Total 254 Production Engineer job vacancies in Malaysia

As a QA Engineer you will be supporting the development teams by ensuring the quality of their output through a combination of manual and automated testing.

Who we are

Trade Nation is a global CFD and spread betting broker. We help traders make better decisions through clear market insights, transparent pricing and fairer approach to trading.

Since 2014, we’ve grown into a market-leading, low-cost broker with our headquarters in London and offices across Europe, South Africa, Asia-Pacific, and key offshore regions including the Caribbean and Indian Ocean. Our platform is available in 14 languages, making it accessible to traders worldwide.

Built on transparency and trust, and driven by our people, our focus is simple: helping customers trade more effectively. We do that by keeping costs low, cutting unnecessary complexity and using technology to put traders first.

Our commitments to each other

We have each other’s backs

There when we need each other most

 We challenge each other

Be more creative, more curious, more bold

We thrive together

Taking our work to the next level

We form strong bonds

Through team building and social events

We don’t judge

Instead, we teach and are open to learning

We step up

Taking ownership and supporting each other to do the same

Key Responsibilities:

• Collaborating with cross functional teams to understand product features and architecture.
• Deriving meaningful test scenarios based on business requirements and system workflows.
• Performing functional, regression, integration and end-to-end testing on tasks and epics.
• Developing and maintaining an up-to-date regression pack to ensure ongoing testing of critical functionalities.
• Writing, executing, and maintaining test cases for automation.
• Assisting in bug reproduction, investigation and work with developers on root cause analysis.
• Maintaining test scripts to run in CI/CD environment.
• Promoting delivery of quality software.
• Communicating effectively on progress and ensure impediments are raised early to minimise impact on the delivery.

• Proven experience in quality assurance across automated and manual testing within software development with at least 3+ years of experience.
• Should have 2+ years’ experience in front-end, API and end-to-end testing.
• Develop and maintain automated scripts using tools like Playwright, Cypress, K6 and Postman.
• Strong preference for experience in scripting language such as TypeScript, JavaScript.
• Skilled in using CI/CD tooling such as GitLab, TeamCity etc
• Experience using Jira or similar project management tool.
• Maintain and enhance test documentation including test scenarios and bug reports.
• Excellent attention to detail, highly organised with a proactive and independent approach.
• Capable of working on multiple tasks simultaneously and managing deadlines.

Preferred Qualifications

• Relevant testing qualifications such as ISTQB, Agile software testing courses.
• Experience with Playwright using Typescript language.
• Experience in API testing using Postman or similar tools.
• Good to have knowledge in C#
• A positive attitude with the ability to work independently and as part of a team.
• Knowledge of Agile methodologies and experience working in an agile environment.

Qualify, Assembly Sustenance and Process Improvements on Power QFN package and Cu Clip related thin die assembly processes.

Key Responsibilities

• Design package, develop processes to qualify PQFN (Power Quad Flat-No lead) packages for SPS (Smart Power Stage) products & its associated modules.
• Ramp up manufacturing volume and qualify required sources.
• Responsible for line sustaining. Improve assembly yield, capacity, quality and costs.
• Address internal and external customer feedback / issues collaborating with Test / Product Engineers, Quality & Operations organization.
• Manage Product Lifecycle Management documents to the latest status.
• Conduct change-management with suppliers to sustain / improve capacity and cost. 

We're looking for a skilled Data Engineer with a strong product builder mindset to join our Product Development Team. In this role, you'll be instrumental in building and maintaining the data infrastructure that powers our data products. You'll work closely with product owners, engineers, developers, and data scientists to ensure the quality, consistency, and scalability of our solutions.

This is a hands-on role where you'll help shape the future of our data products—translating business needs into robust, scalable data solutions that empower our clients to make smarter decisions.

What you'll do

• Design and build robust, scalable data pipelines to ingest and process large volumes of data.
• Develop complex data models to support client-facing teams and product features.
• Lead and support the migration of data infrastructure from on-premise to cloud environments.
• Collaborate with stakeholders to understand data requirements and translate them into technical solutions.
• Implement and maintain optimal cloud-based architectures to support our data products.
• Own the full lifecycle of data processes—from ideation to deployment and maintenance.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• To plan, coordinate and follow-up sputter systems start-up / conversion activities and process documentation.
• To audit sputter parameters and practice periodically, include online SPC and procedure conformance.
• To lead sputter process related issues trouble shooting (common causes), work closely with shift process team in sputter process sustaining, trouble shooting & improvement in order to achieve sputter utilization (down time), yield & quality goal.
• To lead Sputter Process Improvement Projects (SU/STT/Cost/Quality/PPH & others), which include new products/machines/process qualification.
• To lead, supervise and coach/train process tech, include engineering specialist and characterize technicians.
• Responsible for sputter process related issues trouble shooting (common causes), work closely with Shift process team in sputter process sustaining, trouble shooting & improvement in order to achieve sputter utilization (down time) & quality goal.
• Responsible to lead, supervise and coach/train process tech, include engineering specialist and characterize technicians. Responsible to train and share PMR/DS sputter process and yield improvement knowledge with the team.
• Responsible for sputter parameters monitoring, include online SPC monitoring and procedure conformance.
• Responsible for sputter machine start-up include process characterize (new products & process changes).
• Responsible for new products/machines/process qualification.
• Responsible for sputter process improvement projects (SU/STT/Cost/Quality/PPH & others).

Others include FMEA.

• Understand and accept responsibility for performing jobs safely
• Follow safety and health rules
• Responsible to assist in sputter yield related issues trouble shooting (common causes).
• Work closely with Anelva yield team in sputter yield sustaining, trouble shooting & improvement in order
• to achieve sputter yield goal. This includes 0725 Operation Yield Improvement.
• Other supervisor assigned task
• Improve Media magnetic baseline: ACC% and to enable process stability and repeatability via recipe tuning and optimization.
• Responsible for new product qualifications.  

Position Overview

We are seeking a strategic Operation/Production Material & Cost Engineer to lead comprehensive OSRM (Operating Supply & Raw Material) and spare parts management initiatives. This role combines financial acumen, operational excellence, and digital innovation to drive significant cost optimization while ensuring seamless production continuity. You will spearhead transformational projects that leverage AI and automation to enhance inventory efficiency, cost transparency, and decision-making across the organization.

Key Responsibilities

1. Strategic OSRM & Spare Parts Cost Management

• Own end-to-end OSRM and spare parts cost planning, monitoring, and control to achieve or exceed annual financial targets.
• Conduct comprehensive cost driver analysis and variance investigations; identify and execute high-impact cost reduction and optimization initiatives.
• Lead strategic OSRM cost improvement projects, including consumption reduction, supplier rationalization, and lifecycle cost optimization.

2. Demand, Supply & Inventory Planning

• Develop and manage integrated OSRM demand and supply plans aligned with production requirements and operational capacity.
• Oversee procurement and distribution of production cleanroom consumables and OSRM to ensure uninterrupted operational continuity.
• Manage company spare parts inventory strategically, including stock profiling, safety stock optimization, and inventory location management.
• Control inventory aging and excess materials to maximize working capital efficiency and operational agility.

3. Inventory Management Systems & Data Governance

• Ensure data integrity, accuracy, and reliability across the Spare Parts Inventory Management System (SPIMS).
• Develop and maintain comprehensive inventory monitoring dashboards, KPIs, and analytical reports tracking aging, usage patterns, and cost trends.
• Champion SPIMS long-term enhancement initiatives, including system optimization, data governance frameworks, and process automation.
• Oversee Store 5S implementation and safety compliance standards across all SPIMS operations.

4. Digital Transformation & AI-Enabled Innovation

• Drive AI-enabled and digital transformation initiatives across OSRM and SPIMS planning, inventory management, and cost control functions.
• Identify and implement advanced solutions including:
  • Predictive usage forecasting and demand sensing algorithms
  • Automated replenishment and inventory optimization systems
  • Real-time digital dashboards for OSRM cost and KPI monitoring
  • Advanced data analytics for non-moving inventory, aging material, and lifecycle cost analysis
• Collaborate with IT, Digital Transformation, and Engineering teams to design, deploy, and sustain automated workflows and AI-driven decision support tools.
• Continuously enhance planning accuracy, response time, and cost transparency through process automation and digitalization.

5. Operational Governance & Performance Management

• Conduct regular OSRM usage and KPI reviews, compile performance data, and monitor key operational metrics.
• Establish and maintain robust monitoring systems for critical OSRM used in production operations.
• Supervise technical teams and ensure effective execution of daily OSRM and SPIMS operations.
• Support production teams on used spare part scheduling, waste handling, and scrap disposal in compliance with SPIMS requirements.

6. Cross-Functional Leadership & Collaboration

• Partner strategically with Production, Warehouse, Inventory Control, and Procurement teams on OSRM initiatives including RTV management, on-hold materials, aging inventory, on-time issuance, staging area optimization, and chemical transfer scheduling.
• Collaborate closely with Process Engineering, NPI, and Procurement on new material introduction for mass production, usage algorithm verification, and implementation timelines.
• Lead non-moving parts disposition planning with Equipment teams using SPIMS data analytics.
• Support tooling and logistics improvement projects that enhance production operational efficiency.

The Assistant Chief Engineer supports the Director of Engineering / Chief Engineer in overseeing the day-to-day operation, maintenance, repair, and improvement of all engineering systems and facilities. This role ensures the property operates safely, efficiently, and in compliance with statutory and brand standards while delivering excellent guest and colleague experiences.

• Lead a team of manufacturing operators and line leaders to achieve output, quality, and cycle time targets.
• Follow cleanroom protocols, safety regulations, and quality standards at all times.
• Participate in process improvement, cost reduction, yield enhancement projects & RPA.
• Comply with company policies, EHS requirements, and industry regulations
• Perform other duties as assigned to support manufacturing operations

• Lead a team of manufacturing operators and line leaders to achieve output, quality, and cycle time targets.
• Follow cleanroom protocols, safety regulations, and quality standards at all times.
• Participate in process improvement, cost reduction, yield enhancement projects & RPA.
• Comply with company policies, EHS requirements, and industry regulations
• Perform other duties as assigned to support manufacturing operations

• Lead a team of manufacturing operators and line leaders to achieve output, quality, and cycle time targets.
• Follow cleanroom protocols, safety regulations, and quality standards at all times.
• Participate in process improvement, cost reduction, yield enhancement projects & RPA.
• Comply with company policies, EHS requirements, and industry regulations
• Perform other duties as assigned to support manufacturing operations

• To assist in implementing the company Quality, Safety, Health, and Environmental Management System to making sure it is full compliances to International Standard, Legal compliances, local regulations and any code of practice.
• Execute the Planning and execution of ISO 9001 standard for both corporate and project site related.
• Be a Liasson parties for relevant authorities to ensure Quality matters and concerns being resolved promptly and effectively.
• Provide sound advice and guidance to support the effective implementation of Quality Management System.
• Continually improve the QSHE Management System implementation and provide sound logical applicable mitigation for QSHE related concern.
• Active participation and inspections including provided Quality audit report in all the Solar Farm.
• Propose the Quality Training program and execute the OJT training program in accordance the needs to address and mitigate risk and danger.
• Assist Project Management Team to implement and execute QAQC plan and Project Quality Plan.
• Coordinate and investigate if any Quality related incident happened and enforce remedial and preventive measure to avoid re-occurrence.
• Responsible to develop, lead and promote Total Quality Management excellent to by ensuring full compliances in accordance to QSHE related.
• To be available for communication and coordination whenever required by the organization for Quality related concern.
• Accountable for overall Quality, Safety, Health, and Environmental performance of the corporation.
• Perform inspections with records to making sure the compliances in accordance approved Methods of installation.
• Use professional knowledge and experience with leading assignments, coordination with clients, and service delivery to optimize operational efficiency and client experience.
• Assist the team Manager in assignment and management of specific tasks and work streams.
• Lead assigned sections of an engagement while report accordingly on progress, matters arising and matters of concern throughout an engagement
• Assigns work to fellow / subordinate team members based on section of assignment, while perform quality assurance reviews of work papers
• Work with team members to meet or exceed targeted utilization hours
• Assist with team management and administrative matters

• Bachelor’s Degree in engineering or Renewables Energy or equivalent
• Minimum 3 years of relevant professional audit experience
• Demonstrate confidence and maturity to work under pressure, in a virtual setting, with an international team
• Demonstrate maturity and capability to work with fellow team members while assist to develop junior members of the team
• Self-driven and possess inclination towards use of technology for professional services
• Open to learning new technical knowledge
• Strong oral and written communication skills, including presentation skills
• Possess competent working knowledge with audit software and advanced MS Word, MS Excel

We are seeking a Process Engineer with a minimum of 2 years of hands-on experience in semiconductor back-end assembly processes, particularly die bonding and wire bonding. The successful candidate will be responsible for process setup, optimization, yield improvement, and troubleshooting to ensure stable and high-quality manufacturing performance.

The role requires strong technical understanding of back-end equipment, materials, and process interactions, as well as the ability to analyze data, drive continuous improvement, and support production operations.

Key Responsibilities

• Develop, optimize, and sustain die bond and wire bond processes to meet quality, yield, and reliability requirements
• Perform process troubleshooting and root cause analysis for yield loss, defects, and equipment issues
• Support new product introduction (NPI), process qualification, and transfer to mass production
• Establish and maintain process parameters, work instructions, and control plans
• Analyze process data using statistical methods (e.g. SPC, CPK, trend analysis)
• Collaborate with cross-functional teams including Production, Quality, Equipment, and R&D
• Drive continuous improvement activities for cost, yield, cycle time, and reliability 

Analog and Mixed Signal Business Unit (AMS) is looking for a Snr Staff Product Engineer to join our team to drive the product development of state-of-the-art products. This is a unique and exciting opportunity to work with a cross-functional team to bring a product to volume production starting from product conception to production release. The job scope includes but is not limited to, development of the test plan to ensure datasheet specifications are met. Own the qualification plan and the execution to comply with various JEDEC/AEC quality standards. Own product quality assessment through reliability tests. Collaborate with multi-functional teams such as Design, Test, Applications and Failure Analysis teams during first silicon debug and to root cause field failures. Creation and maintenance of product BOM. Monitor production data to address yield and quality deficiencies using statistical analysis.

Key Responsibilities:

• Full PE product lifecycle ownership from concept to end of life with a focus on ensuring the delivery of the highest quality products to our end customers

• Provide support for DfT, Product releases and Qualifications in Penang

• Compliance to Jedec and AEC standards

• Datasheet and automotive compliance reports

• Real time customer support for design, product and quality related issues

• Temperature/Voltage/Process characterization and production limit setting

• Product new product introduction and yield ownership

• Product BOM release and maintenance

• Excursion management for both suppliers and customers

• Use commercially available yield tools for yield improvement and monitoring, generate weekly reports and review with PE teams

• KPI achievement in product related deliverables including NPI execution and velocity, product cost (Gross margin improvements), product quality performance and failure analysis cycle times

• PAT, SYL, SBL, SPC limit and disposition optimizations to protect quality without excessive waste

Join our exciting team as a Data Engineer with the following job scope:

• Architect and implement data solutions on our large-scale data platform Hadoop using PySpark.
• Write complex and efficient SQL queries to extract and transform data from various sources.
• Design, build, and maintain scalable and reliable data pipelines using tools like Apache Airflow and Kafka.
• Develop and optimize data processing jobs on the Microsoft Azure cloud platform, leveraging services such as Azure Data Lake, Databricks, and Azure Data Factory.
• Collaborate with data analysts and other stakeholders to understand data requirements and deliver high-quality data products.
• Ensure data quality and integrity across all systems.
• Monitor, troubleshoot, and optimize the performance of our data infrastructure.
• Stay up-to-date with the latest trends and technologies in the Big Data space.

The PQE is responsible for ensuring quality and reliability performance of our products, wherever they are designed, manufactured, and assembled, by performing best in class Product Qualification in accordance with international standards and customer requirements. The PQE is also responsible for Reliability Monitoring through ORT.

The PQE works cross-functionally with Design, Test, Manufacturing, Reliability Labs, FA Labs, and Customer/Supplier Quality to prevent defects, drive robust product quality and continuous improvement initiatives.

Key Responsibilities

• Define, perform, and review Qualification (new products, second source, material changes, design changes, process changes
• Define, evaluate, and implement suitable stress tests for related product applications.
• Ensure product compliance with internal specifications, customer requirements, and applicable standards (e.g., ISO 9001, IATF 16949, IEC, JEDEC, etc.).
• Communicate qualification plans and data with customer (Silicon, Package and Board Level).
• Participate in risk assessments (e.g., DFMEA) and ensure mitigation actions are implemented and validated.
• Review qualification test results, assess risks, and provide quality approval for production release or change management.

Get to Know the Team

At Grabber Technology Solutions (GTS), we revolutionize the technology experience for every Grabber. Our mission is to empower our team with seamless and innovative solutions that enhance their daily work. We are a diverse group of forward-thinkers committed to creating personalized IT experiences. If you're passionate about customer-centric innovation and technology at Grab, come join us and help shape the future of technology.

Get to Know the Role

As an important member of our engineering department, you will be responsible for designing, developing, and maintaining full-stack applications that drive our success.

At GTS, we're focused on transforming the technology experience for every Grabber by building seamless, practical, and innovative solutions that improve how people work every day. Within Commercial Systems, that means ensuring high-impact business platforms and experiences that support Grab's commercial teams at scale.

This is an onsite role, that will be based in Petaling Jaya, and will report to the Head of Commercial Systems.

The Critical Tasks You Will Perform

• You will architect and implement scalable, efficient, and maintainable full-stack solutions using modern technologies and best practices
• You will collaborate with cross-functional teams to gather requirements, design solutions, and deliver high-quality software products
• You will develop and optimize both frontend and backend components of our applications
• You will implement RESTful APIs and integrate them with frontend applications
• You will participate in code reviews and provide constructive feedback to team members
• You will troubleshoot, debug, and resolve complex technical issues across the stack
• You will contribute to the continuous improvement of our development processes and methodologies
• You will stay up-to-date with emerging technologies and industry trends, recommending innovative solutions to enhance our tech stack
• You will ensure application performance, security, and scalability through proper design and implementation practices

Get to Know the Team

At Grabber Technology Solutions (GTS), we revolutionize the technology experience for every Grabber. Our mission is to empower our team with seamless and innovative solutions that enhance their daily work. We are a diverse group of forward-thinkers committed to creating personalized IT experiences. If you're passionate about customer-centric innovation and technology at Grab, come join us and help shape the future of technology.

Get to Know the Role

As an important member of our engineering department, you will be responsible for designing, developing, and maintaining full-stack applications that drive our success.

At GTS, we're focused on transforming the technology experience for every Grabber by building seamless, practical, and innovative solutions that improve how people work every day. Within Commercial Systems, that means ensuring high-impact business platforms and experiences that support Grab's commercial teams at scale.

This is an onsite role, that will be based in Petaling Jaya, and will report to the Head of Commercial Systems.

The Critical Tasks You Will Perform

• You will architect and implement scalable, efficient, and maintainable full-stack solutions using modern technologies and best practices
• You will collaborate with cross-functional teams to gather requirements, design solutions, and deliver high-quality software products
• You will develop and improve both frontend and backend components of our applications
• You will implement RESTful APIs and integrate them with frontend applications
• You will troubleshoot, debug, and resolve complex technical issues across the stack
• You will stay up-to-date with latest technologies and industry trends, recommending solutions to enhance our tech stack
• You will ensure application performance, security, and scalability through proper design and implementation practices

Get to Know the Team

The Commercial Systems team is the engine behind Grab's B2B growth and operational excellence. We own and manage the Salesforce ecosystem, building the sophisticated platform that empowers our teams to drive revenue and cross-sell services across Grab's diverse business verticals. Our mission is to eliminate friction in the sales process by delivering intelligent, automated solutions that provide a unified view of our partners. We combine deep CRM expertise with custom fullstack development to orchestrate complex workflows and system integrations that scale alongside Grab's evolving commercial needs.

Get to Know the Role

As the Engineering Lead, you will oversee the development of our cutting-edge software solutions, leading a team of experienced engineers, and driving technical projects across our organization.

You will report to the Head of Commercial System and work onsite in Grab office based in Petaling Jaya, Malaysia.

The Critical Tasks You Will Perform

• You will lead and mentor a team of fullstack developers, promoting a culture of innovation and continuous improvement
• You will collaborate with product managers and partners to define technical requirements and architectural decisions
• You will oversee the entire software development lifecycle, from concept to deployment and maintenance
• You will establish coding standards, development processes, and quality assurance practices
• You will conduct code reviews and provide constructive feedback to team members
• You will optimize application performance, security, and reliability
• You will stay up-to-date with emerging technologies and industry trends, recommending and implementing improvements as needed
• You will participate in technical decision-making and contribute to the overall technology strategy of the organization
• You will manage project timelines, resources, and deliverables to ensure high-quality releases

We are looking for a skilled, passionate, and highly motivated IT Product Engineer to be involved in full Systems Development Life Cycle and provide support to the system users.

We require individuals who are strong believers in continuous improvement and are constantly driven to bring about positive change to processes.

What you’ll need to bring to the party 

• Successful candidates will play a major part in SDLC and provide support to internal system users.
• Be a highly respected member of the team capable of supporting complex technical issues.
• Be a key driver in our team by actively collaborating with the team, supporting the development of, and executing the strategy to mature support.
• A focus will also be placed on driving system improvement and operational efficiencies.

What you’ll be doing  

• Involve in R&D, design, implementation, integration, testing and deployment of software application
• Conducts, leads and coordination a specific application module development activity
• Conducts technical analysis and design of application module & database
• Provides technical expertise and guidance to developers
• Ensure module developed meets the architecture and standard set forth, including conducting code reviews, unit testing and integration testing
• Continuous process improvement

Get to Know the Team

At GrabFin, we empower the people of Southeast Asia by ensuring financial inclusion for the underserved. The Insurance Operations PST in Malaysia supports Insurance Products and owns Accounting, Reports, Internal Tools, and Third-Party Integration domains.

Get to Know the Role

You will report to the Engineering Manager, Insurance Operations, based in Malaysia and develop internal tools, reporting dashboards, and operational applications. You will work across the stack, building both frontend and backend components. We're looking for candidates that embody ownership, display a hunger for learning and improvement, and excel in autonomy.

The Critical Tasks You Will Perform

• Develop high-quality and scalable backend services within a microservices architecture
• Design, develop, and maintain user-friendly frontend web applications using React
• Build internal tools and reporting dashboards for Insurance Operations team
• Write clean, efficient, and maintainable code
• Collaborate with diverse teams to design and ship new features
• Participate in code reviews to maintain code quality and share knowledge
• Contribute to architectural decisions and technical direction
• Participate in On-Call rotations to ensure service reliability

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible on execution and analysis of NAND memory reliability qual and perform Failure Analysis.
• Designing and developing reliability sequences for given technology node in addition to performing actual reliability test execution followed by Failure Analysis to root cause the issues reported.
• Some of the other areas that this position will include will be: R&D support, DPPM improvement, test documentation, comprehension of design manuals and data sheets, using various bench equipment (oscilloscopes, logic analyzers, multimeter), and interacting with other engineering groups.

Role Overview

This role is not about running tests. It is about understanding what the data means, why it behaves that way, and how to measure it better. You will work at the intersection of physics, electronics, and software, developing measurement solutions and extracting insight from complex data to support MEMS sensor development and production. This role is for you if you are comfortable writing code, interpreting data, and critically questioning measurement results.

Key Responsibilities

Characterization & Data Analysis

• Analyze large, datasets from MEMS characterisation and production
• Identify correlations, drifts, and non-obvious effects across multiple parameters
• Separate real physical effects from measurement artefacts
• Develop automated analysis workflows (Python / C# / similar)

Measurement Technology Development

• Design, build, and improve lab measurement setups (electrical, thermal, mechanical domains)
• Define measurement strategies for new product concepts and production methods
• Debug and extend internally developed measurement software (C++ / C#)
• Improve measurement robustness, repeatability, and throughput

Root Cause & Physical Understanding

• Drive root-cause analysis using data, experiments, and physical reasoning
• Work closely with product and process engineers to explain observed behavior
• Challenge unclear or inconsistent results

Method Validation & Lab Enablement

• Validate new test methods before production introduction
• Define limitations, accuracy, and uncertainty of measurement methods
• Document and standardize solutions for cross-site usage

Collaboration

• Work across disciplines: device physics, electronics, software, and production
• Collaborate with international teams and contribute to global MT alignment

We are seeking an experienced and proactive Senior Cyber Security Engineer to join our Global Cyber Security Operations team. This role requires an experienced security professional responsible for executing and supporting cybersecurity operations globally but with a focus on our manufacturing facility. This role has a primary focus on global insider risk management and data loss prevention (DLP), while also providing hands‑on operational support for local manufacturing risks. You will work closely with our Security Operations Center (SOC), incident response teams, and other IT stakeholders to stay ahead of emerging threats and ensure we’re able to build great products securely.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

Insider Risk Management & Data Protection

• Assist in the management and configuration of Sandisk governance controls related to data security
• Execute day‑to‑day operations of insider risk management and data security controls using Microsoft Purview, MIP, IRM, and DLP technologies.
• Monitor, triage, and investigate insider risk alerts and data loss events using Microsoft Purview, Microsoft Defender, and SIEM tooling, following defined procedures and escalation paths.
• Conduct detailed analysis and documentation of insider risk and data protection incidents, including evidence handling and recommended follow‑up actions.
• Support tuning and refinement of DLP and insider risk policies to improve signal quality and reduce false positives, in coordination with platform owners and senior analysts.

Endpoint Detection, Response & Manufacturing Security

• Perform hands‑on monitoring, investigation, and response activities using Microsoft Defender for Endpoint and CrowdStrike Falcon in an enterprise environment.
• Investigate endpoint‑based alerts affecting manufacturing office systems, engineering workstations, and privileged users, correlating activity across EDR, identity, and data signals.
• Support incident response efforts impacting the manufacturing site, including containment actions, evidence collection, and post‑incident documentation.
• Maintain awareness of manufacturing‑specific risks, including engineering workflows, shared systems, and IP‑sensitive environments.

Automation, Scripting & Analysis

• Use scripting and basic programming to support investigations, data analysis, and operational efficiency.
• Develop and maintain simple scripts or queries (e.g., PowerShell, Python, KQL) to assist with alert triage, log analysis, data validation, and reporting.
• Leverage scripting to reduce repetitive manual tasks while operating within established security tooling and change controls.

Work Style & Attributes

• Self‑motivated and dependable, with a strong work ethic in an on‑site, semi‑isolated environment.
• Comfortable operating as an individual contributor with defined scope and responsibilities.
• Collaborative and approachable, with a service‑oriented mindset toward local manufacturing and IT teams.
• Detail‑oriented and risk‑aware, with an appreciation for balancing security controls against manufacturing uptime and business impact.
• Strong analytical and critical-thinking skills with high attention to detail.
• Clear and concise written and verbal communication, including to non-technical stakeholders.
• Ability to remain composed and effective under pressure during active security incidents.
• Team-oriented and collaborative with a proactive, security-first mindset.
• Ability to approach security challenges with genuine curiosity and a questioning attitude, consistently digging deeper to understand the "why" behind alerts, behaviors, and anomalies rather than accepting surface-level conclusions.

Role Overview

The Technical Analyst engineer is the engine room of the Client Experience department, reporting directly to the AI Lead. You will bridge the gap between technical infrastructure and business intelligence by building and maintaining the department’s automation stack—using Zendesk and Python—while applying AI/LLM knowledge to enhance support capabilities. You will also serve as the team’s data anchor, performing deep-dive financial reconciliations and building automated dashboards to drive data-led decision-making.

Key Responsibilities

1. Automation & AI Integration
• Zendesk & SaaS Optimization: Architect and maintain Zendesk triggers, automations, and complex workflows;
• Python-Led Automation: Develop and deploy Python scripts to automate repetitive manual tasks.
• AI Feature Deployment: Implement and tune advanced AI features within SaaS, managing knowledge base training and basic RAG (Retrieval-Augmented Generation) logic.
2. Data Tools & Reporting
• Advanced Data Analysis: Use tools extensively for high-stakes data cleaning, financial reconciliation, and analysis (advanced formulas and Power Query required).
• BI Dashboarding: Build and maintain automated reports to track KPIs and operational health.
• Management Reporting: Prepare regular operations and analysis reports, translating raw data into insights for Finance and Management teams.
3. Process Improvement & Collaboration
• Workflow Refinement: Support the optimization of processes, rules, and SOPs to improve efficiency, transparency, and internal control.
• Cross-functional Alignment: Work closely with Payment, Finance, IT, and Product teams to drive system improvements and handle security-related whitelisting or response tasks.

• Platform Expertise: Hands-on experience with Zendesk Administration (workflows, triggers, and app integrations).

• Advanced Data Skills: Expert-level Excel (Power Query, Pivot Tables, and complex financial reconciliation); experience with SQL and BI tools.
• Automation & Scripting (Preferrable): Proficiency in Python for business process automation and data extraction; experience with APIs and Webhooks.
• AI Literacy (Preferrable): A foundational understanding of LLMs and how to apply them within a customer experience or operational framework.

The Senior Grid Planning & Strategy Engineer is the strategic architect responsible for aligning our BESS pipeline with Malaysia’s National Energy Transition Roadmap (NETR). You will translate high-level energy policy into physical infrastructure investment strategies, identifying exactly where the grid requires BESS to maintain stability. By analysing long-term demand and RE integration challenges, you will position the company as a Strategic Advisor to the TNB Grid System Operator (GSO) and Suruhanjaya Tenaga (ST).

Key Responsibilities

• Policy-to-Infrastructure Translation: Analyse the NETR and Integrated Resource Planning (IRP) targets to identify the physical transmission upgrades and BESS capacities required to meet 700MW+ RE integration goals.
• Macro-Grid Stability & Planning: Perform regional load-flow and contingency ($N-1$) analyses using PSS/E or DIgSILENT. Identify "Weak Grid" nodes where BESS can provide synthetic inertia and voltage support to prevent curtailment of solar assets.
• Strategic Advisory (GSO/ST Liaison): Act as the lead technical diplomat with TNB GSO and ST. Provide evidence-based recommendations on grid-level BESS dispatching and infrastructure design to influence future Grid Code updates and tender structures.
• BESS Dispatch & Revenue Optimization: Model grid-level BESS dispatch scenarios (e.g., peak shaving, frequency regulation, and spinning reserve). Advise the commercial team on how the National Load Despatch Centre (NLDC) will utilize assets under the CRESS framework.
• Investment Roadmap Development: Design 5-to-10-year infrastructure investment plans. Identify optimal Point of Interconnection (POI) locations in the 132kV/275kV network where the grid is "thirsty" for BESS, ensuring long-term project bankability.

• Bachelor’s or Master’s Degree in Electrical Engineering (Power Systems) or Energy Policy & Planning.
• 8 years in Power System Planning, Transmission Engineering, or Grid Operations.
• Registered Professional Engineer (Ir.) or Graduate Engineer with the Board of Engineers Malaysia (BEM).

The Senior Grid System Design Engineer is the technical "Gatekeeper" for our BESS pipeline. This role carries dual responsibility: performing the advanced mathematical simulations required for TNB approval and acting as the primary technical auditor for BESS and PPC hardware suppliers.

Key Responsibilities

• BESS Dynamic Modeling: Develop site-specific BESS models including Inverters (PCS), Battery
• Management Systems (BMS), and Power Plant Controllers (PPC). You must accurately model GridForming (GFM) logic, Virtual Inertia, and sub-50ms Fast Frequency Response (FFR).
• Supplier Technical Auditing: Critically review BESS and PPC supplier proposals. You must verify if their stated ramp rates, Round Trip Efficiency (RTE), and control loop latencies are mathematically achievable and compliant with TNB requirements.
• Grid Impact Studies: Lead the execution of Load Flow, Short Circuit, and Transient Stability studies. must specifically address Weak Grid ($SCR < 2.0$) challenges and ensure the BESS does not cause sub-synchronous oscillations.
• TNB Regulatory Representative: Serve as the lead technical representative at TNB GSO (EMS Unit) meetings. You will defend the simulation results and manage the end-to-end Interconnection Agreement (IA) process.
• Harmonic & Power Quality Validation: Perform detailed harmonic resonance studies to identify if a supplier's inverter switching frequency will clash with the local TNB grid impedance.

• Bachelor’s or Master’s Degree in Electrical Engineering (Power Systems or Power Electronics focus).
• Experience: * Minimum 8+ years in utility-scale power systems.
• Direct experience in modeling at least two utility-scale BESS projects (min 10MWh+) in a professional simulation environment.
• A proven track record of at least 3 successful TNB Grid Impact Study (GIS) approvals.
• Professional Status: Must be a Professional Engineer (Ir.) or a high-level Graduate Engineer registered with the Board of Engineers Malaysia (BEM).
• Technical Authority: Ability to demonstrate prior experience in rejecting or correcting supplier technical designs based on simulation findings.