Total 24 Junior Executive Social Media Analyst job vacancies in Kuala Lumpur

Job Responsibilities:

• Handles and ensure customers’ requests, enquiries and complaints via fax, email, letter, Social Media Ticketing & Web Chat are attended and responded in timely manner.
• To support Contact Centre Department’s administrative tasks raised by Inbound Team.
• Ensure individual KRA and contribute to the Department’s overall KRA.
• Ensure operations are complied with internal policy, compliance and guideline as well as BNM requirements.
• Understand customer enquiries and respond via applicable channels: email, web chat, social media ticketing, fax, letter, and outbound call.
• Analyze, review and recommend appropriate solutions to enhance process efficiency and service standard.
• Ability to communicate effectively in written/verbally with polite manner following the processes and procedures.
• To ensure customers’ requests are attended within the stipulated time frame to avoid any service delay.
• Ability to multitask and work as a team to support each other and able to work in flexible working hours/days.
• Proactive in attending to customers' needs & solving their problems.
• Communicate with various departments in order to solve customers’ problem.

Job Requirements:

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in any field.
• Able to work on the rotational shift, 5 days work and your off day/rest day not necessary falls under Saturday/Sunday. 
• At least 1 year(s) of working experience in the related field is required for this position.
• Preferably Executives specializing in Customer Service or equivalent.
• Well verse in English & Bahasa Melayu, knowledge in other dialect will be added advantage.
• Ability to write well in English & Bahasa Malaysia.
• Direct experience in Contact Center operation, Customer Service environment and social media ticketing handling will be added advantage.
• Good interpersonal skills.
• Strong analytical skill and able to work under pressure and tight timeline.
• Ability to work in a team environment and have independent in solving problems.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Personal leave

 Job Responsibilities:-

• To create and conceptualize the company’s brand image.
• Manage the content to marketing of Company’s social media to ensure customer receive full knowledge and information about our products and services by means of product photos, details or video.
• To assist in visual merchandising display at head office and set-up of merchandize display showcase at major events & road shows.
• Meet with immediate superior to determine the scope of a project.
• To carry out ad-hoc duties assigned by the Management/Superior from time to time.
   

Job Requirements: -

• Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Art/Design/Creative Multimedia or equivalent.
• Working experiences in commercial designing field.
• Good understanding of e-commerce concepts and practices.
• Good Knowledge in video editing & photo shooting and experience in web designing.
• Knowledge of social media, YouTube, TikTok, Instagram, XiaoHongShu platforms.
• Strong organizational, capable to handle multiple concurrent tasks and able to work under tight deadlines.
• Excellent communication and interpersonal skills.
  
  

Perks & Benefits: 

• Medical, Dental & Optical Benefits
• Insurance
• EPF, SOCSO, EIS
• Annual Leave
• Staff Purchase
• Interest Clubs
• Personal development opportunities

Able to work from Monday to Friday / 8:30 a.m. to 5:30 p.m. / 9:00 a.m. to 6:00 p.m.

Job Requirements

• Bachelor’s Degree/ Adv Diploma/ Dploma in business or in the related field 
• With minimum of 2 to 3 years of experience in business analysis or a related field would be an advantaged
• Exceptional analytical and conceptual thinking skills.
• Excellent documentation skills.
• Experience creating detailed reports and giving presentations would be an advantaged
• Competency in Microsoft applications including Word, Excel, and Outlook
• Open for Malaysian Only

Perks & Benefits

• Nearby public transport
• Central location
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Open culture
• Personal development opportunities

工作要求

• 商業或相關領域的學士學位/高級文憑/文憑
• 具有至少 2 至 3 年商業分析或相關領域經驗者優先
• 優秀的分析和概念思考能力。
• 出色的文檔編寫能力。
• 有建立詳細報告和進行簡報的經驗者優先
• 具備 Microsoft 應用程式（包括 Word、Excel 和 Outlook）的能力
• 只限馬來西亞人開放

津貼和福利

• 附近的公共交通
• 中心位置
• 免費小吃/歡樂時光
• 定期團隊活動
• 公司旅行
• 開放文化
• 個人發展機會

Key Accountabilities

• Create designs for technical solutions to resolve business problems and try out components of new systems for efficiency
• Reach out to clients and project leaders in the course of work in order to identify and evaluate user and business requirements
• Ensure clean and accurate documentation that may include aspects such as business requirements, client requirements, and technical specifications, and write findings in form of reports
• Ensure that all documents are safely kept and accessible for future reference
• Assist with new releases, and approve all User Acceptance Testing
• Oversee implementation of a new system including data migration
• Facilitate professional and constant communication with overall users on the status of production problems that might arise and inform them about ways of resolving issues
• Carry out research on how IT systems are used and suggest ways for systems improvement and efficiency
• Collaborate with the development team to build the design and specification of the permanent fix
• Communicate the cost (if any) and timeline with the customer and follow through to ensure timely delivery
• Test the product to ensure that it meets user requirements, technically well built, and does not impact existing modules before roll-out,
• Upsell and build value for customers by proposing new features or services.

Requirements

• Bachelor's Degree, Post Graduate Diploma, Professional Degree
• Strong skills in working with relational databases
• Strong skills and ability to troubleshoot issues quickly, and find solutions to solving them independently in a timely manner
• Great knowledge of IT processes and willingness to constantly update knowledge
• Ability to multi task, working on more than one issue simultaneously
• Able to carry out tasks with little or no supervision

Perks & Benefits

• Nearby public transport
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance

主要責任

• 創建技術解決方案的設計以解決業務問題並嘗試新系統的組件以提高效率
• 在工作過程中與客戶和專案負責人聯繫，以確定和評估使用者和業務需求
• 確保文件清晰、準確，其中可能包括業務要求、客戶要求和技術規格等方面，並以報告的形式編寫調查結果
• 確保所有文件均安全保存並可供將來參考
• 協助新版本的發布，並批准所有使用者驗收測試
• 監督新系統的實施，包括資料遷移
• 促進與整體用戶就可能出現的生產問題的狀態進行專業和持續的溝通，並告知他們解決問題的方法
• 研究 IT 系統的使用方式，並提出系統改進和效率的建議
• 與開發團隊合作建構永久修復的設計和規範
• 與客戶溝通成本（如果有）和時間表並跟進以確保及時交付
• 在推出之前測試產品以確保其滿足用戶要求、技術良好且不會影響現有模組，
• 透過提出新功能或服務來追加銷售並為客戶創造價值。

要求

• 學士學位、研究生文憑、專業學位
• 具有使用關聯式資料庫的強大技能
• 較強的技能和快速排除問題的能力，並能及時獨立找到解決方案
• 對 IT 流程有豐富的了解並願意不斷更新知識
• 能夠同時處理多個任務，同時處理多個問題
• 能夠在很少或沒有監督的情況下執行任務

津貼和福利

• 附近的公共交通
• 彈性的工作時間
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險

工作職責：-

• 創造和概念化公司的品牌形象。
• 管理公司社群媒體的行銷內容，確保客戶透過產品照片、詳細資訊或影片獲得有關我們產品和服務的完整知識和資訊。
• 協助總部的視覺行銷展示以及在大型活動和路演中設置商品展示櫃。
• 與直接上級會面以確定專案範圍。
• 執行管理階層/上級不時指派的臨時職責。
  

工作要求： -

• 候選人必須至少擁有專業證書、文憑、高級/高級/研究生文憑、藝術/設計/創意多媒體或同等學歷。
• 擁有商業設計領域工作經驗。
• 對電子商務概念和實踐有很好的理解。
• 良好的影片編輯和照片拍攝知識以及網頁設計經驗。
• 了解社群媒體、YouTube、TikTok、Instagram、小紅書平台。
• 組織能力強，能夠處理多個並發任務並能夠在緊迫的期限內工作。
• 優秀的溝通和人際交往能力。
  
  

津貼和福利：

• 醫療、牙科和光學福利
• 保險
• EPF、SOCSO、EIS
• 年假
• 員工採購
• 興趣俱樂部
• 個人發展機會

工作時間為週一至週五 / 上午 8:30 至下午 5:30 / 上午 9:00 至下午 6:00

**Join Our Team at BPH - British Publishing House!**

About Us:
BPH - British Publishing House, established in 2013, is a premier publishing house known for sharing the inspiring life stories of successful individuals across Europe. We're now expanding our operations into Malaysia and Singapore, with further plans for expansion across Asia in the near future. Join us in our dynamic work environment, offering exceptional earning potential and endless opportunities for growth and success.

Requirements:
- University degree in English, Communications & Journalism preferred
- Detail-oriented with excellent verbal and written communication skills
- Ability to work independently and proactively
- Flexible and adaptable to change
- Strong proficiency in the English language

Responsibilities:
- Review a minimum of 20-40 biographies weekly (less than 2 hours per day)
- Earn RM5 per checked biography
- Biographies average 1200 words in length
- Submit a list of checked biographies by the end of each month for total payout
- For inquiries, contact Paul LOH at 012-678 8542

Perks & Benefits

• Flexible working hours
• Personal development opportunities

**加入我們 BPH - 英國出版社的團隊！**

關於我們：
BPH - 英國出版社成立於 2013 年，是一家頂級出版社，以分享歐洲成功人士鼓舞人心的生活故事而聞名。我們目前正在將業務擴展到馬來西亞和新加坡，並計劃在不久的將來進一步擴展到整個亞洲。加入我們充滿活力的工作環境，提供卓越的收入潛力以及無限的成長和成功機會。

要求：
- 英語、傳播學和新聞學大學學位優先
- 注重細節，具有出色的口頭和書面溝通能力
- 能夠獨立、積極主動地工作
- 靈活且適應變化
- 較強的英語能力

職責：
- 每週至少回顧 20-40 篇傳記（每天少於 2 小時）
- 每檢查一份傳記即可賺取 RM5
- 傳記平均長度為 1200 字
- 在每個月底之前提交一份已核對的簡歷清單以獲得總付款
- 如有查詢，請洽Paul LOH，電話：012-678 8542

津貼和福利

• 彈性的工作時間
• 個人發展機會

• 對產業/業務領域、相關IT功能產品及應用等的概念認知
• 能夠透過多個場景識別和定義需求，以評估真正的業務問題，並隨後與業務和最終用戶驗證任何更新
• 能夠理解、解釋並向業務、最終用戶和技術團隊有效傳達需求和業務場景
• 需要人壽保險經驗
• 需要 Integral Life(Life/Asia) 或其他基於 CSC SMART/400 的申請經驗
• 良好的英語口語和書面能力
• 擁有Integral Life（人壽/亞洲）保險產品表設定經驗為優勢。
• 至少 1 至 4 年相關經驗。

津貼和福利

• 中心位置
• 開放文化

About Target Media Malaysia

Target Media Malaysia is a media owner company that focuses on indoor elevator media. Also a SEA subsidiary of Focus Media Group, based in Shanghai China. Focus Media is the first and also the largest offline advidising China. Focus Media is the first and also the largest offline advidising solution goer int. the partner of choice for the national leading brands by helping them connect with consumers and embrace data across a host of multi-platform inner-building channels. Our group offers comprehensive audience coverage 來自these countries. Focus Media Group has now expanded its ads networking into Southeast Asia, covering more than 30 cities, owning more than 84,000 sets of media assets across 6 countries (Korea, Indonesia, Hapong K. Shaisia, Hapore K.

About the job

Job Purpose:

• Connect with property management companies, building managers, JMBs and property developers to develop collaborative potential, in order to explore the chances of installing media resources in buildings
• Responsible for developing high-rise building to be one of company's media resources, constantly following up collaboration project status, and ensuring the progress of project development
• Systematic exploration, establishment, development of buildings to build relationships with building clients
• Maintain the building partners' relationship, ensure the normal operation of media resources, deliver good communication, coordination and cooperation with the operation department; renew the contract in time
• Resolve emergencies in the cooperation and maintain a stable relationship
• Ensure the data entry accuracy, update, maintenance and upgrade work of the buildings under your care, keep the data timely and comprehensive and ensure data security

Additional Perks:

• Entitled for performance bonus if completion of KPI achieved

Job Requirements:

• Malaysian Citizen with 2 years of work experience, with experience in housing, sales, insurance, and customer service is preferred
• Fresh graduates majoring in marketing, management, business, and media are welcome to apply
• Strong communication skills, communication in Chinese, English and Malay, familiar with local conditions, hard-working and teamwork spirit
• Hardworking and teamwork spirit

關於Target Media Malaysia
Target Media Malaysia 是一家專注於樓宇電梯媒體的媒體公司，也是分眾傳媒集團的東南亞公司，總部位於中國上海。分眾傳媒是梯媒創始公司，也是目前最大的離線廣告供應商。我們的目標是成為馬來西亞領先品牌的首選合作夥伴，幫助品牌與終端消費者建立密切的聯繫。我們的媒體資源提供來自中國和東南亞國家的核心商業區、辦公室、住宅區和購物中心的全面觀眾覆蓋。分眾傳媒集團在東南亞地區涵蓋了6個國家涵蓋30多個城市(韓國、印尼、香港、新加坡、泰國、馬來西亞)，共擁有超過84,000套媒體點位。

職位描述● 系統性的發掘和建立馬來西亞的樓宇合作關係，完成公司指定的樓宇開發任務; ● 對已簽樓宇關係的維護，協調公司其他部門，保障媒體資源正常運營，及時續簽; ● 解決合作中的突發事件，保持長期穩定的合作;
●達成個人KPI，實現成長目標;

任職資格● 兩年工作經驗，從事過房屋仲介、銷售、保險、客服經驗者有先;
● 歡迎應屆畢業生行銷專業，管理，商業，媒體專業;
● 溝通能力強，中英馬來語交流，熟悉當地地況，具有吃苦耐勞和團隊合作精神● 具備組織和活動管理技能;
● 良好的組織、計畫和人際溝通能力;
● 適應性和兼顧多個專案的能力;

津貼和福利

• 員工股權
• 津貼（旅費、交通費等）
• 中心位置
• 休閒著裝要求
• 醫療保險
• 事假

About Target Media Malaysia

Target Media Malaysia is a media owner company that focuses on indoor elevator media. Also a SEA subsidiary of Focus Media Group, based in Shanghai China. Focus Media is the first and also the largest offline advidising China. Focus Media is the first and also the largest offline advidising solution goer int. the partner of choice for the national leading brands by helping them connect with consumers and embrace data across a host of multi-platform inner-building channels. Our group offers comprehensive audience coverage 來自these countries. Focus Media Group has now expanded its ads networking into Southeast Asia, covering more than 30 cities, owning more than 84,000 sets of media assets across 6 countries (Korea, Indonesia, Hapong K. Shaisia, Hapore K.

About the job

Job Purpose:

• The goal is to develop new potential clients and maintain existing advertising customers, promote elevator media cooperation, and assist customers to achieve brand growth;
• Be able to clarify and understand customer needs, own basic marketing analysis, strategic planning and proposal pitching, and be able to continue grow and willing to learn especially in the media industry;
• Continuously develop new customers and maintain long term stable customer relationships;
• Complete the promotion of each project cooperation with the customer, and cooperate with the internal and customer to achieve their marketing aim with company's elevator media resources;
• Strictly abide by the sales system, be honest, pragmatic and diligent;

Job Requirements:

• Malaysia Citizen with 1-2 years of experience in related media fields preferred
• Fresh graduates are welcome to apply, possess at least a Bachelor's Degree in Marketing/Mass Communications/Media or equivalent
• Good understanding of marketing concepts, strategies and best practices
• Good organizational, planning and interpersonal skills
• Adaptability and ability to juggle multiple projects
• Willing to travel

關於Target Media Malaysia

Target Media Malaysia 是一家專注於室內電梯媒體的媒體公司，也是分眾傳媒集團的東南亞公司，總部位於中國上海。分眾傳媒是梯媒創始公司，也是目前最大的離線廣告供應商。我們的目標是成為國內領先品牌的首選合作夥伴，幫助品牌與終端消費者建立密切的聯繫。我們的媒體資源提供來自中國和東南亞國家的核心商業區、辦公室、住宅區和購物中心的全面觀眾覆蓋。分眾傳媒集團現已將廣告網路擴展至東南亞，在6個國家涵蓋30多個城市(韓國、印尼、香港、新加坡、泰國、馬來西亞)，共擁有超過84,000套媒體點位。

職位:行銷專員

職位描述

● 目標開拓與維繫廣告客戶，達成電梯媒體合作，達成品牌成長;
● 能明確且洞悉客戶需求，具備基礎行銷分析能力，策略規劃能力及提案能力，並

能持續在行銷領域學習;
● 不斷開拓新客戶，維繫穩定客戶關係;
● 完成客戶每一個專案合作的落地推進，內部和客戶方的流程配合;
● 嚴守銷售制度，做到誠信、務實、勤奮;

任職資格:
● 馬來西亞公民，擁有1-2年相關領域經驗者優先。
● 歡迎應屆畢業生申請，至少擁有行銷/大眾傳播學士學位或同等學歷。 ● 對行銷理念、策略和最佳實務有很好的理解。
● 良好的組織、計畫和人際溝通能力。
● 適應性和兼顧多個專案的能力。
● 願意出差。

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 中心位置
• 休閒著裝要求
• 醫療保險

About Target Media Malaysia 

Target Media Malaysia is a media owner company that focuses on indoor elevator media. Also a SEA subsidiary of Focus Media Group, based in Shanghai China. Focus Media is the first and also the largest offline advertising solution provider in China. Our goal is to be the partner of choice for the national leading brands by helping them connect with consumers and embrace data across a host of multi-platform inner-building channels. Our group offers comprehensive audience coverage from core business districts, office buildings, residential areas and shopping malls in these countries. Focus Media Group has now expanded its ads networking into Southeast Asia, covering more than 30 cities, owning more than 84,000 sets of media assets across 6 countries (Korea, Indonesia, Hong Kong, Singapore, Thailand, Malaysia). 

About the job 

Job Purpose: 

• Connect with property management companies, building managers, JMBs and property developers to develop collaborative potential, in order to explore the chances of installing media resources in buildings
• Responsible for developing high-rise building to be one of company’s media resources, constantly following up collaboration project status, and ensuring the progress of project development
• Systematic exploration, establishment, development of buildings to build relationships with building clients
• Maintain the building partners’ relationship, ensure the normal operation of media resources, deliver good communication, coordination and cooperation with the operation department; renew the contract in time
• Resolve emergencies in the cooperation and maintain a stable relationship
• Ensure the data entry accuracy, update, maintenance and upgrade work of the buildings under your care, keep the data timely and comprehensive and ensure data security 

Additional Perks: 

• Entitled for performance bonus if completion of KPI achieved 

Job Requirements: 

• Malaysian Citizen with 2 years of work experience, with experience in housing, sales, insurance, and customer service is preferred
• Fresh graduates majoring in marketing, management, business, and media are welcome to apply
• Strong communication skills, communication in Chinese, English and Malay, familiar with local conditions, hard-working and teamwork spirit
• Hardworking and teamwork spirit 

关于 Target Media Malaysia
Target Media Malaysia 是一家专注于楼宇电梯媒体的媒体公司，也是分众传媒集团的东南亚 公司，总部位于中国上海。分众传媒是梯媒创始公司，也是目前最大的线下广告供应商。我们 的目标是成为马来西亚领先品牌的首选合作伙伴，帮助品牌与终端消费者建立密切的联系。我 们的媒体资源提供来自中国和东南亚国家的核心商业区、写字楼、住宅区和购物中心的全面观 众覆盖。 分众传媒集团在东南亚地区覆盖了6个国家覆盖30多个城市(韩国、印度尼西亚、香港、新加 坡、泰国、马来西亚)，共拥有超过84,000套媒体点位。 

职位描述
● 系统性的发掘和建立马来西亚的楼宇合作关系，完成公司指定的楼宇开发任务; ● 对已签楼宇关系的维护，协调公司其他部门，保障媒体资源正常运营，及时续签; ● 解决合作中的突发事件，保持长期稳定的合作;
● 达成个人KPI，实现成长目标; 

任职资格
● 两年工作经验，从事过房屋中介、销售、保险、客服经验者有先;
● 欢迎应届毕业生市场营销专业，管理，商业，媒体专业;
● 沟通能力强，中英马来语交流，熟悉当地地况，具有吃苦耐劳和团队合作精神 ● 具备组织和活动管理技能;
● 良好的组织、计划和人际交往能力;
● 适应性和兼顾多个项目的能力; 

Perks & Benefits

• Employee equity
• Allowance (travel stipends, transportation, etc.)
• Central location
• Casual dress code
• Medical insurance
• Personal leave

About Target Media Malaysia 

Target Media Malaysia is a media owner company that focuses on indoor elevator media. Also a SEA subsidiary of Focus Media Group, based in Shanghai China. Focus Media is the first and also the largest offline advertising solution provider in China. Our goal is to be the partner of choice for the national leading brands by helping them connect with consumers and embrace data across a host of multi-platform inner-building channels. Our group offers comprehensive audience coverage from core business districts, office buildings, residential areas and shopping malls in these countries. Focus Media Group has now expanded its ads networking into Southeast Asia, covering more than 30 cities, owning more than 84,000 sets of media assets across 6 countries (Korea, Indonesia, Hong Kong, Singapore, Thailand, Malaysia). 

About the job 

Job Purpose: 

• The goal is to develop new potential clients and maintain existing advertising customers, promote elevator media cooperation, and assist customers to achieve brand growth;
• Be able to clarify and understand customer needs, own basic marketing analysis, strategic planning and proposal pitching, and be able to continue grow and willing to learn especially in the media industry;
• Continuously develop new customers and maintain long term stable customer relationships;
• Complete the promotion of each project cooperation with the customer, and cooperate with the internal and customer to achieve their marketing aim with company’s elevator media resources;
• Strictly abide by the sales system, be honest, pragmatic and diligent;

Job Requirements:

• Malaysia Citizen with 1-2 years of experience in related media fields preferred
• Fresh graduates are welcome to apply, possess at least a Bachelor’s Degree in Marketing/Mass Communications/Media or equivalent
• Good understanding of marketing concepts, strategies and best practices
• Good organizational, planning and interpersonal skills
• Adaptability and ability to juggle multiple projects
• Willing to travel 

关于 Target Media Malaysia

Target Media Malaysia 是一家专注于室内电梯媒体的媒体公司，也是分众传媒集团的东南亚 公司，总部位于中国上海。分众传媒是梯媒创始公司，也是目前最大的线下广告供应商。我们 的目标是成为国内领先品牌的首选合作伙伴，帮助品牌与终端消费者建立密切的联系。我们的 媒体资源提供来自中国和东南亚国家的核心商业区、写字楼、住宅区和购物中心的全面观众覆 盖。 分众传媒集团现已将广告网络扩展至东南亚，在6个国家覆盖30多个城市(韩国、印度尼西 亚、香港、新加坡、泰国、马来西亚)，共拥有超过84,000套媒体点位。 

岗位:营销专员 

职位描述 

●  目标开拓和维系广告客户，达成电梯媒体合作，达成品牌增长; 
●  能明确和洞悉客户需求，具备基础市场营销分析能力，策略策划能力及提案能力，并 

能持续在营销领域学习; 
●  不断开拓新客户，维系稳定客户关系; 
●  完成客户每一个项目合作的落地推进，内部和客户方的流程配合; 
●  严格遵守销售制度，做到诚信、务实、勤奋; 

任职资格:
● 马来西亚公民，拥有1-2年相关领域经验者优先。
● 欢迎应届毕业生申请，至少拥有市场营销/大众传播学士学位或同等学历。 ● 对营销理念、策略和最佳实践有很好的理解。
● 良好的组织、计划和人际交往能力。
● 适应性和兼顾多个项目的能力。
● 愿意出差。 

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Central location
• Casual dress code
• Medical insurance

Objective: Amplify The Company's Brand Presence and Engagement Through Strategic, Authentic, and Ownership-Driven Social Media Content

Key Results:

• Proactive and Autonomous Content Creation: Capture and publish at least 5 unique, high-quality pieces of content weekly that highlight Shannon’s professional engagements, client interactions, and personal insights. This includes actively filming the CEO’s day-to-day coaching, speaking engagements, and other value-driven activities, demonstrating initiative and ownership.
• Engagement and Creative Innovation: Increase engagement rates by 25% through the ownership of content innovation, introducing at least 2 trend-inspired (related to our industry) content pieces monthly that resonate with the brand and showcase her real-time impact and expertise.
• Strategic Audience Growth: Achieve a 30% increase in overall follower count across social media platforms within 6 months, driven by content that strategically captures and conveys the CEO’s day-to-day professional life and its transformative impact on others.
• Authentic and Comprehensive Brand Storytelling: Enhance brand interaction by 35% within 6 months, by authentically capturing the full scope of the CEO’s work, including bloopers and behind-the-scenes moments, to tell a compelling and holistic story of her brand’s narrative and values.

4R Framework for Social Media Content Creator
Role:

• Central to the CEO's brand narrative, the social media content creator is tasked with capturing, editing, and publishing content that showcases the genuine value and transformation she provides through her coaching and speaking. This role encompasses the ownership of the content creation process and a proactive approach to documenting her professional life.

Responsibility:

• Dynamic Capture of Professional Life: Continuously capture the CEO's coaching sessions, speaking events, and other professional engagements, highlighting the value she brings to her clients and audience.
• Ownership of Content Lifecycle: Manage the entire content lifecycle with autonomy, from identifying moments to capture through to editing and publication, ensuring alignment with the CEO’s brand.
• Proactive Trend Integration and Creative Content Development: Independently identify trends and generate creative content ideas, incorporating the CEO’s day-to-day professional interactions and insights to maintain audience relevance and engagement.
• Audience Engagement and Strategic Growth: Analyze content performance to adapt strategies for maximized engagement and follower growth, taking ownership of the brand’s social media presence and audience relationship.

Results:

• Elevated Brand Presence and Authority: Significantly enhance the CEO’s online visibility and establish her as a thought leader by showcasing her professional activities and the impact of her work.
• Deepened Audience Connection: Foster meaningful audience growth and engagement by authentically portraying the CEO’s dedication and the tangible value she provides.
• Innovative Content Leadership: Position the CEO’s brand as an industry leader in content innovation, driven by a strategic and ownership-minded approach to capturing and presenting her professional life

Requirements

• Strong Sense of Ownership: Demonstrated ability to take full responsibility for content projects, showing initiative, independence, and a commitment to excellence.
• Content Creation Expertise: Proven track record in producing engaging, high-quality content, with a strong portfolio that showcases visual storytelling skills and the ability to capture the brand’s essence
• Adaptability and Initiative: High adaptability to changing environments and situations, with the initiative to capture content opportunities spontaneously, reflecting a strong sense of ownership.
• Trend Awareness and Creativity: An innate ability to identify and apply social media trends creatively, enhancing brand engagement and storytelling.
• Flexibility and Initiative: Ability to travel and work flexibly across different locations, capturing spontaneous and planned content moments with high initiative and minimal direction.

Benefits
Remote Working Flexibility

• The employee by default works remotely, subject to the nature and requirements of their role. It's important to note that certain tasks, such as participation in events or activities requiring physical presence, must be fulfilled on-site.

13th Month Salary

• A guaranteed 13th-month salary paid in January, with the amount prorated for employment less than 12 months.

Medical, Dental, and Optical Allowance

• An annual medical allowance of up to RM 500 for treatment and medicine.
• An annual dental and optical allowance of up to RM 500 for treatment (excluding aesthetic purposes).

Discretionary Benefits

• The employee may be eligible for a discretionary bonus based on performance, granted at the Company's sole discretion.

Others:-
Public Holidays & Off-In-Lieu

• The employee will observe public holidays as per Kuala Lumpur National Holidays. If required to work on a public holiday, Malaysian employees are entitled to Off-In-Lieu.

Annual Leave

• Upon confirmation, the employee is entitled to 14 days of annual leave per calendar year, with proration as necessary.
• For each full year of service, the employee is entitled to an additional day of annual leave.
• Unused Annual Leave: With the Company's approval, the employee may either roll over up to 50% of unutilized annual leave to the next year (max 21 days) or opt for cash-in-lieu.

Medical and Compassionate Leave

• The employee is entitled to 14 days of medical leave and 3 days of compassionate leave per calendar year upon confirmation.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave