Sales & Traffic Generation
Set up and QA all promotions, pricing, promo codes and campaign assets on Guardian Online to maximise conversion and sales
Coordinate with Marketing, Commercial and third-party agency & partners (creatives, affiliates etc.) to brief offers and secure traffic‑driving exposure (EDM, push notifications, paid traffic etc.)
Content Management
Maintain accurate, locally relevant product and campaign content and site/app layouts
Post‑Sales Operations & Customer Care
Liaise with Fulfilment Operations and Customer Service teams to deliver on‑time orders and speedy issue resolution
Monitor KPIs and raise corrective actions when needed.
Reporting & Continuous Improvement
Track campaign / banner performance, site metrics (CVR, bounce, basket, NPS) and competitor trends
Recommend data‑led improvements
Prepare and refresh business SOPs to ensure operational excellence and continuity
Job summary
Detail-oriented E-Commerce Admin to manage orders, inventory, logistics & support, ensuring smooth operations & customer satisfaction, help out with Marketing Team
