Total 12 Senior Executive business management project planning job vacancies in Federal Territory of Kuala Lumpur

• Candidates must posses a Degree in Mechanical Engineering .

• Minimum 4-5 years working experience in HVAC / ACMV.

• Able to communicate well at all levels, both verbally and in writing.

• Possess good working attitude, initiative and self motivation to perform.

• Documentation Management.

Perks & Benefits

• Medical Benefit
• Pantry and Resting Area For Staff To Recharge
• Promotion Based On Performance
• Regular team activities
• Personal leave
• Personal development opportunities

Responsibilities:

• Act as the point of contact between the manager and internal/external clients.
• Screen and direct phone calls and distribute correspondence.
• Handle requests and queries appropriately.
• Manage diary and schedule meetings and appointments.
• Make travel arrangements.
• Take dictation and minutes.
• Source office supplies.
• Produce reports, presentations and briefs.
• Devise and maintain office filing system.

• Requirements: Proven work experience as a personal assistant.
• Knowledge of office management systems and procedures.
• MS Office and English proficiency.
• Excellent organisational and time management skills.
• Up-to-date with latest office gadgets and applications.
• Ability to multitask and prioritize daily workload.
• Excellent verbal and written communications skills.
• Discretion and confidentiality.
• At least a High School diploma.
• Possess at least a Diploma or higher in Business Studies or certification would be considered an advantage.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave

Role Overview:

The lead is responsible for leading demand forecasting and capacity planning to ensure optimal staffing strategies that support service level targets across all channels.

This role supervises the WFM analyst team, governs the forecasting methodology, and oversees workforce planning deliverables, enabling the WFM Manager to focus on strategic initiatives, stakeholder management, and long-term workforce optimization.

Job Responsibilities:

Forecasting & Capacity Planning

• Lead the development and governance of short-term and mid-term demand forecasts across all service channels (calls, email, chat, etc.).
• Translate forecasted demand into FTE requirements using workforce planning methodologies.
• Develop capacity planning models to determine staffing requirements, resource allocation, and service level feasibility.
• Support annual headcount planning, manpower budgeting, and hiring projections in collaboration with Operations and HR.
• Ensure forecast assumptions, methodology, and planning parameters are consistently applied and documented.

Scheduling Governance & Resource Optimization

• Oversee workforce scheduling frameworks to ensure coverage aligns with forecasted demand and capacity plans.
• Ensure scheduling strategies are aligned with staffing plans, shrinkage assumptions, and operational constraints.
• Guide analysts in implementing strategies to optimise service-level performance and workforce utilization.
• Monitor staffing allocation across functions and channels to support cross-function resource optimisation when required

WFM Team Leadership

• Supervise and guide WFM analysts responsible for forecasting support, scheduling execution, and reporting.
• Review analysts’ outputs, including forecast models, staffing plans, and operational reports.
• Establish structured workflows, ownership, and deliverable timelines within the WFM team.
• Provide coaching to develop analytical and workforce planning capabilities across the team.

WFM Performance Monitoring & Reporting

• Monitor key workforce planning metrics such as Service Level, Forecast Accuracy, Shrinkage, Occupancy, and Staffing Utilization.
• Provide structured insights and analysis to support operational decision-making.
• Maintain reporting frameworks and dashboards (Excel / Power BI) to ensure visibility of workforce performance.

Requirements & Qualifications

• 6-8 years of experience in Workforce Management, Capacity Planning, or Contact Center Operations.
• Minimum 2 years of team leadership or supervisory experience in WFM or operations analytics.
• Strong understanding of contact center forecasting methodologies and capacity planning models.
• Advanced skills in Excel, data analysis, and reporting tools (e.g., Power BI), with working knowledge of DAX and SQL.
• Strong analytical thinking and attention to detail.
• Good communication skills and ability to work collaboratively in a team setting.
• Self-motivated and eager to learn new tools and techniques.
• Able to manage multiple tasks and deadlines independently.
• Comfortable working with large data sets and resolving data inconsistencies.
• Open to Malaysians only

Competencies

• Strong analytical thinking and structured problem-solving ability.
• Ability to translate operational data into workforce planning decisions.
• Strong stakeholder management and communication skills.
• Leadership capability to manage analyst teams and drive operational discipline.

Perks & Benefits

• Nearby public transport
• Central location
• Medical insurance

職位概述：

該負責人負責領導需求預測和產能規劃，以確保最佳的人員配備策略，從而支援所有管道的服務水準目標。

該職位負責監督 WFM 分析師團隊，管理預測方法，並監督勞動力規劃交付成果，使 WFM 經理能夠專注於策略性舉措、利害關係人管理和長期勞動力優化。

工作職責：

預測與產能規劃

• 領導制定和管理所有服務管道（電話、電子郵件、聊天等）的短期和中期需求預測。
• 運用勞動力規劃方法，將預測需求轉化為全職員工（FTE）需求。
• 建立產能規劃模型，以確定人員配備需求、資源分配和服務水準可行性。
• 與營運和人力資源部門合作，支援年度人員編制計劃、人力預算和招聘預測。
• 確保預測假設、方法和規劃參數一致地應用並記錄在案。

調度治理與資源優化

• 監督員工排班框架，確保人員配備與預測的需求和產能計畫相符。
• 確保排班策略與人員配備計畫、人員縮減假設和營運限制一致。
• 指導分析師實施優化服務水準績效和勞動力利用率的策略。
• 監控各職能部門及通路的人員配置狀況，以便在需要時支援跨職能資源最佳化。

WFM團隊領導

• 監督和指導負責預測支援、調度執行和報告的 WFM 分析師。
• 審查分析師的成果，包括預測模型、人員配置計畫和營運報告。
• 在勞動力管理團隊內部建立結構化的工作流程、責任歸屬和交付時間表。
• 為團隊提供指導，以提升其分析能力和人力資源規劃能力。

WFM績效監控與報告

• 監控關鍵的人力資源規劃指標，例如服務水準、預測準確率、人員流失率、入住率和人員利用率。
• 提供結構化的見解和分析，以支援營運決策。
• 維護報表架構和儀表板（Excel / Power BI），以確保員工績效的可見度。

要求和資格

• 6-8 年勞動力管理、產能規劃或呼叫中心營運經驗。
• 至少 2 年 WFM 或營運分析的團隊領導或主管經驗。
• 深入了解呼叫中心預測方法和容量規劃模型。
• 精通 Excel、資料分析和報表工具（例如 Power BI），並具備 DAX 和 SQL 的工作知識。
• 較強的分析思考能力和注重細節。
• 良好的溝通能力和團隊合作能力。
• 自我激勵，渴望學習新工具和技術。
• 能夠獨立管理多項任務並按時完成。
• 能夠熟練處理大型資料集並解決資料不一致問題。
• 僅限馬來西亞公民參加

能力

• 較強的分析思考能力及結構化問題解決能力。
• 能夠將營運數據轉化為勞動力規劃決策。
• 較強的利害關係人管理和溝通能力。
• 具備管理分析師團隊和推動營運紀律的領導能力。

福利待遇

• 附近公共交通
• 中心位置
• 醫療保險

The Role

As a Senior Business Analyst, you will take the lead in conducting complex business analysis and iteration management to ensure successful initiative outcomes. Your responsibilities include crafting detailed documentation of intricate requirements, facilitating high-level communication with stakeholders, and identifying key opportunities for process optimization that align with broader business objectives.

Collaborating closely with cross-functional teams, such as engineers and product owners, you will lead iterative development and refinement processes, enhancing overall project delivery. You will manage risk, support the seamless implementation of solutions, and drive continuous improvement initiatives, ultimately delivering significant business value and contributing to strategic business success.

The Team 

Join the Marketplace Services (MPS) team as we continue our evolution from a service provider into a strategic platform enabler. Our purpose is to provide trustworthy data and shared services across APAC Candidate, Hirer and AI teams so we can deliver long-term customer value. 

Within MPS, the Profile, Apply and Jobs Services (PAJS) team provide shared capabilities that underpin many of SEEK’s core marketplace experiences: how candidates discover roles, create and manage profiles, and apply for jobs, and how hirers create, manage and optimise job ads. These services sit at the heart of SEEK’s Employment Marketplace and are consumed at scale across the group. 

Key responsibilities

• Define scope, objectives, deliverables; validate requirements and capture feedback.
• Lead discovery and documentation: user stories, use cases, process maps (as-is/to-be), acceptance criteria.
• Prioritise and trace requirements to business value; support solution design and validation.
• Plan and run iteration ceremonies: planning, backlog refinement, reviews, retrospectives.
• Manage risks and change; coordinate testing, develop test cases, verify quality.
• Facilitate workshops, align stakeholders, and maintain clear communication.
• Drive continuous improvement; share best practices; mentor juniors.
• Engage vendors as needed; support SLA compliance and onboarding.

• Drive and support the digital transformation of our treasury department as well as the wider finance and controlling function at Roland Berger
• Maintain applications, processes, and reports for steering, reporting, and forecasting of our group liquidity and further financial KPIs
• Take ownership of the development and continuous improvement of Treasury applications, processes, and reports by proactively driving innovation and automation (e.g. create new reports with unprecedented insights)
• Steering of external and internal IT capacities for Treasury
• Contribute actively to inter-disciplinary projects for our global F&C function

About You

You will join the SEEK Business engineering team — a self‑contained scale‑up powered by SEEK’s global platform. You will design, build, and maintain full‑stack software that powers Australia’s largest online business‑for‑sale marketplace. Working across TypeScript, NodeJS, React, GraphQL, and AWS, you’ll deliver secure, reliable, and scalable solutions end‑to‑end. You will collaborate daily with product managers, designers, and fellow engineers, contributing to architecture decisions and continuous improvement in DevOps, CI/CD, and automation. Success in this role means shipping well‑crafted code, owning complex technical decisions, and helping the team raise engineering quality while driving rapid delivery.

What You Will Do

• Design and build high‑performance full‑stack applications using modern tech
• Own services through development, testing, deployment, and production support
• Contribute to architecture decisions and continuous delivery improvements
• Collaborate with design, product, and cross‑functional teams to deliver at speed
• Strengthen DevOps culture through CI/CD, observability, and automation
• Ensure reliability and performance of SEEK Business’s platforms
• Share learnings and mentor peers to uplift technical standards

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.   

LinkedIn’s Sales Solutions team is dedicated to changing the world of sales through the use of Sales Navigator, our flagship product that connects and builds mutually beneficial relationships between buyers and sellers.  

As an Account Executive, you will use your strategic social selling skills to educate prospective customers in Australia and New Zealand on the benefits and value of Sales Navigator. You will serve as a trusted adviser, share insights and continually seek opportunities for growth to make your customers as strong and successful as possible.   

Responsibilities 

• Inspire yourself, our company and your customers to embrace a new method of connecting value to customers in Australia and New Zealand 
• Leverage your skills and your customers’ experience to continually evolve our product and the sales process 
• Develop and execute strategic plans for your territory and create reliable forecasts 
• Consistently overachieve the business and revenue objectives set forth in your plan 
• Drive revenue by connecting with customers and building opportunities that will make all parties more successful 
• Work to develop and circulate a set of best practices that will be the foundation of this growing team 
• Listen to the needs of the market and share them with the Product and Marketing team 

As a Project Delivery Executive, you’ll play a key role in supporting the successful delivery of AI data labeling projects for global clients. You’ll work alongside our Delivery, Sales, Engineering, and Community teams to ensure projects are set up smoothly, run efficiently, and meet our quality standards.

This role is ideal for someone early in their career who wants to grow in the world of project management, operations, and AI delivery. You’ll get hands-on experience across the project lifecycle—while being mentored by experienced team members.

High performers can expect to grow into more senior roles within 12–18 months, including project ownership and client management responsibilities.

Responsibilities

• Support the execution of client projects across setup, quality checks, and annotator coordination
• Assist in building project documentation, guides, trackers, and standard workflows
• Monitor task progress and raise any delivery blockers or risks to the project team
• Communicate clearly with internal stakeholders and—depending on the project—with clients
• Help ensure operational tasks (e.g., naming conventions, daily reports, submissions) are done accurately and on time
• Contribute to process improvements, knowledge sharing, or internal initiatives within the Delivery team

• 0–2 years of relevant experience in operations, project coordination, or internship roles (fresh graduates welcome)

• Familiar with Google Workspace (Docs, Sheets, Drive)
• Strong attention to detail, time management, and follow-through
• Self-motivated and eager to learn quickly in a fast-moving environment
• Clear communicator—both written and verbal (English proficiency required)
• Positive, open-minded attitude with a growth mindset
• Possess interest in AI and experience in dabbling with AI agents and automation is a great plus
• Applicants in and outside of Malaysia are welcome to apply. Should you be located outside of Malaysia, you will be considered for a fully remote position.

As Chemin continues to scale, we are strengthening our Client Solution function to support our growth and expand our partnerships with companies looking to adopt AI solutions. We are looking for an experienced Business Development Executive (B2B) to play a key role in identifying opportunities, building client relationships, and driving revenue growth.

This role reports to the Head of Sales, who will retain responsibility for overall sales strategy, key partnerships, and commercial negotiations. Serving as a core partner to the team, you will drive day-to-day business development activities, from prospecting and outreach to managing client conversations and supporting the sales cycle. You will engage with potential clients, understand their business challenges, and position Chemin’s AI capabilities as solutions that help them grow and operate more effectively.

Lead Generation & Market Research

• Identify and source potential clients through research, platforms, and outbound channels
• Qualify leads based on defined criteria and business needs
• Maintain and update lead databases and CRM systems
• Support the BD team with market insights and competitor analysis

Sales & Client Support

• Assist in preparing pitch decks, proposals, and sales materials
• Coordinate meetings, demos, and follow-ups with prospective clients
• Act as an initial point of contact for inbound and outbound leads
• Support handover of qualified leads to Client Solutions or Sales teams

Pipeline & Reporting

• Track lead progress and sales pipeline updates
• Prepare regular reports on lead generation performance and conversion rates
• Ensure accurate documentation and data hygiene in systems

• 1 - 3 years of experience in business development, sales support, or lead generation (tech or B2B environment preferred)
• Strong research, organisation, and communication skills
• Comfortable with outbound outreach and relationship building
• Ability to work independently in a lean, collaborative environment
• Excellent command of English (written and spoken); additional languages are a plus

Our Global SAP team is a truly global team with over 100 employees and is known for its focus on sustainable value creation by translating the latest IT innovations into solutions and services. We use the newest state-of-the-art S/4HANA features as our strategic platform to permanently optimize and enhance our global template. The world-wide SAP roll-out journey continues. 

The organization is currently undergoing a transformation towards digitalization, advancing fundamental elements to meet future needs, such as using new technologies.

YOU can be part of this highly motivated team to ensure Sika’s continuing success on the digital journey. 

For our growing SAP Team in Kuala Lumpur (Office location: Centrepoint South, Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur 59200, Malaysia), we are looking for a passionate and experienced 

Senior Solution Architect SAP TM (Transportation Management)

In this challenging role, you will have the opportunity to work in a highly innovative environment that will together with external partners to perform rollouts in record time. 

What we offer you: 

You will be responsible for the realization of challenging SAP rollouts and projects as part of our Global SAP team and will play a significant role configuring and implementing TM on S/4 HANA (decentral TM on S/4 HANA 2022)

• In our global SAP TM rollouts, you will support all phases of the project lifecycle including analysis, design, development, testing and deployment of solutions as well as documentation and end-user training
• You will customize and configure SAP TM solutions in collaboration with the process experts from the business team and implement these using defined methodologies (i.e. data migration, key user training, testing and go-live)
• You are responsible for the business process analysis, review and challenge gaps, translate the business needs to Sika’s SAP global template solutions using best practices to improve processes, performance, and acceptance
• You have duties in 2nd and 3rd level support, change & incident management and you act also as helping hand for key users for our current SAP TM systems

ABOUT US

Teleport’s on a mission to move things across Southeast Asia and beyond by giving access to affordable and reliable cross-border delivery for all big and small businesses, as fast as next-day.

This role is about #doingboringbetter — applying discipline, precision, and smart thinking to create stability, efficiency, and long-term impact for the organisation.

Ready to shape the stories behind a brand that moves faster, cheaper, and better? Keep reading!
Learn more about Teleport here: https://www.teleport.it/

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

Key Responsibilities

• Analyze structured and unstructured data to identify trends, patterns, and key insights.
• Collaborate with stakeholders across departments to understand business challenges and translate them into data-driven recommendations.
• Take ownership of project planning and execution, ensuring progress is tracked, risks are managed, and deliverables are completed on time.
• Lead and facilitate discussions with stakeholders to gather requirements, clarify objectives, and align on solutions.
• Create clear documentation of processes, workflows, and analysis findings.
• Identify opportunities to streamline operations, improve efficiency, and support business growth.
• Build and maintain reports, dashboards, and tools primarily in Google Sheets or Looker Studio (as and when needed), with an emphasis on clarity, automation, and scalability.

Qualifications & Experience

• 2–4 years of experience in a Business Analyst, Data Analyst, or similar role.
• Proficiency in Google Sheets (GSheets) and Excel; knowledge of SQL, Python, or BI tools is a plus.
• Strong project management and organizational skills; able to manage multiple priorities and meet deadlines.
• Strong analytical and problem-solving skills; comfort working with incomplete or messy data sets; strong attention to detail and data accuracy.
• Excellent communication and stakeholder management abilities; capable of translating complex findings into simple, actionable insights.
• A curious mindset and willingness to ask questions, explore new approaches, and challenge assumptions.
• Experience working in fast-paced, ambiguous, or startup-like environments is a strong advantage.