The Production Support Specialist is responsible for creating, managing, and optimizing production schedules and warehousing to ensure efficient use of resources while meeting customer demand, delivery timelines, and quality standards. This role coordinates closely with procurement, manufacturing, logistics, and sales to maintain smooth production flow and minimize downtime or shortages.

Key Responsibilities

• Develop and maintain daily, weekly, and monthly production schedules
• Analyse demand forecasts, sales orders, and inventory levels to plan production
• Coordinate with procurement to ensure raw materials and components are available
• Monitor production progress and adjust schedules as needed to address delays or changes
• Optimize capacity utilization, labor, and equipment efficiency
• Communicate production plans clearly to manufacturing and operations teams
• Track key performance indicators (KPIs) such as output, lead times, and inventory levels
• Identify and resolve production bottlenecks or inefficiencies
• Maintain accurate production records and reports in MRP systems
• Support continuous improvement initiatives and cost-reduction efforts

As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you’ll contribute to both your own success and the success of the company.​

​You will:​

• Share your fashion and product knowledge to help customers make informed choices.​
• Collaborate with your team to deliver exceptional service at every step of the customer journey.​
• Ensure the sales floor and back of house are well-stocked, organized, and inviting.​
• Support with opening and closing of the store.​
• Represent yourself and the brand positively during all customer interaction

WHO YOU’LL WORK WITH ​

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. ​

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Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.​

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This role will be reporting to Store Manager.​

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WHO YOU ARE ​

We are looking for people with…​

• Experience in customer service within fashion, retail, or similar fields.​
• And people who are…​
• Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.​
• Thriving in collaborative and dynamic environments.​
• Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.​
• Flexible and action oriented.​

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WHO WE ARE​

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. ​

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​

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WHY YOU’LL LOVE WORKING HERE:
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our colleagues attractive benefits with extensive development opportunities around the globe. ​

All our colleagues receive a global employee discount, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our global employee discount, all our colleagues are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. ​

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.  ​

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JOIN US ​

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. ​

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Take the next step in your career together with us. The journey starts here. ​

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If you feel that your experience, skills and ambitions are right for this role, please send your application in English as soon as possible, but no later than 6/12/2025. Due to data policies, we only accept applications through career page.​

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*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

We are looking for Coordinator, SMB Growth who are persuasive and demonstrate selling, communication and closing skills. The role is responsible for the process of calling, pitching, closing and servicing existing partners.

WHAT YOU WILL OWN:
Tasked with the care of a portfolio of partner accounts, you will be expected to:
● Meet the expected daily productivity in terms of the number of vendor sales calls to sell assigned products.
● Be sales-minded and resourceful to hit set KPIs.
● Manage vendor objections according to set guideline
● Record calls, sales and other useful information accurately into CRM tool following guidelines
● Active check and respond in the company’s collaboration platform

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE.
● As this is a 100% telesales role, you need to be comfortable in making outbound calls via digital communication tools over extended periods of time.
● Open to fresh graduates. Previous telesales experience is not necessary but is an added advantage (maximum 1.5 years),
● Able to communicate in English effectively, an added advantage for the ability to speak, read & write in English Cantonese
● A strong relationship builder, target-oriented, resilient and a team player with a willingness to learn.
● Fast learner and able to adapt quickly to constant changes in operational processes and requirements.

To lead and manage construction works during operational phase, including system upgrade, modification, and performance improvement activities. The role ensures all design and execution works are delivered safely, accurately, and in compliance with technical, quality, and regulatory standards.

Construction Planning and Execution:

• Manage construction works as per developed project execution plan, schedules, milestones, drawings, technical specifications.
• Address site technical queries, resolve issues, and provide necessary approvals to maintain progress
• Develop and lead catch-up plans for construction, and commissioning activities in order to be aligned with project objectives and timelines.
• Carry out inspections to ensure work quality, compliance, and safety
• Provide daily updates and reports on construction performance to stakeholders

Engineering Coordination:

• Review of Approved for Construction (AFC) drawings to ensure practicality and compliance with project specifications, codes, and standards.
• Resolve construction technical issues, provide guidance, and interface with design teams and consultants

Vendor/Subcontractor Management:

• Review vendor/subcontractor proposals, method statements and technical documentation for compliance with project requirements.
• Ensure timely delivery of equipment and materials as per project timelines.
• Collaborate with internal teams to ensure construction material specification compliance with project requirements.

Budget and Cost Control:

• Assist in preparing and monitoring the project budget and controlling costs
• Identify potential cost overruns, changes, or additional works, and ensure timely approval through change management processes
• Provide regular updates and reports on cost performance to stakeholders

Stakeholder Communication:

• Act as the primary construction liaison between the client, TNB/Government authorities, project teams, vendors, and subcontractors
• Attend project construction, meetings, present updates, and resolve construction issues.
• Ensure timely communication and reporting to all relevant parties on construction status and key issues

Risk Management:

• Identify and assess project risks during all phases and develop mitigation plans
• Monitor risks throughout the project and ensure prompt action to minimize impacts

Quality Assurance and Safety:

• Ensure all engineering and construction activities comply with QA/QC procedures and safety standards
• Address non-conformities and ensure corrective actions are implemented effectively
• Promote a culture of safety and quality throughout the construction period.

Commissioning and Handover:

• Prepare, review all the testing procedure and program as per specifications
• Oversee the commissioning phase, ensuring all systems are tested and operational as per specifications
• Review final documentation from vendor/subcontractors to facilitate project handover
• Support client training and operational readiness as required

• Minimum of 3 years of electrical/civil engineering or construction work background, with construction management related to High Voltage (HV) power system being added advantage.
• Bachelor’s degree in electrical or civil engineering or equivalent from a recognized institution
• Possess valid CIDB Green Card.
• Able to be located at outstation (i.e. construction site) during project execution.
• Knowledge of solar PV system installation, maintenance, performance monitoring, and electrical protection systems
• Familiarity with ISO 9001, ISO 14001, and ISO 45001 requirements is desirable
• Familiarity with construction requirements (e.g. JKR specifications, JPS specifications), and practical knowledge on “best practices” for construction activities.
• Strong understanding of low voltage (LV), Medium Voltage (MV) and High Voltage (HV) system integration and commissioning
• Competence in Microsoft Office (e.g. Project, Power Point, Excel, Words & etc.) and construction management software (e.g. Procore).
• Strong understanding of electrical drawings such as Single-Line-Diagram, PV Layout, etc.
• Strong understanding of civil drawings such as Foundation drawings, pile & rebar schedule, etc.
• Ability to perform technical due diligence, design validation, and retrofit feasibility studies
• Experienced in managing contractors, and site supervision
• Strong capability in planning and coordination with good resource management skills
• Timely proactive reporting to stakeholders.
• Strong analytical and problem-solving mindset with attention to detail
• Demonstrates leadership, accountability, and initiative in resolving technical issues
• Effective communicator with strong coordination and interpersonal skills
• Adaptable to field and office environments; able to manage multiple projects concurrently
• Upholds safety, integrity, and professionalism in all aspects of work

To provide assistance and support to Inspection Engineer in the Inspection and Testing. Ensure that company objectives are achieved when carrying out Inspection and Testing works without sacrificing quality and services of the company.

• Responsible for the following detailed instruction provided by the Operations Manager.
• Review of job files prior to carrying out Inspection works to ensure that everything is in order.
• Prepare all necessary tools, instruments and documentation needed to perform task.
• Assist the Inspection Engineers in Inspection and Testing.
• Undertake actively the training of new trainees and junior technicians within the Department.
• Give guidance to trainee or junior technicians when on the job.
• Maintenance of equipment, instruments and apparatus used.
• Ensure all operations are carried out according to the procedures and instruction specified by client/job.
• Keep the Engineers updated on the daily activities including special circumstances and problems encountered during Inspection & Testing works.
• Perform any tasks as and when assigned by management.
• Adherence to applicable Quality Management System by exercising necessary standard and process when carry out your responsibilities in executing, fulfilling and ensuring at all times the compliance of the QMS and is fully implemented in accordance to ISO 17020 & MIBAS, 17065 & ACB and ISO17025 & SAMM requirements"(where applicable).
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

Regional Financial Reporting & Insights

• Lead monthly regional consolidation and performance reporting across markets.
• Provide clear, leadership-ready financial analysis and commentary on performance drivers, risks, and opportunities.
• Ensure consistency and quality of reporting outputs across geographies.
• Support senior stakeholders with actionable insights and recommendations.

Forecasting, Planning & Pipeline Governance

• Coordinate and manage forecasting and budgeting processes across markets.
• Work closely with finance partners to ensure pipeline visibility and forecasting assumptions are robust and aligned.
• Drive forecast discipline and consistency across geographies.
• Support alignment of top-down targets with market-level forecasts.

Data, Systems & Reporting Enhancement

• Lead development of financial dashboards and reporting tools to improve visibility of performance.
• Support finance activities related to D365 migration, including data validation and reporting alignment.
• Strengthen data governance, reporting accuracy, and process efficiency across markets.
• Drive automation and continuous improvement initiatives.

Business Partnering Support

• Act as a key interface between regional finance and business-facing finance partners.
• Support analysis of market performance, project trends, and financial outcomes.
• Provide insights to support commercial decision-making and performance management.

Team & Process Leadership

• Provide guidance and oversight to FP&A analysts within the team.
• Drive standardisation of templates, reporting processes, and governance practices.
• Contribute to the development of a high-performing regional FP&A function.

Financial Reporting & Analysis

• Support monthly regional reporting and consolidation, including revenue, cost, and margin analysis.
• Prepare variance analysis (Actual vs Budget vs Forecast vs Prior Year) with clear and structured commentary.
• Assist in identifying key performance drivers, trends, and anomalies.
• Support coordination of month-end close activities with country finance teams.

Forecasting & Pipeline Tracking

• Support monthly forecast cycles and annual budgeting processes.
• Maintain and update pipeline tracking and revenue forecasts in collaboration with finance partners and business teams.
• Assist in validating forecast assumptions and ensuring consistency across markets.
• Support consolidation of market-level forecasts into regional views.

Data, Reporting & Process Support

• Maintain and update financial models, templates, and reporting files.
• Support development of dashboard reporting and data visualisation outputs.
• Perform data validation, reconciliation,
  and integrity checks.
• Assist in improving reporting efficiency through automation (Excel, Power Query, etc.).

Business & Project Support

• Work with finance partners and project teams to collect financial inputs and track performance.
• Support tracking of project revenue, WIP, and margin trends.
• Assist in maintaining governance documentation and audit readiness.

We are seeking a Cost Manager to lead procurement and cost management activities across global office fit‑out projects within financial institution portfolios. This role involves managing end‑to‑end procurement processes, overseeing commercial compliance, supporting cost planning, and ensuring strong governance throughout the pre‑contract period.

The ideal candidate will have strong attention to detail, excellent stakeholder‑management skills, and experience working in corporate, office fit‑out, or financial‑institution environments.

Procurement Management

• Run full procurement cycles: pre‑qualification, enquiries, bid analysis, contractor selection, and contract preparation.
• Prepare tender documentation, tender reports, LOAs, and contract packages in line with client process.
• Ensure procurement follows compliance, governance, and anti‑bribery standards.

Documentation, Tracking & Compliance

• Maintain procurement assurance trackers and verify compliance with financial‑institution requirements.
• Track contracts, framework agreements, purchase orders, and invoicing details.
• Maintain a savings tracker showing cost efficiencies achieved.

Cost Management & Contract Administration

• Support cost planning, estimating, comparative studies, and life‑cycle costing.
• Assist with cost control, cashflow projections, and pre‑contract cost reporting.
• Review variations, claims, and contractual matters according to process.

Reporting & Meetings

• Prepare monthly procurement/cost reports and present progress updates.
• Attend meetings and communicate procurement and commercial risks clearly.

Process Improvement

• Identify ways to improve procurement tools, workflows, and reporting.
• Suggest improvements to line managers and support efficiency initiatives.

Collaboration & Stakeholder Engagement

• Work closely with project managers, designers, consultants, and internal teams.
• Maintain professional communication with clients and external partners.
• Provide guidance to Graduate Cost Managers.

The focus of the District Sales Executive (DSE) is on achieving results that are aligned with the overall organization and it's strategic goals. Initiative, coupled with a sense of competitive drive, and the ability to stay focused on results despite changing conditions, are the keys to achieving the performance objectives of the District Sales Executive role at Expeditors.

The DSE orchestrates involvement of multiple people in our Sales process, so that new customer revenue is consistently secured for our district office and Expeditors network. The job environment is flexible, constantly changing, and provides growth opportunity, recognition and reward for the achievement of business results. This position reports to the District Sales Manager.

Key Deliverables

These are the minimum results expected from a successful District Sales Executive:

• Manage an assigned territory and demonstrate extensive knowledge of potential customers and competitors in this area
• Timely data entry in our Customer Relationship Management tool
• Orchestrate customer / branch relationships and collaborate with regional Product, Service, Geo, and Knowledge Management resources
• Participate in the creation of value-added solutions for customer's logistics needs, including supporting diagrams and cost-benefit calculations
• Support the transition of new accounts through customer introductions, information transfer, and securing any necessary customer paperwork. When needed, support AR (accounts receivable) collection.
• Attend training & development sessions to continue developing selling skills and updating Expeditors Product and Service knowledge
• Involvement in local trade groups, as directed by the District Sales Manager
• Take on additional assignments as required, supporting company needs

We’re looking for a motivated, detail-oriented Risk & Compliance Analyst to join our global Risk & Compliance team. Based in PJ, Malaysia, you’ll play a key role in supporting our operations worldwide by helping to identify, assess, and manage risks, ensure compliance with laws, regulations, and internal policies, and contribute to enterprise-wide risk management initiatives.

Enterprise Risk & Compliance

• Support the maintenance and ongoing enhancement of the company’s enterprise risk and compliance frameworks
• Facilitate and coordinate risk assessments across all business functions, working closely with stakeholders to identify, assess, document and monitor key risks. This includes supporting business owners in understanding risk exposures, ensuring consistent application of the enterprise risk framework, and contributing to the ongoing maintenance and enhancement of organisational risk registers.
• Guide and support risk owners in the development and implementation of policies, procedures and internal controls to effectively mitigate identified risks.
• Support internal and external audit and assurance activities
• Coordinate with local and global teams to ensure compliance with applicable regulations across all operating jurisdictions.
• Prepare clear and insightful risk and compliance reports for management and key stakeholders.
• Monitor and communicate regulatory and legal developments impacting the global data centre industry.
• Contribute to training and awareness initiatives to promote a strong, risk-aware culture across the organisation.

Third-Party Risk Management (TPRM)

• Support the development and rollout of a robust Third-Party Risk Management (TPRM) framework, aligned with global best practices.
• Conduct risk assessments for suppliers, contractors, and service providers, including operational, financial, cybersecurity, and compliance risks.
• Assist in building and maintaining a comprehensive third-party risk register, capturing risk ratings, contractual obligations, and compliance requirements.
• Work closely with procurement, legal, and operational teams to ensure risk-based due diligence is completed before onboarding new suppliers and during periodic reviews.
• Help establish monitoring and reporting processes to track third-party performance and compliance with contractual and regulatory requirements.
• Support the drafting of policies and procedures to mitigate third-party risks, including areas such as data protection, modern slavery, business continuity, and ethical sourcing.
• Participate in third-party audits, inspections, and remediation activities.
• Provide training and guidance to internal teams on third-party risk awareness, assessment processes, and escalation protocols.
• Contribute to building a risk-aware ecosystem across suppliers and partners, ensuring critical third-party risks are identified and managed before impacting operations.

About you:

• Excellent analytical, organisational, and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to engage effectively with diverse global teams.
• High level of integrity and ability to handle confidential information with discretion.
• Proactive, adaptable, and comfortable navigating evolving regulatory environments.
• Strong cross-cultural awareness and experience working with international stakeholders.

Will be the nerve center of our customer support operations. You'll monitor real-time performance across phone, chat, and email channels, proactively identifying and resolving service level deviations before they impact customers. You'll lead a team of real-time analysts, coaching them to excellence while serving as the primary escalation point for operational challenges. Your decisions will balance customer experience, employee wellbeing, and business efficiency. You'll create and maintain playbooks for intraday management, execute tactical interventions including schedule adjustments and overtime management, and collaborate with Planning, Scheduling, and Operations teams to optimize resource allocation. You'll analyze performance metrics, identify patterns, and drive continuous improvement across all aspects of workforce management.

• Identify all types of feeds within 2 weeks and ensure no errors during loading onto the lorry.
• Arrange feeds according to the layout and verify with the supervisor.
• Follow FIFO (First In, First Out) method during loading.
• Work efficiently in line with SOPs to prevent errors, torn bags, or damage to finished products.
• Promote and maintain the 5S system in the workplace.
• Perform other lawful tasks as assigned by management.

• Lead Generation: Design and implement the lead generation system across the region, ensuring AMs can prioritize vendors with the highest growth potential, streamlining the sales process for optimal efficiency

• Targeted Vendor Strategy: Develop a detailed, granular approach to vendor prioritization and ROI, allowing AMs to focus efforts precisely at the vendor/areas level to maximize strategic impact

• Cross-functional Collaboration: Partner with the Regional Commercial, Product, and Analytics teams to align lead generation initiatives with broader strategic objectives, ensuring the lead system reflects complex market dynamics. Collaborate across departments to ensure projects are well-scoped, delivered on time, and embedded into business routines

• Market-specific Customization: Collaborate closely with individual country teams, adapting the model to accommodate unique market strategies, and continuously incorporate feedback to refine and optimize the approach

• Subscription Growth: Lead the growth of customer subscription benefits by maximizing commercial levers with vendors, and close collaboration with the marketing team

• Communication and change management: Build and deliver clear, data-guided presentations that drive alignment and decision-making at all levels of the organization. Translate complex analysis into compelling narratives for both operational teams and senior leadership

PRISM+ is Singapore’s leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia and the Philippines. The brand’s mission is to make premium technologies accessible to the masses—disrupting established industries with innovation and value that goes beyond the product. PRISM+ was founded in 2017 as a direct-to-consumer (D2C) display technology specialist, where it quickly grew to become the number one monitor and smart TV brand in Singapore. Best known and loved for its affordable premium offerings and award-winning customer experience, the brand has expanded its offerings to include a wide range of affordable premium home electronics and appliances.

Join us at PRISM+ and become part of a journey where innovation meets impact, and every day offers a chance to shape the future of consumer technology. Discover a career where your ideas matter, your growth is nurtured, and together, we create a brighter tomorrow.

Responsibilities

• Provide timely and accurate responses to customer inquiries across multiple channels, including phone, email, and chat.
• Resolve customer issues efficiently and professionally, ensuring a high level of customer satisfaction.
• Manage customer expectations through clear, empathetic, and effective communication.
• Develop and maintain a strong understanding of our services and offerings to support customers confidently and accurately.
• Collaborate with internal teams to relay customer feedback, address recurring issues, and improve processes and service quality.
• Document customer interactions thoroughly and maintain accurate records within internal systems.
• Assist in identifying trends and patterns in customer inquiries to support improvements in service delivery and customer experience.
• Uphold the company’s commitment to transparency and knowledge sharing in all customer interactions.
  Perform any other duties as assigned by the Company.

• 1–3 years of experience in customer service, customer support, or a similar client-facing role.

• Excellent verbal and written communication skills.
• Strong problem-solving and conflict resolution skills.
• Strong interpersonal skills with a customer-centric mindset and a high level of empathy.
• Proficiency in Microsoft Office applications and familiarity with CRM or customer support systems is an added advantage.
• Positive attitude, adaptability, and willingness to learn new processes and systems.

Rentokil Initial:

We are looking for a motivated, dynamic Service Planner, also known as Admin & Customer Service (6 months Contract) to join our team.. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule.

To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from Service and Operation Team.

In this role you will be responsible for:

• Plan customers’ service appointment and coordinate with service team to create optimal schedule
• Ensure all data is input onto the in-house system accurately and efficiently
• Follow up with service team to ensure no service backlogs
• Analyse service team capacity data for service schedule improvement
• Attend monthly stock take and prepare stock closing reports
• Compile service reports and invoice to customer upon request
• Prepare monthly reports

The ideal candidate will possess:

• Minimum Diploma/Degree holder in any field
• Minimum 2 years experience in capacity analyses and service schedule
• Good communication skills and has the ability to communicate fluently on the phone
• Good planning and organisational skills with attention to details
• Ability to priorities tasks with effective time management
• Able to handle timelines without affecting quality of work
• Customer-oriented
• Result-driven
• Employment of foreigners are subject to the local authorities approval and subject to their own visa application

Highly Desirable:

• Excellent attention to detail and negotiation skills
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

PRISM+ is Singapore’s leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia and the Philippines. The brand’s mission is to make premium technologies accessible to the masses—disrupting established industries with innovation and value that goes beyond the product. PRISM+ was founded in 2017 as a direct-to-consumer (D2C) display technology specialist, where it quickly grew to become the number one monitor and smart TV brand in Singapore. Best known and loved for its affordable premium offerings and award-winning customer experience, the brand has expanded its offerings to include a wide range of affordable premium home electronics and appliances.

Join us at PRISM+ and become part of a journey where innovation meets impact, and every day offers a chance to shape the future of consumer technology. Discover a career where your ideas matter, your growth is nurtured, and together, we create a brighter tomorrow.

Responsibilities

• Extract, clean and present data in an understandable manner to respective department leads
• Analyze operational data to identify trends, patterns, and areas for improvement
• Provide actionable insights to the respective stakeholders
• Develop and maintain dashboards for real-time monitoring of key performance metrics
• Ensure data accuracy and integrity in all reporting systems
• Prepare regular performance reports to track progress against goals
• Collaborate with team members to interpret data and implement improvements
• Any other adhoc tasks as assigned by the Company

• Diploma or Bachelor's Degree in Data Analytics/Science or a related field
• Proficiency in data analysis tools such as Python, SQL, and Google Sheets
• Strong knowledge of data visualization tools and ability to present data insights effectively.
• Excellent problem-solving skills and ability to work with large and complex datasets.
• Strong communication skills, with the ability to present technical findings to non-technical stakeholders.
  

We are looking for a motivated, dynamic Service Planner, also known as Admin Assistant & Customer Service to join our team.. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule.

To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from Service and Operation Team.

In this role you will be responsible for:

• Plan customers’ service appointment and coordinate with service team to create optimal schedule
• Ensure all data is input onto the in-house system accurately and efficiently
• Follow up with service team to ensure no service backlogs
• Analyse service team capacity data for service schedule improvement
• Attend monthly stock take and prepare stock closing reports
• Compile service reports and invoice to customer upon request
• Prepare monthly reports

The ideal candidate will possess:

• Minimum Diploma/Degree holder in any field
• Minimum 2 years experience in capacity analyses and service schedule
• Good communication skills and has the ability to communicate fluently on the phone
• Good planning and organisational skills with attention to details
• Ability to priorities tasks with effective time management
• Able to handle timelines without affecting quality of work
• Customer-oriented
• Result-driven
• Employment of foreigners are subject to the local authorities approval and subject to their own visa application

Highly Desirable:

• Excellent attention to detail and negotiation skills
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

As an Applications Intern, you will gain hands-on experience in supporting and improving business applications used across the organisation. You will work with systems such as Power BI, Business Central, LS Retail, E-Commerce, and other key business platforms, while learning how enterprise applications are managed in a real business environment.

Working closely with the Applications and Operations team, you will support daily operations, assist in projects and testing activities, and contribute to documentation and process improvements.

Your responsibilities will include:

Assisting with Level 2 support activities through the service desk

Supporting the team in maintaining and enhancing business applications and reporting solutions

Helping with daily backend maintenance and job monitoring tasks

Supporting User Acceptance Testing (UAT) and test preparation activities

Supporting application setup and handover activities for end-users

Preparing and updating technical documentation, process guides, and training materials

The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses. Our mission is to inspire meaningful connections by building a second home where members become friends and ideas become a reality.

We’re looking for people who want to make a meaningful impact on people’s workplace experience and someone who thrives in a collaborative setting. Take the next step in your career, join The Flexi Group’s dynamic team and become a part of the community.

About The Role

We are looking for an entrepreneurial, ambitious, personable and business-savvy Community Manager whose values align with our TEAM; standing for Together, Extra-mile, Accountable and Mindful. The Community Manager works closely with the Area Manager, Assistant Country Manager and Country Manager (depending on the structure of your location and country) to ensure the smooth running of the day-to-day business and facilities. The core focus is to deliver and develop an unrivalled member experience by driving the team to put on engaging community events, resulting in partnerships and lasting relationships with members. As leaders, they need to pass on their knowledge through training their team. They are inspirational and accountable for the performance of the business, their team and themselves.

ADMINISTRATION AND FINANCE

• Responsible for all finance such as petty cash, invoicing, receipt of payments and management reports.

• Ensure the community team is trained on all required administrative and finance tasks.
• Ensure your team meets the financial deadlines, reports accurately, and has the knowledge to deliver what is expected.
• Responsible for ensuring inventory is complete and ordering is within the set budget.
• Obtain and analyse P&L reports and conduct variance analysis when required.
• Responsible for ensuring billing is complete, and that aged receivables are followed up with minimalising late payments and ensuring month-end finance reporting can be completed on time.

MEMBER EXPERIENCE AND OPERATIONS

• Develop relationships with members and proactively understand their needs in order to bring ideas and recommendations to the table and create an action plan to exceed the expectations of every member, improving the overall member experience.
• Ensure the community team has the tools and knowledge to adequately solve member-related issues to help foster a collaborative community, train your team and step in when needed.
• Drive weekly community initiatives to develop connections between members, such as member introductions, events and social media engagement.
• Responsible for the overall cleanliness and upkeep of the space is up to standard, including essential maintenance, dusting, utensil washing, spot cleaning, cleaning the bathroom, cleaning up spills, keeping the pantry stocked and tidy, etc. working with and coordinating the team to deliver exceptional standards.
• Responsible for reporting and following up with the New Projects team regarding maintenance and improvements and ensuring that costs align with the set budget.
• Conduct quality control checks and address and solve issues immediately.
• Ensure you and the team deliver a personalised, high-quality member experience.
• Oversee all daily operations of your location (front desk services, event planning, social media marketing of the space, etc.).

SALES

• Work with the Country Manager and Sales Lead to ensure that your space maintains a 100% occupancy rate at all times.
• Notify, manage and work alongside internal teams to ensure a high retention rate of current members.
• Develop strategies to drive sales to increase revenue and interest in your location.
• Ensure that all enquiries are followed up on and that negotiations and closure are taking place.
• Manage the team and take responsibility for actively seeking and following up on leads, various membership sales, packages, negotiations, flex membership sales, private events and closing deals to meet sales targets.
• Conduct high-quality, informative tours and ensure that juniors are trained and mentored, providing them with feedback and areas for improvement to ensure every potential member has an exemplary tour and experience..
• Responsible for maintaining the relationship with the landlord of your location, with the support of your seniors.

CONTENT AND EVENTS

• Ensure events are executed to a high level and are related to the community’s interests, giving support where needed. Report on member feedback to the Events Team.
• Ensure you and the team are actively driving collaborations and partnerships across a range of different industries and train the team on this process where needed.
• Ensure the Community team and Art Department produce event collateral in a timely manner and to a high standard.
• Ensure you and the team update social media pages (IG stories, Facebook posts, etc.), create engaging content and attend training needed to complete the task.
• Ensure the team regularly updates the event calendar and notice board.
• Attend and support external and internal events, be representative of all locations and be an ambassador of the events by encouraging others' attendance.

PEOPLE

• Set SMART personal and professional goals for the team and assist with training and coaching individuals to achieve them.
• Responsible for onboarding, training, developing and reviewing your team's performance.
• Sit in interviews with a senior manager for your team, asking questions and giving feedback to conclude an overall decision to build your team.
• Provide your team with essential training, coaching, and mentorship to attract, grow and retain a solid and successful team.
• Actively work and develop on your own growth to better yourself for you, your team and the business.
• Work closely and coordinate with the People Team to track each team member's training and progression.
• Manage, inspire, support and guide your team to achieve their goals, holding regular one-on-ones and team meetings for clear communication.

• Three to Five years experience in a customer-facing leadership position, ideally within sales and events.

• Personable with strong verbal and written communication.
• Exceptionally organised with the ability to multitask.
• Thrives under pressure and is solution-oriented.
• University Degree is an advantage.
• Proficient in basic computer skills.
• Good business acumen.
• Prior experience in coworking, real estate, or startup business would be an advantage. 
• Fluent in English.

• Responsible for following detailed instruction provided by the Manager/Operations Executives of their section.
• Review of job file prior to inspection ensuring that everything is in order.
• Ensure that the operations or inspections are performed in accordance with the approved procedure or standard/method.
• Prepare all necessary tools, instruments and documentation needed to perform inspection.
• Provide guidance to trainee or junior inspectors when on the job.
• Supervise inspection team when required.
• Check with Port Operations, agents and terminals for arrival and berthing status of vessels.
• Check draft field report and organise report before handing over to Operations Executive.
• Assist in daily operations when required.
• Update Operations Executive on daily basic for operation and highlight any problems encountered during inspection.
• Maintenance on equipment and other apparatus used.
• Bring to the attention to superior of any possible discrepancies during inspection and to take preventive measures.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

Objective: The role of the position is plan, coordinate and control all production activities in order to meet budget and production targets (e.g. maximize quality and capacity utilization, reduce cost and lead time) and establish Lean philosophy and methodology as well as to meet budget and Lean targets (e.g. eliminate waste, maximize delivery performance, reduce cost and inventories etc.). Furthermore, the Production manager initiates and implements action plans for continuous improvement of all plant processes including plant back-office processes.

Stakeholders/Interfaces: Internal: Plant management, heads of production of other plants (global), all central plant functions, sector and business area functions, Lean specialists, regional and sector Lean coaches

External: Customers, suppliers, auditors, unions, work councils

Key areas of responsibilities:

Production Management & Strategy [20%] - Manage and coordinate the production function of the plant - Contribute to strategic and operative planning of the plant (e.g. with respect to investments, capacity and headcount planning) - Ensure the achievement of production targets according to internal and external customer expectations - Initiate and control investments for production equipment (e.g. production machines, assembly equipment) - Initiate and implement continuous improvement activities by applying CBS methods and training measures

Production Planning, Control & Execution [15%] - Ensure planning of all production processes, equipment and employee resources taking into account customer demand and available capacity - Ensure the fulfillment on the daily and monthly production plan and corrective actions with relevant departments - Contribute to regular production planning and control processes (especially in close cooperation with supply chain function of plant) - Ensure operation of all production and rework processes and equipment according to standards and planning in close cooperation with maintenance - Ensure operation of in-process quality control and final inspection according to standards and planning, improve and follow up regularly on quality and losses with relevant departments - Ensure operation of internal material handling and transportation (internal logistic) for semi-finished goods (raw materials and finished goods are excluded) according to standards and planning - Ensure production data acquisition (e.g. order, machine, process or quality data) according to standards Internal

Lean (business systems) Coordination [20%] - Manage and coordinate all company adapted Lean activities for the plant - Translate plant Lean strategy into action plans and ensure implementation (shared with Plant Manager) - Contribute to strategic and operative planning of the plant (e.g. with respect to investments, capacity and headcount planning) - Ensure the achievement of Lean targets according to internal and external customer expectations, live and promote the Lean principles and methods - Interface to sector or BA functions in order to gather local Lean requirements and demands and other feedback

Lean Project Management and Leadership [15%] - Identify Lean opportunities and improvement potential, derive Lean roadmap together with plant management - Initiate Lean projects, Rapid Improvement Events (RIE) and Just Do It’s (JDI), structured problem solving, Gemba leadership and other Lean methods to leverage identified potentials - Support and ensure the implementation of lean projects and activities according to plant reflecting current business situation

Training and Coaching [10%] - Operate shop floor training management (i.e. education and training of variable staff for production, logistics and maintenance processes) - Ensure the availability of qualified employees for the production and Lean function in cooperation with plant HR - Execute workshops and coaching of plant employees and management in order to introduce and develop Lean philosophy, principles and methods throughout the plant’s/operations unit’s processes (e.g. lean thinking, continuous improvement culture, lean leadership, etc.)

Monitoring and Reporting [10%] - Support production performance (KPI) monitoring and reporting (e.g. regarding cost, lead time, quality, scrap, waste, energy, OEE, etc.) in cooperation with manufacturing engineering and plant controlling - Ensure Lean KPI monitoring and reporting (e.g. Lean projects, workshops, improvement measures and success, etc.) in cooperation with plant management and controlling - Maintain Lean project database (project approvals, project charter, achieved results and overall accuracy of information) - Initiate and control measures to improve production process performance

Standardization [10%] - Ensure local implementation of central production standards and group Lean standards - Provide feedback and input for further development of standards regarding production processes (e.g. production flow plan, production control plan, work instructions, standardized work chart etc)

PRIMARY RESPONSIBILITES

• Drives financial performance, profitability, and strategic decision-making by analyzing data, managing budgets, and forecasting. Act as a strategic partner, optimizing costs and working with cross-functional teams to align operational activities with company goals. Key responsibilities include variance analysis, financial reporting, managing the commercial and financial aspects multiple business unit and internal control and risk management.

SPECIFIC RESPONSIBILITES

• Financial Planning & Analysis (FP&A): Develop, manage, and monitor annual budgets, forecasts, and long-term financial plans.
• Performance Tracking: Analyze monthly, quarterly, and annual financial results, investigating variances between actuals, prior year and forecasts.
• Business Partnership: Report analyses of business processes and findings on major financial issues that may impact the organisation's performance to senior management and provide actionable financial insights to senior leadership and operational teams to drive profitability and decision-making.
• Cost & Operational Optimization: Evaluate and improve cost structures, margins, and operational efficiencies.
• Reporting & Compliance: Oversee business reporting, ensure business compliance with legal requirements, and maintain internal control systems related to business.
• Strategic Analysis: Conduct commercial and market analysis to identify growth opportunities, new product development, or marketing initiatives.
• Internal Control: Implement and maintain good internal controls, and acting as INTERNAL CONTROL CHMAPION of the country

This role interfaces with cross functional teams on all phases of product life cycle. This role is responsible for driving yield enhancement, reducing test costs and ensuring the overall quality and manufacturability of the devices.  

Key Responsibilities

• Review and provide disposition on low-yield production lots, and drive root-cause analysis and corrective actions.
• Work closely with test engineering, assembly, quality, internal factory and OSAT to resolve issues efficiently and ensure smooth production flow
• Execute day to day sustaining activities (Overall lot rejection rate improvement, EQA hold rate reduction, SYL/ SBL sustaining, etc.) to ensure delivery fulfillment.
• Qualification and validation of new products, tester platform migration and various engineering activities. 
• Gross Margin Improvement Initiatives (Yield improvement, etc.).
• System integration.

WHAT YOU’LL DO​​
As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you’ll contribute to both your own success and the success of the company. ​

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You will:​

• Share your fashion and product knowledge to help customers make informed choices.​

• Collaborate with your team to deliver exceptional service at every step of the customer journey.​

• Ensure the sales floor and back of house are well-stocked, organized, and inviting.​

• Support with opening and closing of the store.​

• Represent yourself and the brand positively during all customer interactions.​

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WHO YOU’LL WORK WITH​​

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, and Department Managers to Store Managers, and Visual Merchandisers—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.​

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WHO YOU ARE​​

We are looking for people with…​​

• Experience in customer service within fashion, retail, or similar fields.​

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And people who are…​​

• Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.​

• Thriving in collaborative and dynamic environments.​

• Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.​

• Flexible and action oriented.​

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WHO WE ARE​​

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​​

​We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​​

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WHY YOU’LL LOVE WORKING HERE ​​
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​​

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JOIN US​​

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.​​

Take the next step in your career together with us. The journey starts here.​​

* Store roles assessment:​

To manage the high volume of applications for the Sales Advisor role, we use an online assessment method for skills-based recruitment within some of our stores. You will need to complete it as part of the application and screening process. Your responses will be scored by an assessment tool that applies predefined criteria set by H&M Group.​

After completing the assessment, you’ll have the opportunity to share feedback and ask questions. If you experience any difficulties or prefer an alternative assessment method, please contact recruitment_support@hm.com. Choosing an alternative will not impact on your application.​

For more information on how we process your personal data, please see our Privacy Notice.​

** We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.​

Key Responsibilities

• To monitor day to day operations at the aircraft and warehouse; prepare & update the daily operation report at the end of duty roster.
• To collectively Work with CTO to ensure the priority cargo are as followed for both export and import.
• Responsible for preparing the relevant documents i.e. AWB, Lot Label, Control Form etc for cargo acceptance process.
• Research customs requirements, and attach the necessary documentations during the declaration process
• Develop understanding on import/export laws while ensuring compliance with safety and regulatory requirements
• Liaise with officials in various agencies to ensure goods are cleared through customs / quarantine
• Help to coordinate for transportation, warehousing, storage etc. where necessary.

Requirements

• Diploma or Bachelor’s degree in Logistics, Supply Chain, Aviation Management, or a related field.
• 1–3 years of experience in air cargo operations or airline capacity management preferred.
• Strong interpersonal skills - ability to speak Bahasa Malaysia and English fluently
• Able to operate computer programmes such as microsoft office
• Working experience with standard data-entry softwares
• Meticulous with work - double checking for accuracy of data entry.
• Has experience engaging with Government Agencies
• Experience or knowledgeable in logistics