Overall employee rating

3.2
Based on 11 reviews
5
4
3
2
1
Detail Ratings
Work life balance
3.0
Career Growth
3.0
Work flexibility
4.0
Job Security
3.0
Pay and benefits
4.0
Leadership
3.0
Company Culture
3.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Software Engineer
3.4
12 April 2026
Work-Life is Okay, But It's Still Big Tech
Pros: I was a Software Engineer in the San Francisco office. We had a pretty solid hybrid model which helped a lot. The unlimited PTO was also great for taking time off.
Cons: Deadlines could get really intense, especially during peak travel season. As an engineer, on-call rotations often ate into my evenings. There's pressure to constantly deliver, which sometimes means longer hours.
Advice to Management: Try to set more realistic project timelines. Support teams better during on-call rotations to ease the burden on employees.
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Software Engineer
3.4
6 April 2026
Work-life balance is decent for tech
Pros: The hybrid work model is a huge plus, really helps with personal life. We get pretty solid benefits compared to other big tech companies. WFH options make things easier.
Cons: Expect long hours sometimes, especially around project deadlines. There's pressure to constantly innovate in the online travel industry. It's not a 40-hour week every single time, so be prepared for that.
Advice to Management: Try to set clearer boundaries for project scope to help prevent burnout. Encourage teams to truly disconnect during personal time.
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Software Engineer
3.4
28 March 2026
Work-Life Balance is Decent for a Big Tech Role
Pros: I liked the team dynamic, everyone's smart. The hybrid work model helped with WFH days, so I wasn't in the San Francisco office every single day. Benefits for a big tech company were solid, especially health and travel perks.
Cons: Work-life balance can be tough for engineers, especially during sprints. There's a lot of pressure to hit deadlines, which often means longer hours. As a Software Engineer, you sometimes feel like you're always on call in this travel tech environment.
Advice to Management: Really look at workload distribution, especially for core engineering teams. Encourage better boundaries so people don't burn out; a healthy work-life balance is key for long-term productivity.
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Software Engineer
3.0
15 March 2026
Leadership can be a bit of a mixed bag.
Pros: I loved my teammates; they were really smart and dedicated. The work itself in platform development was engaging, and the hybrid model made work-life balance pretty decent.
Cons: Leadership in the San Francisco office felt inconsistent. There were frequent strategy shifts from upper management, which made it tough for engineering roles to get clear direction. It felt like we were constantly pivoting.
Advice to Management: Try to establish a more stable long-term vision. Frequent changes from top leadership make it really hard for teams to execute effectively and for individual contributors to see clear career growth paths.
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Software Engineer
3.3
26 February 2026
Leadership is good but inconsistent at times
Pros: Some managers are truly supportive, especially in our San Francisco office. You get decent autonomy in your daily tasks as a Software Engineer, which is great for personal ownership.
Cons: Upper management decisions can feel a bit out of touch with actual product development. It's a big tech company, so strategic pivots happen often, which can be frustrating for engineers.
Advice to Management: Try to maintain more consistent messaging and strategy from the top down. Empower middle managers more to influence product direction on the hospitality platform.
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Software Engineer
3.1
20 February 2026
Leadership has Its Moments, Both Good and Bad
Pros: My direct team lead really advocated for us, which was a huge plus as a Software Engineer. There's a decent vision from senior leadership on the product roadmap in the hospitality tech industry. The hybrid work model is also managed pretty well by most directors.
Cons: Upper management often feels disconnected from the day-to-day operations in our San Francisco, CA office. Decisions can change quickly, making it tough for engineering teams to keep up. Also, career growth conversations don't always feel genuinely supported by some managers.
Advice to Management: Focus on consistent communication from senior levels to the individual contributors. Empower middle management more and give them better tools to support career paths for their team members, especially for big tech roles.
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Product Designer
3.1
20 February 2026
Okay growth, but you have to push for it
Pros: The design culture here is pretty strong. You learn a lot from senior Product Designers and get exposed to complex problems on a global hospitality platform. There are solid internal resources for skill development if you seek them out.
Cons: Career growth isn't always clear-cut, especially as a Product Designer. It feels like you really have to advocate for yourself and your next steps. Promotions can be slow; it's tough to move up without a lot of self-promotion and navigating internal politics in this big tech company.
Advice to Management: Make career paths for individual contributors clearer. Improve mentorship programs to help people grow without constant self-advocacy. This is especially key for design roles.
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Software Engineer
3.1
3 February 2026
Mixed Bag with Management at Airbnb
Pros: My direct manager was usually solid, especially for a new Software Engineer. There's good support within smaller dev teams in the San Francisco office. You can learn a lot from your peers in this travel tech space.
Cons: Higher-level leadership often feels out of touch with what we do daily. Strategic shifts in hospitality tech can be pretty confusing for engineering teams. It's tough when priorities just seem to change without clear communication.
Advice to Management: Try to provide clearer direction from the top. More transparent communication about strategic changes would really help the engineering teams on the ground. Make sure leadership understands the daily challenges for those building the products.
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Software Engineer
3.0
28 January 2026
Airbnb Culture: It's Okay, But Depends
Pros: I've worked with genuinely smart and collaborative people here. As a Software Engineer, my immediate team in the San Francisco office was pretty solid. They do have good perks like travel credits, which is cool for the travel tech industry.
Cons: The overall company culture can feel a bit fragmented and inconsistent across different departments. It often feels cliquey, and if you're not in certain social circles, it's tough to feel fully included. Remote employees might find it harder to connect too.
Advice to Management: Focus on creating a more uniformly inclusive culture across all teams and locations. Ensure that cultural initiatives genuinely reach and benefit everyone, not just those in the main San Francisco campus, to avoid a cliquey feel. Improve transparency.
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Software Engineer
3.4
27 January 2026
Solid Remote Flexibility, But Crunch Happens
Pros: I loved the remote work policy; it's a huge perk. Being able to work from anywhere as a Software Engineer really helps with personal life. There's good autonomy for your daily schedule in the tech industry.
Cons: Despite the flexibility, deadlines can mean long, intense periods. It's not always a 40-hour week if you want to keep up. Sometimes 'work from anywhere' has unspoken limits, like needing to be online during core hours.
Advice to Management: Be clearer about expectations around 'always-on' culture during crunch times. Support managers in pushing back on unrealistic deadlines to truly honor the flexible work environment.
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