Total 226 Customer Service / Call Centre job vacancies

Job Description

• Organize and oversee the customer service operation with a primary focus on customer satisfaction; strive to uphold positive relationships with both customers and staff.
• Uphold and enforce customer service standards and procedures.
• Provide comprehensive customer service support to the department store, including handling Goods and Service Tax Refund, Smart-Card applications, Public Announcement, Lost and Found cases/reports, and similar tasks.
• Ensure the prompt and efficient resolution of customers' problems.
• Address customers' inquiries, take necessary actions, and handle feedback/complaints with effectiveness and efficiency.
• Gather and organize customer feedback and suggestions to enhance and develop service standards.

Requirements

• Minimum GCE O Level
• At least 1 year of customer service experience for Junior role
• Good communication and interpersonal skills

Interested applicants, please write in through careersfuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1)Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Job Description

Responsibilities:

• Receptionist duties to attend to public and client servicing calls • Provide administrative support to Financial Adviser business especially life insurance from new business to servicing

• Take care of data entry of Company’s CRM system, maintenance of CRM data and preparation of reports for the purpose of commission payment • Ensure proper storage of data, both hard and soft copies, of FA operations

• Assist Admin Executive in the daily submission of new business to product providers

• Any other duties that may be assigned

Requirements:

• Minimum O level qualifications

• Must be proficient in Microsoft Office: Word and Excel • Must be meticulous and have eye for details in documentation

• Able to work independently as well as in a team Benefits: • Working together with a team • Group Employee benefits • Enjoy a fair work- life balance

• Monday to Friday 9.00am to 6.00pm working hours

We are Singapore’s pioneer financial advisory firm that has been in the industry since 1986. We deal with a variety of platforms – Financial Planning, Investments, Life Insurance, General Insurance, and Group Employee Benefits. Being independent, we also offer a variety of products and services that are of best value and best suited for our clients’ total financial needs.

We are looking for an Administrative Assistant to provide the support required to ensure the smooth running of the business. The role will be assisted by a team who will be there to support you and train you accordingly.

Job Responsibilites

• Front line patient services by performing the functions of registration, cashiering, handling enquiries, financial counseling, in-flight bill follow up and posting of charges
• Chair side assistance if required
• Ensure that patient enquiries are attended to
• Manage appointment scheduling
• Assist in the retrieval of records and return patient records
• Arrange for follow-ups with patients or doctors when necessary
• Other ad hoc duties

Requirements

• Minimum GCE 'O' Levels
• Able to commit for at least 6 months for temporary roles
• Renewable / convertible based on individual's performance
• Can commence work immediately / within short notice

Interested candidates kindly send in your resume to: wendykhoo@recruitexpress.com.sg

Attn: Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd (99C4599)

Working hours: 9am to 6pm / Mon-Fri

Location: Orchard 

Responsibilities

• Attend to visitors and answer phone calls; maintenance of telephone system, monitor IDD expenses and source of service vendor to ensure competitiveness of cost
• Maintaining and updating the worldwide shoplist, telephone and fax numbers in frequent usage by staff
• Provide administrative support to the office, e.g. creation of PO, manage EVO system etc
• In charge of upkeep and maintenance of the office and its supplies. Ensure the office in line with group standard.
• Provide administrative service to the company, select service vendors, monitor the cost and performance of the vendors, Manage service/maintenance contract (e.g. pest control, aircon, etc.)
• Manage office stationery and equipment servicing (e.g. photo copier, etc).
• Provide periodic support for travel management. Update and share booking resources, guidelines, updated policies & regulations, process & procedures. Arrange training for employees when needed.
• Organise travel for assigned departments, ensure compliance of travel policy. Monitor and evaluate the performance of appointed travel agent and ensure the travel cost is competitive with the markets;
• Support other ad-hoc office admin projects/ tasks as per request

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Job Scope:

• Man the reception counter in General Office.
• Perform Professional Customer Services facing tasks such as answering and directing phone calls, providing information and services and attending to walk-in enquiries/requests from students, visitors and suppliers in the General Office.
• Management of records suchas maintaining and updating filing and inventory.
• Manage lost and found items and delivery of goods.
• Maintain sickbay records and taking care of students at sickbay, including early dismissal of students due to medical reasons and providing basic first aid to injured students.
• Managing all student matters such as Student and Class Photos, NRICs applications in school, School Health Checks, Dental Checks, QSE surveys and other events with Students. Packing of phamplets, leaflets and souvenirs for staff and students and assist Teachers in-charge. Contact Teachers in-charge when their goods arrived in school and assist them.
• Secretarial tasks such as arranging appointments, organising meetings, calling students and parents.
• Upkeep Cleanliness of School Leaders Rooms and Pantry in General Office
• Perform other related administrative duties as required by School Leaders and Admin Manager.

Requirements:

• Able to converse and communicate well. 
• Have At least Secondary School Education (GCE 'O' Levels and above)
• Preferably three (3) years of experience as Receptionist with administration experience in a school environment
• General computer skills (Microsoft Office applications)
• Able to work with computers and maintain the e-applications that school have eg: early release of students; late coming of students etc.
• Team worker and able to work independently and have positive attitude.

Working Hours: Mondays to Thursdays: 6:30am to 4:00pm, inclusive of 1hr lunch break, Fridays: 6:30am to 3:30pm, inclusive of 1hr lunch break

*Service not required on Saturdays, Sundays and gazetted public holidays

Contract Period: 1 January 2027 to 31 Dec 2027 (Option to extend till 30 Dec 2028)

Location: Bukit Batok

EA License No.: 96C4864

Reg No.: R26159658 BRANN LEONG CHUN HOE

Customer Service Officer / Receptionist

Job Description

Responsibilities
* Attending to incoming calls and enquiries
* Attend to deliveries
* Attend to guests / visitors professionally
* Overseeing and responsible to the upkeep of conference rooms, front office, pantry, and general area
* in charge of stationery stock and ordering
* Arrange flight bookings
* Other ad-hoc duties assigned

Requirements
* GCE 'O' or 'N' Level
* Positive attitude, cheerful and good telephone etiquette / communication skills
* Computer literate
* Meticulous and able to work with minimum supervision
* Must have an interest in Reception work
* Available immediate or within short notice

Interested candidates please apply via "APPLY NOW" button

We regret only shortlisted candidates will be notified.

• Job Title: Receptionist (Customer Service)

Job Summary

We are looking for a friendly and well-spoken Receptionist to be the face of our company. You will play a key role in delivering excellent customer service and creating a positive first impression for all visitors and clients.

Responsibilities

• Greet and assist visitors and clients professionally to create a welcoming environment
• Answer incoming calls and respond to customer enquiries clearly and promptly
• Schedule and manage appointments to ensure efficient use of time and resources
• Maintain an organised and tidy reception area to uphold company image
• Receive and process incoming mail, deliveries, and courier services accurately
• Perform administrative tasks such as data entry and filing to support office operations
• Collaborate with internal teams to coordinate smooth daily operations
• Address customer feedback and enquiries to enhance service quality

Preferred competencies and qualifications

• Prior experience in customer service, retail, or front desk roles to support effective client interactions
• Bilingual communication skills to engage with diverse customers in Singapore

Other Information

Benefits

• Attractive salary package based on experience
• Performance bonus (if applicable)
• Annual leave and medical benefits
• Career progression opportunities

Working Hours

• Monday to Friday, 9:00 AM – 5:00 PM (No shift work | Work-life balance)

Highlights

• Fixed office hours for evenings and weekends off
• Friendly and supportive team environment
• Stable role with long-term career growth
• Convenient location with easy MRT access
• Training provided, suitable for entry-level candidates

Contract Period: A period of three (3) years with an option to extend annually over a period of two (2) years.

Working hours:
*     Mondays to Thursday: 0830 hrs till 1800 hrs, inclusive of 1 hour lunch break
*     Fridays 0830 hrs till 1730 hrs, inclusive of 1 hour lunch break
*     Service not required on Saturdays, Sundays and gazetted public holidays
*     Operation hours will end 5 hours earlier on eve of Christmas, NewYear and Chinese New Year

Scope of Services:
a)   Provide receptionist duties
b)   Handle all incoming phone calls and enquiries
c)   Handle and record all queries from walk in visitors/contractors and via phone calls.
d)   Handle and record all incoming and outgoing correspondences / couriers' services.
e)   Provide call back for recorded messages.
f)    Attend to all visitors, administer registration of visitors and issuance of passes.
g)   Arrange for repair or replenishment of ink cartridges/toners for copiers.
h)   Upkeep the tidiness of the counter and reception area; and
i)    Any ad-hoc administration duties as needed

Qualification, Skill & Experience:
a)    At least GCE ‘O’ level qualification, including passes in English and Mathematics
b)    Singapore Citizen
c)    At least one (1) year of relevant experience in receptionist/frontline customer service
d)    Proficient in the usage of Microsoft Office Software Suites such as Word, Excel, and Outlook
e)    Possess certified skills in handling all telephone calls effectively and professionally to generate the confidence and respect of callers
f)    Possess effective communication and interpersonal skills
g)   Be able to attend to Mandarin-speaking customers whenever required
h)   Able to multi-task and good organization skills
i)    Professional, polite and customer-orientated
j)    Mature, courteous and cheerful disposition

• Receptionist

• HR & Office Support

• 1 Year Contract Renewable

• CBD

• $3000 - $3500/mth

Job Scope:

• Act as the main liaison at the front-of-house, ensuring a smooth and professional experience for all visitors and stakeholders.

• Coordinate day-to-day communication, including phone and email enquiries, visitor management, meeting arrangements, and transport bookings.

• Ensure the reception and common areas are well-maintained; coordinate office services such as deliveries, name card requests, and maintenance follow-ups.

• Handle administrative logistics for incoming and outgoing mail, including courier arrangements.

• Provide administrative support to the HR function, including staff onboarding and orientation, work pass documentation, interview coordination, offboarding processes, and engagement initiatives.

• Monitor and replenish office, pantry, and administrative supplies.

• Support general office operations and assist with additional tasks as assigned.

Requirements:

• At least 3 - 4 years of relevant Receptionist experience.

• Strong communication and interpersonal skills

• Customer oriented, proactive and detail-oriented

• Confident in liaising with stakeholders across all levels.

• Well-organized and able to multitask in a fast-paced environment.

To apply please click on the APPLY NOW button or email your resume with the following detail inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Key Responsibilities:

• Provide professional front desk service by greeting and assisting visitors
• Handle incoming calls, route messages, and respond to enquiries
• Manage visitor access and maintain security awareness
• Receive, record, and sort mail/deliveries; escalate suspicious items when required
• Maintain cleanliness and readiness of the reception area and equipment
• Monitor staff movements to support visitor coordination
• Manage inventory and consumables for the reception area
• Perform administrative and ad hoc clerical duties
• Support boardroom meetings (attendee coordination, setup, and liaison)

Requirements:

• Minimum GCE ‘O’ Level with at least 3 credits (including English)
• Prior receptionist or office-related experience preferred
• Good communication skills in English (Mandarin/Malay is an advantage)
• Professional, well-groomed, and customer-service oriented

Additional Information:

• Uniform and name tag will be provided
• Must adhere to grooming and appearance standards

Job Duties:

• Greet and direct customers to kiosk
• Verify customers' on appointment timing, providing assistant as required
• Direct customers to respective meeting rooms
• Provide assistance for basic enquiries from customers
• Ensure drop boxes of documents are cleared and documents are collected promptly
• Follow up with customers to collect documents
• Ensure cleanliness and orderliness of area at all times
• Any other ad-hoc duties as assigned

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

The scope of works

(a)  Provide receptionist duties;

(b)  Handle all incoming phone calls and enquiries;

(c)  Handle and record all queries from walk in visitors/contractors and via phone calls;

(d) Handle and record all incoming and outgoing correspondences /couriers services;

(e)  Provide call back for recorded messages;

(f)   Attend to all visitors, administer registration of visitors and issuance of passes;

(g)  Arrange for repair or replenishment of ink cartridges/toners for copiers;

(h)  Upkeep the tidiness of the counter and reception area; and

(i)   Any ad-hoc administration duties as needed

Qualifications & General Requirements

(a) At least GCE 'O' Level qualification, including passes in English and Mathematics;

(b) Singapore Citizen;

(c)  At least one (1) year of relevant experience in receptionist/frontline customer service;

(d)  Proficient in usage of Microsoft Office Software Suite such as Word, Excel and Outlook;

(e)  Possess certified skills on handling all telephone calls effectively and professionally to generate the confidence and respect of callers;

(f)   Possess effective communication and interpersonal skills;

(g)  Be able to attend to Mandarin-speaking customers whenever required;

(h)  Able to multi-task and possess good organisation skills;

(i)Professional, polite and customer-orientated; and

(j) Mature, courteous and have a cheerful disposition.

• Handle customer service hotline and provide first level of support
• Handling telephone calls, screening and directing calls
• Provide quality customer service to customers over phone or email
• Co-ordinate with internal staff and ensure closure of all customer service calls/complaints.
• Resolve customer queries efficiently and escalate problems/issues promptly
• Other ad-hoc duties as assigned

Requirements

• Minimum GCE ‘N’/‘O’ Level
• 1 to 2 year(s) relevant experience in customer service or retail
• Strong analytical, good problem solving and decision making abilities.
• Proficient in MS Office (Excel & Word)
• Ability to work independently with minimum supervision
• Customer-oriented with good interpersonal and communication skill

• Handle customer service hotline and provide first level of support
• Handling telephone calls, screening and directing calls
• Provide quality customer service to customers over phone or email
• Co-ordinate with internal staff and ensure closure of all customer service calls/complaints.
• Resolve customer queries efficiently and escalate problems/issues promptly
• Other ad-hoc duties as assigned

Requirements

• Minimum GCE ‘N’/‘O’ Level
• 1 to 2 year(s) relevant experience in customer service or retail
• Strong analytical, good problem solving and decision making abilities.
• Proficient in MS Office (Excel & Word)
• Ability to work independently with minimum supervision
• Customer-oriented with good interpersonal and communication skill

A dynamic and friendly language centre based in Novena is looking for a front desk / receptionist. He or she is customer-oriented and able to pay attention to details and provide support to customers and teachers.

Role:

• Handle clients inquiries (walk-in, phone, email...)
• Resolve issues and escalate issues as required (claims, schedule conflicts, last minute cancellations)
• Welcome students and parents
• Prepare classrooms between lessons

Requirements:

• 1st experience as in customer service, sales or receptionist, preferrably in education/tuition/school
• Good presentation and customer-oriented
• Comfortable with clients face to face and over the phone
• Dynamic, self-driven, professional and reliable
• Proficient with Office, email

Salary: Up to $3,500 + Variable Bonus
Location: Queenstown MRT
Working Hours: (8.30am - 7pm) Depending on the schedule

Key Duties:

• Welcome and check in customers, handle enquiries professionally
• Maintain showroom cleanliness & vehicle displays
• Serve refreshments to guests
• Provide admin support & assist with ad-hoc tasks

Requirements:

• Min. GCE ‘O’ Level
• At least 1 year of front desk / customer service experience
• Comfortable to work on weekends & public holidays

WhatsApp me at wa.me/6587801169 or press the APPLY NOW BUTTON.

By submitting your resume and/or personal information, you consent to the collection, use, and disclosure of your personal data by the company (or its designated agent) for the purposes of processing, administration and managing your job application.

Please be notified that only shortlisted candidates will be notified.

Sim Shu Hui Reg No.: R25129789
Griffin HR Consultancy Pte Ltd | EA License No.: 23C1449

Job Details:

• Location: Tanjong Pagar

• Working hrs: Mon to Fri 10am - 7pm

• 1 year contract (possible to convert)
  

Job Scope

• Provide basic and accurate information in-person / teams / email of general enquiries

• Welcome guests / direct to seating area

• Notify company personnel of visitor’s arrival

• Logging goods in upon receiving deliveries and follow up with recipients

• Arrange for courier pickups (import/export/local/third party/pallets)

• Issuance of new joiner pack / Leavers to sign off for locker clearance  

• Updating of locker master file for new hires / leavers

• Replenish stationery as and when necessary

• Maintain stock count, purchase of stationery when stock is low

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394  • EA Registration No. R23117223 (Poh Siew Ling)

Location : 80 Bendemeer road

Working Days & Hours : Monday to friday ( 08.30 AM to 6.00 PM )

Job Description:

1. Demonstrate a strong commitment to delivering courteous, professional, and high quality customer service at all times.
2. Maintain a presentable appearance grooming standards and wear the prescribed uniform during working hours.
3. Welcome, greet, and assist visitors in a friendly and professional manner, and direct guests to the appropriate persons or locations.
4. Handle incoming telephone calls efficiently, determine the purpose of calls, and route calls or relay messages accurately and promptly.
5. Attend to enquiries from members of the public and internal stakeholders in a responsive and professional manner.
6. Maintain awareness of staff movements within the organization to support visitor coordination.
7. Monitor visitor access at the reception counter and maintain a high level of security awareness at all times.
8. Receive, record, and sort incoming mail and deliveries, and escalate suspicious or unaddressed parcels to the Division in accordance with procedures.
9. Display daily newspapers and other publications at the reception area.
10. Ensure the reception area is kept tidy, presentable, and operationally ready, including ensuring that all reception related equipment is in proper working condition.
11. Manage and control inventory and consumables relevant to the reception area.
12. Provide general administrative and ad hoc clerical support as required.
13. Provide on-site support for management meetings held in the Board Room, which may include:

• Receiving and directing meeting attendees; Assisting with basic meeting setup (e.g. signage, stationery, refreshments coordination)
• Providing liaison support before, during, and after meetings as required.

We are looking for a friendly and organised Healthcare Receptionist to be the face of our dental clinic. If you enjoy connecting with people and creating positive experiences, this role is for you. Day shifts only, 5-day work week, closed on all public holidays. 

What You Will Do 

• Perform receptionist duties: greeting patients, scheduling appointments, and handling correspondence 

• Maintain a high standard of patient care, ensuring every patient has an excellent experience 

• Process payments and submit dental claims via insurance portals 

• Maintain clinic records, manage supplies, complete clinic forms, and file timely reports 

• Ensure overall clinic presentation is professional and welcoming 

What You Need 

• Diploma or degree in any discipline 

• Good communication and interpersonal skills 

• Must be able to work at least one weekend day (Saturday or Sunday) on rotation 

• Experience in front desk, customer service, or hospitality is advantageous 

Why Join Us 

• 5-day work week with day shifts only (8.30am–6.15pm) — no night shifts 

• Not required to work on any public holiday 

• Annual leave + additional Reward Leave 

• Medical and dental benefits 

• Clinic conveniently located near MRT 

• Career growth with structured training opportunities 

Location: East
Industry: Automotive / Service Line

Benefits

• Competitive salary up to $3,000. + Bonus + Incentives

• Training and career development opportunities.

• Supportive work environment.

• Friendly and dynamic team.

Key Responsibilities

Front Desk / Receptionist

• Greet and assist visitors, clients, and staff in a professional manner.

• Handle incoming calls, emails, and general inquiries promptly and courteously.

• Manage appointments, meeting room bookings, and front desk administration.

• Maintain records, files, and documentation in an organized manner.

• Assist in customer service tasks, including addressing complaints or requests.

• Coordinate with internal departments to ensure smooth office operations.

Call Centre / Customer Service Executive

• Handle inbound and outbound calls professionally to address customer inquiries, requests, and complaints.

• Provide accurate information on products, services, policies, and procedures.

• Resolve customer issues efficiently while maintaining a high level of customer satisfaction.

• Document and update customer records, interactions, and case details in the system.

• Follow call scripts, quality standards, and company guidelines.

• Escalate complex issues to the relevant departments when necessary.

Requirements

• Prior experience in front desk, reception, or customer service roles is a plus.

• Good communication, interpersonal, and organizational skills.

• Proficient in MS Office and basic office systems.

• Able to commit working on weekends

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Yong Pei Pei (R24124478)

Company Overview

Petite Practice is a bespoke paediatric clinic in Singapore providing holistic, quality medical care in a calm, friendly environment. Our paediatricians offer comprehensive care including vaccinations, common illness management, and allergy identification tailored to each child’s needs.

Job Summary

We seek a friendly, outgoing receptionist with childcare or paediatrics experience to manage patient communications, appointments, and clinic administration efficiently.

Responsibilities

• Respond promptly to phone calls, WhatsApp messages, and clinic emails to support patient communication
• Provide clear and accurate phone advice to patients to assist with their inquiries
• Manage appointment bookings, including scheduling, rearranging, and confirming doctor’s calendar to optimize clinic flow
• Welcome and register patients efficiently to ensure smooth reception operations
• Enhance patient experience by coordinating services and addressing patient needs during visits
• Maintain accurate stock and inventory records to support clinic supplies management
• Perform filing and administrative tasks to ensure organized and accessible patient and clinic records

Job Requirements

• Experience: Minimum 2 years of relevant as a clinic receptionist
• Skills: Strong administrative competency, professional interpersonal skills, and proficiency in clinical knowledge
• Attributes: A self-motivated team player with a friendly, service-oriented disposition.

What We Offer

• Work-Life Balance: Attractive working hours (closed Sundays and Public Holidays) and monthly roster planning.
• Environment: A friendly, professional, and diverse working environment.
• Development: Staff training programs and attractive leave entitlements.

Responsibilities:-

• Develop and maintain relationships with new and existing customers to achieve sales and services objectives.
• Maintain high levels of customer care and provide good-after-sales customer services and members’ retention.
• Generating leads through roadshows / events / outdoor activities and turning them into actual sales figures to achieve targets for the club.
• Market our centre products, identify and create sales opportunities.
• Create appointments with customers and recommend suitable solutions according to their needs and requirements.

WhatsApp: +65 90820021 (Kyler)
Email: kylergan.supreme@gmail.com

Location: Beach Rd, Singapore
Working days : 6 days ; 7:00am -3:00pm / 3:00pm -11:00pm / 11:00pm- -7:00am [ Night shift only 1 month 1-2 times ]
Salary : $ 2,500 - $2,700

Responsibilities : 

• Provide all guests with a friendly, accurate and efficient check-in/check-out while following the company's policies and procedures.
• May be tasked to execute room checks, reservation and public area checks etc, as part of the Hotel's effort to offer.
• Staffs more holistic training, towards possible promotion.
• Answering inquiries by guest (email/phone/at the counter) and render reasonable assistance within the expectation of keeping with excellent hospitality standards.
• Cashiering duties and maintain accurate cash float

The Supreme HR Advisory Pte. Ltd | 14C7279
Gan Kai Le | R23112683

[Your next opportunity]

We are seeking a professional and highly organised Receptionist cum Office Administrator to ensure the smooth day-to-day operations of our office. This role serves as the first point of contact for all visitors and plays a vital role in providing administrative and facilities support across departments.

Reporting directly to the Senior HR Manager and working closely with the HR Department, you will oversee office and facilities management, coordinate internal services, liaise with external vendors, and always ensure a professional and welcoming office environment.

[Your Role & Responsibilities]

• Serve as the first point of contact for all visitors, incoming calls, and general enquiries, delivering professional service

• Greet and assist guests, direct them to meeting rooms, and offer refreshments as required

• Manage meeting room bookings, coordinate meetings, and ensure facilities are properly set up before and after use

• Monitor, replenish, and manage office and pantry supplies, ensuring departments’ operational needs are met without disruption

• Handle incoming and outgoing mail, couriers, packages, document scanning, and distribution in a timely and secure manner

• Maintain a clean, tidy, and professional reception area and shared spaces, coordinating closely with cleaners to uphold hygiene and office standards

• Act as the primary liaison with the landlord and building management on all office premises matters, including maintenance issues, access cards, fire drills, inspections, and compliance requirements

• Coordinate with external vendors and service providers (e.g., cleaners, air-conditioning servicing, pantry suppliers, renewal of admin contract) to ensure seamless daily operations

• Digitise, maintain, and organise all office administration records, invoices, contracts, and correspondence within the shared drive; ensure all documentation and emails are filed accurately, consistently, and in a timely manner, in line with internal guidelines

• Ensure proper handover, continuity of operations, and backup arrangements are in place prior to any planned leave, including proactively updating the group chat on ongoing admin matters

[What We Are Looking For]

[Skills & Experience]

• Minimum 2 years of experience as a receptionist, office administrator, or in a similar administrative support role

• Proficient in Microsoft Office suite (Outlook, Excel, Word, PowerPoint)

• Service-oriented with a strong client-centric mindset

• Good verbal and written communication and interpersonal skills

• Ability to work independently, multitask, and prioritise effectively in a fast-paced environment

• Conversational Mandarin required to liaise with Mandarin-speaking cleaner, visitors, vendors, and clients

• Knowledge of Viewpoint software is a plus (not mandatory)

[Working Hours & Attendance Expectations]

• This role requires on‑site presence from 9:00 AM to 6:00 PM, with a fixed lunch break from 12:00 PM to 1:00 PM

• Consistent punctuality and attendance during these hours are essential to ensure uninterrupted front‑desk coverage and office operations

[Traits]

• Accountable & Professional: Demonstrates ownership of responsibilities, punctuality, reliability, and maintains professional communication with all stakeholders.

• Client-centric: Approaches work with a service mindset, ensuring a positive experience for both internal teams and external visitors.

• Proactive & Adaptable: Takes initiative to improve office administration and front-desk processes, adapts quickly to changes, and resolves issues with minimal supervision.

We regret to inform you that only shortlisted candidates will be notified.