Background
Motorola Solutions provides mission-critical voice and data communications solutions. Increasing, these
communication solutions provide broadband capabilities enabling access to vast amount of data and data
sources. In order to deliver maximum value to our customers Motorola offers a portfolio of solutions which
transform ever-growing data sources into a force multiplier enabling fast, accurate emergency response
and crime prevention. These solutions range from advanced integrated Command and Control systems to
intelligence-led solutions, including technology such as data analytics, prediction and video streaming
technologies.
The applicant will be responsible for the technical sale of compelling mobile video solutions to public
safety and commercial accounts using consulting-led selling techniques. The applicant will serve in an
architect capacity with customers and their requirements to develop solutions that are supportable from a
technical perspective. The applicant will be responsible for understanding all aspects of complex solutions
and top level requirements, and will coordinate with other functional areas, subcontractors, partners, and
customers in finalising requirements and addressing technical issues.
In order to propose and implement the most appropriate solutions, the applicant will review and analyse
current technology footprints and its ability to support strategic objectives of solutions for customers. This
includes working with multiple bodies within customer organisations to assist in the improvement of
business processes, testing systems to ensure functionality is satisfactory and recommending new
systems or product upgrades.
Responsibilities include:
- Lead all technical sales activities related to assigned sales opportunities
- Proactively support the Sales team in progressing and closing sales opportunities by scoping the technical solution required to address the customer requirements, and recommending solutions that optimise value for both the customer and our company
- Assist with technical queries during the sales process and participate/influence the customer project specification process wherever possible.
- Coordinate closely with other functions in order to align overall solution design with customers’ business requirements.
- Secure from customer technical staff commitments needed to ensure a deal’s “technical close.”
- Documenting designs and preparing proposal material including system descriptions and bill ofmaterials
- Provides coaching and professional development to other Motorola Solutions team members in order to enhance their product knowledge, technical acumen, and technical sales skills.
- Provide and schedule guidance and product training to customers
- Continuously keep up-to-date with industry technology developments
- Participate in industry events, conferences, meetings, seminars, etc to develop business networking and references
- Ability to initiate and build solid working relationships and to be self-motivated, and operate with minimal supervision
Basic Requirements
Specific Knowledge and Skills
Whilst this is a primarily pre-sale role, it is expected that suitable candidates will have several years of
experience in the detailed design and deployment of complex IT solutions in order to have credibility with
potential customers.
The following skills are considered essential:
- Minimum 5 years of industry experience, including 2 or more years in a sales engineering type role
- Proven ability to implement multi-site systems comprising networked elements
- Technical experience of the VMS marketplace, and in WiFi and Cloud hosting environments would be advantageous.
- Good working knowledge of PC and other hardware troubleshooting skills
- Strong Microsoft Windows Server skills
- Good working knowledge of the latest IT and IP networking technologies
- Good understanding of networking including switches, firewalls and trouble-shooting
- Storage fundamentals (including Cloud)
- Good working knowledge of the software integration technologies
- Fluent in spoken and written English, with the ability to clearly document complex technical solutions to customers
- Excellent listening, negotiation and presentation skills
- Strong customer and client focus
- Proven track record of achievement
Education
Bachelor degree and/or a combination of education and experience in engineering or information systems
Location/Travel
The position is based in Singapore, and will focus on the Asia regional market.
The position requires travel for customer facing sales support activities.
