About the Role
We are looking for an Intern to play an active role in supporting our HR team. This position offers a valuable opportunity to contribute directly to ongoing projects and operational tasks, making a genuine impact on our goals. This role is perfect for a self-starter eager to apply academic knowledge in a professional setting.

Key Responsibilities:

International Assignment Management:

• Contract Preparation: Draft, review, and finalize expat employment contracts.
• Checklist Development & Management: Create, maintain, and manage comprehensive inbound and outbound checklists for international assignees, covering pre-assignment, during assignment, and repatriation phases (e.g., visa/immigration, relocation, housing, benefits, tax, payroll, cultural training).
• Document Compilation: Compile, organize, and submit all necessary documentation for visa applications, work permits, and other expat-related requirements, ensuring accuracy and timely submission.

• Ad-Hoc: i.e. Reporting: Prepare and present various reports related to international assignments, operational metrics, and project progress to management.

Operational Improvement & Documentation:

• Process Improvement: Identify, analyze, and propose improvements to existing operational processes within international assignments and other relevant HR/operations functions.
• Work Instruction Updates: Collaborate with stakeholders to update and create clear, concise work instructions and standard operating procedures (SOPs) for international assignment processes, ensuring they reflect current best practices and company policies.

We are currently seeking a Building & Engineering Head of Department and Chief Engineer to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

As a Building & Engineering Head of Department and Chief Engineer you play a vital role in ensuring our properties deliver an experience beyond expectation, creating memorable moments for our guests.

• Ensures the smooth running of the property maintenance department, where all areas are maintained to the highest levels.
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.
• Develops and implements plans where property maintenance initiatives & hotel targets are achieved.
• Leads and manages the maintenance team, fostering a culture of growth, development and performance within the department.
• Prepares and is responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
• Builds and maintains effective working relationships with all key stakeholders.
• Establishes and delivers an effective planned preventative maintenance programme to address maintenance and environmental and conservation matters.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

We are seeking a full-time Customer Service Executive based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW experience to our customers, cementing PRISM+ as the BEST Customer-oriented company.

This passionate experienced individual will help us drive up customer satisfaction by going far beyond, delivering the best possible value and service to our customers. The Customer Service Officer will report directly to the Head of Customer Experience and Customer Service Team Lead.

Responsibilities

• Provide timely, accurate, and quality responses to customers via various contact points: email, live chats, phone lines, and social media channels.
• Assist customers in troubleshooting or identifying technical issues.
• Work with various departments or stakeholders to ensure the products are delivered and installed within the stipulated time frame.
• Identifying common problems and escalating them to management, along with possible suggestions for improvement, whenever possible.
• Provide immediate attention to serious cases and escalate for swift resolutions.
• Obtaining and sharing customer feedback with colleagues and other departments to improve product and service.
• Maintaining a polite, helpful, and professional manner.
• Be passionate about the products you deal in and be at the forefront of all the latest technology/specifications.
• Coach new customer service officer to uphold the same high level of excellence of customer experience provided by PRISM+.
• Uphold client confidentiality policy.

• Diploma/Degree holder or equivalent.
• At least 1 – 3 years of relevant work experience in customer service experience, preferably in E-Commerce would be an advantage.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multitask, organize, and prioritize work.
• Prior experience using Zendesk, or any other Customer Service Management system would be an advantage.
• Experience in Air-conditioning / Consumer Electronics / Home appliances would be an advantage.
• Strong technical skills and ability to adapt to new technologies quickly.
• Candidates must be willing to work on weekends and public holidays (5 days work and 2 off days on a rotational basis).
• Candidates must be comfortable commuting to the office at Bukit Jalil, Kuala Lumpur.
• This position will be fully work from office.

Hire Digital is seeking an experienced Events & Field Marketing Manager4to lead the strategy, planning, and execution of high-impact B2B events across Singapore and Southeast Asia. This role sits within the regional marketing function and partners closely with Sales, Partnerships, Product, and Growth teams to drive pipeline, customer engagement, and brand presence.

RESPONSIBILITIES

Event Strategy & Execution

• Lead end-to-end planning and execution of B2B events, including industry conferences, executive roundtables, customer meetups, and proprietary forums
• Manage all event logistics and operations, including venue sourcing, vendor and agency management, contract negotiations, budgets, run sheets, and on-site coordination
• Deliver consistent, high-quality brand experiences across all event touchpoints, including content, speakers, production, and visual identity

Field and Revenue Alignment

• Partner closely with Sales, Partnerships, Product, and Customer teams to align events with pipeline, revenue, and account-based marketing objectives
• Collaborate with Demand and Growth Marketing teams to drive registrations, qualified leads, and measurable ROI from event programs
• Support field marketing initiatives tied to regional sales priorities and strategic accounts

Project Management and Optimisation

• Manage multiple concurrent events and timelines, ensuring flawless delivery under tight deadlines
• Track and report on event performance, including attendance, lead quality, pipeline impact, and ROI
• Capture post-event insights and feedback, translating learnings into clear recommendations to continuously improve future programs

REQUIREMENTS

• Proven experience in events or field marketing, ideally within tech, fintech, or high-growth startup environments
• Strong track record delivering B2B events, such as executive breakfasts, customer roundtables, launch events, and industry forums
• Excellent project management skills with the ability to manage multiple priorities simultaneously
• Strong stakeholder management and communication skills, with experience collaborating cross-functionally
• High attention to detail and a hands-on, execution-focused mindset
• Comfortable working with data, metrics, and reporting to evaluate event performance and ROI
• Self-motivated, proactive, and able to operate with autonomy in a fast-paced, dynamic environment

• Support the development of a full-stack web application for capturing and viewing production lot test results.
• Build and enhance web pages/forms for entry, search, filtering, and basic visualization/reporting.
• Implement Python-based logic for data handling (validation, transformation, storage, retrieval).
• Design and maintain database structures (tables, relationships, indexes) to support lot/result traceability.

• Develop, implement, and maintain comprehensive HSE programs and policies tailored to high voltage substation construction activities.
• Ensure project is in compliance with relevant local and national health, safety, and environmental regulations, as well as the company standards and policies.
• To provide the best practice HSE solution on day-to-day monitor and report to maintain high HSE standards in the field.
• Conduct regular risk assessments and job hazard analyses to identify potential hazards and implement appropriate control measures.
• Conduct regular site inspections and audits to monitor compliance with HSE standards. Identify areas for improvement and implement corrective actions.
• to monitor and review the implementation of HSE standard at the high voltage substation construction site.
• Ensuring project meeting that we chair starts with a Health & Safety moment which we initiate through our dedicated Health, Safety, Wellbeing App
• Ensuring all employees, contractors, subcontractors and vendors on site have a requisite level of compliant safety training resulting in them having knowledge of high degree of hazard awareness.
• Adopting a collaborative approach to health and safety across the entire project team promoting safety accountability at all levels, including from the client and owner.
• Setting a zero-tolerance health and safety culture.
• Adopting health and safety assurance process emphasizes leading indicators, which are effective in the developing mitigations to risks on the project site
• Proactively undertaking site supervision of works activities to address safety concerns or identified risk activities.

You will...
• Ensures the data integrity during data processing.
• Verify the accuracy and validity of data processed.
• Resolve and check any quality issues raised by supervisors/clients.
• Maintain positive working relationships and open communication with local, regional and global colleagues.
• Continually innovate, develop and suggest enhancements to gain better work efficiency
• Ensure that the company’s regional and global standards are always adhered to all the times.

You have...
● Diploma or Degree in any other related fields.
● Proficiency in MS Word, MS Excel, and MS PowerPoint Ability to work independently with the ability to prioritize and multi-task; able to think rationally under pressure.
● Fresh graduates are encouraged to apply.

WHAT YOU’LL DO:

• Own end-to-end product strategy for insurance offerings across personal lines (Travel, PA, Extended Warranty etc.) and commercial (All Risk, Cyber, setting vision, priorities, and long-term roadmap to ensure relevance, scalability, and business impact.
• Drive strategic product innovation in partnership with Partnership Managers and key stakeholders, shaping digital and embedded insurance solutions that meet partner needs while maintaining compliance and market competitiveness.
• Lead product profitability and pricing strategy, collaborating with insurers to optimize pricing frameworks, balance loss ratios, and manage underwriting appetite to achieve sustainable growth.
• Act as the senior liaison and decision-maker between insurers, internal teams, and partners, driving alignment on product design, terms, and continuous enhancements.
• Provide leadership across cross-functional teams, ensuring coordinated execution, operational efficiency, and alignment with organizational objectives.
• Influence and shape organizational product strategy, contributing to business planning, market positioning, and innovation initiatives.

WHAT WE EXPECT OF YOU:

• Well-versed in the insurance industry, with extensive exposure to both Commercial and Personal Lines.
• Proven track record in insurance product management or broking, with experience driving profitable, scalable products.
• Strong strategic, analytical, and commercial skills, able to turn insights into actionable product decisions.
• Excellent communication, negotiation, and stakeholder management skills, capable of aligning internal teams and external partners on product strategy.
• Results-driven mindset, with experience leading cross-functional teams to deliver complex projects on time and at scale.
• Bachelor’s degree in Business, Finance, Actuarial Science, or related field; advanced degree preferred.
• 10+ years of relevant experience in insurance, fintech, or related sectors, with exposure to digital and embedded insurance solutions.

ESSENTIAL DUTIES AND RESPONSIBILITIES:                   

• Lead all NPI builds and commit schedules to POM.
• Manage the smooth transition of eSSD/cSSD products from development to the production environment.
• Plan and oversee NPI cross-functional teams, managing resources, timelines, and tasks to meet critical product development milestones aligned with program goals.
• Develop ramp-up plans for new products and lead NPI Builds and post-mortem analyses.
• Supervise readiness activities, prioritize and communicate key deliverables, and resolve technical, resource, and cross-functional issues to support business objectives.
• Facilitate phase reviews against gating criteria (e.g., design to HVM) including target yields, test time/UPH, Cpk, DPPM, capacity, and materials readiness.
• Oversee the transition of NPI activities to the sustaining Core Team, with official hand-off upon LPR (Launch Production Readiness).
• Gather data from stakeholders and present program status updates and review summaries (e.g., E2E Product Dashboard) to departmental and corporate stakeholders to support strategic, data-driven decision-making.
• Strong knowledge of overall manufacturing processes.
• Proven experience in New Product Introduction (NPI).

The Intern will support Experian’s initiative to complete approximately 3,000+ contract stamping submissions via the LHDN STAMPS portal. This position provides hands-on experience in document processing, regulatory submissions, payment coordination, and operational workflow management.

The intern(s) will perform end-to-end stamping tasks, including downloading contract files, preparing documents, coordinating with the Payment Team, and performing submissions in the LHDN portal.

Key Responsibilities

End-to-End Contract Stamping Workflow

• Download and retrieve contract documents from Salesforce for stamping processing.
• Prepare, verify, and organise files prior to submission (document naming, completeness check).
• Perform stamping submissions in the LHDN STAMPS portal, including data entry and document uploads.
• Coordinate with the Payment Team on payment processing required for stamp duty submissions (e.g., verifying amounts, tracking payment status, ensuring submission/payment alignment).
• Track submission statuses, follow up on pending cases, and retrieve approved stamped documents.
• Maintain orderly filing of stamped and pending documents in designated drives/folders.

Administrative & Operational Support

• Update internal trackers, spreadsheets, and status logs to monitor progress of all submissions.
• Assist Operations/Regulatory teams with related administrative tasks as required.
• Ensure confidentiality, accuracy, and compliance with internal procedures.

- You actively approach customers who you see require additional help. You identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.

-  You keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience.

- You have good knowledge in IKEA product range, and you share this knowledge with customers and colleagues. 

- You actively offer all the services available in the IKEA store to help customers make informed choices, which results in a better shopping experience for them .

- You ensure you maximise sales whilst maintaining profitability by knowing and actively steering towards the topselling and prioritised products (e.g. overstock/övertag).

- You handle cashering 

- You order the right amount of stock needed from store and refill them when stock arrived. 

• Prepare, review and update environmental report and site assessments report for customers.
• Provide technical support for environmental field services and site assessments projects.
• Collecting all relevant data/information for reporting purposes.
• Assist in preparing all fields monitoring job but not limited to stack air monitoring, ambient monitoring, boundary noise, water sampling, and environmental site assessment report.
• Maintaining all files and client report.
• Liaising with clients whenever required and requested.
• Maintaining good communication with client, suppliers and sub-contractors to ensure projects running smoothly.
• Analyze scientific data and do quality-control checks.
• Attend site visit for the sampling, inspection or testing (if required).
• Assist Operation Manager to supervise and co-ordinate job scheduling, manpower control and allocation within the department.
• Assist superior to plan, organize and control the day to day operations of jobs within the department.
• Assist the Operation Manager in the development of existing and new business through regular client contacts.
• Assist Safety and Health Committee members in organizing and implementing safety and health programmed at workplace, safety promotion campaign and others.
• Shall demonstrate commitment to the continual improvement of Health & Safety and Environment (HSE) performance.
• Carry out any other instruction made by employer or any person in charge of the place of work on any matters pertaining to environmental regulations and compliance.

As a Senior Data Scientist, you will play a key role in developing end-to-end analytic solutions, shaping data and algorithms to deliver accurate and robust Predictive and Prescriptive Analytics. At NIQ, we’re looking for someone to join our Tech & Durable Global Data Science team, working at the intersection of business, data science and engineering to transform business problems into robust, production-ready Data Science solutions.

Your Mission:

• Build scalable, production-ready data science solutions that enable the use of or directly utilize NIQ's Tech & Durable Point-of-Sale data.
• Collaborate cross-functionally with product managers, engineers, designers and business stakeholders to translate complex problems into actionable insights.
• Contribute to the evolution of our data science ecosystem through innovation, mentorship, and thought leadership.

Responsibilities:

• Perform research to drive the development of product focused Data Science solutions for our T&D business.
• Build, fine-tune and deploy state-of-the-art neural networks for Extreme Multilabel Classification problems.
• Ensure documentation, reproducibility and quality of code.
• Collaborate with MLEs and SREs to deploy models in live production pipeline
• Foster Data Science related knowledge exchange within NIQ (e.g. Lunch & Learns, Communities of Practice).
• Mentor and guide junior team members and working students, serving as a methodological expert and role model.

As a Senior Data Scientist, you will play a key role in developing end-to-end analytic solutions, shaping data and algorithms to deliver accurate and robust Predictive and Prescriptive Analytics. At NIQ, we’re looking for someone to join our Tech & Durable Global Data Science team, working at the intersection of business, data science and engineering to transform business problems into robust, production-ready Data Science solutions.

Your Mission:

• Build scalable, production-ready data science solutions that enable the use of or directly utilize NIQ's Tech & Durable Point-of-Sale data.
• Collaborate cross-functionally with product managers, engineers, designers and business stakeholders to translate complex problems into actionable insights.
• Contribute to the evolution of our data science ecosystem through innovation, mentorship, and thought leadership.

Responsibilities:

• Perform research to drive the development of product focused Data Science solutions for our T&D business.
• Build, fine-tune and deploy state-of-the-art neural networks for Extreme Multilabel Classification problems.
• Ensure documentation, reproducibility and quality of code.
• Collaborate with MLEs and SREs to deploy models in live production pipeline
• Foster Data Science related knowledge exchange within NIQ (e.g. Lunch & Learns, Communities of Practice).
• Mentor and guide junior team members and working students, serving as a methodological expert and role model.

As a Senior Data Scientist, you will play a key role in developing end-to-end analytic solutions, shaping data and algorithms to deliver accurate and robust Predictive and Prescriptive Analytics. At NIQ, we’re looking for someone to join our Tech & Durable Global Data Science team, working at the intersection of business, data science and engineering to transform business problems into robust, production-ready Data Science solutions.

Your Mission:

• Build scalable, production-ready data science solutions that enable the use of or directly utilize NIQ's Tech & Durable Point-of-Sale data.
• Collaborate cross-functionally with product managers, engineers, designers and business stakeholders to translate complex problems into actionable insights.
• Contribute to the evolution of our data science ecosystem through innovation, mentorship, and thought leadership.

Responsibilities:

• Perform research to drive the development of product focused Data Science solutions for our T&D business.
• Build, fine-tune and deploy state-of-the-art neural networks for Extreme Multilabel Classification problems.
• Ensure documentation, reproducibility and quality of code.
• Collaborate with MLEs and SREs to deploy models in live production pipeline
• Foster Data Science related knowledge exchange within NIQ (e.g. Lunch & Learns, Communities of Practice).
• Mentor and guide junior team members and working students, serving as a methodological expert and role model.

As a Senior Data Scientist, you will play a key role in developing end-to-end analytic solutions, shaping data and algorithms to deliver accurate and robust Predictive and Prescriptive Analytics. At NIQ, we’re looking for someone to join our Tech & Durable Global Data Science team, working at the intersection of business, data science and engineering to transform business problems into robust, production-ready Data Science solutions.

Your Mission:

• Build scalable, production-ready data science solutions that enable the use of or directly utilize NIQ's Tech & Durable Point-of-Sale data.
• Collaborate cross-functionally with product managers, engineers, designers and business stakeholders to translate complex problems into actionable insights.
• Contribute to the evolution of our data science ecosystem through innovation, mentorship, and thought leadership.

Responsibilities:

• Perform research to drive the development of product focused Data Science solutions for our T&D business.
• Build, fine-tune and deploy state-of-the-art neural networks for Extreme Multilabel Classification problems.
• Ensure documentation, reproducibility and quality of code.
• Collaborate with MLEs and SREs to deploy models in live production pipeline
• Foster Data Science related knowledge exchange within NIQ (e.g. Lunch & Learns, Communities of Practice).
• Mentor and guide junior team members and working students, serving as a methodological expert and role model.

Why You Should Apply
- R&D based in Penang, building global solutions for enterprise customers.
- Hybrid work arrangement with flexible start and finish times.
- Opportunity to work with a modern tech stack and agile software team practices (Scrum).

Projects
- Infrastructure investment and re-modernising supply chain solutions.
- Exposure to cloud architecture, design patterns, and micro-services.
- Automated warehouse management, handheld scanning device integration, and route planning.

Responsibilities
- Design and implement responsive websites from front to back.
- Work closely with Team Leader, Tech Lead, and UX designers to drive the evolution and expansion of systems in terms of software design, coding, quality control, performance, and scalability.
- Provide support to business users for using the systems, including bug fixing and minor enhancements.
- Prepare documentation on technical design, release notes, and user guides in compliance with ISO standards.

Must Have
- Java 8 and above.

Nice to Have
- Database design and SQL (MySQL, MariaDB, MSSQL, etc.).
- Secure coding practices (OWASP, PCI, etc.).
- OOP concepts and experience with Spring Boot.

Location
- Penang > Second Bridge / Airport area.
- Working from office 4 days a week.

About the Company & Team
- Part of a listed global logistics and warehousing company with over 40,000 employees.
- The company aims to become the "Amazon fulfilment centre" for Southeast Asia.
- Operations span 59 countries, with headquarters in Kuala Lumpur and ongoing expansion into Europe.
- Team contributions include automated warehouse management systems, handheld scanning device integration, and route planning solutions.

Levels
- Mid level / Senior (3-5 years of experience).

As a Senior Data Scientist, you will play a key role in developing end-to-end analytic solutions, shaping data and algorithms to deliver accurate and robust Predictive and Prescriptive Analytics. At NIQ, we’re looking for someone to join our Tech & Durable Global Data Science team, working at the intersection of business, data science and engineering to transform business problems into robust, production-ready Data Science solutions.

Your Mission:

• Build scalable, production-ready data science solutions that enable the use of or directly utilize NIQ's Tech & Durable Point-of-Sale data.
• Collaborate cross-functionally with product managers, engineers, designers and business stakeholders to translate complex problems into actionable insights.
• Contribute to the evolution of our data science ecosystem through innovation, mentorship, and thought leadership.

Responsibilities:

• Perform research to drive the development of product focused Data Science solutions for our T&D business.
• Build, fine-tune and deploy state-of-the-art neural networks for Extreme Multilabel Classification problems.
• Ensure documentation, reproducibility and quality of code.
• Collaborate with MLEs and SREs to deploy models in live production pipeline
• Foster Data Science related knowledge exchange within NIQ (e.g. Lunch & Learns, Communities of Practice).
• Mentor and guide junior team members and working students, serving as a methodological expert and role model.

Senior / Lead DevOps Engineer

Why You Should Apply
- Varied and strategic role across CI/CD, Infrastructure-as-Code (IaC), and Cloud Automation, reporting directly to the Head of Engineering.
- Lead all DevOps initiatives and set the foundations for CI/CD, automation, and shift-left practices.
- Clear 6-12 month objective to standardise CI/CD and reduce manual release and build processes, with full leadership support and resources.
- Opportunity to join a stable global financial services company (non-bank) that has established a regulated product suite in Malaysia over the past 5 years.

What You Will Do
- Lead the design and implementation of CI/CD pipelines, reusable pipeline architecture, quality gates, branching governance, automation testing, and release discipline.
- Establish CI foundations across repositories, build validation, early defect detection, and Git workflow standards.
- Drive Continuous Delivery and Deployment Automation, improve rollback strategies, release traceability, and reduce manual intervention.
- Implement Infrastructure-as-Code practices and cloud automation initiatives.
- Enhance deployment strategies, including blue-green and canary deployments.

What You Will Need
- Minimum 6 years of hands-on DevOps experience with AWS or similar platforms (Azure, GCP).
- Relevant experience as a DevOps engineer, cloud engineer, platform engineer, build & release engineer, or SRE.
- Ability to work independently and hands-on, driving digital transformation without reliance on a large team or strict SOPs.
- Experience in fintech, tech companies, product companies, or digital transformation teams within enterprise/MNC environments.
- Strong CI/CD transformation experience (Git-based CI, Jenkins, etc.).
- Hands-on experience with containerization and Infrastructure-as-Code.

About the Company & Team
- Malaysian team and product suite are less than 5 years old, part of a globally established fintech and financial services company operating in 15 countries.
- Regulated under Bank Negara Malaysia, ensuring high regulation and financial security.
- All products are built in-house, enabling long-term initiatives with internal technical capability.
- Provides end-to-end solutions across front, middle, and back office functions, serving both retail and institutional customers under its own brand and a white-label B2B product.
- Hybrid work arrangement, based in central Kuala Lumpur.

How to Apply
- Click the “apply” button. You may submit your CV or LinkedIn profile—whatever you prefer.
- The recruiter is happy to share more information with you before you proceed.
- Every applicant or enquiry will receive a reply.

Note
- Employment passes, work visas, or relocation support are not available.
- Only candidates with work rights in Malaysia will be considered.

As a Senior Data Scientist, you will play a key role in developing end-to-end analytic solutions, shaping data and algorithms to deliver accurate and robust Predictive and Prescriptive Analytics. At NIQ, we’re looking for someone to join our Tech & Durable Global Data Science team, working at the intersection of business, data science and engineering to transform business problems into robust, production-ready Data Science solutions.

Your Mission:

• Build scalable, production-ready data science solutions that enable the use of or directly utilize NIQ's Tech & Durable Point-of-Sale data.
• Collaborate cross-functionally with product managers, engineers, designers and business stakeholders to translate complex problems into actionable insights.
• Contribute to the evolution of our data science ecosystem through innovation, mentorship, and thought leadership.

Responsibilities:

• Perform research to drive the development of product focused Data Science solutions for our T&D business.
• Build, fine-tune and deploy state-of-the-art neural networks for Extreme Multilabel Classification problems.
• Ensure documentation, reproducibility and quality of code.
• Collaborate with MLEs and SREs to deploy models in live production pipeline
• Foster Data Science related knowledge exchange within NIQ (e.g. Lunch & Learns, Communities of Practice).
• Mentor and guide junior team members and working students, serving as a methodological expert and role model.

As a Senior Data Scientist, you will play a key role in developing end-to-end analytic solutions, shaping data and algorithms to deliver accurate and robust Predictive and Prescriptive Analytics. At NIQ, we’re looking for someone to join our Tech & Durable Global Data Science team, working at the intersection of business, data science and engineering to transform business problems into robust, production-ready Data Science solutions.

Your Mission:

• Build scalable, production-ready data science solutions that enable the use of or directly utilize NIQ's Tech & Durable Point-of-Sale data.
• Collaborate cross-functionally with product managers, engineers, designers and business stakeholders to translate complex problems into actionable insights.
• Contribute to the evolution of our data science ecosystem through innovation, mentorship, and thought leadership.

Responsibilities:

• Perform research to drive the development of product focused Data Science solutions for our T&D business.
• Build, fine-tune and deploy state-of-the-art neural networks for Extreme Multilabel Classification problems.
• Ensure documentation, reproducibility and quality of code.
• Collaborate with MLEs and SREs to deploy models in live production pipeline
• Foster Data Science related knowledge exchange within NIQ (e.g. Lunch & Learns, Communities of Practice).
• Mentor and guide junior team members and working students, serving as a methodological expert and role model.

About the company:

At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

About the role:
We are seeking a proactive and detail-oriented Settlement Officer to join our team. This role will play a critical part in ensuring the efficient execution of daily settlement activities, accurate reconciliation of accounts, and maintenance of financial records using Xero. The ideal candidate will be responsible for supporting payment processing with third-party providers, responding to customer cases, and preparing transaction remittances.

Job Responsibilities:

• Support the processing of withdrawal payments with third-party Payment Service Providers (PSPs), following established procedures and security measures.

• Respond to customer cases promptly and professionally, escalating complex issues to supervisors as necessary.
• Foster positive relationships with external service providers, facilitating effective communication and problem-solving.
• Assist in preparing transaction remittances for the night shift, ensuring completeness and accuracy.
• Contribute to daily settlement procedures and data entry into the ledger system.
• Perform daily settlement tasks under the supervision of senior staff members.
• Conduct reconciliation of bank accounts to transaction accounts, reporting any discrepancies to supervisors for resolution.
• Assist in bookkeeping activities using Xero accounting software, maintaining organized and accurate financial records.

• Well organised with high accuracy levels, attention to detail
• Skillful with MS Office (especially Excel)
• High proficiency in both English and Mandarin
• Work well in a team and be able to work autonomously and take ownership of tasks
• Excellent communication skills and strong organizational and time management skills
• Familiar with MT4/MT5 Trading system is a plus
• Students are welcome to apply as well

We’re looking for an IT Lead to join our award winning team conveniently located in Mid Valley City, Kuala Lumpur. 

As an IT Lead at Double Eleven, you’ll own the delivery of secure, reliable, and efficient IT services, supporting our office teams and remote workers. You’ll manage end-user support, infrastructure, and security systems, work closely with engineering and leadership, and ensure IT policies and processes balance security with practical day-to-day use. You’ll lead incident response, manage vendors, and continuously improve systems to reduce risk, drive efficiency, and enable the whole studio to thrive.

Double Eleven is one of the largest independent video games developers and publishers in the UK. Headquartered in Middlesbrough, we employ over 400 people across our UK and Kuala Lumpur studios.

We are incredibly proud to partner with some of the world’s leading developers and publishers, including Rockstar Games, Obsidian Entertainment, Mojang, Bethesda Game Studios and Facepunch. 

As a global games company, we've collaborated to create new worlds in The Outer Worlds 2, helped deliver unforgettable experiences for players of Red Dead Redemption, enabled millions to battle in Rust Console Edition and created new adventures in Fallout 76. 

Double Eleven is more than a place to work, we are deeply values-driven in all that we do and we know that we are at our best when our people feel fulfilled. We offer flexible working hours to allow you to truly enjoy work/life balance and always strive to deliver a workplace experience like no other.  We regularly bring our people together to connect and have fun through our many different events, parties and hobby-based clubs.

What you’ll be doing

• Lead the secure, reliable and efficient delivery of IT services across Double Eleven, supporting a Middlesbrough HQ and Kuala Lumpur studio alongside our remote workers
• Oversee end-user IT support, including device management and onboarding/offboarding processes
• Maintain and support core infrastructure, productivity platforms, and systems used across business and engineering teams
• Ensure effective identity and access management, alongside robust security controls across company systems
• Own and manage endpoint security, contributing to incident response when required
• Support engineering workflows by maintaining access, tooling, and governance across source control and build systems
• Contribute to incident management, operational resilience, and disaster recovery planning
• Build and manage relationships with IT vendors and third-party service providers
• Work closely with Engineering and Studio Leadership to ensure IT services are stable, secure, and scalable
• Implement and maintain IT policies, governance, and operational processes that enable secure, effective day-to-day operations
• Continuously identify opportunities to improve systems, reduce risk, and enhance service delivery

What we’re looking for

• Proven experience managing IT operations within a modern, security-focused environment
• Experience leading and developing people, with the ability to support, guide, and grow a team
• Strong knowledge of identity and access management (IAM), including least privilege, MFA, and SSO (e.g. Google Workspace, Microsoft 365)
• Hands-on experience with endpoint security and EDR platforms 
• Familiarity with virtualisation technologies (e.g. XCP-ng or similar)
• Experience working with containerised environments such as Docker
• Understanding of Git-based source control systems and developer tooling
• Exposure to CI/CD pipelines and build environments
• A practical, security-first mindset, able to reduce risk without blocking delivery
• Strong sense of ownership, proactively identifying gaps, improve systems, and follow through to completion
• Clear and transparent communicator, particularly during incidents and periods of change
• Confident handling of IT incidents, with structured and calm approaches to investigation and resolution
• Collaborative approach, ability to work effectively with both engineering and non-technical teams
• Ability to design and implement pragmatic IT processes and governance that translate policy into day-to-day operations

 Qualifications

•  All relevant qualifications considered

What to expect

Some of our benefits include:

Working life at Double Eleven 

• Start your day any time between 9:00am and 11:00am
• 35 working hours per week with a 1 hour lunch break (with the opportunity to flex down to 30 minutes or up to 2 hours)
• 14 days annual leave + holidays gazetted by the Federal Government of Malaysia (where holidays fall on a weekend, you’ll receive either the Monday or Friday as extra holiday!) 
• 1 day leave for your birthday
• Up to 10 days discretionary annual leave during our end of year break
• 1 day leave if you’re moving house
• Potential for annual performance bonus
• Best-in-class tools and workflow so you can focus on creativity
• 3 additional days annual leave for 5 years service and a further 3 days annual leave for your 10 years service milestone
• State of the art office facilities in an central location with excellent transport routes
• Assorted fruit and bread options, juice, hot drinks and fruit
• Employee referral bonus (up to MYR5,000!)
• Free game codes, game swag and merchandise
• On site parking expensed 

Professional development and wellbeing

• Free gym membership at a local gym in Mid Valley 
• Company private healthcare cover in-patient and out-patient for you, your spouse and children
• Access to mental health and wellbeing support via Plumm (includes 4 free video therapy sessions per month for both the employee and up to 3 family members aged 18+), unlimited text therapy, courses, meditations
• A personalised development plan with dedicated support tailored to your growth and goals
• An accredited Academy providing professional qualifications
• In-studio wellbeing programmes and People team support

Team life 

• Subsidised off-site team activities 
• Many team events to celebrate team and game milestones
• Sponsored team activities
• Opportunity to contribute to our internal Employee Diversity and Equality Network

Ways to reach 

If you have a general query or if you need support with your application and/or an alternative way to apply, please do not hesitate to contact our Talent team at jobs@double11.com 

• Process end-to-end payroll transactions accurately and on time for all assigned entities.

• Collect, verify, calculate, and input payroll data to maintain accurate and up-to-date payroll records.

• Maintain and update payroll information including salary adjustments, allowances, deductions, bonuses, and statutory contributions.

• Compile payroll summaries covering earnings, taxes, deductions, leave, and other payroll components for reporting purposes.

• Calculate and ensure accurate statutory deductions and employer contributions in accordance with Malaysian regulations, including EPF, SOCSO, EIS, and PCB.

• Ensure payroll processes comply with company policies, internal controls, and local employment regulations.

• Respond to employee enquiries relating to payroll matters and resolve payroll discrepancies in a timely manner.

• Maintain payroll documentation and records to support audit and compliance requirements.

• Assist with employment changes such as salary adjustments and employment variation letters to ensure payroll system accuracy.

• Support payroll reconciliation, reporting, and month-end payroll closing activities.

• Prepare payroll reports and provide ad hoc financial or operational payroll reporting when required.

• Continuously review payroll procedures and identify opportunities to improve payroll efficiency and accuracy.
• Assist in handling ad-hoc HR-related matters and cases as assigned.

• Bachelor’s degree in Accounting, Finance, Human Resources, or a related discipline.

• 2–4 years of payroll administration experience, preferably in Malaysia payroll processing.

• Strong knowledge of Malaysian statutory requirements including EPF, SOCSO, EIS, PCB, and payroll compliance.

• Experience with payroll systems and HRIS platforms.

• Strong numerical accuracy and attention to detail.

• Ability to handle confidential employee payroll information with discretion.

• Good problem-solving skills and the ability to resolve payroll discrepancies.

• Strong organisational skills and ability to manage payroll deadlines.

• Good communication skills to support employee payroll enquiries.

Role Summary:

The role requires to support on Account Receivable Project, offer a mixture of streamlining existing tasks and assisting with stabilizing new tasks into the KL Global Finance Service Centre (GFS). As a result, there will be regular changes in the composition of your responsibilities.

• Performing testing require by project to ensure stability & ready to use.
• Uploading bank statement into accounting system(Oracle) on daily basis.
• Ensuring accuracy of bank transactions.
• Analyzing and rectify issues or enquiries, such as raising defect.
• Reconcile bank transactions(Reconcile all bank receipts/ payments in bank accounts including journal postings for bank related transactions in accordance with company policies)