Holmusk is a leading global mental health and data analytics company building the world's largest real-world evidence (RWE) platform for mental health. NeuroBlu Health is a leading provider analytics platform dedicated to transforming behavioral health centers across the US. Our innovative solutions support clinical prioritization, optimize patient flow, streamline resource allocation, and elevate care standards, ensuring efficient and effective healthcare delivery.

We are seeking a dynamic Product Manager to join our team and lead the development of our analytics platform. The successful candidate will play a key role in defining product vision, collaborating with cross-functional teams, and delivering products that enhance operational efficiencies and patient outcomes in behavioral health centers.

Key Responsibilities:

• Define and execute the product strategy and roadmap for enhancing clinical prioritization, patient flow, resource allocation, and care standards.
• Collaborate with engineering, design, and clinical teams to develop and refine product features that meet market needs.
• Conduct market research and engage with customers to understand their challenges and
• requirements.
• Define clear product metrics and KPIs to measure effectiveness and guide product enhancements.
• Work closely with the sales and marketing teams to support product launches and go-to-market strategies.
• Manage the product lifecycle from concept to phasing out, driving product vision, and ensuring alignment with business goals.

Requirements:

• Bachelor’s degree in Business, Healthcare Administration, Engineering, or related field; Master’s degree preferred.
• Minimum of 3-5 years’ experience in product management, preferably in healthcare technology in the US provider Market.
• Strong understanding of behavioral health clinical processes and challenges.
• Excellent communication, leadership, and organizational skills.
• Proven ability to work cross-functionally in a dynamic, fast-paced environment.

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Commerce/Business

Travel Percentage :

5 - 10%

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

This position is for our Integrated Payables team.

What you will be doing

• Examine data files, processes, forms, reports and operational needs of customers and complete data mapping and transaction workflow documents as the basis for conversion to FIS systems.
• Develops understanding of and defines client products and services through information gathering sessions to determine how FIS systems must be established to meet client needs through data analysis, product mapping and interviews, gathers forms and data files from customer and assesses requirements for software utilization and discusses any software customization requirements with programming team.
• Data mapping forms the technical specification for the conversion and, in some cases, may generate code. Shares data maps with programmers, clients and others as appropriate to ensure successful conversion.
• Creates data maps and transaction workflow documents showing exactly how every field of information will be converted.

What you bring

• Willing to work on regular night shifts
• Create Snow Tickets for New Projects/ Modifications/ Production Issues                               
• Crete PPLs giving authorizations in Planview                                    
• Email communication with Direct and Reseller clients                                  
• Handling FIS implementation Inbox and new Accounts Setup in Integrated Payables System                                     
• Vendor registration, executing Jobs in Integrated Payables system to provide samples to clients
• Processes Reports and Identify operational needs of customers                              
• Data mapping with File Layout                               
• Transaction workflow documents creation for conversion to FIS systems.
• Excellent communication as positions is client facing.
• Positions involving data mapping require strong analytical and technical skills.
• Client Handling Experience.

What we offer you 

• An exciting opportunity be a part of World’s Leading FinTech Product MNC
• To be a part of vibrant team and to build up a career on core banking/payments domain
• Competitive salary and attractive benefits including GHMI/ Hospitalization coverage for employee and direct dependents
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• Time to support charities and give back in your community
• Valuable internal opportunities to showcase your talent on Fine Arts/Sports/Fitness etc.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Commerce/Business

Travel Percentage :

5 - 10%

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

This position is for our Integrated Payables team.

What you will be doing

• Examine data files, processes, forms, reports and operational needs of customers and complete data mapping and transaction workflow documents as the basis for conversion to FIS systems.
• Develops understanding of and defines client products and services through information gathering sessions to determine how FIS systems must be established to meet client needs through data analysis, product mapping and interviews, gathers forms and data files from customer and assesses requirements for software utilization and discusses any software customization requirements with programming team.
• Data mapping forms the technical specification for the conversion and, in some cases, may generate code. Shares data maps with programmers, clients and others as appropriate to ensure successful conversion.
• Creates data maps and transaction workflow documents showing exactly how every field of information will be converted.

What you bring

• Willing to work on regular night shifts
• Create Snow Tickets for New Projects/ Modifications/ Production Issues                               
• Crete PPLs giving authorizations in Planview                                    
• Email communication with Direct and Reseller clients                                  
• Handling FIS implementation Inbox and new Accounts Setup in Integrated Payables System                                     
• Vendor registration, executing Jobs in Integrated Payables system to provide samples to clients
• Processes Reports and Identify operational needs of customers                              
• Data mapping with File Layout                               
• Transaction workflow documents creation for conversion to FIS systems.
• Excellent communication as positions is client facing.
• Positions involving data mapping require strong analytical and technical skills.
• Client Handling Experience.

What we offer you 

• An exciting opportunity be a part of World’s Leading FinTech Product MNC
• To be a part of vibrant team and to build up a career on core banking/payments domain
• Competitive salary and attractive benefits including GHMI/ Hospitalization coverage for employee and direct dependents
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• Time to support charities and give back in your community
• Valuable internal opportunities to showcase your talent on Fine Arts/Sports/Fitness etc.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Project Description

Treasury application Production support engagement covering technical issues, services and environment monitoring and EOD Batch support for a leading Singapore based bank

Responsibilities

Treasury application BAU 24*7 support:
• L1 & L2 application technical and functional support in production treasury application support environment
• Monitoring and issue resolution of Online trade booking applications
• Resolving technical services related issues, environment management and EOD batch support in morning or night or weekend shifts
• Managing and regular interaction with the application end users and stakeholders management

Skills

Must have

• 1-2 years of experience in production treasury application support environment
• Production support of Java/Microservices application
• Strong experience in providing L1 & L2 application technical and functional support
• Good knowledge on Unix and Shell scripting
• Good knowledge on SQL and PL/SQL
• System backup's w.r.t UNIX and Database
• Excellent team collaboration
• Excellent written and verbal communication skills
• Strong stakeholder management
• Flexible in working in shift timings and over weekends

Nice to have

Murex Production support L2 Experience

Languages

Product Consultant, Client Service

The Group: The Client Service group is the face of Morningstar post sales. The individuals in this group work towards enabling our clients efficiently use our products that provide high-quality data, independent research, and technological expertise through well-designed products. The group collaborates with Product Development, Product Management and Sales teams to build up an excellent client service model ensuring clients best-in-class experience using our products to achieve their goals.

The Role: Morningstar seeks a Product Consultant to join our Global Client Support team for supporting Morningstar’s research and analytical products. This will be a key role in our mission to provide exceptional client experience by helping advisor/retail/institutional clients use our products to meet their goals. This position is based in our Mumbai office.

Responsibilities

• Provide best-in-class service to all incoming client queries related to Morningstar products and services.
• Maintain an expert knowledge of Morningstar products and services, features, benefits, serve as a resource to team members and act as a consultant to the client.
• Apply a professional, timely, and proactively approach to escalated issues and calls.
• Regularly follow up internally and externally for all outstanding client queries and requests.
• Meet required service levels for the process
• Demonstrate and promote strong client advocacy
• Provide and facilitate pertinent corporate, inter-departmental, and departmental communications as necessary

Requirements:

• 3-4 years of proven experience in client support/service
• A proven track record of managing clients with contractual timelines and scope
• Good understanding of financial markets and investment products (especially stocks, mutual funds, commodities, currency) with inclination to learning
• Understanding of networking, internet, communication concepts and complex software systems
• Excellent skills in Microsoft Excel
• Proven ability to develop effective working relationships with both local and international stakeholders including the capabilities to negotiate, develop rapport and establish trust
• Fast learner, self-starter, flexible and proven ability to work in a demanding environment with strong multi-tasking skills
• Educated to degree level, an advanced degree is a plus
• Excellent written and verbal communication in English
• Morningstar is an equal opportunity employer.
• Availability to work on Saturdays, Sundays & Public holidays (on rotational basis) is a key requirement for this role as part of a global 24x7 support operation.

 

I10_MstarIndiaPvtLtd Morningstar India Private Ltd. (Delhi) Legal Entity

Morningstar’s hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. We’ve found that we’re at our best when we’re purposely together on a regular basis, at least three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you’ll have tools and resources to engage meaningfully with your global colleagues.

The Group: The Financial Planning group builds solutions and capabilities that enable financial advisers to deliver compliant and comprehensive financial advice so that their retail clients and investors meet their goals. The solutions leverage Morningstar’s extensive data and research capabilities across all stages of financial advice making the advice process compliant, efficient, and effective. 

The Role: The Morningstar AdviserLogic team is looking for an execution-focused Product Consultant. The ideal candidate will have familiarity with the financial wealth and advice industry. The role requires working closely with end-clients, customer support team and product squads. In this role, you will take ownership of the platform and act as an application expert that involves understanding the current application and its outcomes, improvisation of how new enhancements are making life easy for the users, and providing a prompt solution to any technical and financial queries through calls, chats, and emails.

As you will be working closely with end clients, you should have:

• Good communication skills: Written and verbal to understand the current application and working with product managers, software development teams, direct interaction with Australian end-users.
• Good listening skills: As to understand the exact client query and decide on the flow of work.
• Comprehensive problem-solving skills, ability to rephrase the ongoing query and drill down to stepwise solutions within the timeline.
• Attention to detail and analytical bent of mind.
• Confidence, patience, soft skills & empathy.
• Excellent interpersonal skills.
• Strong documentation skills.
• Ability to learn and contribute one step ahead.
• Proactiveness to meet department representatives to discuss cross-department initiatives and facilitate the discussion of potential solutions for areas of inefficiency, bottlenecks, or waste.
• Hunger to find opportunities to automate existing business processes.

Technical abilities expected:

• Sound knowledge of financial markets and capital markets, preferably international finance.
• An MS Office specialist with good competencies in MS Word, Excel, PPT’s.
• Prior usage of any ticketing applications, such as Jira, Zendesk or Bugzilla.
• Prior usage of automated Lead management & Customer Service Management tools, such as Zendesk, Freshdesk, intercom, Live Agent, Happy fox, SharePoint.

Abilities expected for internal communication -

• Think analytically, create, and improvise different scenarios before internal escalation.
• Understanding of functional testing before escalation/delivery.
• Basic understanding of how a software development lifecycle, scrum and agile team works.

Basic Qualifications

• A full-time master’s degree in finance (MBA or PGDM).
• Minimum 2 years of professional experience in BFSI.
• Computer fundamentals and an MS office specialist.
• A bachelor’s degree in engineering, Math’s or computer applications will be added advantage (Not a mandate).

Responsibilities

• Improve customer service experience, create engaged customers, and facilitate organic growth.
• Take ownership of customer issues and follow problems through to resolution.
• Keep accurate records and document customer service actions and discussions
• Analyze statistics and compile accurate reports.
• Responsible to resolve Customer queries on a regular basis.
• Regularly review Customer tickets and ensure its resolution and if required pass it on to the development team.
• Coordinate with Product Managers as per the client’s requirement and ensure frequent and timely updates to clients.
• Ensure regular review of helpdesk & support articles written by the team and write articles as and when required.
• Ability to engage the clients through B2B communication over emails, chats, and calls.
• Responsible for helping new joiners and if required conduct training for different product modules and support SOP.
• Support other team members on a regular basis in helpdesk chat.

Morningstar is an equal opportunity employer.

I10_MstarIndiaPvtLtd Morningstar India Private Ltd. (Delhi) Legal Entity

If you receive and accept an offer from us, we require that personal and any related investments be disclosed confidentiality to our Compliance team (days vary by region). These investments will be reviewed to ensure they meet Code of Ethics requirements. If any conflicts of interest are identified, then you will be required to liquidate those holdings immediately. In addition, dependent on your department and location of work certain employee accounts must be held with an approved broker (for example all, U.S. employee accounts). If this applies and your account(s) are not with an approved broker, you will be required to move your holdings to an approved broker.

Morningstar’s hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. While some positions are available as fully remote, we’ve found that we’re at our best when we’re purposely together on a regular basis, typically three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you’ll have tools and resources to engage meaningfully with your global colleagues.

Operator - Health Services - Silverwater, NSW Apply now Vacancy no: 518420 Work type: Permanent - Full Time Location: Silverwater NSW - Australia Categories: Drivers & Operators Cleanaway Daniels provides a diverse range of product and service solutions across the healthcare arena with the intention of 'making healthcare safer'. Our customers include hospitals, clinics, veterinarians and pharmaceutical companies. A division of Cleanaway, Australia’s largest waste management organisation with over 7,500 employees working at over 400 sites, Cleanaway has been delivering solutions for over 50 years that offer extraordinary benefits not just for our customers, but for our communities and the environments we live in. About the role: Based at our Silverwater site, we are seeking an Operator to join our team on day shift. Your day to day tasks will include operating plant and equipment within our facility to treat medical waste, whilst also maintaining a high level of safety and housekeeping standards. With varied daily tasks, you…

Click here to view more detail / apply for Operator - Health Services - Silverwater, NSW

Job Description Summary

As a pivotal member of the Product Strategy Office, you will play a critical role in driving data-informed decision-making and shaping the future direction of our product portfolio. Collaborating closely with internal stakeholders, you will lead the development of robust product strategies, support current product success, and identify opportunities for future growth. This role offers an exciting opportunity for entrepreneurial-minded individuals to make a significant impact in a fast-paced, innovative environment.

Responsibilities:

• Lead the development of product strategies for assigned products, working closely with product teams and senior management.
• Support product teams in preparing for Quarterly Product Reviews (QPR) and drive initiatives to enhance current product performance.
• Utilize data-driven insights to inform enterprise-level decisions regarding the Amplify Health product portfolio.
• Identify and evaluate new product opportunities, collaborating with our internal tech incubator and partnership/M&A functions to bring innovative ideas to fruition.

Qualifications:

• Minimum of 10 years of professional experience in a relevant field.

Preferred experience:

• Product experience related to our product spaces, e.g. healthcare, data & analytics, Insurtech products such as payment integrity otherwise general technology products
• 3+ years’ experience from top management consulting firm
• Technology experience and skillsets would be a plus.
• Strong analytical and problem-solving skills, with the ability to translate complex data into actionable insights.
• Excellent communication skills, including the ability to effectively present information to senior stakeholders.
• Proven track record of driving strategic initiatives and delivering results in a fast-paced environment.
• Collaborative mindset with a demonstrated ability to work effectively across teams and functions.
• Passion for healthcare innovation and a commitment to driving positive change in the industry.

Application:

In addition to your resume, please include a brief statement outlining your interest in the role and how your skills and experience align with our mission at Amplify Health. We are looking for individuals who are motivated, adaptable, and eager to contribute to our dynamic team.

Job Scope

· Fully follow up the product lines and ensure the instruction of Chairman on products are executed and implemented.

· Communicate with product and R&D teams of each product line, follow up project, grasp the details of project progress and feedback to Chairman.

· Participate in product scheduling, coordinate multiple resources, design, R&D, operation, and testing teams, promote the development process of each product before launch. After launch, facilitate team updates and iterate product features based on operational feedback.

· Organized and coordinated product-related meeting which involving Chairman, responsible for summarizing meeting minutes, followed up, established an effective communication between Chairman and Project team, play a bridge role in product positioning and execution.

· Stay attentive to market, analyse competitive products in relevant market, compare company product design, provide opinions and suggestions for Chairman's product decisions.

· According to the requirements of Chairman, organize related product, R&D, design resources, and independently complete specific projects.

Requirements

1. Educational Background: Bachelor's degree or higher.

2. Work Experience: Over 10 years of work experience with 5 years of team management experience.

3. Industry Experience: Relevant work experience in well-known/large internet companies, with practical experience in designing and managing internet products, ideally with at least one successful experience in internet product design and management.

4. Professional Qualifications:

· Strategic thinking and management in internet product field, with a strong forward-looking perspective on product field future development and market judgment.

· Ability to think user-centrically and data-driven, challenging authority and traditional experiences, with a habit of rapid and thorough verification.

· Strong team management, project management, and team training abilities.

· Excellent language, communication, organization, and coordination skills.

· Management training experience and advanced certificates in product development is an advantage.

5. Regional Experience: International perspective and experience, with deep insights into and experience in China, Southeast Asia, and other international markets, particularly preferred in terms of product and project implementation.

6. Language Requirements:

· Proficient in professional business writing and language communication.

· Fluent in Mandarin to communicate with Chinese associate.

Product Consultant, Client Service

The Group: The Client Service group is the face of Morningstar post sales. The individuals in this group work towards enabling our clients efficiently use our products that provide high-quality data, independent research, and technological expertise through well-designed products. The group collaborates with Product Development, Product Management and Sales teams to build up an excellent client service model ensuring clients best-in-class experience using our products to achieve their goals.

The Role: Morningstar seeks a Product Consultant to join our Global Client Support team for supporting Morningstar’s research and analytical products. This will be a key role in our mission to provide exceptional client experience by helping advisor/retail/institutional clients use our products to meet their goals. This position is based in our Mumbai office.

Responsibilities

• Provide best-in-class service to all incoming client queries related to Morningstar products and services.
• Maintain an expert knowledge of Morningstar products and services, features, benefits, serve as a resource to team members and act as a consultant to the client.
• Apply a professional, timely, and proactively approach to escalated issues and calls.
• Regularly follow up internally and externally for all outstanding client queries and requests.
• Meet required service levels for the process
• Demonstrate and promote strong client advocacy
• Provide and facilitate pertinent corporate, inter-departmental, and departmental communications as necessary

Requirements:

• 3-4 years of proven experience in client support/service
• A proven track record of managing clients with contractual timelines and scope
• Good understanding of financial markets and investment products (especially stocks, mutual funds, commodities, currency) with inclination to learning
• Understanding of networking, internet, communication concepts and complex software systems
• Excellent skills in Microsoft Excel
• Proven ability to develop effective working relationships with both local and international stakeholders including the capabilities to negotiate, develop rapport and establish trust
• Fast learner, self-starter, flexible and proven ability to work in a demanding environment with strong multi-tasking skills
• Educated to degree level, an advanced degree is a plus
• Excellent written and verbal communication in English
• Morningstar is an equal opportunity employer.
• Availability to work on Saturdays, Sundays & Public holidays (on rotational basis) is a key requirement for this role as part of a global 24x7 support operation.

 

I10_MstarIndiaPvtLtd Morningstar India Private Ltd. (Delhi) Legal Entity

Morningstar’s hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. We’ve found that we’re at our best when we’re purposely together on a regular basis, at least three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you’ll have tools and resources to engage meaningfully with your global colleagues.

Senior Product Manager Mortgages Financial Health

Do you have a passion for digital customer journeys? Do you want to help customers improve their financial situation? Do you like working with complex financial products, in a regulatory and customer driven environment? Join our Mortgages Financial Health team! We're a Business and IT team, looking for an enthusiastic, hands-on colleague to be part of the "Customer Experience & Activation" Cluster within the Mortgage department of ING Netherlands.

In our department Mortgages NL (Tribe ‘Wonen’) we work towards becoming the best mobile-led, sustainable mortgage bank of the continent. Mortgages is one of the largest tribes within ING Retail, with 60 agile teams (squads) in Amsterdam, Leeuwarden and abroad. The tribe entails the products and processes associated with getting and having a mortgage at ING. With 600.000+ customers we are one of the biggest mortgage providers in the country.

What will you do?

You will work on improving customer journeys within the Mortgages Financial Health domain, in a fact-based way: from conducting insightful customer research to crafting the digital design of the customer journey, as well as defining the IT requirements for implementation by our team. Your focus will be on raising customer awareness, providing peace of mind, and activating customers to make smart decisions regarding their mortgage. You look for new ways and better ways to help our customers understand their mortgage situation, now and in the future. You make sure everyone can afford the mortgage they have. You will incorporate regulatory requirements into the product and process designs that you create or improve.  

Your key responsibilities include

• Managing the operation of our customer contact for Mortgage Financial Health topics, in close collaboration with our Call Centre colleagues.  

• Gathering valuable customer behaviour insights through customer research, published (marketing) articles, our own feedback platform, data analysis and other relevant sources.
• Translating customer insights into a tangible and engaging digital customer journey or current journey improvements.
• Aligning with internal stakeholders such as Legal, IT, and Compliance on project requirements.
• Translating journey or product changes/improvements into business requirements
• Facilitating higher management decision making

How to succeed

You are a team player, have excellent problem-solving ability and can drive projects from concept to execution. As a customer journey expert you:

• Are a champion of customer experience and know what excites customers
• Understand (future) trends, competitors and all other stakeholders in the housing market
• Possess strong analytical skills and takes decisions based on data and facts
• Understand the need to comply with regulations and policies, but dare to debate alternatives and challenge status quo
• Have strong consultancy skills and can deliver top management level decision making presentations
• Drive to make things happen
• Based on experience: train/coach team members in product development, strategy development and consultancy skills

About you

You:

• Have bachelor’s or master’s degree;
• Have 7+ years experience as strategic marketeer, consultant and/or product manager
• Have solid interpersonal and collaborative skills
• Are fluent in English (verbally and written) and in Dutch (verbally and written)

We offer

We want to make sure that it’s possible for you to strike the right balance between your career and your private life, and reward people with a generous benefits offer and employment conditions:

• 36-hour work week
• Hybrid working location, with office located in Amsterdam
• We offer a gross salary from € 5.060 to €8.143 (monthly; salary scale 11), based on your experience.
• Many opportunities to grow

Convinced?

Does all of the above sound like a match? Let’s get in touch! Please click apply and send us your CV & motivational letter. You can also directly contact the hiring manager for questions (fleur.de.groot@ing.com).

We look forward to meeting you!

When you join Kainos, you get to think beyond limitations to make an immediate and positive impact – like transforming digital services for millions of citizens or helping Fortune 500 companies get live and thrive on Workday.

You’ll be part of a people-first culture that is growing around the world. We’re a creative, committed, and diverse group of individuals who succeed as a team.

At Kainos your ideas are heard and valued and you’ll leave a legacy that you can feel proud of.  Join us and discover how our people write our story.

This is a hybrid work opportunity for candidates based in Nova Scotia. You would be a homeworker with occasional travel to the customer site (Halifax) required.

Kainos is a consultancy that delivers end-to-end, tailored and innovative digital services and software platform solutions for customers in an agile environment – experience in working in a similar environment is a must-have.

As a Product Consultant in Kainos, you will be responsible for your teams' backlog maturity, taking ownership of features from inception through to delivery.  You will drive MVP thinking and communicating the value of it with those in your team, the wider project team and relevant stakeholders.

You will be a leader in your team, comfortable running agile ceremonies and encouraging engagement and discussion.  You will plan and run workshops, engaging with a variety of stakeholders to facilitate consensus in areas of uncertainty. You will actively participate within the Product capability, supporting the delivery of initiatives. You will also manage, coach and develop a small number of staff, with a focus on managing employee performance.

Essential Requirements:

• Experience of the software development lifecycle, involved from analysis through to acceptance, launch and live operations.
• Excellent facilitator of workshops, able to lead stakeholder groups to achieve focused outcomes.
• Accomplished at modelling As-is and To-be business processes, able to present these to stakeholders and the team to ensure understanding and to achieve buy-in.
• Experience in stakeholder management, comfortable challenging decisions when appropriate and tailoring collaboration and communication styles where necessary.
• Responsible for the breakdown of an area of work from inception through to delivery, managing the team's backlog ensuring quality and maturity.
• Responsible for the elicitation of functional, technical and non-functional requirements, translating these into user stories so they are easily understood across the whole team.
• Ability to use prioritisation techniques to refine the backlog and manage dependencies.
• Proven ability to manage scope to meet the required MVP, ensuring value is delivered.
• Ability to work within commercial constraints for example cost restrictions and project deadlines.
• Excellent user story writing skills, ensuring quality and consistency of stories across the project.
• Proven ability to build trusted relationships both inside and outside of the delivery team, comfortable collaborating on the breakdown of an area into deliverable pieces of work.
• Experience working in a client/supplier relationship, sensitive to their needs.
• Experience contributing to sales activities (e.g. working on bids, writing sales proposals etc.).
• Experienced in Agile methodologies and able to mentor those in your team as well as coaching our clients.
• We are passionate about developing people – a demonstrated ability in managing, coaching and developing junior members of your team and wider community.
• Experience of explaining technical jargon to non-technical/commercial teams.

Desirable:

• Ability to participate in technical discussions with a broad understanding of technical terms.
• Experience working closely with clients on-site day-to-day.
• Active participation in communities of interest, for example, online groups, meetups and speaking at conferences.

 

 

Overview of the job

Did you know that at P&G we consider Product Supply (PS) as the engine that accelerates value creation? Getting thousands of different products onto the shelves in our customer's stores in the right quantities with precise quality in a very good time manner really does present meaningful work every single day!

We are looking for a ESS Operations Leader for ASEAN & MEA for our PHC Regional Business Unit (RBU) who can be a great collaborator with very diverse teams in the Personal Health Care Organization as well as with our External manufacturing business partners. This person will be accountable to ensure Business processes are in place and to deliver the Commercial Business Plan with Operational Excellence. Value accr

etive growth through supply chain mastery, business acumen, and organization building.

Your team

You will report to Senior Director, Supply Network Leader for the RBU. The role will supervise a diverse team of people in ESS Operations, extended Multi-functional team including ESS Quality, ESS Purchases, ESS MPD, ESS Business Planning closely engaging with external multi -functional- Commercial & R&D teams, Finance, Regulatory & R&D team members.

How success looks like

• End to end execution of ESS Supply Chain Operating strategy with External Business Partners.
• Outstanding supply service delivery of Service & Cash targets of ESS Supply Chains.
• Deliver Cost - Net Structural Savings by creating a pipeline of Ideas and
• Deliver Flawless Initiatives of the PHC Business Unit that touch the ESS manufacturing sites.
• Highly engaged & capable ESS organization and improving pipeline for future PS leaders

Responsibilities of the role

• Develop & Implement ESS Operations Master Plan for ESS Supply Chain . Drive strategic decisions impacting supply chain with the lead team
• Deliver best-in-class customer service, Quality, Cost & Initiative partnering closely with BU PS leaders and External manufacturing sites
• Achieve end-to-end supply chain operational sufficiency to support profitable business growth
• Build a robust ESS Operations Organization.

Role Requirements

• 10+ years of consumer & Pharma goods supply chain, manufacturing, operations, quality assurance, Planning and customer service experience.
• Experience in dealing with External Manufacturing partners. Building relationships & Influencing External partner Organization will be critical.
• Experience in production management, Operational efficiencies , Initiative delivery through External manufacturing sites.
• Experience in leading and collaborating with large multi-functional teams with varied strengths.
• Knowledge & expertise of manufacturing & Operational excellence. Knowledge & Experience in IWS system will be preferred.
• Effective English communication skills, both oral and written. Communication within internal P&G stakeholders and External Manufacturing partner.
• Fluency in Bahasa language (Oral & Written) is preferred.

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

This is a contract position with our client.

The client is looking for Product Support Engineers withexperience in Java.

The candidate should have expertise specifically in Java based production support.

Operational Resilience Engineering provides resilience measurement and monitoring for the firm’s Important Business Services, a priority for regulators globally, with key deadlines over the next few years. Future state vision for this function is to design for resilience as we launch engineering platforms and products, share availability of critical services publicly with our clients, reduce operational loss and support costs, and continuously demise unused systems.
Heightened focus on Operational Resilience is key to our strategic theme of enhancing Engineering risk management. The measurement and monitoring of operational resilience includes:
• Defining a consistent taxonomy for Business Services, associated functions and Engineering Services
• Enabling dependency mapping of those Services to the assets they rely on, including systems, people, processes, vendors and facilities
• Creating a scenario catalog with impact tolerances/error budgets, ensuring recovery plans are in place and automating regular testing
• Maintaining a Resilience Dashboard for users across the firm to define the above, and view resulting analytics
The tooling to enable this initiative is a joint-venture between Operational Resilience Engineering, Site Reliability Engineering, Operational Risk and Resilience Metrics, Enterprise Technology Operations and Risk Engineering.
The program involves architecting and building the tooling from scratch on cutting edge technology stack that is highly scalable and performant to support 4,000+ users firmwide. The tooling is being built with the intent to be fully cloud native over the next few years, while starting in a hybrid mode using containerized deployments in view of time to market. Given the regulatory nature of the program, all the data will be modelled in the firm’s strategic data platform (Alloy) and go through data governance sign offs. Tooling will be built in tight alignment with site reliability principles to ensure a highly resilient architecture.

Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond.  As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community.  Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day.  Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015.
 

Position Summary
 

The Product Marketing Manager is responsible for developing and executing go-to-market strategies for our products, from ideation to launch and beyond. The Product Marketing Manager will work closely with cross-functional teams to create compelling messaging, collateral, and marketing campaigns that drive product adoption, increase market share and drive revenue growth.

This role’s primary focus will be on understanding the target customer needs, segmentation approach, market trends, and competition to create effective multi-channel marketing plans. Responsibilities include tracking and analyzing marketing campaign performance to make data-driven recommendations for improvement.

Job Description

Key Outcomes:

• Collaborates with cross-functional teams, such as sales, product development, and customer services to provide them with the necessary tools to effectively communicate product features and benefits to customers.

• Creates and executes go-to-market strategies that drive growth, retention, and engagement of target customers.

• Manages the product marketing budget effectively, ensuring optimal allocation of resources for maximum ROI.

• Develops and executes lead generation programs to drive interest and demand for our products.

• Establishes and tracks key performance indicators (KPIs) to assess the success of marketing initiatives and make data-driven adjustments as needed.

• Creates, monitors and produces campaign analytics reports and adjusts based on performance.

• Supports development of clear and persuasive product positioning, messaging, and value propositions that differentiate our products in the market and resonate with target audiences.

• Develops and maintains positive vendor relationships that benefit Martin’s Point from a cost, quality, and service perspective.

• Ensures compliance of all marketing communications with governmental regulations (CMS, TRICARE).

• Stays updated on industry trends, competitor offerings, customer needs, and emerging technologies to ensure our products remain competitive and differentiated.

Education/Experience

• BA/BS in related field

• 5+ years marketing experience and project management experience including experience managing comprehensive multi-tactic marketing campaigns and making analytics-driven decision making.

• Experience leading projects.

• Health care industry experience preferred.

Skills/Knowledge/Competencies (Behaviors):

• Proven history of making data-driven decisions.

• Knowledge of the  following tactics: collateral/printed materials, direct mail, email, web & digital, social media, print, TV, radio, out-of-home, and multimedia content.

• Strong project management skills to successfully organize, lead and execute various projects/campaigns.

• Demonstrate an understanding of and alignment with Martin’s Point values.

• Continuous Learner

• Self-motivated, detail-oriented and organized.

• Excellent verbal and written communication skills.

• Able to work independently and as part of a team.

• Ability to work in a varied, fast paced environment.

• Demonstrated ability to troubleshoot problems.

We are an equal opportunity/affirmative action employer.

Do you have a question about careers at Martin’s Point Health Care? Contact us at: jobinquiries@martinspoint.org