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Job Responsibilities:
Job Requirements:
Perks & Benefits
Docu Solution Sdn Bhd is a copier supplier that started at Kuala Lumpur, Malaysia in 1993. We sell and lease reconditioned multifunction Fuji Xerox, Canon, Konica Minolta and Ricoh copiers. With over 20years of experience, Docu Solution has grown to be one of Malaysia’s largest suppliers of used copiers. Our mission is to consistently provide a superior printing experience to every customer and to the best possible service, support and quality printing for each and every job at the best value.
Job Description:-
- To conduct vulnerability assessment/penetration testing in its skillset and experience to gain access and exploit vulnerabilities in the company’s infrastructure.
- To maintain the Security Operations Manual up to date for use by all IT security personnel to cover duties.
- To conduct computer forensic analysis and understand the impact on the business.
- To research tools, techniques, countermeasures and trends in network vulnerabilities, data hiding, and network security.
- Continuous development of threat hunting and proactively identifying security incidents before they occur.
- To design and support the overall cybersecurity architecture of the enterprise systems environment.
- Applying social engineering and phishing techniques to manipulate employees into exposing or revealing information to compromise their machines.
- Maintaining standard information security policy, procedure, and documentations.
- Monitor identity and access management, including monitoring for abuse of permissions by authorised system users.
- Involve in IT Security project management and assist in identifying and evaluating vendor IT security solutions.
- To ensure compliance with the provisions of the IT Security Policies and regulatory guidelines.
Job Requirements:-
- Professional Certificate/Diploma/Degree in Computer Science/Information Technology or equivalent.
- 8 to 10 years related experience in IT Security and with proven minimum 4 years working experience in managing IT security projects.
- Industry recognized security certifications, such as CISSP, CEH etc. preferred.
- Knowledge in IT Security methodology, Bank Negara Guidelines, PCI DSS, Risk - Management and IT auditing will be an added advantage.
- Technical knowledge of database and operating system security.
- Knowledge of network protocol (WAN,LAN) and security concerns within TCP/IP environment.
- Thorough understanding of the latest security principles, techniques and protocols.
- Familiar with web related technologies.
- Ability to present ideas in business-friendly language.
- Ability to prioritize, track and manage tasks and action items.
- Excellent communication, writing, analytical thinking, strong team player and an individual contributor too.
Perks & Benefits
Lonpac Insurance Bhd (Lonpac), a wholly owned subsidiary of LPI Capital Bhd, was incorporated in Malaysia since 1994. Its insurance business, however, dates back to 1963 when its holding company, LPI Capital Bhd was registered as an approved insurer under the Malaysian Insurance Act, 1963 then.
The Company's financial stability and reliability over the years is recognised in the general insurance industry and have been consistently reaffirmed by international insurance rating agencies.
This is an achievement that we attribute to the strength and vision of our Management, and to the loyalty and support of our employees and stakeholders.
Having an established presence in 21 locations nationwide and Singapore, Lonpac thrives on the success of its dynamic workforce over 700 employees.
We are committed to cultivating a workforce of excellence and upholding these values :-
1. Creating Value
produce and nurture highly sought-after talents.
2. Excellent Business Performance
uphold reputation for excellence.
3. Ethics
responsible to our stakeholders.
4. Generosity
prospering in the Company's success.
5. Fairness
synergy in diversity.
6. Caring
a healthy and great place to work.
7. Charting Career Path
optimising your full potential.
8. Continuos Learning
provide opportunities to learn.
工作職責:
工作要求:
津貼和福利
Docu Solution Sdn Bhd is a copier supplier that started at Kuala Lumpur, Malaysia in 1993. We sell and lease reconditioned multifunction Fuji Xerox, Canon, Konica Minolta and Ricoh copiers. With over 20years of experience, Docu Solution has grown to be one of Malaysia’s largest suppliers of used copiers. Our mission is to consistently provide a superior printing experience to every customer and to the best possible service, support and quality printing for each and every job at the best value.
職位描述:-
- 根據其技能和經驗進行漏洞評估/滲透測試,以存取和利用公司基礎設施中的漏洞。
- 保持安全操作手冊處於最新狀態,以供所有 IT 安全人員履行職責時使用。
- 進行電腦取證分析並了解對業務的影響。
- 研究網路漏洞、資料隱藏和網路安全的工具、技術、對策和趨勢。
- 持續發展威脅追蹤並在安全事件發生前主動辨識。
- 設計和支援企業系統環境的整體網路安全架構。
- 應用社會工程和網路釣魚技術來操縱員工暴露或洩漏資訊以危害他們的機器。
- 維護標準資訊安全政策、程序和文件。
- 監控身分和存取管理,包括監控授權系統使用者濫用權限的情況。
- 參與 IT 安全專案管理並協助識別和評估供應商 IT 安全解決方案。
- 確保遵守 IT 安全政策和監管指南的規定。
工作要求:-
- 電腦科學/資訊科技專業證書/文憑/學位或同等學歷。
- 擁有 8 至 10 年 IT 安全相關經驗,並擁有至少 4 年管理 IT 安全專案的工作經驗。
- 有業界認可的安全認證,如CISSP、CEH等優先。
- 了解 IT 安全方法、國家銀行指南、PCI DSS、風險管理和 IT 審計將是一個額外優勢。
- 資料庫和作業系統安全的技術知識。
- 了解 TCP/IP 環境中的網路協定(WAN、LAN)和安全性問題。
- 透徹理解最新的安全原理、技術和協議。
- 熟悉Web相關技術。
- 能夠用商業友善的語言表達想法。
- 能夠確定優先順序、追蹤和管理任務和行動項目。
- 優秀的溝通、寫作、分析思維、強大的團隊合作精神和個人貢獻者。
津貼和福利
Lonpac Insurance Bhd (Lonpac), a wholly owned subsidiary of LPI Capital Bhd, was incorporated in Malaysia since 1994. Its insurance business, however, dates back to 1963 when its holding company, LPI Capital Bhd was registered as an approved insurer under the Malaysian Insurance Act, 1963 then.
The Company's financial stability and reliability over the years is recognised in the general insurance industry and have been consistently reaffirmed by international insurance rating agencies.
This is an achievement that we attribute to the strength and vision of our Management, and to the loyalty and support of our employees and stakeholders.
Having an established presence in 21 locations nationwide and Singapore, Lonpac thrives on the success of its dynamic workforce over 700 employees.
We are committed to cultivating a workforce of excellence and upholding these values :-
1. Creating Value
produce and nurture highly sought-after talents.
2. Excellent Business Performance
uphold reputation for excellence.
3. Ethics
responsible to our stakeholders.
4. Generosity
prospering in the Company's success.
5. Fairness
synergy in diversity.
6. Caring
a healthy and great place to work.
7. Charting Career Path
optimising your full potential.
8. Continuos Learning
provide opportunities to learn.
Junior Product Manager - Core Products
At Silverlake MasterSAM, we believe that “A great product comes from real users”. We always listen to our customers and understand their problem areas because we always believe there is nothing that can beat the user’s real experience. Many of our successful innovations are the result of our attentiveness to customers’ quest for more effective solutions to tackle their IT security issues. We relentlessly pursue innovation to effect relevant and more practical solutions to our customers’ increasingly complex security problems – in the core area of privileged user access management.
This is an entry level position reporting to the Senior Product Manager to work on our core product which provides Privilege Access Management. Our team roles are constantly evolving as we grow, so be prepared for constant tweaks in roles and responsibilities.
What You'll Do
● You will be part of the product management team working on core products with initial focus areas in analytics or UX
● You’ll be responsible for the delivery of your selected product focus area
● You’ll be interacting with customers, PMs, engineers and sales teams to understand their pain points to prioritize features for maximum impact
● Documenting stories and acceptance criteria, illustrating flows and high level UX that will be understood by engineering teams
● Collaborate with the release team to plan out releases for your focus area
● Get your hands dirty with engineering and support teams to understand the ins and outs of the product
● Support engineering team tasks when all hands on deck is needed
Must have skills
● Empathy – able to put yourself in another person’s shoes and understand their experiences
● Critical thinking – capable of breaking big problems into small, manageable tasks
● Strong written and verbal communication in English
● Good presentation skills
Nice to have skills
● Experience in using JIRA and Confluence
● Experience or interest in cybersecurity
● Experience working with APIs
● Experience working with cloud platforms
● Experience with integrations
● Have a flair for writing content
MasterSAM, established in 2004 and acquired by the Silverlake Group in 2015, strives to protect and manage the most sensitive IT enterprise business platforms from a complete life-cycle perspective. Headquartered in Singapore, MasterSAM has office presence in Malaysia and has representative offices in Vietnam and India. Our business operations also extend to Thailand, Indonesia, Cambodia, Nepal, Bangladesh, to name a few. Core product offerings include Privileged Access Management, Multi-Factor Authentication and Endpoint Security Solutions. What differentiates us from the rest? Our agility to respond to market demands, our personal edge with our customers and prompt customer service.
Job Description
Job Requirements
Perks & Benefits
Overview
AEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.
Our business philosophy is based on "Customer Satisfaction" and we strive to make a positive contribution to our customer's lifestyles. AEON Credit has more than 10 branches in East and West Malaysia. In line with our rapid business expansion, we are extending our service network to new locations to better serve our customers.
Why Join AEON Credit?
At AEON Credit, we believe in "Customers First". To commit to this, we focus on enhancing our customer's convenience and continually provide them with value-added financial services to help them meet their lifestyle needs.
AEON Credit is an exciting and dynamic place to work. As a fast-growing consumer financing company, we are always looking to recruit exceptional individuals who strive for excellence. We seek visionary individuals that take initiative and are innovative, results-oriented and independent.
Join us in our mission to benefit our customers by providing them with the very best set of consumer financial services to better serve our customers' needs and to continue our contribution to the community.
Job Responsibilities:
Job Requirements:
Perks & Benefits
Get Started With Us We are a professional customer service platform, focusing on providing professional customer service and KYC Compliance to industries such as blockchain, big data, and artificial intelligence, in the finance, energy, communications, government, transportation, e-commerce, and real estate industries.
Job Requirement :
Perks & Benefits
Overview
AEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.
Our business philosophy is based on "Customer Satisfaction" and we strive to make a positive contribution to our customer's lifestyles. AEON Credit has more than 10 branches in East and West Malaysia. In line with our rapid business expansion, we are extending our service network to new locations to better serve our customers.
Why Join AEON Credit?
At AEON Credit, we believe in "Customers First". To commit to this, we focus on enhancing our customer's convenience and continually provide them with value-added financial services to help them meet their lifestyle needs.
AEON Credit is an exciting and dynamic place to work. As a fast-growing consumer financing company, we are always looking to recruit exceptional individuals who strive for excellence. We seek visionary individuals that take initiative and are innovative, results-oriented and independent.
Join us in our mission to benefit our customers by providing them with the very best set of consumer financial services to better serve our customers' needs and to continue our contribution to the community.
Job Responsibilities:
-Provide level 1 onsite IT support services to internal users
-Provide level 1 office computers and desktop applications support for office and remote employees
-Execute employee on-boarding and off-boarding procedures, including account and equipment setup and decommissioning.
-Corporate with System and Network team for Level 2 support case troubleshooting IT assets management according relate policy and guidelines
-Maintain and monitor computer room equipment's and facilities
Job Requirements
-good English ability Familiar with Microsoft365 solutions and MS Teams collaboration tools Proficient in Windows/Mac OS system operation and hardware maintenance
-Basic knowledge about network troubleshooting such as ping, telnet etc.
-Basic knowledge about Window AD, Windows Server, Azure AD and UEM solutions, such as MS EUCM/SCCM, VMware Workspace One, etc.
-Excellent service awareness, able to do a good job in user satisfaction management, and improve user IT service experience and user satisfaction
-ITIL certification preferred, with experience in IT technical support for multinational companies.
Perks & Benefits
Get Started With Us We are a professional customer service platform, focusing on providing professional customer service and KYC Compliance to industries such as blockchain, big data, and artificial intelligence, in the finance, energy, communications, government, transportation, e-commerce, and real estate industries.
About ByteDance
ByteDance will be prioritizing applicants who have a current right to work in Singapore, and do not require ByteDance sponsorship of a visa.
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
Why Join Us
Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.
About Our Team
The Customer Service Platform (CSP) is a team that integrate the product technology resources of the company's internal customer service system. Our mission is to provide users with efficient self-service solutions and provide agents with convenient tools so as to improve customer service experience.
Responsibilities
1. Lead a fullstack team of engineers and collaborate with PM teams to develop large-scale customer service platforms end to end that powers TikTok app and beyond
2. Drive the team's goals and technical direction to pursue opportunities in customer service domain.
3. Define long-term technical roadmaps and contribute to technical decisions on the team.
4. Responsible for building and optimising scalability, reliability and responsiveness of applications, and to deliver compelling end user experience.
5. Collaborate with multiple cross-functional teams to deliver high quality work in rapid product development.
6. Build a team of excellent technical ability, business vision and growth potential, foster a culture of ownership, continuous improvement and self-drive.
7. Keep at the forefront of emerging technologies and trends, research and evaluate the latest frontend and backend development frameworks, apply new technologies to drive iterative product improvements.
Qualifications:
1. B. Sc or higher degree in Computer Science or related fields from accredited and reputable institutions;2+ years of experience managing or tech-leading a software engineering team;
2. Experience of driving collaboration across cross functional teams on delivering shared goals;
3. Experience in developing large-scale consumer-facing applications end to end, with demonstrable expertise in deep optimisation of end user experience, stability & scalability, code modularity and rendering latency;Experience in leading challenging system design or technical initiatives
4. Strong JavaScript/HTML/CSS frontend engineering experience and strong familiarity with key concepts including asynchronous programming, closures and types, layouts, specificity, cross browser compatibility and accessibility;
5. Deep understanding of common open source distributed middleware and components such as MySQL, MongoDB, Redis, and MQ;
6. Deep understanding of the underlying design philosophy and implementation of common web frameworks, including React/Vue/Angular.
7. Good understanding of multi-tier application architecture and protocols, familiarity with product and software development lifecycle process;
Preferred Qualifications
1. Strong business acumen and data sensitivity
2. Passionate about software coding/development and building great mobile/web applications
3. Demonstrate the ability to work and thrive in diversified cultures
4. Industry experience in building customer service or related platforms is a plus
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ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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Be a part of something BIG!
Support the Operations team to optimize the capability of the Singtel Managed Cloud (Private & Public) platforms to deliver a cost effective and sustained level of availability to meet Corporate customers’ requirements. Incorporate continuous improvement process in operations through constant monitoring, reporting, evaluating and improving the operation metrics, especially in managing vendors to deliver the expected service to Singtel customers.
In addition, to support technical implementation & operational support for both On-Prem VMware Infra & Public Cloud (eg. AWS & AZURE) infrastructure & services defined by the respective customers by Service Levels.
Make an Impact by:
Management Support:
Technical Support:
Skills for Success:
Rewards that Go Beyond:
Your Career Growth Starts Here. Apply Now!
We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.
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Join our team as a Senior Technical Service Manager and make a significant impact by providing exceptional technical support to our clients and internal teams. As a valued member of our team, you'll play a key role in offering technical guidance and support, and ensuring customer satisfaction. If you have a strong technical background, excellent communication skills, and a dedication to delivering high-quality service, we want to hear from you! Apply now and become an integral part of our dynamic team.
Main responsibilities:
List of tasks
Qualifications:
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About TikTok
TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About
Parts of this role will require supporting across ByteDance, as well as TikTok. ByteDance is TikTok's parent company, whose mission is to inspire creativity and enrich life.
Responsibilities:
1. Responsible for building and improving overseas e-commerce business customer service data evaluation and monitoring system, including service experience topics and service efficiency topics.
2. Conduct in-depth analyses with the objective of enhancing service experience and optimizing service efficiency to contribute to our business objectives. For instance, we can generate recommendations for improving service experience, considering factors like product features, solutions (compensation plans, etc.), and service processes. We can also optimize overall service efficiency by analyzing strategies such as agent empowerment tools, agent scheduling, and appointment callbacks. We aim to refine plan settings.
3. Identify service anomalies based on user interaction patterns to minimize the occurrence of public sentiment issues. Identify critical signals to aid in the detection of bugs and user experience related issues.
4. Clearly assess the impact of our services on business value. Explore the effects on repurchase and customer retention from both user and issue-related perspectives. Define service priorities and enhance service ROI.
Minimum Qualifications
1. Bachelor's degree with a background in Math, Economics, Computer Science, Statistics, or other quantitative fields;
2. 5 years experience of Data Analytics.
3. Expert experience pulling large and complex data using SQL and writing data pipelines.
4. Experience with a data visualization tool (e.g. Tableau)
Preferred Qualifications
1. Experience doing quantitative analysis;
2. Development experience in at least one scripting language (Python,etc.);
3. Excellent verbal and written English communication skills;
4. Experience with large data sets and distributed computing (Hive/Hadoop).
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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Role Description
This is a full-time on-site role for an Information Technology Service Management Manager. The Manager will be responsible for leading and managing the IT Service Management team, overseeing IT operations, ensuring incident management, and problem management. They will also be responsible for implementing and maintaining IT service management processes and procedures.
Qualifications
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