Total 26 Senior Executive Service Centre Manager job vacancies in Johor

Responsibilities: 

• Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service.
• Provide clear instructions on complex issues.
• Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and other essential tasks.
• Facilitate effective communication with relevant departments to ensure successful business implementation.
• Assist department leaders in implementing decisions, executing specific plans, and achieving team goals.
• Aid in employees' career development planning, enhance employee satisfaction, guide the construction of a positive work atmosphere, and foster a cohesive team.
• Complete other assigned tasks from superiors. 
  
  Requirements:
• Proficient in English language skills, familiar with English expression, and 2-3 years of relevant customer service management experience.
• Strong organizational skills, adaptability, attention to detail, high resilience to pressure, and a strong sense of responsibility.
• Excellent interpersonal communication skills to build efficient collaborative relationships with various departments.
• Proficient in using office software with a strong learning ability. 

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities

Responsibilities: 

• Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service.
• Provide clear instructions on complex issues.
• Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and other essential tasks.
• Facilitate effective communication with relevant departments to ensure successful business implementation.
• Assist department leaders in implementing decisions, executing specific plans, and achieving team goals.
• Aid in employees' career development planning, enhance employee satisfaction, guide the construction of a positive work atmosphere, and foster a cohesive team.
• Complete other assigned tasks from superiors. 
  
  Requirements: 
• Proficient in English language skills, familiar with English expression, and 2-3 years of relevant customer service management experience.
• Strong organizational skills, adaptability, attention to detail, high resilience to pressure, and a strong sense of responsibility.
• Excellent interpersonal communication skills to build efficient collaborative relationships with various departments.
• Proficient in using office software with a strong learning ability. 

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities

Job description:

• Conduct consultations with patients on treatments and procedures and remain professional and approachable throughout the process.
• To examine patients with care and compassion.
• To clarify and educate patients on healthcare and wellness.
• To document all medications, diagnoses, treatments and consultations.
• Respond to patient's medical/health problems by referring to their history and carrying out diagnosis, investigation, treatment, and referral as appropriate
  Contribute to the delivery of patient services with nurses, technicians, and other medical staff.
• Collect, record, and maintain patient information, such as medical history, reports, and examination results.
• Participate in research studies commissioned by the hospital board.
• The doctor is also passionate about the medical profession and able to serve people with love, care, and kindness. The doctor also understands that the medical profession is a field in the art of service provided to people.
• To assure compliance with SOP, regulations and medical protocols.
• To work together with the rest of the team members
• Willing to learn leadership & management skills.

Requirements:

• MBBS or Medical Degree from a recognized university.
• Registered with the Malaysian Medical Council.
• Possess Annual Practice Certification (APC).
• At least 6 year(s) of working experience.
• Well-groomed with a pleasant personality.
• Excellent interpersonal, communication, and leadership skills.
• Willing to work in JOHOR BAHRU.

Perks & Benefits

• Medical insurance
• Opportunities for promotion
• Professional development

Job Responsibilities 

• Investigate and analyze various risk behaviors such as fraud, phishing, account theft, etc., and make correct handling to reduce user losses and improve user satisfaction.
• Continuously monitor user behavior, write investigation reports on identified risk control cases and analyze risk data.
• Continuously identify risk cases, maintain case database and summarize behavioral characteristics through risk management and real-time monitoring.
• Timely discover data anomalies and synchronize relevant departments to avoid losses.
• Experience in anti-fraud/AML related positions is preferred, experience in data analysis is a plus. 
  
  Job Requirements
• Bachelor's degree or above.
• More than 1-year experience in risk investigation and analysis.
• Fluent in spoken and written Mandarin Chinese
• Experience in anti-fraud, anti-money laundering, transaction monitoring, case handling functions in payment institutions, exchanges, banks, and related industries is preferred.
• Strong language communication skills and good written expression skills
• Good at teamwork and cross-departmental collaboration
• Have strong logical thinking ability and data analysis ability, disassemble and analyze data.
• Night shifts are required.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities

Responsibilities: 

• Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service.
• Provide clear instructions on complex issues.
• Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and other essential tasks.
• Facilitate effective communication with relevant departments to ensure successful business implementation.
• Assist department leaders in implementing decisions, executing specific plans, and achieving team goals.
• Aid in employees' career development planning, enhance employee satisfaction, guide the construction of a positive work atmosphere, and foster a cohesive team.
• Complete other assigned tasks from superiors. 

Requirements: 

• Proficient in English language skills, familiar with English expression, and 2-3 years of relevant customer service management experience.
• Strong organizational skills, adaptability, attention to detail, high resilience to pressure, and a strong sense of responsibility.
• Excellent interpersonal communication skills to build efficient collaborative relationships with various departments.
• Proficient in using office software with a strong learning ability. 

Perks & Benefits

1. Commission and bonus
2. Allowance (travel stipends, transportation, etc.)
3. Nearby public transport
4. Central location
5. Casual dress code
6. Free snacks / Happy hours
7. Regular team activities
8. Medical insurance
9. Personal leave
10. Personal development opportunities

職位描述：

• 與患者就治療和程序進行諮詢，並在整個過程中保持專業和平易近人。
• 以關懷和同情心檢查患者。
• 澄清和教育患者有關醫療保健和健康的知識。
• 記錄所有藥物、診斷、治療和諮詢。
• 透過參考患者的病史並進行適當的診斷、調查、治療和轉診來應對患者的醫療/健康問題
  與護士、技術人員和其他醫務人員一起為病人提供服務。
• 收集、記錄和維護患者信息，例如病史、報告和檢查結果。
• 參與醫院董事會委託的研究。
• 這位醫生也對醫療事業充滿熱情，能夠以愛心、關懷和善良為人們服務。醫生也明白，醫療產業是為人們提供服務的藝術領域。
• 確保遵守 SOP、法規和醫療協議。
• 與其他團隊成員一起工作
• 願意學習領導和管理技能。

要求：

獲得認可大學的醫學學士學位或醫學學位。

已在馬來西亞醫學理事會註冊。

擁有年度執業認證（APC）。

至少 6 年工作經驗。

打扮得體，個性開朗。

優秀的人際溝通、溝通和領導能力。

願意在新山工作。

津貼和福利

• 醫療保險
• 晉升機會
• 專業發展

Syarat Kelayakan Jawatan :-

1. Warganegara Malaysia.

2. Kelulusan - Ijazah Sarjana Muda/Sarjana (Pengurusan Perniagaan & Pemasaran) atau dalam bidang yang berkaitan dari institusi yang diiktiraf oleh Badan Profesional dan Kerajaan dalam bidang tersebut.

3. Pengalaman bekerja - minimum 6 tahun dalam bidang pengembangan bisnes.

4. Fasih berkomunikasi dalam Bahasa Melayu dan Bahasa Inggeris (kebolehan berkomunikasi dalam bahasa lain adalah satu kelebihan).

5. Mempunyai Sijil Profesional merupakan satu kelebihan; Penilaian Berdaftar, Penilai, Ejen Harta Tanah, Kad Hijau CIDB dan Pengurus Harta daripada (LPPEH).

Deskripsi Tugas Utama :-

1. Bertanggungjawab berunding dan memaktubkan pelaburan-pelaburan berpotensi untuk menjana penghasilan pendapatan Kumpulan YPJH.

2. Bertanggungjawab mengetuai kumpulan pemasaran dan jualan untuk mencapai sasaran penjualan unit-unit rumah serta mentadbir urusan sokongan perkhidmatan pelanggan dari promosi, tempahan sehingga serahan pemilikan kosong (Serah Kunci).

3. Meneroka pasaran hartanah berpotensi dan menguruskan aktiviti-aktiviti promosi jualan hartanah.

4. Menyediakan laporan pencapaian penjualan kepada pihak pengurusan.

Faedah-Faedah

• Elaun (Sara Hidup, Bil Telefon, dan lain-lain)
• Rawatan Perubatan, Optik dan Pergigian
• Insurans Berkelompok

Syarat Kelayakan Jawatan :-

1. Warganegara Malaysia.

2. Kelulusan - Ijazah Sarjana Muda/Sarjana (Pengurusan Perniagaan & Pemasaran) atau dalam bidang yang berkaitan dari institusi yang diiktiraf oleh Badan Profesional dan Kerajaan dalam bidang tersebut.

3. Pengalaman bekerja - minimum 6 tahun dalam bidang pengembangan bisnes.

4. Fasih berkomunikasi dalam Bahasa Melayu dan Bahasa Inggeris (kebolehan berkomunikasi dalam bahasa lain adalah satu kelebihan).

5. Mempunyai Sijil Profesional merupakan satu kelebihan; Penilaian Berdaftar, Penilai, Ejen Harta Tanah, Kad Hijau CIDB dan Pengurus Harta daripada (LPPEH).

Deskripsi Tugas Utama :-

1. Bertanggungjawab berunding dan memaktubkan pelaburan-pelaburan berpotensi untuk menjana penghasilan pendapatan Kumpulan YPJH.

2. Bertanggungjawab mengetuai kumpulan pemasaran dan jualan untuk mencapai sasaran penjualan unit-unit rumah serta mentadbir urusan sokongan perkhidmatan pelanggan dari promosi, tempahan sehingga serahan pemilikan kosong (Serah Kunci).

3. Meneroka pasaran hartanah berpotensi dan menguruskan aktiviti-aktiviti promosi jualan hartanah.

4. Menyediakan laporan pencapaian penjualan kepada pihak pengurusan.

Faedah-Faedah

• Elaun (Sara Hidup, Bil Telefon, dan lain-lain)
• Rawatan Perubatan, Optik dan Pergigian
• Insurans Berkelompok

我們正在尋找一位可靠的工料測量師加入我們有能力的專業團隊。工料測量員的任務是分析現有預算並進行改進、審查計劃和準備數量估算、與各種承包商和供應商談判以及與客戶和現場經理建立關係。

要成為一名成功的工料測量師，您應該具備有條理的方法和高超的人際交往能力。優秀的工料測量師不僅擅長分析成本，而且還知道如何讀懂人並調整談判策略以確保最佳結果。

職責：
- 審查施工計劃並準備數量要求。

- 審查維護和材料成本以及合約以確保最佳交易。

- 與現場經理、客戶、承包商和分包商聯絡。

- 準備報告、分析、合約、預算、風險評估和其他文件。

- 就改進和新策略向經理和客戶提供建議。

- 追蹤材料並在需要時訂購更多材料。

- 記錄設計中的任何變更並更新預算。

- 與外部和內部利害關係人建立並維持專業關係。

- 根據需要從辦公室前往各個地點。

- 確保合約履行得到最佳化，並確定並完成必要的改進行動。

要求：
- 工料測量、工程、管理或類似專業學士學位。
- 有施工估算或財務經驗者佳。
- 強大的分析和批判性思考能力。
- 該職位需要至少 8 年相關領域的工作經驗。
- 優秀的談判和人際交往能力。
- 組織、規劃和製定策略的能力。
- 申請人必須願意經常參觀計畫現場。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 公司旅行
• 個人發展機會

Responsibilities: 

• Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service.
• Provide clear instructions on complex issues.
• Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and other essential tasks.
• Facilitate effective communication with relevant departments to ensure successful business implementation.
• Assist department leaders in implementing decisions, executing specific plans, and achieving team goals.
• Aid in employees' career development planning, enhance employee satisfaction, guide the construction of a positive work atmosphere, and foster a cohesive team.
• Complete other assigned tasks from superiors. 

Requirements:

• Proficient in English language skills, familiar with English expression, and 2-3 years of relevant customer service management experience.
• Strong organizational skills, adaptability, attention to detail, high resilience to pressure, and a strong sense of responsibility.
• Excellent interpersonal communication skills to build efficient collaborative relationships with various departments.
• Proficient in using office software with a strong learning ability. 

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities

Job Description:
-Complete comprehensive review of incoming customer onboarding documents and ensuring that the application is consistent with company’s policy and customer risk control assessment. 

-Reviewing customer KYC documents by utilizing our validation tools and reputable sources to verify the AML documentation. 

-Perform CDD/EDD on customers to ensure that the AML onboarding process follows our compliance policies and procedures. 

-Follow up pending cases according to our internal SLA. 

-Investigating or screening customers against sanctions, PEP, and adverse media. 

-Delivering high quality service to customers and internal departments ensuring all enquiries are handled in a professional manner and doing necessary escalation if needed. 

-Product or system enhancement for our CDD function and procedures. 

Job Requirements: 

-Proficient English abilities with college degree or above. 

-Be patient, detail-oriented attitude, candidates with strong communication and coordination abilities. 

-Strong team player who can get used to the fast-paced industry easily. 

-This is a 5 working day rotational shift role as we are serving Europe. 

Job Benefits: 

-Excellent growth and advancement opportunities. 

-Employee engagement, recognition, and appreciation programmes. 

-Annual Leave, Sick Leave, Hospitalization Leave, Wedding Leave, Maternity Leave, Paternity Leave, and a variety of other benefits are available. 

-Comprehensive insurance coverage 

-Festival gifts, Wedding gifts, birthday vouchers, etc. 

-Team Building 

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities

工作職責

• 調查分析詐欺、釣魚、帳戶被竊等各類風險行為，並做出正確處理，減少用戶損失，提高用戶滿意度。
• 持續監控使用者行為，對發現的風控案例撰寫調查報告並分析風險資料。
• 透過風險管理和即時監控，持續識別風險案例，維護案例資料庫並總結行為特徵。
• 及時發現數據異常並同步相關部門，避免損失。
• 有反詐欺/反洗錢相關職位經驗者優先，有數據分析經驗者優先。
  
  工作要求
• 本科及以上學歷。
• 1年以上風險調查分析經驗。
• 中文國語口語和書寫流利
• 有支付機構、交易所、銀行及相關產業反詐欺、反洗錢、交易監控、案件處理職能經驗者優先。
• 較強的語言溝通能力及良好的書面表達能力
• 善於團隊合作與跨部門協作
• 具備較強的邏輯思考能力和資料分析能力，對資料進行拆解分析。
• 需要夜班。

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險
• 事假
• 個人發展機會

Title:   HR  & ADMIN  MANAGER

 
 Location : Taman Perindustrian Gemilang, Ulu Tiram, Johor

Salary range  : RM 6,500 – RM 7,000

 
Requirements :

Diploma in any discipline / related field

At least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field. 
Minimum working experience:

At least 5 year(s) of working experience in the related field is required for this position.
Other Skill or Knowledge required:

Good knowledge of the Malaysian Labour Law and handling of the foreign workers procedures. 
Able to work independently with strong leadership quality and excellent interpersonal skills. 
Computer literate and able to handle computerized payroll system.
Convenient for flexible working hours. 
Advanced verbal and written English level is requested.
 

Responsibility :

• Support the company’s management in regards with the company’s property, public relation, legal, and welfare, secretarial or personal functions.
• Develop, implement and administer the company’s personnel policies to ensure effective recruitment, utilization, motivation and retention of employees and to ensure harmonies industrial and employee relation.
• Responsible for the proper documentation of contract.
• Maintain and review long term manpower and succession plan and recommended changes where necessary. Provide Effective recruitment services and recommend selection candidates.
• Advise top management on appropriate terms and condition of services for employees and make review where necessary.
• Conduct counseling for minor disciplinary problem.
• Update and maintain all employees’ personal files up to managerial level.
• Supervise the maintenance and general housekeeping of office areas, furniture and equipment.
• Plan and implements administration and office procedure and effectively manage the day-to-day administrative function.
• Process promotion / upgrading and transfer.
• Maintain and update all compensation and benefits programmers EPF, Socso, Income Tax.
• Administer the company’s salary administration system.
• Ensure that employee’s sick leave, annual leave and long service leave record are maintained up to date.
• Prepare statistic relating to absenteeism, turnover and recruitment cost as directed.
• May assist superior in organizing training and development programs for employees.
• Updates, tracks and maintain record on services/facilities provided by company e.g. lockers, uniforms, transport, stationery.
• Maintain the company notice board.
• Conduct exit interview for direct and indirect employees.
• Preparing of warning letter, show cause letter and follow up the daily attendance day to day.
• Prepare monthly headcount report.
• Responsible for all job advertisement (internal/external) as well as provide suggestion and recommendation on ways to promotes better advertising.
• Plan and implement performance rating system for the staffs 
• Plan and implement the company’s daily express courier consignment activities. 
• Any reasonable duties assigned from time to time by head of department

Working days:  Monday –  Friday   -(5 days)

Working hours : 8:30 am – 6.00pm

Other Benefit / Allowance :

• Monthly Transport Allowance – RM 300
• Daily Meal Allowance – RM 10
• Annual Medical Allowance – RM 150

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Personal development opportunities

Location: Kulai, Permas Jaya, Batu Pahat

(1)   Job descriptions

·       Market and grow SME Plus loans and process cases via EOS.

·       Attend to customer requests and appeals on credit related matters within the SLA, and provide basic advise and services to meet customers’ needs.

·       Process credit proposals and ad-hoc requests received from customers (existing and new) within SLA’s standard of service; i.e. to ensure Bank’s risk parameters and guidelines are adhered to, and to aware of common shortcomings highlighted by GCRM and Risk Management to maintain high credit standards.

·       Monitor all WLs, SMAs and keep Newly Impaired Loans low; i.e.  to keep abreast of market developments and early warning signals, to take preventive action to avoid SMAs from turning Impaired.

·       Market and sell the Bank's loan products to new and existing customers. This also includes cross-selling of other Bank's products and services.

·       Building closer rapport with existing customers to boost utilization and share of business / wallet

(2)   Requirements

·       Minimum 3 years’ experience in sales and knowledgeable in SME+ Business is added advantages.

·       Strong marketing and business acumen with good interpersonal/relationship skills and able to interact with people at all levels.

·       Results-driven, self-motivated and enthusiastic to build a good sales career

·       High self-confident, energetic, and capable to work under sales pressure

(3)   Salary package   

·       Up to RM10K, salary is negotiable to obtain a win-win situation.

- Employee benefits are truly top-notch. 

職位：人力資源及行政經理

地點 : Taman Perindustrian Gemilang, 烏魯地南, 柔佛州

薪資範圍：RM 6,500 – RM 7,000

要求 ：

任何學科/相關領域的文憑

至少文憑、高級/高級/研究生文憑、學士學位、研究生文憑、專業學位，任何領域。
最低工作經驗：

該職位需要至少 5 年相關領域的工作經驗。
所需的其他技能或知識：

熟悉馬來西亞勞工法和處理外籍勞工的程序。
能夠獨立工作，具有較強的領導特質和出色的人際溝通能力。
懂計算機並能夠處理電腦化工資系統。
方便彈性工作時間。
要求具有較高的口頭和書面英語程度。

責任 ：

• 在公司財產、公共關係、法律和福利、秘書或個人職能方面支援公司管理。
• 制定、實施和管理公司的人事政策，以確保有效招募、使用、激勵和保留員工，並確保和諧的產業關係和員工關係。
• 負責合約的正確記錄。
• 維護和審查長期人力和繼任計劃，並在必要時提出變更建議。提供有效的招募服務並推薦選拔候選人。
• 就為員工提供適當的服務條款和條件向最高管理層提供建議，並在必要時進行審查。
• 對輕微紀律問題進行輔導。
• 更新和維護直至管理層的所有員工的個人檔案。
• 監督辦公區域、家具和設備的維護和一般內務管理。
• 規劃和實施行政和辦公室程序，有效管理日常行政職能。
• 流程升級/升級和轉移。
• 維護和更新所有薪資和福利規劃者 EPF、Socso、所得稅。
• 負責公司薪酬管理制度的管理。
• 確保員工的病假、年假和長期服務假記錄保持最新。
• 依指示準備有關缺勤、營業額和招募成本的統計資料。
• 可以協助上級為員工組織培訓和發展計劃。
• 更新、追蹤和維護公司提供的服務/設施的記錄，例如儲物櫃、制服、交通、文具。
• 維護公司佈告欄。
• 對直接和間接員工進行離職面談。
• 準備警告信、出示原因信並追蹤日常出勤情況。
• 準備每月的員工人數報告。
• 負責所有招聘廣告（內部/外部），並就如何推廣更好的廣告提供建議和建議。
• 規劃並實施員工績效評估體系
• 規劃並實施公司日常快遞托運活動。
• 部門主管不時指派的任何合理職責

平日：週一-週五-（5天）

工作時間 : 上午 8:30 – 下午 6:00

其他福利/津貼：

• 每月交通津貼 – RM 300
• 每日膳食津貼 – RM 10
• 每年醫療津貼 – RM 150

津貼和福利

• 津貼（旅費、交通費等）
• 個人發展機會