Job DescriptionsProvide consistent professional massage (body and/or foot) in accordance with industry standards.Ensure high level of service standardsResponsible for the maintenance of cleanliness and neatness of the shop facilities and other parts ..
Job Descriptions
Provide consistent professional massage (body and/or foot) in accordance with industry standards.
Ensure high level of service standards
Responsible for the maintenance of cleanliness and neatness of the shop facilities and other parts of the shop.
Responsible in preparing the necessary treatment products, replenishment of stocks, towels supply etc.
Handle customer queries and concerns efficiently and politely
Plays a role in expansion
Provide training, coaching and performance evaluations
Participate in Customer retention and Revenue Growth
Operations Management
Schedule shifts and manage staff availability
Supervise and support a team of massage therapists
Ensure therapists follow proper techniques and protocols
Requirements
Preferably with iTEC/WSQ certification or massage certification