Total 18 Senior Executive quality assurance specialist job vacancies in selangor

VentureGrab.Com is a professional franchise and business opportunity platform aimed at assisting Malaysian business owners in connecting with potential partners, investors, and franchisees. Through VentureGrab.Com, users can access a variety of listings across Malaysia to search for franchise and business opportunities, enabling them to find the most suitable businesses based on their budget and requirements. 

We're looking for someone with big dreams, who's eager to learn and succeed in a job that's both fun and challenging.

Responsibilities:

1. You will be responsible for helping the business owner to advertise their brand via our platform and channels. 

2. Identify and connect potential investors for business owners.

3. Conduct meetings with business owners to understand their business needs and offer our solutions to reach their target investors.

4. Develop and maintain relationships with business owners, providing ongoing support and assistance as needed.

5. Actively engage with customers through digital channels (e.g. website, chat, email) to trigger their interest in our solutions.

6. Maintain accurate records of all customer interactions and sales activities

7. Continuously develop and improve the company’s service pitch and better service deliverance.

Requirements:

1. Candidate must possess at least a Bachelor’s Degree in any business-related field.

2. Fresh graduates are welcome.

3. Excellent spoken and written English and/or Mandarin.  

4. Genuine interest in serving SME owners and assisting them in achieving their business goals.

5. Previous experience in sales or business development roles.

6. Excellent communication and interpersonal skills, with the ability to effectively engage with clients.

7. Proactive and solution-oriented approach to addressing challenges and meeting customer needs.

Why You Should Join Us?

1. We offer tremendous rewards! (included Basic, EPF & Socso, profit sharing, Star points reward &, etc)

2. You can enjoy various kinds of leave (Annual Leave, Study Leave, Medical Checkup Leave, Birthday Leave, Stress-Free Leave, Achievement Leave)

3. Age is not an issue. We pay based on your performance. 

4. Comfortable working environment with friendly and helpful colleagues.

5. The standard is 5 days per week.  Of course, if you wish to earn more, you should spend more time at work.  

6. Don’t worry about what to eat for lunch. Many choices are available in the mall downstairs!

7. Plenty of parking space in a contemporary office block. 

8. Free swimming, sauna, and gym facilities.

9. We provide opportunities for career advancement within the company.

10. We offer attractive remuneration to the qualified candidate.

11. WE CELEBRATE EVERYTHING.

Job Description

• We are looking for a talented Senior Social Media Specialist to administer our social media accounts. You will be responsible for creating original text and video content, managing posts and responding to followers. You will manage our company image in a cohesive way to achieve our marketing goals.
• As a Senior Social media specialist, we expect you to be up-to-date with the latest digital technologies and social media trends. You should have excellent communication skills and be able to express our company’s views creatively.
• Ultimately, you should be able to handle our social media presence ensuring high levels of web traffic and customer engagement.

Job Responsibilities 

• Perform research on current benchmark trends and audience preferences
• Design and implement social media strategy to align with business goals
• Set specific objectives and report on ROI
• Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news)
• Monitor SEO and web traffic metrics
• Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency
• Communicate with followers, respond to queries in a timely manner and monitor customer reviews
• Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout)
• Suggest and implement new features to develop brand awareness, like promotions and competitions
• Stay up-to-date with current technologies and trends in social media, design tools and applications
• Share knowledge within the team, and train junior executives.

Job Requirements

• Proven work experience as a Social media manager, at least 4 years experience.
• Hands on experience in content management
• Excellent copywriting skills
• Ability to deliver creative content (text, image and video)
• Solid knowledge of SEO, keyword research and Google Analytics
• Knowledge of online marketing channels
• Familiarity with web design
• Excellent communication skills
• Analytical and multitasking skills
• BSc degree in Marketing or relevant field

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Open culture

VentureGrab.Com 是一個專業的特許經營和商業機會平台，旨在協助馬來西亞企業主與潛在合作夥伴、投資者和特許經營商建立聯繫。透過 VentureGrab.Com，用戶可以存取馬來西亞各地的各種列表，以搜尋特許經營和商機，使他們能夠根據自己的預算和要求找到最合適的企業。

我們正在尋找有遠大夢想、渴望學習並在充滿樂趣和挑戰性的工作中取得成功的人。

職責：

1. 您將負責幫助企業主透過我們的平台和管道宣傳其品牌。

2. 為企業主識別並聯絡潛在投資者。

3. 與企業主舉行會議，了解他們的業務需求，並提供我們的解決方案來接觸他們的目標投資者。

4. 發展並維持與企業主的關係，並根據需要提供持續的支持和協助。

5. 透過數位管道（例如網站、聊天、電子郵件）積極與客戶互動，激發他們對我們解決方案的興趣。

6. 維護所有客戶互動和銷售活動的準確記錄

7. 不斷發展和改進公司的服務宣傳和更好的服務交付。

要求：

1. 候選人必須至少擁有任何商業相關領域的學士學位。

2.歡迎應屆畢業生。

3. 優秀的英語和/或普通話口語和書寫能力。

4. 真正有興趣為中小企業主服務並協助他們實現業務目標。

5. 具有銷售或業務開發職位的經驗。

6. 優秀的溝通和人際溝通能力，能有效與客戶互動。

7. 積極主動、以解決方案為導向的方法來應對挑戰並滿足客戶需求。

為什麼你應該加入我們？

1.我們提供豐厚的獎勵！ （包括基本、EPF 和 Socso、利潤分享、Star 積分獎勵等）

2.可享有多種休假（年假、進修假、體檢假、生日假、無憂假、成就假）

3.年齡不是問題。我們根據您的表現支付報酬。

4. 工作環境舒適，同事友善、樂於助人。

5.標準為每週5天。當然，如果你想賺更多的錢，你應該花更多的時間在工作上。

6.不用擔心午餐吃什麼。樓下的商場有很多選擇！

7. 現代辦公大樓內有充足的停車位。

8.免費游泳、三溫暖、健身設施。

9. 我們提供公司內部職涯發展的機會。

10.我們為合格的候選人提供有吸引力的薪酬。

11.我們慶祝一切。

Job Content 

• Responsible for matters related to customer orders
• Maintain good customer relationships
• ⁠Responsible for handling customer debt docking

Job Requirements

• Strong communication and coordination skills
• Have certain resistance to stress
• Have certain sales experience and skills
• Proficient in listening, speaking, reading and writing in Malay, English and Chinese

Perks & Benefits

• Flexible working hours ( to be discuss ) 
• Personal leave
• Open culture
• Personal development opportunities

職位描述

• 我們正在尋找一位有才華的高級社群媒體專家來管理我們的社群媒體帳號。您將負責創建原創文字和影片內容、管理貼文並回覆追蹤者。您將以一種有凝聚力的方式管理我們的公司形象，以實現我們的行銷目標。
• 作為高級社群媒體專家，我們希望您了解最新的數位科技和社群媒體趨勢。您應該具有出色的溝通能力，能夠創造性地表達我們公司的觀點。
• 最終，您應該能夠處理我們的社交媒體存在，確保高水準的網路流量和客戶參與度。

工作職責

• 對當前基準趨勢和受眾偏好進行研究
• 設計和實施社交媒體策略以符合業務目標
• 設定具體目標並報告投資報酬率
• 每天產生、編輯、發布和分享引人入勝的內容（例如原文、照片、影片和新聞）
• 監控 SEO 和網路流量指標
• 與行銷、銷售和客戶服務等其他團隊合作，確保品牌一致性
• 與追蹤者溝通，及時回覆查詢並監控客戶評論
• 監督社群媒體帳號的設計（例如 Facebook 時間軸封面、個人資料圖片和部落格佈局）
• 建議並實施新功能以提高品牌知名度，例如促銷和競賽
• 隨時了解社交媒體、設計工具和應用程式的最新技術和趨勢
• 在團隊內分享知識，並培訓初級管理人員。

工作要求

• 擁有豐富的社群媒體經理工作經驗，至少 4 年經驗。
• 內容管理實務經驗
• 優秀的文案寫作能力
• 能夠提供創意內容（文字、圖像和影片）
• 紮實的 SEO、關鍵字研究和 Google Analytics 知識
• 了解網路行銷管道
• 熟悉網頁設計
• 高超的溝通技巧
• 分析和多任務處理能力
• 行銷或相關領域理學士學位

津貼和福利

• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 免費小吃/歡樂時光
• 開放文化

Responsibilities

• Responsible for ensuring the software products developed meet the highest quality standards and to lead a team of testers and work closely with Product Specialist, Business Analyst, Developers, and other stakeholders to coordinate testing activities, develop and implement test plans, execute tests, identify, and document defects, and manage the testing team.
• Develop and implement comprehensive test plans and test cases that meet project requirements and business needs.
• Collaborate with project managers, developers, and other stakeholders to understand project objectives, timelines, and requirements.
• Provide 1:1 coaching to team members if necessary.
• To assist the Heads of Departments in overseeing team members, ensuring departmental alignment with the organization's strategic goals, and prepare comprehensive reports when necessary.
• Adherence to all relevant laws, regulations, and compliance requirements, as well as managing the implementation of and adherence to the organization's/department information security policy and management system in all aspects of operations
• To assist in managing and preparing the department's intellectual property and assets, which encompass methodologies, best practices, technical know-how, knowledge base, processes, and procedural frameworks, and to perform any other tasks as assigned by the middle management.
• Prepare and maintain Test Traceability Matrix that can be used by stakeholders to identify relationships between requirements, test cases and test results as a reference point to track testing activities and ensure comprehensive coverage.
• Stay abreast of latest test automation, automation tools and frameworks also with new trends, open source, continuous integration, and continuous development.
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable.
• Establish and maintain test schedules, including planning, execution, and reporting.
• Monitor and track defects and ensure that they are resolved in a timely and efficient manner.
• Communicate testing progress and issues to project managers and other stakeholders, including identifying and reporting risks and providing recommendations for mitigation.
• Participate in project planning and status meetings, providing testing expertise and insights as needed.
• Utilize testing tools and technologies to streamline testing processes and improve test coverage, including test automation, performance testing, and security testing.
• Continuously evaluate and improve the testing process, including implementing best practices and identifying opportunities for process optimization and efficiency.

Requirements & Qualification

• Bachelor’s degree in computer science or any related field.
• Minimum 8 years work experience in a similar role is required for this position:
• Have IT knowledge of QA strategy, process, tools and be able to drive and execute software QA projects.
• High attention to detail and solid analytical skills.
• Excellent documentation skills.
• Fundamental analytical and conceptual thinking skills.
• Experience creating detailed reports and giving presentations.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Strong knowledge of testing methodologies, test case design, and execution.
• Well-organized, independent, detailed, and able to meet committed deadlines.
• Experience in writing automation test scripts and test execution.
• Working knowledge of test automation software (e.g., Selenium, qTest, Katalon, Appium)
• Experience in JMeter is an added advantage.
• ISTQB certification is an added advantage.

• Nearby public transport
• Casual dress code
• Free-flow pantry
• Regular sports & team activities
• Medical insurance
• Career development opportunities
• Flexi benefit for work-life balance

工作内容

1. 负责客户订单相关事宜
2. 维持良好的客户关係
3. ⁠负责处理客户债务对接

工作要求

• 较强的沟通协调能力
• 有一定的抗压能力
• 具有一定的销售经验与技巧
• 精通马来语、英语和华语的听、说、读、写

津貼和福利

• 彈性工作時間（面議）
• 事假
• 開放文化
• 個人發展機會

職責

• 負責確保開發的軟體產品符合最高品質標準，並領導測試人員團隊，並與產品專家、業務分析師、開發人員和其他利害關係人密切合作，協調測試活動、制定和實施測試計劃、執行測試、識別、記錄缺陷並管理測試團隊。
• 制定並實施滿足專案要求和業務需求的全面測試計劃和測試案例。
• 與專案經理、開發人員和其他利害關係人合作，了解專案目標、時間表和要求。
• 如有必要，為團隊成員提供一對一輔導。
• 協助部門主管監督團隊成員，確保部門與組織的策略目標一致，並在必要時準備綜合報告。
• 遵守所有相關法律、法規和合規要求，並管理組織/部門資訊安全政策和管理系統在營運各個方面的實施和遵守
• 協助管理和準備部門的智慧財產權和資產，其中包括方法、最佳實踐、技術知識、知識庫、流程和程序框架，並執行中階管理人員分配的任何其他任務。
• 準備和維護測試可追溯性矩陣，利害關係人可以使用該矩陣來識別需求、測試案例和測試結果之間的關係，作為追蹤測試活動並確保全面覆蓋的參考點。
• 隨時了解最新的測試自動化、自動化工具和框架以及新趨勢、開源、持續整合和持續開發。
• 量化、管理、追蹤和報告測試相關狀態、SLA 和 KPI，並確保負責的產品組合滿足定義的測試轉換 SLA 和 KPI 目標。
• 建立和維護測試計劃，包括計劃、執行和報告。
• 監控和追蹤缺陷並確保及時有效地解決它們。
• 向專案經理和其他利害關係人傳達測試進度和問題，包括識別和報告風險以及提供緩解建議。
• 參加專案規劃和狀態會議，根據需要提供測試專業知識和見解。
• 利用測試工具和技術來簡化測試流程並提高測試覆蓋率，包括測試自動化、效能測試和安全測試。
• 持續評估和改進測試流程，包括實施最佳實踐並識別流程優化和效率的機會。

要求和資格

• 計算機科學或任何相關領域的學士學位。
• 該職位需要至少 8 年類似職位的工作經驗：
• 擁有 QA 策略、流程、工具的 IT 知識，並且能夠推動和執行軟體 QA 專案。
• 高度關注細節和紮實的分析能力。
• 出色的文檔編寫能力。
• 基本的分析和概念思考能力。
• 擁有建立詳細報告和進行簡報的經驗。
• 具備 Microsoft 應用程式（包括 Word、Excel 和 Outlook）的能力。
• 對測試方法、測試案例設計和執行有豐富的了解。
• 組織良好、獨立、詳細且能夠在承諾的期限內完成。
• 具有編寫自動化測試腳本和測試執行的經驗。
• 測試自動化軟體的使用知識（例如，Selenium、qTest、Katalon、Appium）
• 使用 JMeter 的經驗是一個額外的優勢。
• ISTQB 認證是一個額外的優勢。

• 附近的公共交通
• 休閒著裝要求
• 自由流通的食品儲藏室
• 定期體育和團隊活動
• 醫療保險
• 職涯發展機會
• 平衡工作與生活的彈性福利

Job Brief

We are looking for a proactive and highly ambitious Client Management Specialist/Executive (Key Account) who will handle our client accounts. You will build and maintain a strong relationship with clients, be the lead point of contact for all key client matters, anticipate the client's needs, ensure targets for the client are met, and help the client to succeed. Reporting to Head of Gateway, as Client Management Specialist/Executive, your responsibilities also include overseeing client accounts, executing campaign plans, maintaining reports, and monitoring solution strategies.

Key Responsibilities:

• Responsible to handle special given task such as affiliates, partnerships, new channels or other new value added to help overall clients business growth.
• Responsible to prepare an annual plan/ JBP with target setting in compliance to client’s business direction.
• With high demand planning skills including stocks purchase or replenishing plans.
  Assist to provide guidance and training to the Key Account Associates. Demand training from platforms if required.
• Core responsibilities include relationship building, manage supply chain including demand planning/ stock management, campaign promotion management and monitoring, run business analytics & suggest solutions, ensure operation performance is up to KPI set and prepare required reports/ post mortem/ billings.
• Maintain close relationships with clients and strategic partners. Ensure clients issues are addressed and fixed in a timely manner. Monthly meeting & daily communication with client and platform PIC is necessary.
• Establish marketing planning and execution by employing business analytics to recommend and execute marketing strategy for clients assigned to complement to client’s overall business planning.
• Coordinate with internal departments: operation team, listing team, content marketing team, customer service team to make sure key elements are provided to each team to ensure key function of these teams can be operated smoothly.
• Coordinate with Business Intelligence to plan new and restructured existing reports for business analysis.
• Prepare reports and conduct performance reviews with clients and the marketplace on weekly or monthly basis.
• Maintain master product list accuracy and process billings such as statement, claim invoices efficiently on a timely manner.
• Conduct stock take and reconcile inventory reports (if required).
• Strive to push new initiatives to improve all SOP and processes.

Requirements:

• Experience in account management, retail procurement or project management in the fields of e-commerce advertising will be an added advantage
• Experience with online marketing/ merchandising and or campaign planning is a plus
• Bachelor’s degree in E-Commerce/ Business Administration Management/ Marketing/ Finance is preferred
• Fluent and proficient in English language, Mandarin will be an added advantage
• Minimum 1-2 years experience in eCommerce Compulsory criteria in eCommerce knowledge.

Perks & Benefits

• Casual dress code
• Regular team activities
• Medical insurance
• Personal development opportunities

職位簡介

我們正在尋找一位積極主動且雄心勃勃的客戶管理專家/執行官（大客戶）來處理我們的客戶帳戶。您將與客戶建立並維持牢固的關係，成為所有關鍵客戶事務的主要聯絡人，預測客戶的需求，確保滿足客戶的目標，並幫助客戶取得成功。作為客戶管理專家/執行官，您向 Gateway 主管匯報，您的職責還包括監督客戶帳戶、執行活動計劃、維護報告和監控解決方案策略。

主要責任：

• 負責處理特殊的任務，例如附屬公司、合作夥伴、新通路或其他新的增值服務，以幫助客戶整體業務成長。
• 負責制定年度計畫/JBP，並根據客戶的業務方向設定目標。
• 具有高需求計劃技能，包括庫存購買或補充計劃。
  協助為大客戶同事提供指導和訓練。如果需要的話，請要求平台進行培訓。
• 核心職責包括建立關係、管理供應鏈（包括需求規劃/庫存管理、活動促銷管理和監控）、運行業務分析和建議解決方案、確保營運績效達到設定的KPI 並準備所需的報告/事後分析/賬單。
• 與客戶和策略夥伴保持密切的關係。確保客戶的問題得到及時處理和解決。每月例會以及與客戶和平台 PIC 的日常溝通是必要的。
• 透過利用業務分析為客戶推薦和執行行銷策略來建立行銷計劃和執行，以補充客戶的整體業務計劃。
• 與內部部門：營運團隊、上市團隊、內容行銷團隊、客戶服務團隊進行協調，確保為每個團隊提供關鍵要素，以確保這些團隊的關鍵功能順利運作。
• 與商業智慧協調，規劃新的和重組的現有報告以進行業務分析。
• 每週或每月與客戶和市場一起準備報告並進行績效評估。
• 保持主產品清單的準確性並及時有效地處理帳單，例如報表、索賠發票。
• 進行盤點並核對庫存報告（如果需要）。
• 努力推動新措施來改善所有 SOP 和流程。

要求：

• 具有電子商務廣告領域的客戶管理、零售採購或專案管理經驗將是額外優勢
• 有線上行銷/推銷和/或活動策劃經驗者優先
• 本科及以上學歷，電子商務/工商管理/行銷/金融專業優先
• 流利且精通英語，普通話將是一個額外的優勢
• 至少 1-2 年電子商務經驗 電子商務知識的強制性標準。

津貼和福利

• 休閒著裝要求
• 定期團隊活動
• 醫療保險
• 個人發展機會

Graphic Designer 平面設計師

Requirement:

• Candidate must possess at least Advanced/Higher/Graduate Diploma in Art/Design/Creative Multimedia or equivalent.
• Preferable with minimum 1 or 2 years relevant working experience.
• Solid knowledge in Adobe Illustrator, Photoshop, Video Editing, Photo Editing.
• Able to work within tight deadlines especially where back-to-back events are concerned.
• Able to communicate and well versed in multiple languages
  
  Work Location : Based Klang, Selangor
  Working Hour : 10am to 7pm

Job Description:

• Assist in creating relevant and engaging graphics for digital & social platforms such as infographics, content, guides, and blogs
• To assist the Marketing Team in handling all graphic design related tasks.
• To support the Marketing Team in conducting all marketing campaigns and initiatives.
• Assist in designing and developing marketing printed collateral
• To think creatively to produce new ideas and concepts and develop interactive designs.
• Using innovation to redefine a brief, brochures, etc. within the constraints of cost and time
• Working as part of a team with copywriters, video editors, photographers, illustrators, account executives, web developers, and marketing specialists
• Assist in any other matters/duties assigned

Benefits:

• Public Holiday, Annual Leave, Medical Leave
• EPF & SOCSO, Medical Claim
• Salary, Bonus, Oversea company trip

Salary: RM3500 – RM5000

__________________________________________________________

工作條件：

- 必須至少擁有藝術/設計/創意多媒體或同等學歷的高級/高級/研究生文憑

- 有至少1年或2年相關工作經驗者優先

- 在Adobe Illustrator、Photoshop、影片編輯、照片編輯方面有紮實的知識

- 能夠在緊迫的期限內工作，尤其是在涉及背靠背事件的情況下

- 能夠溝通並精通多種語言

- 位於巴生，雪蘭莪

- 10點工作到晚上7點

職位描述：

- 協助為資訊圖表、內容、指南和部落格等數位和社交平台創建相關且引人入勝的圖形

- 協助行銷團隊處理所有與平面設計相關的任務

- 支持行銷團隊進行所有行銷活動和計劃

- 協助設計和開發行銷印刷品

- 創造性地思考以產生新的想法和概念並開發互動式設計

- 在成本和時間的限制下，以創新重新定義簡報、宣傳冊等

- 與文案、影片編輯、攝影師、插畫家、客戶主管、網頁開發人員和行銷專家組成一個團隊

- 協助指派的任何其他事項/職責

福利：

- 公休日，年假，病假等

- EPF & SOCSO, 醫療索賠

- 薪水+花紅+海外公司旅行

薪資: RM3500 – RM5000 / 每月

福利：

- 公休日，年假，病假等

- EPF & SOCSO, 醫療索賠

- 薪水+花紅+海外公司旅行

薪資: RM3500 – RM5000 / 每月

Graphic Designer 平面设计师

Requirement:

• Candidate must possess at least Advanced/Higher/Graduate Diploma in Art/Design/Creative Multimedia or equivalent.
• Preferable with minimum 1 or 2 years relevant working experience.
• Solid knowledge in Adobe Illustrator, Photoshop, Video Editing, Photo Editing.
• Able to work within tight deadlines especially where back-to-back events are concerned.
• Able to communicate and well versed in multiple languages
  
  Work Location : Based Klang, Selangor
  Working Hour : 10am to 7pm

Job Description:

• Assist in creating relevant and engaging graphics for digital & social platforms such as infographics, content, guides, and blogs
• To assist the Marketing Team in handling all graphic design related tasks.
• To support the Marketing Team in conducting all marketing campaigns and initiatives.
• Assist in designing and developing marketing printed collateral
• To think creatively to produce new ideas and concepts and develop interactive designs.
• Using innovation to redefine a brief, brochures, etc. within the constraints of cost and time
• Working as part of a team with copywriters, video editors, photographers, illustrators, account executives, web developers, and marketing specialists
• Assist in any other matters/duties assigned

Benefits:

• Public Holiday, Annual Leave, Medical Leave
• EPF & SOCSO, Medical Claim
• Salary, Bonus, Oversea company trip

Salary: RM3500 – RM5000

__________________________________________________________

工作条件：

- 必须至少拥有艺术/设计/创意多媒体或同等学历的高级/高级/研究生文凭

- 有至少1年或2年相关工作经验者优先

- 在 Adobe Illustrator、Photoshop、视频编辑、照片编辑方面有扎实的知识

- 能够在紧迫的期限内工作，尤其是在涉及背靠背事件的情况下

- 能够沟通并精通多种语言

- 位于 巴生，雪兰莪

- 10点工作到晚上7点

职位描述：

- 协助为信息图表、内容、指南和博客等数字和社交平台创建相关且引人入胜的图形

- 协助营销团队处理所有与平面设计相关的任务

- 支持营销团队开展所有营销活动和计划

- 协助设计和开发营销印刷品

- 创造性地思考以产生新的想法和概念并开发交互式设计

- 在成本和时间的限制下，用创新重新定义简报、宣传册等

- 与文案、视频编辑、摄影师、插画家、客户主管、网络开发人员和营销专家组成一个团队

- 协助分配的任何其他事项/职责

福利 ：

- 公共假期，年假，病假等

- EPF & SOCSO, 医疗索赔

- 薪金+花红+海外公司旅行

工资 : RM3500 – RM5000 / 每月

福利 ：

- 公共假期，年假，病假等

- EPF & SOCSO, 医疗索赔

- 薪金+花红+海外公司旅行

工资 : RM3500 – RM5000 / 每月

We’re looking for an experienced Software Quality Assurance Engineer who has experience in both manual and automation testing, coupled with a good knowledge of the Software Development Life Cycle (SDLC). Most importantly, someone who is excited about identifying bugs and errors. Does that sound like you? Then you may be the missing piece our team is looking for.

The Job:

• Design and develop automation scripts and ensure scripts are executable on Jenkins.
• Contribute and work with QA Engineers to maintain and update existing test scripts.
• Define and improve testing practices, tools, and processes with the goal of verifying new features and preventing regressions.
• Monitor and ensure each change achieves its business KPI on production.
• Mentor quality assurance junior team members, including conducting training sessions, test reviews, and other methods necessary to help them advance their knowledge in quality assurance.
• Report issues and risks discovered to your Superior / Quality Assurance lead in a clear manner so that risks are mitigated.

The Person:

• Bachelor’s Degree in Computer Science, Computing, Software Engineering, or a relevant major.
• At least 4 years of working experience in a quality assurance position.
• Proven hands-on experience in test automation frameworks and tools.
• Experience in SQL, including the ability to design and manipulate test data and validate stored testing procedures.
• Possesses a good understanding of the testing life cycle and Software Development Life Cycle.
• Strong analytical and problem-solving skills.
• Ability to work with minimal supervision and a commitment to the team's schedules and goals.
• Excellent communication skills.
• Proficiency in English, both spoken and written.

• Annual Leaves- Additional annual leave will be credited to you on a yearly basis.
• Medical and Insurance Coverages - We have got you covered.
• Opportunities - Above training and guidance, you will have the opportunity to try, to build your confidence and become your best self, and to interact and build a strong relationship.
• Rocking Diversity- Play hard, work harder with people of diverse skill sets and experiences! Challange yourself to step out of your comfort zone, and you'll find yourself growing in way you'd never imagine.

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Job Summary: We're seeking a sharp Senior Quality Assurance with expertise in life insurance. You'll be responsible for maintaining high-quality standards, ensuring regulatory compliance, and driving efficiency improvements. Collaboration with teams to pinpoint enhancement opportunities, including monitoring the quality of calls and chats by telesales, customer experience, and sales staff, is key.

Key Responsibilities

• Evaluate Calls and Chats: Assess the quality of telesales, customer experience, and sales staff interactions, providing feedback and coaching for improvement.
• Develop and Implement Quality Assurance Processes: Create and enforce rigorous quality assurance protocols tailored to our life insurance operations.
• Data Analysis for Improvement: Analyze data to identify areas for enhancement and provide actionable insights for improvement.
• Provide Training on Quality Standards: Deliver training programs to ensure staff understanding and compliance with quality standards.
• Lead Continuous Improvement Initiatives: Drive initiatives to enhance operational efficiency and quality across all processes.

• Bachelor's degree in relevant field.
• years of experience in life insurance QA or similar role.
• Strong understanding of life insurance products and regulations.
• Analytical mindset with high attention to detail.
• Excellent communication skills.

• Fast moving, challenging and unique business problems

• Strong learning and development plans for your career growth
• International work environment and flat organization
• Competitive salary
• Flexible working arrangement
• Casual work attire

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Role Overview:

We are currently seeking a dedicated and experienced Senior Sales Specialist to join our dynamic team. As a Senior Sales Specialist, you will be responsible for providing expert advice and guidance to clients on life insurance products, responsible to respond to customer inquiries and close sales while maintaining high levels of customer satisfaction. The ideal candidate should have a passion for sales, excellent communication skills, and the ability to promote insurance products effectively over the phone.

Key Responsibilities:

• Conduct outbound calls to potential customers to promote BJAK Life Insurance products and services.
• Provide accurate information about insurance policies, coverage options, and benefits to customers.
• Listen empathetically to customer needs and suggest suitable insurance plans tailored to their requirements.
• Close sales by effectively presenting the value of BJAK Life Insurance products.
• Meet and exceed sales targets while maintaining high levels of customer satisfaction.
• Document customer interactions and sales activities in the company's CRM system.

• High school diploma or equivalent (Bachelor's degree preferred).
• Previous experience in Financial Advisor or related fields is preferred.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced and target-driven environment.
• Knowledge of insurance products and terms is a plus.
• Ethical and customer-focused approach to business.

• You will be working in a fast-growing startup that promotes flexible and open culture

• Fast moving, challenging and unique business problems
• Attractive remuneration and performance incentives
• Strong learning and development plans for your career growth
• Great career development opportunities in a growing company
• International work environment and flat organization
• Competitive salary