Total 144 Information Technology job vacancies

Overview

Microsoft has an exciting opportunity for an experienced network engineer to join our Sovereign Cloud Program, working to build out and support networking infrastructure in Microsoft’s National Partner Clouds (NPCs).

NPCs are specialized cloud environments that are designed to comply with the data laws of specific countries and regions.  You would be part of the team responsible for

• enabling secure cross-domain data transfer between the Azure public cloud and the NPCs
• enabling secure operational access to the NPCs for the local operations team
• NPC operations infrastructure – including WAN and LAN connectivity

These capabilities enable secure data transfer between platforms, and have critical and demanding security, sovereignty, monitoring and control requirements. Coupled with the challenges of supporting complex environments across disparate security domains, these roles create exciting complex engineering and service support challenges you can solve with us!

Microsoft’s mission is to empower every person and every organization on the planet to achieve more.  As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.

Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• You’ll be a critical member of the team responsible for implementing and supporting networking capabilities within high-assurance, secure and highly-available environments.  
• You’ll be responsible for implementing and refining DevOps practices in order to improve operational efficiency while ensuring other requirements, such as security, are not compromised.
• You’ll actively participate in 24/7/365 support, which means participating in rotating on-call duties. Your responsiveness and problem-solving skills will be crucial.
• Collaboration across the global organization is essential. You’ll be a contact point between teams, driving cross-team information sharing and process reuse in order to enhance efficiency and consistency.
• Working closely with security teams, you’ll ensure adherence to security standards. This involves integrating security practices into all aspects of your work. By maintaining a strong security posture, you’ll protect critical assets.
• You should expect to need to travel to the in-country Sovereign Operations Centres on a regular basis. This physical presence is vital for effective coordination, monitoring, and collaboration within the centre.  Exact frequency to be agreed, but needs to be frequent enough to build strong relationships with the partner teams there.

Qualifications

Required:

• Bachelor’s Degree or equivalent and at least 3 years of hands-on experience in designing and providing operational support to complex networking environments.
• Knowledge and experience deploying/configuring and maintaining Network environments (both in physical platforms and Azure) including: L2/L3 Routing (BGP) & Switching, Firewalls (NAT & ACLs), IPSEC VPN.
• Azure Fundamentals (AZ-900) or any other equivalent Cloud Certification
• Proficiency in English (spoken and written) is essential for internal collaboration and reporting.

Preferred:

• Experience in system and service administration of complex platforms.
• Systems shell scripting experience (Bash, PowerShell, Python) and Dev Ops suites such as Ansible or equivalent.
• Experience working in broad domains including security, software, networking and service design.
• Experience of service support, with on-call responsibilities. 
• Experience with distributed systems and critical production service environments.   
• DevOps experience, including continuous configuration automation.
• Azure deployment knowledge including Bicep and Arm templates.

Security Clearance Requirements:
This role requires access to sensitive company and customer information. Security clearance ensures regulatory compliance, mitigates security risks, and validates the candidate’s trustworthiness for high-security environments.

Candidates must be able to meet Microsoft, customer, and/or government security screening requirements for this role. These requirements include, but are not limited to, the following specialized security screenings:

• Microsoft Cloud Background Check: Required upon hire/transfer and every two years thereafter.

• Singapore Category 2 Clearance (as applicable): Candidates must be willing to undergo a Cat 2 background check, which may include:

  • Verification of identity and citizenship status

  • Review of education and employment history

  • Criminal record screening

  • Financial or bankruptcy checks, where applicable

  • Assessment of potential security risks (excluding full-scope family investigations required for Category 1)

• Customer or government screening requirements: As needed over time.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Overview

Microsoft has an exciting opportunity for an experienced network engineer to join our Sovereign Cloud Program, working to build out and support networking infrastructure in Microsoft’s National Partner Clouds (NPCs).

NPCs are specialized cloud environments that are designed to comply with the data laws of specific countries and regions.  You would be part of the team responsible for

• enabling secure cross-domain data transfer between the Azure public cloud and the NPCs
• enabling secure operational access to the NPCs for the local operations team
• NPC operations infrastructure – including WAN and LAN connectivity

These capabilities enable secure data transfer between platforms, and have critical and demanding security, sovereignty, monitoring and control requirements. Coupled with the challenges of supporting complex environments across disparate security domains, these roles create exciting complex engineering and service support challenges you can solve with us!

Microsoft’s mission is to empower every person and every organization on the planet to achieve more.  As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.

Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• You’ll be a critical member of the team responsible for designing, implementing and supporting networking capabilities within high-assurance, secure and highly-available environments.  Your role as a senior network engineer will mean you are responsible for the outcomes the team delivers as well as ensuring other team members grow and learn to deliver better outcomes themselves.
• You’ll be responsible for championing, implementing and refining DevOps practices in order to improve operational efficiency while ensuring other requirements, such as security, are not compromised.
• You’ll lead design, network/code and security reviews across teams to identify risks and prevent classes of bugs prior to release by applying expertise in network implementation, available technologies, analysis of telemetry pipelines, and root cause analysis, as well as best practices in identifying and implementing solutions.
• You’ll understand the capabilities and limitations of existing tools and resources, and the customer impact of design trade-offs and exceptions, to drive and optimize team decision making.
• You’ll actively drive 24/7/365 support, which means participating in rotating on-call duties. Your responsiveness and problem-solving skills will be crucial.
• Collaboration across the global organization is essential. You’ll be a contact point between teams, driving cross-team information sharing and process reuse in order to enhance efficiency and consistency.
• Working closely with security teams, you’ll ensure adherence to security standards. This involves integrating security practices into all aspects of your work. By maintaining a strong security posture, you’ll protect critical assets.
• You should expect to need to travel to the in-country Sovereign Operations Centres on a regular basis. This physical presence is vital for effective coordination, monitoring, and collaboration within the centre.  Exact frequency to be agreed, but needs to be frequent enough to build strong relationships with the partner teams there.

Qualifications

Required:

• Bachelor’s Degree or equivalent and at least 5 years of hands-on experience in designing and providing operational support to complex networking environments.
• Strong knowledge and experience deploying/configuring and maintaining Network environments (both in physical platforms and Azure) including: L2/L3 Routing (BGP) & Switching, Firewalls (NAT & ACLs), IPSEC VPN.
• Azure Fundamentals (AZ-900) or any other equivalent Cloud Certification
• Proficiency in English (spoken and written) is essential for internal collaboration and reporting.

Preferred:

• Deep experience in system and service administration of complex platforms.
• A passion for innovation in complex and constrained environments, to deliver advanced and progressive customer experiences.
• Understanding of the challenges of system and service management in high security domains.
• Systems shell scripting experience (Bash, PowerShell, Python) and Dev Ops suites such as Ansible or equivalent.
• Experience working in broad domains including security, software, networking and service design.
• Extensive experience of service support, with on-call responsibilities. 
• Expertise experience in problem solving and analyzing distributed systems and critical production service environments.   
• DevOps experience, including continuous configuration automation.
• Azure deployment knowledge including Bicep and Arm templates.

Security Clearance Requirements:
This role requires access to sensitive company and customer information. Security clearance ensures regulatory compliance, mitigates security risks, and validates the candidate’s trustworthiness for high-security environments.

Candidates must be able to meet Microsoft, customer, and/or government security screening requirements for this role. These requirements include, but are not limited to, the following specialized security screenings:

• Microsoft Cloud Background Check: Required upon hire/transfer and every two years thereafter.

• Singapore Category 2 Clearance (as applicable): Candidates must be willing to undergo a Cat 2 background check, which may include:

  • Verification of identity and citizenship status

  • Review of education and employment history

  • Criminal record screening

  • Financial or bankruptcy checks, where applicable

  • Assessment of potential security risks (excluding full-scope family investigations required for Category 1)

• Customer or government screening requirements: As needed over time.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

As a Data Scientist at Micron, you will employ techniques and theories drawn from areas of mathematics, statistics, semiconductor physics, materials science, and information technology to uncover patterns in data from which predictive models, actionable insights, and solutions can be developed.

You will interact with experienced Data Scientists, Data Engineers, Business Areas Engineers, and UX teams to identify questions and issues for data analysis projects and improvement of existing tools. In this position, you will help develop software programs, algorithms and/or automated processes to cleanse, integrate, and evaluate large datasets from multiple disparate sources. There will be significant opportunities to perform exploratory and new solution development activities.

In This Role You Will Have The Following Responsibilities

• Strong desire to grow a career as a Data Scientist in highly automated industrial manufacturing doing analysis and machine learning on terabytes and petabytes of diverse datasets and to deliver meaningful end-to-end solutions for users.

• Experience in the areas: computer vision, statistical modeling, deep learning, generative AI, feature extraction and analysis, supervised/unsupervised/semi-supervised learning. Exposure to the semiconductor industry is a plus but not a requirement.

• Design and deploy computer vision models for object detection, image segmentation and anomaly detection.

• Stay abreast of the latest research and advancements in machine learning and computer vision and apply them to real-world problems.

• Ability to extract data from different databases via SQL and other query languages and applying data cleansing, outlier identification, and missing data techniques.

• Coordinate production deployment activities, including cross-functional communications, approval and execution of changes in live environments.

• Strong verbal and written communication skills.

Required Qualifications and Technical Experience

• Mater/PHD Degree in Operation Research, Industry Engineering, Statistics with a strong academic foundation in linear programming and optimization

• Minimum 3 years of experience in operation research/optimization, preferably has working experience in the semiconductor industry and have applied optimization techniques in their daily work

• Strong foundation in Linear programming optimization modeling, advanced analytics, and  machine learning techniques.

• Ability to extract data from multiple databases using SQL and other query languages, including experience with data cleansing, outlier detection, and handling missing data.

• Strong proficiency in Python and linear programming, SQL, C#

• Proficiency in data visualization tools such as Tableau, Power BI, and related techniques.

• Proficiency in web development technologies, including Angular, FastAPI, and Docker.

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

As a Data Scientist (Smart Manufacturing and AI) at Micron, you will leverage advanced techniques from mathematics, statistics, and information technology to improve semiconductor product quality, yield, and productivity. You will develop predictive models, actionable insights, and AI-enabled solutions that address large-scale manufacturing and quality challenges involving die-level, wafer-level, test, and quality/customer-related data.

Your work will directly help prevent customer-impacting quality events, reduce escapes, accelerate root-cause analysis and corrective actions, detect distribution shifts in manufacturing and field signals, and enable intelligent automation across Micron’s global fabs, bridging factory learning with customer-facing product quality outcomes.

Responsibilities and Tasks

Product Quality (PQ) Predictive Solutions:

• Build and productionize ML models (classification/regression) for product-quality prediction (e.g., escape prevention, failure-mode prediction, risk scoring) across manufacturing and post-manufacturing data.

• Develop anomaly and drift detection/monitoring (e.g., Isolation Forest, autoencoders/VAEs) to identify emerging quality signatures in fab, test, and field/customer signals.

• Apply text analytics (embeddings, clustering, classification, summarization) to quality narratives, customer feedback, FA notes, and engineering logs.

Agentic AI Development:

• Contribute to the design and implementation of multi-agent systems for PQ workflows, including automated root-cause analysis and process optimization.

• Optimize for performance, latency, and token efficiency.

• Assist in implementing tool-using capabilities, function calling, and agent memory systems.

• RAG-LLM Development: Develop advanced retrieval strategies including hybrid search, re-ranking, and contextual compression.

Software Engineering and Productionalization:

• Develop robust, maintainable code and analytical pipelines suitable for high-volume manufacturing environments.

• Optimize system performance, latency, and token efficiency.

• Collaborate with senior team members on testing, deployment, and monitoring.

• Clearly communicate analytical insights, model behavior, and trade-offs to both technical and non-technical customers to enable data-driven decisions.

• Integrates AI-assisted tools and insights into daily work to improve efficiency, quality, or effectiveness, exercising sound judgment and complying with organizational standards and legal requirements.​

• Contributes to a culture of continuous improvement by identifying, testing, and sharing AI-enabled enhancements within one’s scope of work.​

Required Qualifications & Skills

Education/Experience:

• Bachelor’s in Computer Science, Data Science, Operations Research, Mathematics, or a related highly quantitative field.

• Strong desire to grow a career as a Data Scientist in advanced, highly automated industrial manufacturing.

Technical Skills:

• Proficiency in Python and experience extracting and manipulating data using SQL.

• Solid foundation in statistics and machine learning (supervised/unsupervised learning, model evaluation, feature engineering).

• Experience with SQL for data extraction and manipulation.

• Experience with version control (Git).

• Familiarity with building interactive data applications or dashboards (e.g., Streamlit, PowerBI, or similar).

• Strong verbal and written communication skills, with the ability to explain complex analytical results clearly.

• Ability to apply baseline digital fluency and role‑appropriate AI literacy to use AI‑enabled tools responsibly and effectively for research, analysis, content creation, problem‑solving, operational tasks, and achieving business outcomes

Preferred Qualifications

• Exposure to LLMs, agentic AI frameworks, or RAG pipelines (internship experience, academic, or personal projects welcome).

• Experience with time-series data, process/manufacturing data, or handling concept drift/imbalanced datasets.

• Familiarity with cloud platforms (Google Cloud Platform, AWS, or Azure) and data visualization tools (Tableau, Power BI).

• Exposure to ETL tools, containerization (Docker), or web frameworks (Angular, React, FastAPI).

Job Description

About us 

Dyson is a global technology company with a simple mission: solve problems others ignore. We pioneer radically better technologies across categories—from intelligent vacuums and haircare to connected purifiers and emerging product innovations. As Dyson products become increasingly intelligent, connected and insightdriven, our digital and data capabilities enable us to deliver exceptional owner experiences, discover critical enterprise insights, and unlock new opportunities throughout the product lifecycle. 

About the role 

As a Data Product Manager in Singapore, you will play a pivotal role as part of shaping Dyson's next-generation digital initiatives that put our customers at the centre, provide functional insights to the business, and foster innovation across all touchpoints. 

Working closely with Digital Transformation Managers and App/IT delivery teams, you will: 

• Own the data and tracking requirements for Dyson’s IoT-connected products. 

• Contribute to Dyson’s digital vision and transformation roadmap.  

• Create and define Data Product requirements. Manage Data Product feasibility across product development milestones and reviews.  

• Ensure cross-team alignment on tasks across multiple backlogs (e.g. App, Cloud, Embedded Software, Enterprise IT, etc).

• Manage expectations of Data Product delivery with senior Dyson stakeholders. 

• Work to Lean and Agile practices, supporting teams as we look to improve flow. Provide concise reporting and communication of the data roadmap, planning and delivery. 

About you 

• Experience in data product management, DA/BI and software development, including working knowledge of data/analytics technologies. Natural tendency to think Data first. 

• Outstanding interpersonal communication skills and comfortable with a high change environment. Excellent personal organisation, with proven ability to take requirements, generate a plan, and execute against it. 

• Experience working in a multi-disciplinary team on challenging project outcomes.  

• Strong commercial awareness and knowledge of the objectives of different business functions - what their respective roles are, and how they typically relate. 

• Ability to influence others and communicate the impact at senior levels. Comfortable in engaging with multiple stakeholders (technical and non-technical)  

Benefits

Dyson monitors the market to ensure competitive salaries and bonuses. Beyond that, you’ll enjoy a transport allowance and comprehensive medical care and insurance. But financial benefits are just the start of a Dyson career. Professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realising ambition.

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

About This Role

EPOS is looking for a Technical Specialist to join our Operations team and support both internal office functions and external technical deployments. This is a hands-on, multi-faceted role where you’ll be involved in project rollouts (especially POS systems), network-related troubleshooting, and supporting our overseas intern technician team.

You’ll play a key role in ensuring smooth technical operations, while also acting as a bridge between the intern team and clients when required. The ideal candidate is tech-savvy, resourceful, and enjoys both fieldwork and office-based responsibilities.

Technical Deployment & Field Support

• Execute technical deployments and rollouts for POS systems and other related projects.
• Troubleshoot and resolve on-site technical issues, including basic hardware and network problems.
• Perform IP configuration, hardware setup, and ensure smooth handover of deployed systems.
• Provide client support during deployments and act as a point of escalation for advanced issues.

Intern Supervision & Client Communication

• Support, guide, and mentor deployed intern technicians during their daily tasks.
• Represent the intern team in client interactions, resolving service concerns and ensuring communication clarity.
• Maintain accurate documentation and report deployment or support-related issues as needed.

Office Operations & Ad-Hoc Duties

• Assist with internal office technical needs, including basic maintenance
• Procure necessary tools or office items for team operations
• Support broader operations projects and contribute to workflow and process improvements.

Requirements

• You have basic to intermediate knowledge of Windows OS and Android systems.
• You’re familiar with Microsoft Excel for tracking, documentation, or data organization.
• You have a working understanding of IP networking, hardware setup, and basic troubleshooting.
• You’re a clear communicator, both verbally and in writing, and can explain technical concepts simply.
• You’re proactive, independent, and organized with good time management skills.
• You enjoy solving problems and can adapt quickly in dynamic environments.

App Store Operations Executive – Job Description

An App Store Operations Executive is responsible for managing the day-to-day operations of mobile apps on platforms such as the Apple App Store and Google Play Store. The main goal of this role is to ensure that apps are properly published, updated, optimised, and compliant with platform guidelines while maintaining smooth app performance and visibility.

In this role, you will handle the process of uploading and managing app releases. This includes preparing app builds, submitting updates to app stores, and ensuring that all required information such as descriptions, screenshots, and metadata are accurate and up to date. You will also coordinate with developers and product teams to ensure timely and successful app launches.

A key responsibility is to monitor app store performance, including downloads, ratings, rankings, and user feedback. You will track how the app is performing in the store and identify opportunities to improve visibility and engagement. This may include suggesting improvements to app titles, descriptions, keywords, or visuals to help increase discoverability.

Another important part of the role is ensuring compliance with app store guidelines. You will check that the app meets all technical and policy requirements before submission to avoid rejections or delays. This includes reviewing content, permissions, and update notes to ensure everything follows platform rules.

The App Store Operations Executive also manages app listings and ensures they are regularly updated. This involves updating promotional content, managing seasonal changes, and ensuring all information reflects the latest version of the app.

You will also assist in troubleshooting app submission issues, such as rejected builds or technical errors during the upload process. Working closely with developers and support teams is important to resolve these issues quickly.

In addition, you may prepare simple reports on app store performance, including trends in downloads, user ratings, and overall app visibility. These insights help guide marketing and product decisions.

Attention to detail is very important in this role, as small errors in app listings or submissions can affect app approval and performance. Good organisation and communication skills are also essential when coordinating between different teams.

Basic understanding of mobile apps, app store guidelines, and digital operations is helpful. Familiarity with spreadsheets or basic analytics tools is an advantage.

This role is suitable for individuals who are organised, detail-oriented, and interested in mobile app ecosystems and digital operations. It can be performed remotely or in an office environment depending on the company.

Job Summary

Review gaming app updates to ensure compliance with monetization and in-app purchase policies. Collaborate effectively with developers to support smooth app operations and quality assurance.

Responsibilities

• Evaluate gaming app updates for compliance before submission to ensure adherence to platform standards
• Verify monetization features and in-app purchases meet regulatory and company policy requirements
• Communicate clearly with developers to resolve issues and facilitate timely app releases
• Apply experience in app operations or quality assurance to identify and address potential risks or defects

Preferred competencies and qualifications

• Demonstrated interest in gaming apps to understand user experience and industry trends
• Prior experience in app operations or quality assurance to support quality control processes

Other Information

• Salary: SGD 4,200 – 6,800/month

Job Summary

Support app updates and rollout checks while monitoring app ratings and crash reports. Collaborate with QA and product teams to ensure smooth app performance and user satisfaction.

Responsibilities

• Perform checks during app updates and rollouts to ensure successful deployment and functionality
• Monitor app ratings and analyze crash reports to identify issues affecting user experience
• Collaborate with QA and product teams to communicate findings and support app improvements
• Apply basic knowledge of mobile apps to troubleshoot and support app performance

Preferred competencies and qualifications

• Entry to mid-level experience in mobile app support or related roles
• Basic understanding of mobile app functionality and user experience

Other Information

• Salary: SGD 3,500 – 5,500/month

Mobile App Feedback Operations Coordinator – Job Description

Responsibilities

• Manage and organise user feedback from multiple channels including Apple App Store, Google Play Store, in-app forms, customer support tickets, and social media comments to ensure comprehensive data collection.
• Categorise and tag feedback by type such as bugs, performance issues, feature requests, usability concerns, and positive comments to maintain structured records.
• Coordinate with product managers, developers, designers, and quality assurance teams to share relevant feedback for timely action on user-reported issues and suggestions.
• Track the status of feedback items by updating records on bug fixes, feature improvements, and user request resolutions to ensure follow-through until completion.
• Maintain an organised workflow system to streamline feedback operations and prevent loss or duplication of information.
• Prepare regular summary reports highlighting key user issues, response progress, recurring problems, and overall feedback trends to inform management decisions.
• Apply strong organisational skills to handle large volumes of feedback efficiently and accurately.
• Demonstrate attention to detail in categorising and tracking feedback to maintain data integrity.
• Communicate effectively with cross-functional teams to share insights and facilitate collaborative problem-solving.
• Utilize basic knowledge of mobile applications and user experience principles to contextualise feedback.
• Use spreadsheets or feedback tracking tools to manage and analyse feedback data efficiently.

OverviewThe App Feedback & QA Operations Specialist owns the process of collecting, analyzing, and acting on user feedback and managing quality assurance operations for mobile and web applications. This role ensures product quality, improves user experience, and accelerates issue resolution by coordinating across product, engineering, support, and design teams.

Key Responsibilities

• Collect and consolidate user feedback from in-app tools, app store reviews, support tickets, usability sessions, surveys, social media, and analytics.
• Triage incoming feedback to identify bugs, usability issues, feature requests, and priority trends.
• Run and maintain QA test cycles: create test plans, write and execute test cases (manual and exploratory), log defects, and verify fixes.
• Coordinate regression, release, and smoke testing for frequent app builds and production releases.
• Reproduce and document bugs with clear reproduction steps, expected vs. actual behavior, screenshots/videos, environment details, and severity/priority assessment.
• Maintain and improve feedback and QA workflows, tools, and dashboards to reduce cycle time and improve visibility.
• Prioritize issues with product and engineering based on impact, user reach, and business objectives.
• Communicate status, risks, and root-cause findings to stakeholders; facilitate bug review and post-release retrospectives.
• Track common user pain points and propose product or UX improvements based on quantitative and qualitative data.
• Support A/B tests and feature rollouts by validating experimental setups and monitoring quality metrics.
• Ensure compliance with accessibility, security, and platform (iOS/Android/web) guidelines as applicable.

Qualifications

• with / without experience in mobile/web app QA, operations, or product support; or related roles combining QA and customer feedback analysis.
• Familiarity with QA tools (test case management, bug trackers like Jira), feedback platforms, and basic analytics tools.
• Strong written communication skills for producing clear bug reports and feedback summaries.
• Ability to reproduce issues across devices, OS versions, and network conditions.
• Organized, detail-oriented, and able to manage multiple releases concurrently.

Desired Skills

• Basic scripting or test automation experience (e.g., Appium, Selenium) is a plus.
• Understanding of app store review processes and release pipelines.
• Experience with user research or customer support workflows.
• Data-driven mindset; comfortable interpreting metrics (crash rates, retention, NPS).

Success Metrics

• Reduction in mean time to acknowledge and resolve critical bugs.
• Lower post-release defect rate and crash-free user percentage increase.
• Faster triage-to-fix cycle and improved user satisfaction scores.
• Clearer, shorter feedback-to-product-action timelines.

Product area

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Job description

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

Qualifications

Job responsibilities

• Deploy and operate new data center infrastructure across projects or functions.
• Report issues and follow data center procedures to troubleshoot and diagnose issues with equipment or infrastructure as they arise, and apply the resources needed to resolve identified issues.
• Maintain the security and integrity of data, track various forms of media to check for standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
• Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, in a team setting.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with defined solutions and limited guidance.

Minimum qualifications

• Experience with assembly of mechanical or electrical systems, or performing component-level repairs and troubleshooting on technical equipment.
• Experience diagnosing and troubleshooting one of the following: operating systems, computer/server hardware, or networking protocols.
• Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
• Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Preferred qualifications

• Bachelor's degree or equivalent practical experience.
• 2 years of experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols.
• Experience in Linux Professional Institute Certificate or equivalent working with Linux (Red Hat, Slackware, Fedora, SUSE, Ubuntu, Debian, Gentoo) or Unix (Solaris, AIX, HP-UX, BSD) or another similar operating system.
• Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g., Systems Administration, Network Deployment Engineer, Help Desk Technician, etc).
• Experience working within a data center or network operation center environment.
• Experience in project leadership and management.

Technical Officer (Mobility Operations)   

Work Location  :Islandwide, depending on projects

Contract Period: 1 year

Bonus                 :Completion bonus

Budget                :$2,790 - $3,100 (are open to go higher if candidate has more relevant experience)

Working hours: Monday – Friday: 8.30am -6pm

What You’ll Do:

• Plan and coordinate the maintenance of EV charging stations with the contractors.
• Carry out maintenance of EV chargers for certain EV charging station / battery charger swap station models
• Attending to customers’ enquiries and coordinating with landlords before the commencement of maintenance work
• Ensure records are filed properly and data are updated promptly in system. Prepare and collate information for monthly reports
• Performing backend monitoring of the EV charging stations network using the Charging Station Management System and to carry out basic diagnostic of issues
• Responding to and troubleshooting issues/interruptions related to EV charging station hardware/firmware
• Liaise with internal teams (e.g. Engineering, Customer Operations) and contractors to ensure seamless service delivery
• Maintain an inventory of tools, spare parts and maintenance equipment, ensuring availability for site work
• Assist in evaluating contractor performance and provide feedback for continuous improvement
• Perform standby duty during and after office hours for network incidents and special events
• Any other duties and responsibilities as assigned

What You’ll Need:

• Diploma in relevant Engineering field from any of the recognized Polytechnic in Singapore
• Strong analytical and troubleshooting skills, able to interpret technical data and logs from charging systems
• Good interpersonal and communication skills for liaising with contractors, customers, and internal teams
• Able to work on odd timings upon activation, ad-hoc tasks beyond work scope and public holidays and weekends if necessary
• Possesses a valid Class 3 Driving License; preferably with own transportation for travelling to sites

Interest applicants, pls email updated resume to north@recruitexpress.com.sg

Kasey Kong

The Outsourcing Team

Recruit Express Pte Ltd

EA Lic: 99C4599

Job Description:

This job is responsible for managing complex, high risk, cross functional programs that drive operational excellence and process-led transformation across Global Credit Operations. This role will partner with Operations teams and key stakeholders to identify improvement opportunities, deliver end-to-end projects, and embed sustainable change that enhances efficiency, quality, and client experience. Job expectations include serving as the primary point of contact to department managers for critical process change initiatives, using tools to document program performance, and influencing stakeholders to drive strategic changes.

Responsibilities:

• Defines program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders 
• Works closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiatives
• Monitors the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicators Analyzes, evaluates, and overcomes program risks, and produces program reports for managers and stakeholders
• Identifies key requirements for cross-functional teams, external vendors to perform in alignment with the program objectives. 
• Works with other program managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution
• Meets with stakeholders to provide transparency into project issues and decisions on services, builds positive relationships, asks questions, and uses tools to uncover root causes to challenges, identify opportunities, and make recommendations.

RequiredSkills

• Bachelor’s degree or equivalent qualification.
• Minimum 7 years’ experience in business change or transformation management.
• Strong end-to-end program management skills with ability to manage multilayer complex, cross-functional initiatives preferably in banking operations.
• Proven stakeholder management and influencing skills.
• Analytical and problem-solving ability to identify root causes and implement solutions.
• Self-motivated to drive non-funded projects and initiatives.
• Clear, articulate oral and written communication skills.
• Proficient in MS Office (Excel, Word, PowerPoint, MS365, Copilot); highly organized and able to work in a team environment.

Job Responsibilities

We’re looking for a proactive and hands-on Technology Operations and Service Management lead who thrives in fast-paced environments and is passionate about building resilient systems from the ground up. In this role, you’ll be the guardian of production stability, bridging engineering, support, and business to ensure our tech stack is reliable, scalable, and ready to grow with us.

You’ll wear multiple hats—part SRE, part incident commander, part operations strategist—helping us build with operational excellence and run with confidence while embedding AI across different domains.
 

Production Support & Monitoring

• Monitor and support production applications to ensure optimal performance and availability.
• Lead incident response efforts, including communication and coordination across teams.
• Conduct problem management and root cause analysis to prevent recurring issues.
• Coordinate with development teams to address and resolve bugs efficiently.
• Monitor vendor performance and ensure compliance with service level agreements (SLAs).

Site Reliability Engineering (SRE)

• Maintain system reliability, availability, and uptime through proactive measures.
• Implement automated healing, monitoring, and alerting solutions.
• Perform capacity planning and system performance tuning to support scalability.
• Conduct regular service operational reviews and audits to ensure adherence to standards.
• Maintain and regularly test Business Continuity Plans (BCP) and Disaster Recovery (DR) strategies.

Data Operations

• Monitor data pipelines to ensure data integrity and timely delivery.
• Manage data-related incidents and maintain lineage tracking for transparency and traceability.

Technology Operations and Service Management

• Provide input on operational requirements during design
• Participate in non-functional testing (e.g., performance, failover)
• Define SLOs, SLIs, and error budgets (SRE)
• Collaborate on automation and observability tooling
• Work with Data Engineering to define data pipelines and quality checks
• Define service requirements and SLAs during vendor onboarding
• Contribute to BCP/DR planning
• Provide feedback on incident trends to improve design
• Integrate AI into service desk operations for intelligent ticket routing, resolution suggestions, and trend analysis.
• Use AI to analyze incident trends and recommend design improvements or automation opportunities.

On-Premises Network Devices and Operations

• Monitor and manage on-premises network infrastructure including routers, switches, firewalls, and load balancers.
• Ensure network performance, availability, and security through proactive maintenance and configuration management.
• Conduct regular network health checks, firmware updates, and hardware lifecycle planning.
• Respond to and resolve network-related incidents, including root cause analysis and documentation.
• Implement and maintain network segmentation, access controls, and compliance with internal security policies.

Job Requirements

• Education: Bachelor’s degree in Computer Science, IT, or a related field.
• Experience: 5+ years in IT operations, service management, or related roles, ideally in high-growth or startup environments.
• Ops Leadership: Proven ability to lead cross-functional teams across Production Support, SRE, DevOps, and Service Management.
• Frameworks & Best Practices: Experience with ITIL framework and service management best practices.
• Incident & Problem Management: Strong track record in leading incident response and driving root cause analysis.
• Performance & Reliability: Experience in capacity planning, performance tuning, and building reliable systems.
• BCP & DR: Hands-on experience with Business Continuity and Disaster Recovery planning and execution.
• Entrepreneurship Mindset: You’re resourceful, collaborative, and thrive in environments where you can make a big impact quickly.

About the Role

We are looking for a skilled and proactive Database Engineer to design, implement, and maintain robust, scalable, and secure database systems. You will play a key role in managing both cloud and on-premise data platforms, ensuring high performance, reliability, and data integrity across the organisation.

Key Responsibilities

Database Implementation & Operations

• Design, deploy, and manage databases in alignment with architectural standards and technical specifications
• Configure and maintain data storage solutions across relational, non-relational, and hybrid environments
• Manage cloud-based database infrastructures with a focus on cost efficiency, scalability, and performance

Performance & Optimisation

• Identify and implement database tuning strategies, including indexing and query optimisation
• Monitor and troubleshoot performance issues across relational and NoSQL database systems

Data Lifecycle & Reliability

• Define and enforce data lifecycle policies, including retention, archival, and deletion strategies
• Develop and maintain robust backup and recovery processes to ensure data availability and integrity

Security & Compliance

• Ensure database security, including access controls and adherence to organisational and regulatory requirements
• Collaborate with cross-functional teams to support data governance, compliance, and audit initiatives

Automation & Efficiency

• Automate routine database administration tasks to improve operational efficiency
• Leverage scripting and automation tools to streamline deployment, monitoring, and maintenance processes

Qualifications & Skills

• Bachelor’s Degree in Computer Science, Information Systems, or a related discipline
• Minimum 5 years of experience in database administration across multiple database architectures
• Strong experience with relational databases such as Microsoft SQL Server and PostgreSQL
• Hands-on experience with NoSQL databases (e.g., Cassandra, MongoDB) is an advantage
• Familiarity with object storage solutions such as AWS S3 or Nutanix Object Store
• Knowledge of graph databases (e.g., Neo4j) is a plus
• Strong expertise in performance tuning, indexing, and query optimisation
• Experience in data lifecycle management, including retention and archival strategies
• Proficient in scripting and automation using Python, Bash, or PowerShell
• Strong analytical thinking, problem-solving abilities, and stakeholder collaboration skills

Work Location: One North

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to kayla@talentsis.com.sg for immediate processing.

Only shortlisted candidates will be notified.

Responsibilities

• Perform production job support and track incidents to closure especially on the batch job recovery and failures
• Conducting EVMS (Enterprise Vulnerability Management System) assessment and patching to ensure data accuracy and integrity.
• Participating in on-call rotations to address urgent monitoring issues outside of regular business hours.
• Respond to alerts and incidents generated by monitoring systems, investigate root causes, and implement corrective actions to resolve issues promptly.
• Evaluate potential solutions relating to business intelligence and data warehouse and make recommendations to resolve business problems
• Liaise closely with vendors and project team members in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies
• Support the team in defining, tracking and documentation of the technical deliverables expected
• Provide 24/7 primary application maintenance support on technical aspects

Requirements

• Degree in Computer Science, Information Technology, Computer Engineering or equivalent.
• Five (5) years’ experience in developing, implementing and maintaining data warehouse.
• Strong experience in using Informatica PowerCenter with ability to diagnose and troubleshoot ETL errors.
• Strong SQL skills using Oracle and SQL server databases.
• Thorough understanding of data warehouse concepts, dimensional design, and ETL optimization.
• Experience in data modelling and design.
• Ability to manage users, vendors and coordinate with multi-disciplinary teams.
• Strong analytical skills and ability to work independently, as well as in a team

Key Responsibilities:

• Prepare project status reports, management reports, and dashboards for all scope areas (projects, operations, risk, vendor management).

• Deliver ad hoc reports for urgent leadership decisions and audits, ensuring clarity, accuracy, and actionable insights.

• Track operational metrics (e.g., SLAs, incident/defect rates, lifecycle KPIs) and provide insights for decision-making.

• Maintain reporting cadences and data quality standards; automate recurring reports where feasible.

• Support process standardization and governance across technology operations, including documentation, templates, and SOPs.

Job Description

To achieve excellence in preventative and reactive maintenance programs incorporating industry best practice, innovative maintenance techniques and statutory and contractual compliance. Oversee the management and control of all plant, mechanical and electrical systems and to co-ordinate remedial action with the Engineering Team in the event of Business Critical failures. To provide leadership and direction to multi skilled Engineering Operations teams made up of directly employed staff and appointed vendors. Ensure that all staff and vendors employed within the clients facilities strictly adhere to client and JLL’s policies and procedures. Act as point of escalation for critical failures to assist the technical team to make safe, identify, analyse, rectify and report improvements. Reports to the Data Centre Operations Manager.

Major Responsibilities

• Manager the site operations, including effective hiring, motivation, development, training and discipline of the site operation technicians and maintenance teams.
• Monitor KPI and up-time requirements.
• Support site reviews, including maintenance standards, equipment replacement, security, change control, single points of failure, Tier adherence and operational risk.
• Ensure delivery of planned and reactive activities, utilizing the CMMS platform within financial operating targets.
• To perform additional tasks as required by the Data Centre Operations Manager, and Client Critical Facilities Manager.
• Support advice and consultation to operate the client’s facilities with regard to facilities engineering matters.
• Responsibility for site repair and maintenance carried out by subcontractors to ensure work completion, quality and method of working for compliance with specification and ordinance requirements.
• Monitor, measure and report upon the performance of all specialist contractors in terms of their ability to carry out the work against the agreed contractual budget.
• Lead and Support meetings regularly with contractors, specialist vendors and suppliers to ensure that required standards are established and maintained, and develop corrective action plans when, or if performance falls below expectations.
• Support daily cadence meetings, monthly operation meeting and quarterly business review with UOB
• Ensure that maintenance documentation meets the required standards and sufficient information is provided to operate an effective asset management regiment.
• Assist/support the client with statutory compliance requirements/certifications for the site.
• Ensure asset information is maintained and changes updated within the CMMS.
• Ensure site operations, including incident management and escalation is performed in accordance with approved Client/JLL procedures.

Ideal Experience

• Tertiary qualifications in a mechanical, electrical or operational engineering discipline.
• At least 3 years’ experience in the operation of electrical and mechanical services in Tier III or equivalent data centre or critical facility.
• Resourceful, analytical and problem-solving skill
• Good communication and interpersonal skills and ability to interact with a wide range of client, client stakeholders and vendor staff
• Possess relevant DC certifications
• Understands continuous improvement initiatives, client relationships and preparation of reports.

A dynamic and results-oriented Commercial Leader with full P&L responsibility across a growing network of clinics, poised for local expansion and regionalization. The immediate focus of this pivotal role is to aggressively drive sales growth, optimize operational efficiency across all clinic locations, and elevate the end-to-end patient experience, including close collaboration with the customer service team. 

This individual will provide strategic vision and hands-on leadership to the Area Clinic Managers, Clinic Managers and the broader clinic teams. Proven success in this role will unlock significant growth opportunities to lead a multi-functional team and shape the future trajectory of the organization.

Key Responsibilities:

Strategic Leadership & Business Growth

• Provide visionary leadership and strategic direction to the Area Clinic Managers, Clinic Managers and the wider clinic teams, fostering a culture of high performance and accountability.

• Develop, propose, and collaboratively execute (with team) comprehensive sales and operational strategies to achieve ambitious revenue targets, maximize patient acquisition, and enhance patient retention across all locations.

• Identify and evaluate new opportunities for growth, service diversification, and strategic partnerships to expand the organization's reach and impact.

• Serve as a critical liaison between the clinics and the multi-functional teams, providing regular, insightful updates, data-driven recommendations, and proactively identifying opportunities and challenges.

• Collaborate effectively with multi-functional teams, including retail, to align priorities, secure necessary support, and ensure seamless execution of initiatives that drive both top and bottom-line results.

• Lead and oversee the successful planning, execution, and post-launch optimization of new clinic openings and renovation projects, ensuring on-time and on-budget completion.

Operational Excellence & Cost Optimization

• Drive a culture of continuous improvement by identifying, prioritizing, and implementing process enhancements and best practices across all clinic operations.

• Proactively propose, monitor and analyze key performance indicators (KPIs) related to sales, operations, patient satisfaction, and cost efficiency, leveraging data to inform strategic decision-making and course correction.

• Implement robust cost management strategies and identify opportunities for operational efficiencies without compromising quality or patient experience.

• Ensure consistent adherence to all relevant regulatory compliance standards across all clinic operations.

Exceptional Patient Experience

• Oversee and empower the customer service team to deliver consistently exceptional first-touch and ongoing patient experiences, fostering loyalty and positive word-of-mouth.

• Champion a patient-centric culture across the organization, ensuring that all operational decisions and initiatives prioritize the needs and satisfaction of patients.

• Develop and implement strategies to continuously improve patient feedback mechanisms and utilize insights to enhance service delivery.

Team Leadership & Development

• Provide strong mentorship and guidance to the whole Sales and Operations organization, fostering their professional growth and leadership capabilities.

• Work collaboratively with clinic teams to ensure seamless daily operations, leveraging the dotted-line reporting structure of physicians to enhance agility and communication.

• Foster a positive and collaborative work environment across all clinic teams, promoting open communication, shared goals, and mutual respect.

Strategy and Planning

• Lead and contribute to special projects as assigned by the Chief Executive, demonstrating adaptability and a proactive approach to organizational needs.

• Play a key role in the development and execution of the overall organizational strategy, providing operational insights and perspectives.

Qualifications:

• Minimum of 10 years of progressive experience in sales and operations leadership roles, demonstrating increasing levels of responsibility and impact.

• Proven ability to independently develop and execute strategic plans, prioritize effectively, and lead teams to achieve ambitious goals.

• Exceptional ability to operate both strategically (zooming out) and tactically (diving into execution details) as needed.

• Strong preference for candidates with experience in Traditional Chinese Medicine (TCM) clinics; however, relevant experience in high-touch retail or service industries with a focus on customer experience will also be considered.

• Demonstrated success in driving sales growth, optimizing operational efficiency, and improving customer/patient satisfaction.

• Proven ability to build strong relationships and effectively collaborate with cross-functional teams and senior leadership.

• Experience in managing P&L responsibilities and a strong understanding of financial performance metrics will be a plus

• Experience with new clinic openings or expansions is highly desirable.

• A Bachelor's degree in Business Administration, Healthcare Management, or a related field is preferred.

Desired Skills & Attributes:

• Strategic thinker with a results-oriented mindset.

• Strong leadership and team-building skills.

• Excellent organizational and time management abilities.

• Highly adaptable and resilient in a dynamic and growing environment.

• Excellent analytical and problem-solving skills, with the ability to interpret data and translate it into actionable insights.

• Strong communication, presentation, and interpersonal skills.

• Adopts a strong customer-centric approach.

• Proactive and solutions-oriented.

• High level of integrity and professionalism.

About the role:

1. Estate Management Leadership

• Lead global estate operations across markets, hubs, and lease administration.

• Oversee day-to-day performance, stability, and risk across the portfolio.

• Deliver consistent outcomes while managing local market complexities.

2. Market & Hub Operations

• Manage market and hub teams with clear roles, workflows, and service standards.

• Ensure effective stakeholder, landlord, and regulatory management in-market.

• Drive efficient, control-driven processes within hubs.

3. Risk, Control & Governance

• Own estate operational risk and governance frameworks.

• Lead reporting, issue resolution, and escalation processes.

• Ensure delivery is controlled, auditable, and aligned with stakeholders.

4. Landlord & Compliance Oversight

• Ensure landlord compliance with statutory and safety obligations.

• Manage escalation and remediation of non-performance.

5. Lease Administration & Data Management

• Oversee lease administration, critical dates, renewals, and documentation.

• Ensure accuracy and integrity of estate and lease data for reporting and decision-making.

6. BAU, Transition & Improvement

• Drive operational excellence, continuity, and continuous improvement.

• Lead transition activities alongside BAU operations.

7. People & Partner Management

• Build team capability, accountability, and performance standards.

• Manage partner relationships supporting estate operations.

8. Operational Excellence & Collaboration

• Support workplace strategy by identifying risks and service gaps.

• Collaborate across teams to resolve issues and enhance service delivery.

• Maintain high standards of safety, compliance, and workplace experience.

• Support events, stakeholder engagements, and site operations as needed.

About you:

Key Competencies

• Strong, composed leader able to manage operational complexity through teams.

• Disciplined in risk, governance, and data integrity.

• Balances global consistency with local market needs.

• Confident advising senior stakeholders with clear, practical judgement.

Success in Role

• Stable, well-controlled estate operations across markets and hubs.

• Strong lease administration discipline and data integrity.

• Improved reporting, workflows, and escalation management.

• Market teams focused on stakeholder management; hubs driving efficiency and quality.

Experience & Education

• Extensive leadership experience in estate/property management across complex portfolios.

• Proven track record managing distributed market and hub teams.

• Strong background in operational control (lease admin, data, reporting, governance).

• Experience in regulated, risk-driven environments.

• Demonstrated ability to improve operating models while maintaining BAU stability.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;

• Career development and a promote from within culture;

• An organisation committed to Diversity and Inclusion

• We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Duties:

• Provide daily operational, planning, and administrative support to the Head of Operations and Customer Service

• Contribute to the development, implementation, and continuous improvement of customer service policies, processes, and SOPs to ensure consistent service standards

• Monitor and assess operational performance, identify service gaps, and propose improvement initiatives

• Prepare reports, presentations, and operational documents for management review and decision-making

• Lead, coach, and supervise a team of Customer Service Trainers to ensure effective onboarding and continuous capability development

• Conduct regular check-ins, performance reviews, and coaching sessions to enhance team effectiveness

• Support manpower planning, scheduling, and deployment in collaboration with the department head

• Foster a positive, accountable, and customer-centric service culture within the team

• Plan and execute customer service training programmes across operational systems and service processes

• Ensure training materials are up to date and aligned with operational requirements and system enhancements

• Observe frontline service delivery and provide real-time coaching and corrective feedback where required

• Support initiatives aimed at improving customer satisfaction, service recovery, and overall service quality
  

Requirements:

• Minimum 3–5 years of customer operations experience, with hands-on frontline exposure.

• Proven experience in a supervisory or people management role.
  

Interested Applicants, please click Apply Now

Chow Zi Qing
R2199258
Revup Proservices Pte Ltd
EA.24C2366

Job Description

• Industry/ Organization Type: ICT Services Provider (Data Centre)
• Position Title: General Manager
• Working Location: North-East Region
• Working Hours: 5 Days, Monday – Friday (9am – 6pm)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Oversee daily data centre operations to ensure continuous uptime, reliability, and service availability.
• Develop, implement, and enforce operational policies, procedures, and best practices.
• Lead incident management processes, including troubleshooting, root cause analysis, and corrective actions.
• Manage and monitor critical systems such as UPS, generators, cooling systems, BMS, etc.
• Plan and coordinate preventive maintenance, shutdowns, and infrastructure upgrade activities.
• Manage vendors and contractors, ensuring performance meets agreed service level agreements (SLAs)
• Oversee contract management, including renewals, negotiations, and compliance with procurement policies.
• Evaluate vendor performance regularly and recommend improvements or alternative solutions.
• Maintain strong relationships with external partners to ensure seamless support and service delivery.
• Supervise preventive and corrective maintenance of electrical, mechanical, and IT infrastructure.
• Ensure full compliance with safety, environmental, and regulatory requirements.
• Monitor facility capacity and resource utilization and plan for future expansion needs.
• Drive initiatives to improve energy efficiency and optimize operational costs.
• Lead, mentor, and develop a team of data centre engineers and technicians.
• Plan and manage staffing schedules to ensure smooth 24/7 operational coverage,
• Conduct audits and risk assessments to maintain compliance.
• Act as the main point of contact for stakeholders, providing regular updates, reports, and coordination with internal teams.

APPLY NOW!!!

• Bachelor’s degree in Engineering, Information Technology, or a related discipline.
• At least 8 years of experience in data centre operations, including a minimum of 5 years in a leadership role.
• Strong knowledge of data centre infrastructure management, including electrical, mechanical, and IT systems.
• Experience in data centre design, implementation, and operations management.
• Familiar with servers, racks, cooling systems, power systems, and storage infrastructure.
• Knowledge of industry standards such as ISO 27001 and related compliance requirements.
• Proven leadership and people management skills to effectively lead teams in a high-availability environment.
• Excellent communication and stakeholder management abilities.
• Capable with budgeting, forecasting, and operational planning.
• Ability to develop and implement processes to enhance efficiency, reliability, and performance.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #84120 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

As a Smart Systems Technician, you will join our world-class team in Singapore to drive innovative solutions that improve operational productivity, efficiency, and product quality. This is an outstanding opportunity to work at the forefront of semiconductor manufacturing, where you will support system solutions that make a significant impact on our operations across High Bandwidth Memory (HBM), Component Assembly and Test, and SSD operations. You will be an essential part of maintaining and improving software applications, ensuring flawless operation, and helping us remain competitive in a fast-paced industry.  

Responsibilities and Tasks 

• Provide first-line support and troubleshooting for software-related issues in manufacturing operations, ensuring timely resolution and minimal disruption. 

• Assist in the deployment, maintenance, and improvement of system solutions, including both internal Micron applications and third-party vendor applications. 

• Explore opportunities to introduce new systems, including AI-powered analytics and automation tools, to improve organizational efficiency through system solutions. 

• Monitor application performance and user experience, bringing up complex issues to engineers as needed. 

• Assist in crafting and maintaining user interfaces, bringing to bear AI-driven insights to facilitate ease of access, understanding, and usage. 

• Adapt and align to Micron enterprise systems to support software applications using approved software languages, databases, and standard tools. 

• Analyze gaps and proactively suggest measures to improve the efficiency of existing systems, keeping abreast of the latest AI technologies. 

• Collaborate with business users, IT, and engineering teams to define requirements, resolve issues, and support improvement efforts. 

• Coordinate and support the health of databases, including basic backup and recovery tasks, and maintain documentation and procedures. 

• Participate in training and knowledge sharing, supporting peers and less experienced team members in troubleshooting and operational excellence. 

Requirements 

• Nitec/Higher Nitec/Diploma in Computer/Electrical/Electronics Engineering, Computer Science, or related field. 

• Proficient in programming languages (Python, C#, ASP.net, SQL, HTML, etc.) and familiar with database technologies (Microsoft SQL, Oracle, etc.). 

• Knowledge of software development life cycle and methodology. 

• Practical experience with AI technologies and tools (e.g., M365 Copilot) is an advantage. 

• Strong analytical, troubleshooting, and problem-solving skills. 

• Ability to work independently with minimal supervision and as part of a team. 

• Customer-focused with good interpersonal and communication skills. 

• Proactive, flexible, and eager to acquire new skills in a fast-paced environment. 

• Able to work on 12 hours rotating shift (including night shift)
  

  Performs electrical or mechanical troubleshooting to determine problems in non-functioning electro-mechanical equipment used in the manufacturing process. Dismantles, adjusts, repairs and assembles equipment according to layout plans, blueprints, operating or repair manuals, rough sketches or drawings. Uses test and diagnostic equipment to perform checkouts. Rebuilds manufacturing equipment as required. May perform equipment modifications as directed by engineers.

Job Responsibilities

• Perform daily checks to ensure lighting, projection, and audio systems are functioning properly
• Support daily show operations, including system testing, show execution, and projection setup
• Prepare daily reports and coordinate maintenance of multimedia equipment with contractors
• Assist in the upkeep and proper handling of technical tools and equipment
• Conduct routine inspections of technical areas, including control rooms, catwalks, and back-of-house facilities
• Coordinate repair and maintenance works with relevant contractors and teams
• Ensure smooth and safe operation of all technical systems during shows
• Support ad-hoc technical and operational duties as assigned

Job Requirements

• Diploma in Engineering, Technical Studies, or related field
• Minimum 2–3 years of relevant experience in technical operations, AV systems, or show production
• Basic knowledge of lighting, audio, and projection systems
• Hands-on, detail-oriented, and able to troubleshoot technical issues
• Able to work in a fast-paced environment and during shifts, including evenings/weekends if required
• Good teamwork and communication skills

Attention to: Debbie Tan (debbie.tan@elitez.asia)

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Debbie TAN | Registrations No: R26159853