Total 9 Operations Supervisor job vacancies in Kuala Lumpur

**Position: Operations Admin**

**Requirements:**
- Diploma in Business Administration, Business Management, or related field.
- Minimum 1 year of relevant work experience.
- Strong interpersonal skills with excellent communication abilities.
- Ability to work independently with minimal supervision.
- Detail-oriented, adaptable, and energetic.
- Proficient problem-solving skills.
- Fluency in Bahasa and English.

**Responsibilities:**
- Manage training related arrangement / application
- - Establish and maintain a proper filing system.
- Organize and maintain documentation.
- Utilize computer software to enhance office efficiency.
- Coordinate material submissions and ensure timely delivery.
- Assist with ad-hoc duties as assigned.

Perks & Benefits

• Employee equity
• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities

HOTEL INDIGO KUALA LUMPUR ON THE PARK

JOB DESCRIPTION

Job Title           : Housekeeping Superviso

Job Type         : Full-time

JOB SUMMARY: 

The Housekeeping Supervisor is responsible for overseeing and coordinating the daily operations of the housekeeping department. This includes supervising the housekeeping team, ensuring cleanliness and hygiene standards are met, managing inventory and supplies, and assisting in training and development of staff.

RESPONSIBILITIES:

1.    Supervise and coordinate the activities of the housekeeping team to ensure efficient and effective cleaning of guest rooms, public areas, and back-of-house areas.

2.    Monitor and maintain cleanliness, hygiene, and presentation standards according to hotel policies and brand standards.

3.    Conduct regular inspections of guest rooms and public areas to ensure quality and compliance with standards.

4.    Manage inventory, stock levels, and ordering of housekeeping supplies and amenities.

5.    Train, coach, and mentor housekeeping staff to ensure high performance and guest satisfaction.

6.    Assist in scheduling and allocating work assignments to housekeeping team members.

7.    Handle guest requests, complaints, and feedback promptly and professionally.

8.    Maintain a safe and healthy work environment by enforcing safety standards and procedures.

9.    Collaborate with other departments such as front office and maintenance for seamless hotel operations.

10.  Participate in departmental meetings, training sessions, and performance evaluations.

QUALIFICATIONS:

1.    Proven experience in a housekeeping supervisory or similar role in the hospitality industry.

2.    Strong knowledge of housekeeping procedures, techniques, and cleaning products.

3.    Excellent leadership, communication, and interpersonal skills.

4.    Ability to multitask, prioritize tasks, and work under pressure in a fast-paced environment.

5.    Attention to detail and a focus on delivering high-quality service to guests.

6.    Familiarity with hotel management software and systems is an advantage.

7.    Diploma or degree in hospitality management or a related field is preferred.

WORKING CONDITION:

1.    This position may require working in shifts, including weekends and holidays.

2.    The role involves standing, walking, and lifting heavy objects as part of the housekeeping duties.

BENEFITS:

1.    Competitive salary package

2.    Employee discounts on hotel services and facilities

3.    Training and development opportunities

4.    Health and wellness benefits

5.    Opportunities for career advancement within the IHG group

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Central location
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities

Responsibilities:

• To assist the Project Manager to monitor and supervise the construction works at the project site, to ensure it meets the requirements in term of cost, quality and time.
• To review construction drawings and carry out valued engineering.
• To co-ordinate with Authorities, Consultants and Sub-contractors.
• To prepare daily site reports and correspondence.
• To do site inspection to check on quality of works/progress of works/ defect inspection.
• To attend project site meeting to ensure project schedule is adhered to, problem and defects are attended to.

Requirements :

• Candidates must possess Degree/ Diploma in Building or Civil Engineering.
• Minimum 1-2 year working experience.
• Able to plan and lead sub-contractors on day-to day operation.
• Strong communication skills.
• Must be a team player, able to work hard and independently.

Perks & Benefits

• Commission and bonus
• Casual dress code

Job Summary:

• As an Electrical Project Supervisor, you will spearhead the execution of electrical projects, ensuring timely completion, budget adherence, and compliance with quality and safety standards. This role involves coordinating with project teams, managing resources, and providing on-site supervision to ensure the successful delivery of projects.

Key Responsibilities: 

1. Project Planning and Coordination:

• Collaborate with project managers to understand goals, timelines, and specifications.
• Develop detailed project plans, including resource allocation and scheduling. 

2. On-site Supervision:

• Provide on-site supervision of electrical construction activities.
• Monitor subcontractor performance and ensure adherence to safety protocols. 

3. Resource Management:

• Coordinate and allocate manpower, materials, and equipment.
• Optimize resource utilization for cost-effectiveness. 

4. Quality Assurance:

• Ensure electrical installations meet quality standards and comply with codes.
• Conduct inspections and quality control checks. 

5. Safety Compliance:

• Enforce safety protocols and ensure on-site activities comply with regulations.
• Conduct safety meetings and training sessions. 

6. Problem Solving:

• dentify and address technical issues and challenges.
• Collaborate with project teams for effective solutions. 

7. Progress Reporting:

• Provide regular progress reports to project managers.
• Communicate project status to stakeholders. 

8. Documentation:

• Maintain accurate project documentation, including progress claims and daily reports.
• Organize and manage project records. 

9. Client Interaction:

• Interact with clients and address concerns related to on-site activities.
• Foster positive client relationships for enhanced satisfaction. 

10. Training and Development:

• Provide training to junior staff, ensuring adherence to industry standards.
• Stay informed about industry trends and advancements. 

Qualifications:

• Bachelor's degree / Diploma / Certificate in Electrical Engineering or a related field.
• Relevant experience in electrical project supervision, preferably in construction.
• Knowledge of electrical systems, codes, and regulations.
• Strong leadership and interpersonal skills.
• Excellent problem-solving abilities and attention to detail.
• Proficient in project management software and Microsoft Office Suite.
• Safety certifications and training are advantageous. 
  
  

• Excellent Salary Compensation
• Work Life Balance
• Outstanding career growth & development opportunities

吉隆坡公園英迪格酒店

職位描述

職位名稱 : 家政督導

工作類型 : 全職

工作總結：

客房部主管負責監督和協調客房部的日常運作。這包括監督客房服務團隊，確保符合清潔和衛生標準，管理庫存和用品，以及協助員工培訓和發展。

職責：

1. 監督和協調客房服務團隊的活動，確保客房、公共區域和後勤區域有效率、有效的清潔。

2. 根據飯店政策和品牌標準監控和維護清潔、衛生和展示標準。

3.定期檢查客房和公共區域，確保品質並符合標準。

4. 管理庫存、庫存水準以及家政用品和便利設施的訂購。

5. 培訓、輔導和指導客房服務人員，確保高績效和賓客滿意度。

6.協助客房部團隊成員安排和分配工作任務。

7. 及時、專業地處理客人的請求、投訴和回饋。

8. 透過執行安全標準和程序來維護安全和健康的工作環境。

9. 與前廳、維修等其他部門合作，實現飯店的無縫營運。

10、參加部門會議、訓練、績效評估。

資格：

1. 在飯店業擔任客房管理主管或類似職位的豐富經驗。

2. 熟悉家事程序、技術和清潔產品。

3. 優秀的領導能力、溝通能力和人際溝通能力。

4. 能夠同時處理多項任務，確定任務的優先順序，並且能夠在快節奏的環境中承受壓力。

5. 注重細節，專注於為客人提供高品質的服務。

6.熟悉飯店管理軟體及系統者優先。

7. 擁有飯店管理或相關領域文憑或學位者優先。

工作條件：

1、該職位可能需要輪班工作，包括週末和假日。

2. 角色包括站立、行走和舉起重物，作為家事職責的一部分。

好處：

1.有競爭力的薪資待遇

2.飯店服務和設施的員工折扣

3. 培訓和發展機會

4. 健康與保健福利

5. IHG 集團內的職涯發展機會

津貼和福利

• 佣金和獎金
• 附近的公共交通
• 中心位置
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險
• 事假
• 個人發展機會

Location: Remote (Malaysia, KL/Selangor preferred in case there's any management offsite)

Role:
The Sales Operations Manager will oversee and enhance the sales operation infrastructure. This strategic role involves optimizing sales processes, managing sales data, and aligning the sales team with our business objectives to drive success and revenue growth.

Responsibilities:

• Develop and implement efficient sales processes and strategies.
• Manage sales analytics to ensure accurate forecasting, pipeline management, sales strategy execution, and reporting.
• Coordinate with the sales team to align sales strategies and operations with business goals.
• Develop and deploy creative solutions in tracking the sales team's activities.
• Provide detailed sales reports and insights to senior management, highlighting trends, growth opportunities, and challenges.
• Train and support sales representatives and staff to enhance their product knowledge and sales skills.
• Collaborate with other departments to ensure a cohesive approach to market expansion and client satisfaction.
• Ensure that leads followed up has a proper resolution within 30 days of appointment.
• Ensure that all calls have a resolution, maintaining high standards of customer service and operational efficiency.
• Accurately manage transaction logs for finance to bill clients and for closers to receive their commissions accurately.
• Manage the productivity of full-time closers, ensuring they remain productive during non-event periods.
• Identify additional opportunities for revenue generation.
• Develop strategies to minimize the gap between payments receivable.
• Analyze the training needs of the sales team, identifying strengths and weaknesses to tailor training accordingly.
• Set team goals and targets for each account to drive performance and accountability.
• Develop detailed onboarding programs for new sales staff to ensure a smooth transition and rapid time to productivity.
• Manage account managers to ensure that client relationships are maintained excellently and that events/campaigns are well prepared in advance according to established protocols.

Results:

• Enhanced operational efficiency and reduced sales cycle times.
• Accurate sales forecasting and effective management of sales pipelines.
• Improved sales team productivity and achievement of sales targets.
• Increased client satisfaction and retention rates.
• Efficient management of transaction records to support accurate billing and timely commission payments.
• Effective training and onboarding that enhances team capabilities and addresses performance gaps.
• Well-managed client relationships and successfully executed events and campaigns.

Requirements

• Proven experience in sales operations, preferably in a sales outsourcing or agency environment.
• Strong understanding of sales process management, creative problem-solving, and data analysis.
• Excellent communication and leadership skills.
• Ability to work strategically and collaboratively across departments.
• High attention to detail and a focus on data-driven decision-making.

Perks & Benefits

• Employee equity
• Commission and bonus
• Flexible working hours
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities

地點：遠端（最好是馬來西亞、吉隆坡/雪蘭莪，以防管理人員不在現場）

角色：
銷售營運經理將監督和加強銷售營運基礎設施。這個策略角色包括優化銷售流程、管理銷售數據以及使銷售團隊與我們的業務目標保持一致，以推動成功和收入成長。

職責：

• 制定並實施高效率的銷售流程和策略。
• 管理銷售分析以確保準確的預測、通路管理、銷售策略執行和報告。
• 與銷售團隊協調，使銷售策略和營運與業務目標保持一致。
• 開發和部署創造性的解決方案來追蹤銷售團隊的活動。
• 向高階管理層提供詳細的銷售報告和見解，突顯趨勢、成長機會和挑戰。
• 培訓和支援銷售代表和員工，以提高他們的產品知識和銷售技能。
• 與其他部門合作，確保採用一致的方法來擴展市場並提高客戶滿意度。
• 確保後續線索在預約後 30 天內得到適當的解決。
• 確保所有呼叫都能解決，維持高標準的客戶服務和營運效率。
• 準確管理財務交易日誌，以便向客戶開立帳單，並讓結算者準確收到佣金。
• 管理全職終結員的生產力，確保他們在非活動期間保持生產力。
• 確定額外的創收機會。
• 制定策略以盡量減少應收付款之間的差距。
• 分析銷售團隊的培訓需求，確定優勢和劣勢，從而相應地客製化培訓。
• 為每位客戶設定團隊目標，以提高績效和問責制。
• 為新銷售人員制定詳細的入職計劃，以確保平穩過渡並快速提高生產力。
• 管理客戶經理，確保客戶關係得到良好維護，並根據既定協議提前做好活動/行銷活動的準備。

結果：

• 提高營運效率並縮短銷售週期。
• 準確的銷售預測和有效的銷售通路管理。
• 提高銷售團隊的生產力和銷售目標的實現。
• 提高客戶滿意度和保留率。
• 高效率管理交易記錄，支援準確計費和及時佣金支付。
• 有效的培訓和入職培訓可以增強團隊能力並解決績效差距。
• 管理良好的客戶關係並成功執行活動和活動。

要求

• 擁有豐富的銷售營運經驗，最好是在銷售外包或代理環境中。
• 對銷售流程管理、創意問題解決和數據分析有深入的了解。
• 優秀的溝通和領導能力。
• 能夠跨部門進行策略性的協作。
• 高度關注細節並注重數據驅動的決策。

津貼和福利

• 員工股權
• 佣金和獎金
• 彈性的工作時間
• 醫療保險
• 事假
• 休假
• 開放文化
• 個人發展機會

We are seeking a process driven team member who will be setting the foundation of PRISM+ Aircon Malaysia Operations (including installation & service) infrastructure. Being a high growth electronics company, we are looking for a candidate who will be a strong self-starter and an inspiring leader to build a dynamic team to scale with our high growth.

This experienced and entrepreneur individual will help us drive up aircon operations and service excellency by going far and beyond, delivering the best possible value and service to our customers. The candidate will be considered a key member of PRISM+ Malaysia team and will report directly to Country Director of Malaysia.

Responsibilities of an Aircon Operations & Technical Manager but are not limited to:

• Formulate Operation, Inventory & Installation/Services process, suitable management reporting metrics and performance management (KPIs). KPI owner and responsible for executing agreed KPIs.
• Manage day to day operation of 3PL management, Inventory accuracy and scaling PRISM+ Express own installation/service team.
• Ensure 3PL warehouse execution of all Lazada/Shopee/Website sales as per SLA.
• Monitor and maintain quality control of all aircon installation and service work.
• PRISM+ Express installation/service team budget owner, responsible for growing the fleet.
• Oversee and ensure day-to-day operations of the aircon department.
• Develop and implement standard operating procedures for installation and service of aircon units.
• Provide operational support and help to execute the organization to bring about optimal service for the benefits of customers/stakeholders.
• Train team to rectify service lapses and develop alternative plans.
• Proven ability to communicate effectively to drive positive outcomes with key stakeholders.

• Bachelor's Degree in Business, Engineering, or any relevant course of studies.
• At least 7 years' experience in Aircon Operations/Technical role, having led the function for a minimum of 3 years.
• You should have successfully scaled and led a high functioning aircon operations/technical team for a dynamic start-up.
• A Hustler with a positive attitude to change and meaningful growth.
• Strong understanding of business needs with a customer-first mindset.
• Solid overview on specifics and capabilities in Operation & Logistics.

This is a vital role in ensuring MFS can calculate independent Net Asset Values of investment funds. A Fund of Funds Middle Office Operations (FOF MOO) Associate will be a part of a global team that is responsible for data collection of pricing information relating underlying fund positions and loading the information to the security master application.

An FOF MOO Associate will have a strong understanding of what drives the value of an investment fund, the types of products it trades and the nature of day to day operations between an investment fund and its counterparties, all alongside a keen interest in learning new technologies and skills.