Total 10 Operations Analyst job vacancies in Kuala Lumpur

**Position: Operations Admin**

**Requirements:**
- Diploma in Business Administration, Business Management, or related field.
- Minimum 1 year of relevant work experience.
- Strong interpersonal skills with excellent communication abilities.
- Ability to work independently with minimal supervision.
- Detail-oriented, adaptable, and energetic.
- Proficient problem-solving skills.
- Fluency in Bahasa and English.

**Responsibilities:**
- Manage training related arrangement / application
- - Establish and maintain a proper filing system.
- Organize and maintain documentation.
- Utilize computer software to enhance office efficiency.
- Coordinate material submissions and ensure timely delivery.
- Assist with ad-hoc duties as assigned.

Perks & Benefits

• Employee equity
• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities

Job Requirements

• Bachelor’s Degree/ Adv Diploma/ Dploma in business or in the related field 
• With minimum of 2 to 3 years of experience in business analysis or a related field would be an advantaged
• Exceptional analytical and conceptual thinking skills.
• Excellent documentation skills.
• Experience creating detailed reports and giving presentations would be an advantaged
• Competency in Microsoft applications including Word, Excel, and Outlook
• Open for Malaysian Only

Perks & Benefits

• Nearby public transport
• Central location
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Open culture
• Personal development opportunities

Location: Remote (Malaysia, KL/Selangor preferred in case there's any management offsite)

Role:
The Sales Operations Manager will oversee and enhance the sales operation infrastructure. This strategic role involves optimizing sales processes, managing sales data, and aligning the sales team with our business objectives to drive success and revenue growth.

Responsibilities:

• Develop and implement efficient sales processes and strategies.
• Manage sales analytics to ensure accurate forecasting, pipeline management, sales strategy execution, and reporting.
• Coordinate with the sales team to align sales strategies and operations with business goals.
• Develop and deploy creative solutions in tracking the sales team's activities.
• Provide detailed sales reports and insights to senior management, highlighting trends, growth opportunities, and challenges.
• Train and support sales representatives and staff to enhance their product knowledge and sales skills.
• Collaborate with other departments to ensure a cohesive approach to market expansion and client satisfaction.
• Ensure that leads followed up has a proper resolution within 30 days of appointment.
• Ensure that all calls have a resolution, maintaining high standards of customer service and operational efficiency.
• Accurately manage transaction logs for finance to bill clients and for closers to receive their commissions accurately.
• Manage the productivity of full-time closers, ensuring they remain productive during non-event periods.
• Identify additional opportunities for revenue generation.
• Develop strategies to minimize the gap between payments receivable.
• Analyze the training needs of the sales team, identifying strengths and weaknesses to tailor training accordingly.
• Set team goals and targets for each account to drive performance and accountability.
• Develop detailed onboarding programs for new sales staff to ensure a smooth transition and rapid time to productivity.
• Manage account managers to ensure that client relationships are maintained excellently and that events/campaigns are well prepared in advance according to established protocols.

Results:

• Enhanced operational efficiency and reduced sales cycle times.
• Accurate sales forecasting and effective management of sales pipelines.
• Improved sales team productivity and achievement of sales targets.
• Increased client satisfaction and retention rates.
• Efficient management of transaction records to support accurate billing and timely commission payments.
• Effective training and onboarding that enhances team capabilities and addresses performance gaps.
• Well-managed client relationships and successfully executed events and campaigns.

Requirements

• Proven experience in sales operations, preferably in a sales outsourcing or agency environment.
• Strong understanding of sales process management, creative problem-solving, and data analysis.
• Excellent communication and leadership skills.
• Ability to work strategically and collaboratively across departments.
• High attention to detail and a focus on data-driven decision-making.

Perks & Benefits

• Employee equity
• Commission and bonus
• Flexible working hours
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities

地點：遠端（最好是馬來西亞、吉隆坡/雪蘭莪，以防管理人員不在現場）

角色：
銷售營運經理將監督和加強銷售營運基礎設施。這個策略角色包括優化銷售流程、管理銷售數據以及使銷售團隊與我們的業務目標保持一致，以推動成功和收入成長。

職責：

• 制定並實施高效率的銷售流程和策略。
• 管理銷售分析以確保準確的預測、通路管理、銷售策略執行和報告。
• 與銷售團隊協調，使銷售策略和營運與業務目標保持一致。
• 開發和部署創造性的解決方案來追蹤銷售團隊的活動。
• 向高階管理層提供詳細的銷售報告和見解，突顯趨勢、成長機會和挑戰。
• 培訓和支援銷售代表和員工，以提高他們的產品知識和銷售技能。
• 與其他部門合作，確保採用一致的方法來擴展市場並提高客戶滿意度。
• 確保後續線索在預約後 30 天內得到適當的解決。
• 確保所有呼叫都能解決，維持高標準的客戶服務和營運效率。
• 準確管理財務交易日誌，以便向客戶開立帳單，並讓結算者準確收到佣金。
• 管理全職終結員的生產力，確保他們在非活動期間保持生產力。
• 確定額外的創收機會。
• 制定策略以盡量減少應收付款之間的差距。
• 分析銷售團隊的培訓需求，確定優勢和劣勢，從而相應地客製化培訓。
• 為每位客戶設定團隊目標，以提高績效和問責制。
• 為新銷售人員制定詳細的入職計劃，以確保平穩過渡並快速提高生產力。
• 管理客戶經理，確保客戶關係得到良好維護，並根據既定協議提前做好活動/行銷活動的準備。

結果：

• 提高營運效率並縮短銷售週期。
• 準確的銷售預測和有效的銷售通路管理。
• 提高銷售團隊的生產力和銷售目標的實現。
• 提高客戶滿意度和保留率。
• 高效率管理交易記錄，支援準確計費和及時佣金支付。
• 有效的培訓和入職培訓可以增強團隊能力並解決績效差距。
• 管理良好的客戶關係並成功執行活動和活動。

要求

• 擁有豐富的銷售營運經驗，最好是在銷售外包或代理環境中。
• 對銷售流程管理、創意問題解決和數據分析有深入的了解。
• 優秀的溝通和領導能力。
• 能夠跨部門進行策略性的協作。
• 高度關注細節並注重數據驅動的決策。

津貼和福利

• 員工股權
• 佣金和獎金
• 彈性的工作時間
• 醫療保險
• 事假
• 休假
• 開放文化
• 個人發展機會

4e Exchange, a leading financial derivatives trading platform, is seeking a Senior Data Analyst to join our team. As a global leader in the financial services industry, 4e Exchange offers a wide range of financial trading services and products, with a team of experienced professionals supported by advanced technology. The Senior Data Analyst will be responsible for analyzing and interpreting complex data to inform company decisions, as well as identifying trends and opportunities for growth. The ideal candidate will have a strong background in data analytics and financial services, with the ability to communicate insights to various stakeholders.

Responsibilities

• Collect, analyze, and interpret large sets of financial and user data
• Generate reports and presentations to communicate insights and recommendations to management
• Identify trends, patterns, and opportunities for growth within the company's data
• Collaborate with cross-functional teams to support and guide effective decision making
• Develop and maintain data models and databases
• Maintain and update data visualizations and dashboards
• Continuously identify areas for improvement and efficiency in data analysis processes

• Bachelor's or Master's degree in Data Science, Mathematics, Statistics, Finance, or related field
• 2+ years of experience in data analysis, preferably in financial services or trading
• Proficiency in coding languages such as SQL/Excel, Python, R etc.
• Strong analytical and problem-solving skills, with a focus on attention to detail
• Excellent communication and collaboration skills
• Familiar with A/B test design and analysis
• Ability to manage multiple tasks and projects at once while meeting deadlines.

We are seeking a process driven team member who will be setting the foundation of PRISM+ Aircon Malaysia Operations (including installation & service) infrastructure. Being a high growth electronics company, we are looking for a candidate who will be a strong self-starter and an inspiring leader to build a dynamic team to scale with our high growth.

This experienced and entrepreneur individual will help us drive up aircon operations and service excellency by going far and beyond, delivering the best possible value and service to our customers. The candidate will be considered a key member of PRISM+ Malaysia team and will report directly to Country Director of Malaysia.

Responsibilities of an Aircon Operations & Technical Manager but are not limited to:

• Formulate Operation, Inventory & Installation/Services process, suitable management reporting metrics and performance management (KPIs). KPI owner and responsible for executing agreed KPIs.
• Manage day to day operation of 3PL management, Inventory accuracy and scaling PRISM+ Express own installation/service team.
• Ensure 3PL warehouse execution of all Lazada/Shopee/Website sales as per SLA.
• Monitor and maintain quality control of all aircon installation and service work.
• PRISM+ Express installation/service team budget owner, responsible for growing the fleet.
• Oversee and ensure day-to-day operations of the aircon department.
• Develop and implement standard operating procedures for installation and service of aircon units.
• Provide operational support and help to execute the organization to bring about optimal service for the benefits of customers/stakeholders.
• Train team to rectify service lapses and develop alternative plans.
• Proven ability to communicate effectively to drive positive outcomes with key stakeholders.

• Bachelor's Degree in Business, Engineering, or any relevant course of studies.
• At least 7 years' experience in Aircon Operations/Technical role, having led the function for a minimum of 3 years.
• You should have successfully scaled and led a high functioning aircon operations/technical team for a dynamic start-up.
• A Hustler with a positive attitude to change and meaningful growth.
• Strong understanding of business needs with a customer-first mindset.
• Solid overview on specifics and capabilities in Operation & Logistics.

JOB DESCRIPTION:

• Leading topics with complete ownership. This covers APAC region topics
• Develop and manage BI solutions.
• Provide automated and ad-hoc APAC reports.
• Design / perform business-oriented, comprehensive, accurate reporting system/ analysis to monitor the performance of the business, to locate risk and to discover potential business opportunities.
• Collaborate with business users regionally (APAC) to provide data insights using data.
• Analyze business processes and requirements to apply them to data analysis.
• Being the analytics technical expert with hands-on experiences who uses large data sets, creative and strong in applying varieties of machine learning methodologies / algorithms with different data tools in developing the models, running simulations & optimization.
• Create and maintain documentation including requirements, design and user manuals.
• Identify opportunities to improve processes and strategies with technology solutions.
• Urdu language (speak & write) is required by business. Main stakeholders and project team based in Pakistan and across APAC

4e Exchange, a leading financial derivatives trading platform, is seeking a Senior Data Analyst to join our team. As a global leader in the financial services industry, 4e Exchange offers a wide range of financial trading services and products, with a team of experienced professionals supported by advanced technology. The Senior Data Analyst will be responsible for analyzing and interpreting complex data to inform company decisions, as well as identifying trends and opportunities for growth. The ideal candidate will have a strong background in data analytics and financial services, with the ability to communicate insights to various stakeholders.

Responsibilities

• Collect, analyze, and interpret large sets of financial and user data
• Generate reports and presentations to communicate insights and recommendations to management
• Identify trends, patterns, and opportunities for growth within the company's data
• Collaborate with cross-functional teams to support and guide effective decision making
• Develop and maintain data models and databases
• Maintain and update data visualizations and dashboards
• Continuously identify areas for improvement and efficiency in data analysis processes

• Bachelor's or Master's degree in Data Science, Mathematics, Statistics, Finance, or related field
• 5+ years of experience in data analysis, preferably in financial services or trading
• Proficiency in coding languages such as SQL/Excel, Python, R etc.
• Strong analytical and problem-solving skills, with a focus on attention to detail
• Excellent communication and collaboration skills
• Familiar with A/B test design and analysis
• Ability to manage multiple tasks and projects at once while meeting deadlines.

The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses.

Our mission is to inspire meaningful connections by building a second home where members become friends, and ideas become reality.

We’re looking for people who want to make a meaningful impact on people’s workplace experience and someone who thrives in a collaborative setting. Take the next step in your career, join The Flexi Group’s dynamic team and become a part of the community.

Role and Responsibilities

• Build solid relationships and give financial support across all departments and to vendors.
• Responsible for analysing past results, performing variance analysis, identifying trends, and making recommendations for improvements
• Work closely with the accounting team to ensure accurate financial reporting and support monthly and quarterly business metrics reporting.
• The position involves assisting with forecasting, budgeting, and projection.
• Contributing to accounting system maintenance and setup, providing initial support to the country’s team
• Aid in the development and creation of reporting templates for the country’s team.
• Assist in any ad-hoc projects and conduct ad-hoc analysis for senior management as needed.

• Ideally, a minimum of 2 years of accounting/finance experience, with financial analysis experience, is considered a plus. 
• A Bachelor's degree in finance, accounting, or a related field is required.
• Demonstrated interest in reporting and data analysis tools.
• Exceptional analytical skills with keen attention to detail.
• Intermediate to advanced proficiency in MS Excel, Google Sheets, and Google Slides.
• Outstanding oral and written communication abilities.
• Good business acumen
• Strong teamwork and collaborative skills are essential for success in this role.
• Exceptionally organised with the ability to multitask
• Thrives under pressure and solution-oriented
• Prior experience in coworking, real estate, or startup business would be an advantage 
• Fluent in English

• Competitive salary reflective of your growth
• Variety of discounts across our growing industry partners
• A comprehensive training academy to support your growth and longevity with us
• Education allowance to support external training 
• A fun, dynamic working environment, working with a diverse, world-class team
• Regular team and community events based on our four event pillars; Business, Community-building, Entertainment and Wellness
• An extra day of leave to celebrate your birthday
• An annual dedicated day to volunteer at a charity of your choice
• Two days Flexcation a year, used to extend your time away by working in any of The Flexi Group locations 

This is a vital role in ensuring MFS can calculate independent Net Asset Values of investment funds. A Fund of Funds Middle Office Operations (FOF MOO) Associate will be a part of a global team that is responsible for data collection of pricing information relating underlying fund positions and loading the information to the security master application.

An FOF MOO Associate will have a strong understanding of what drives the value of an investment fund, the types of products it trades and the nature of day to day operations between an investment fund and its counterparties, all alongside a keen interest in learning new technologies and skills.