Total 4 Support Advisor job vacancies in Transportation / Logistics category in Selangor

ROLE SUMMARY:

As the Business Support Coordinator at ULD Logistics & Distribution Sdn Bhd, you will be responsible to execute and facilitate the daily operations of the company. You will be assisting to coordinate personnel and processes to achieve the effective communication, negotiation, customer-oriented approach and distribution of goods to ensure the smooth operations of a variety of channels aiming for maximum efficiency.

Main Responsibilities

Warehousing 

• Manages warehouse inventory and maintains database.
• Coordinates and schedules the movement of products throughout the warehouse including storage and shipment of finished product.
• Implements daily production and shipping plan, arranging for excess stock to be stored in warehouse
• Manages daily flow of finished products by modifying storage space assignments.
• Confirms availability of items to be shipped by verifying inventory records or conducting inventories of required items.
• Identifies and reports slow-moving product and with approval, arranges for the removal of the product.
• Documents all related activities and completes forms and reports.

Operations 

• Responsible for day-to-day coordination, execution and tracking of sea import and export. Communicate with carriers, terminals, customs brokers, truckers and oversea agents.
• Ensure all shipment documentations are compliant with customs rules and regulations.
• Establish and maintain effective relationships and communication with customer, clients, carriers, forwarders, customs etc. and ensure an impeccable service.
• Complete customs clearances and ensure full compliance to any relevant regulations.
• Manage documentation flows; This includes all operational transactions such as bills of lading (B/L), packing lists, commercial invoices and certificates of origin, licenses etc.
• Coordinate the collection/delivery processes and manage this until the final destination according to customers’ requirements.
• Handle customers’ inquiries, requests, and complaints related to delivery, billing statements preparations and validations.

Customer Service & Indoor Sales

• Communicating with customers, making outbound calls to potential customers, and following up on leads. Understanding customers' needs and identifying sales opportunities. 
• Answering potential customers' questions and sending additional information per email.
• Routing qualified opportunities to the appropriate sales executives for further development and closure.
• Other ad-hoc tasks, urgent duties and projects as well as assignments.

Job Highlights

• Inhouse training and upskilling programs.
• Passionate, innovative and energetic work culture.
• Career development, advancement and growth potential.

角色總結：

作為 ULD Logistics & Distribution Sdn Bhd 的業務支援協調員，您將負責執行和促進公司的日常營運。您將協助協調人員和流程，以實現有效的溝通、談判、以客戶為導向的方法和貨物分配，以確保各種管道的順利運作，以實現最大效率。

主要職責

倉儲

• 管理倉庫庫存並維護資料庫。
• 協調和安排整個倉庫的產品移動，包括成品的儲存和運輸。
• 執行日常生產和運輸計劃，安排多餘庫存存放在倉庫
• 透過修改儲存空間分配來管理成品的日常流程。
• 透過驗證庫存記錄或對所需物品進行盤點來確認要運送的物品的可用性。
• 識別並報告滯銷產品，並在獲得批准後安排移除該產品。
• 記錄所有相關活動並填寫表格和報告。

營運

• 負責海運進出口的日常協調、執行和追蹤。與承運人、碼頭、報關行、卡車司機和海外代理商溝通。
• 確保所有裝運文件均符合海關規則和規定。
• 與客戶、委託人、承運人、貨運代理、海關等建立並維持有效的關係和溝通，確保提供無可挑剔的服務。
• 完成清關並確保完全遵守任何相關法規。
• 管理文件流程；這包括所有營運交易，例如提單 (B/L)、裝箱單、商業發票和原產地證書、許可證等。
• 根據客戶的要求協調收集/交付流程並管理直至到達最終目的地。
• 處理客戶與交付、帳單準備和驗證相關的詢問、請求和投訴。

客戶服務和室內銷售

• 與客戶溝通，向潛在客戶撥打外線電話，並跟進線索。了解客戶的需求並識別銷售機會。
• 回答潛在客戶的問題並透過電子郵件發送附加資訊。
• 將合格的機會分配給適當的銷售主管，以進行進一步的開發和結束。
• 其他臨時任務、緊急職責和項目以及指派。

工作亮點

• 內部培訓和技能提升計劃。
• 充滿熱情、創新、充滿活力的工作文化。
• 職業發展、進步和成長潛力。

• Position: Executive Assistant, Freight Administration Support.
  
• Salary: RM 3500-4500.
  
• Location: Kelana Jaya (5-day week),Petaling Jaya.

About the hiring company
This is a long established and leading well run logistics company in Malaysia, providing international freight forwarding and logistics services across a wide range of industries and sectors. They operate from network of international agents across Asia, Australia, Europe and America. Currently they are actively seeking a matured female candidate to assume the role of Executive Assistant with freight administration support role to their Director within the organization. The position is permanent and will be based at their corporate head office in Petaling Jaya. This is a rare and unique opportunity for a career driven Executive Assistant to join this successful organization.
About the role
This position will be reporting to Director of Operations.
The role and scope of works include:
*Your main responsibilities will be to assist and support in the coordination of multimodal cargo shipments-mainly export FCL/LCL and break bulk cargo seafreight.  
*Responsible for providing high level executive and administrative support on matters relating to freight services.
*Responsible for daily management,e-mails, preparation and formatting of reports.
*Respond and advise efficiently to electronic or verbal enquiries on all matters that concern the Director.
*Liaise and coordinate business decisions.
*Assist to manage a portfolio of accounts end to end.
*Provide front line support for the Director with new and potential business clients,including presenting quotation/freight rates based on sales proposals.
*Coordinate and provide administrative support sales process.

In this respect, you should possess a proven good command of English,both spoken and written; a good writing skills in English. Besides, a good business background at senior level is essential and necessary. You need to be flexible and willing to take on tasks in quite a different areas of work in support of the portfolio of Director.

Candidate Profile
This position will suit an individual with a minimum of three years of freight operational experience with sound knowledge of EDI Enterprise. 
This role has extensive clients liaison so the candidate's ability to network with ease are traits that are essential for this exciting role. In this respect, we are looking for some one who can fit into this critical role with the following traits:
*Malaysian female in age group 30-40;
*Matured, bright, lively and personable disposition.
*Possess minimum a Diploma or degree qualification in Business Administration or Logistics Management.
*At least 3-5 years of combined working experience as a Executive Assistant or Sales Administration Support role in previous capacity role.     
*Good command of English, both spoken and written plus conversant in BM and Chinese/Mandarin.
*Strong computer application skills in MS Word, Excel and Power Point and Outlook.

The reward
In return for your work, our client will be offering a competitive remuneration package for the job located in Kelana Jaya area. The package will commensurate with your qualification and experience.

Please only apply if you live/reside within a commutable distance or find it convenient to this job location.

APPLICATION
Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online via JOBSTORE by clicking the apply button to submit your application. Alternatively,candidates may forward their resume directly to us at CHRISJAC via our E-mail at jobs@chrisjac.com.my 

Perks & Benefits

• Casual dress code
• Personal leave

• 職位：行政助理，貨運管理支援。
  
• 薪資：RM 3500-4500。
  
• 地點：八打靈再也 Kelana Jaya（每週工作 5 天）。

關於招募公司
這是馬來西亞一家歷史悠久且運作良好的領先物流公司，為各個行業和領域提供國際貨運代理和物流服務。他們透過遍佈亞洲、澳洲、歐洲和美洲的國際代理商網路開展業務。目前，他們正在積極尋找一名成熟的女性候選人擔任行政助理，並為組織內的主管提供貨運管理支援。該職位是永久性的，將設在位於八打靈再也的公司總部。對於以職業為導向的行政助理加入這個成功的組織來說，這是一個難得且獨特的機會。
關於角色
該職位將向營運總監匯報。
工作的角色和範圍包括：
*您的主要職責是協助和支援多式聯運貨物運輸的協調—主要是出口整箱/拼箱和散雜貨海運。
*負責就貨運服務相關事宜提供高層執行和行政支援。
*負責日常管理、電子郵件、報告的準備和格式化。
*對與總監有關的所有事項的電子或口頭詢問做出有效回應並提供建議。
*聯絡和協調業務決策。
*協助端到端管理帳戶組合。
*為總監與新的和潛在的業務客戶提供一線支持，包括根據銷售建議提供報價/運費。
*協調並提供銷售流程的行政支援。

在這方面，您應該具備良好的英語口語和書面能力；良好的英語寫作能力。此外，良好的高層商業背景也是必不可少的。您需要靈活並願意承擔不同工作領域的任務，以支援總監的工作。

候選人簡介
該職位適合具有至少三年貨運營運經驗且對 EDI Enterprise 有深入了解的個人。
該職位需要與廣泛的客戶聯絡，因此候選人輕鬆建立人際網絡的能力是這一令人興奮的職位所必需的特質。在這方面，我們正在尋找具有以下特徵的能夠勝任這一關鍵角色的人：
*30-40歲的馬來西亞女性；
*個性成熟、開朗、活潑、風度翩翩。
*至少擁有工商管理或物流管理文憑或學位資格。
*在先前的職位中至少擁有 3-5 年擔任行政助理或銷售管理支援職位的綜合工作經驗。
*良好的英語口語和寫作能力，並精通國語和中文/普通話。
*較強的MS Word、Excel、Power Point 和 Outlook 電腦應用能力。

獎勵
作為對您工作的回報，我們的客戶將為位於格拉納再也地區的工作提供有競爭力的薪資待遇。該套餐將與您的資格和經驗相稱。

只有當您居住/居住在通勤距離內或覺得到此工作地點很方便時才可以申請。

應用
特此邀請有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以透過JOBSTORE線上申請，點擊「申請」按鈕提交您的申請。或者，候選人可以透過我們的電子郵件jobs@chrisjac.com.my將簡歷直接轉發給我們CHRISJAC

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