Total 74 Customer Service job vacancies in Science / R&D / Research category in The United States of America

Job Title

R&D Service Engineer

Job Description

In this role, you will support other worldwide teams during installation, upgrade, and product issues. You will be part of the Tier 3 support team for a complex enterprise system in the medical devices domain. The team is part of R&D and is responsible for product support at all levels, starting from the interface and up to the end user.

Your role:

• Responsible for onboarding customer-specific configurations, Integrations, and business requirements for new and existing customers.
• Ensure successful ongoing operations with knowledge transfer to customers.
• N/R Lead client meetings to extract and document requirements.
• Utilise experience and knowledge of resolving complex problems.
• Learn, implement, and teach best practices for the implementation and configuration of company products.
• Develop software, tests, and tools to ease integration in the professional service field.
• Produce and review product documentation and training materials to ensure content accuracy and ability to support company products.
• Transfer customer-specific knowledge and documentation to the support team post successful customer onboarding.

You're the right fit if:
 

• Bachelor's degree in software engineering/computer science/other relevant
• At least 5 years of experience within a similar role – mandatory
• Work experience with VM, network, storage, Oracle (Infrastructure and SQL)- mandatory
• At least 3 years of experience with Windows-based systems- mandatory
• Scripting language Python/Perl- mandatory
• Knowledge of communication protocol TCP/IP

• Knowledge of storage systems- advantage

• Excellent verbal and written communication skills with English fluency

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.


• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.



If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

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Do you have customer service experience and a good eye for detail?

If the answers to the above are yes, then this exciting opportunity could be for you. NRS are looking to hire a Statistics Customer Services and Website Officer.

National Records of Scotland (NRS) collects, analyses and publishes a wide range of information about Scotland’s people. These statistics are used to inform policy and funding decisions which affect the lives of everybody living in Scotland. Please click on our website for further information: https://www.nrscotland.gov.uk

You will be part of the Customer Services and Web Publications branch within the Demographic Statistics Division of NRS. This branch is responsible for managing the publication process for around 40 statistical publications released by NRS each year and the weekly publication of birth and death statistics. The branch also coordinates responses to the 1,000+ enquiries for statistics received each year by NRS, working closely with other statistical branches in NRS. (It is anticipated that there will be an uptick in census-related enquiries over the next couple of years as the detailed results from the 2022 Census are published.)

You will also provide support for a number of cross-Divisional tasks, including budget management and arranging the 6-monthly meetings of the Population and Migration Statistics Committee.

Responsibilities
•Assist on publication of around 40 statistical releases per year and other associated material (such as minutes from external stakeholder meetings and geographic lookups) onto the NRS website.
•Work collaboratively with colleagues including NRS statisticians and IT colleagues to ensure all web publications are of high quality and released on time in line with the Code of Practice for Official Statistics.
•Assist on Statistics Customer Services for NRS. This involves managing the customer services mailbox and being a friendly and helpful “first port of call” for NRS.
•Respond to customer enquiries by providing the key information that customers are looking for and carry out analysis and investigations to provide the information required. This often involves collaborative work with other colleagues in the branch and in other branches within NRS and elsewhere.
•Maintain the customer request logs, take responsibility for workload and prioritise requests where necessary.

Essential Criteria

1. Good working knowledge of Excel.
2. Attention to detail including evidence of high levels of competence in quality assuring numerical and written information under time pressures.
3. Good inter-personal skills and ability to work well within a team.
4. Well organised with good resource planning and the ability to work, at times, with limited supervision.

You will be responsible for supporting carers who look after their loved ones, working across the social care services, including the Acute Hospital setting, Community Hospital Settings and when people live in their own homes. Supporting families affected by dementia with complex needs, supervised and supported by the service lead and/or the Admiral Nurses within the team. You should have a strong base of clinical experience and you will need to have skills to contribute to clinical decision-making as part of the wider team. We are looking for an individual who can develop effective and collaborative working with families affected by dementia and healthcare and multi-agency colleagues. This is a 37.5 hours per week post (5 days per week) and is a one-year fixed term post or secondment. (with current manager approval before applying). Please apply for this post as a secondment opportunity already agreed by your current line manager. This post will be subject to a criminal records bureau enhanced level check.

Are you looking for a new exciting challenge in your career as a Healthcare Assistant/Support Worker? Do you want to make a real difference to help support families/carers who look after their loved ones living with dementia? Do you have a real passion and interest in dementia care?
Do you want to work within a small friendly team who support each other?

Are you looking to develop new and exciting ways of working and sharing skills across the acute and community health and social care settings?

An exciting opportunity has arisen to join our friendly team, the Integrated Admiral Nurse Service as a Secondment or a 12 month Fixed Term contract to work within our Team as an Assistant Practitioner to help and support carers who look after their loved ones who have a diagnosis of dementia.

You will work alongside the Admiral Nurse Clinical Lead and three other Admiral Nurses to contribute to the support that carers and families may need in their own homes, during the hospital stay and across care transitions. You will do this through providing ongoing and compassionate support and guidance and ensuring that carers are signposted appropriately in order to help prevent carer breakdown.

This is a challenging developmental opportunity to make a significant impact on the delivery of the care of families affected by dementia across the dementia care pathway in Cornwall, working across different care settings.



This post has been developed to support the Admiral Nurse Service to provide relationship-centred dementia care to families with complex needs.

Provide a responsive, personalised information, signposting and support service to people living with a diagnosis of dementia, their carers and family in order to help them to navigate and access appropriate services in the right place at the right time.

Support the interface between mainstream general hospital services, community health and social care services and other services across the dementia pathway.

Work collaboratively with healthcare and multi-agency colleagues, supporting the work of the three Admiral Nurses and Admiral Nurse Clinical Lead across the county.

Attend conferences, dementia related events representing the Admiral Nurse Service in a professional and engaging manner.

Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael’s Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region.

We employ approximately 6,700 staff and have a budget of approximately £580 million. We work with health and social care organisations -including NHS Kernow and NHS England- to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000- which can increase significantly during busy holiday periods.

The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally.

We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community.

Enjoy an outstanding quality of life in a place that offers surfing beaches and fishing harbours to beautiful countryside and historic towns. With clean air, plenty of opportunities for outdoor activities and excellent schools, colleges and universities (including adult education) it is the ideal place for families and for you to develop your own career.

You will be responsible for supporting carers who look after their loved ones, working across the social care services, including the Acute Hospital setting, Community Hospital Settings and when people live in their own homes. Supporting families affected by dementia with complex needs, supervised and supported by the service lead and/or the Admiral Nurses within the team.

You should have a strong base of clinical experience and you will need to have skills to contribute to clinical decision-making as part of the wider team. We are looking for an individual who can develop effective and collaborative working with families affected by dementia and healthcare and multi-agency colleagues.

This is a 37.5 hours per week post (5 days per week) and is a one-year fixed term post or secondment. (with current manager approval before applying).

Please apply for this post as a secondment opportunity already agreed by your current line manager.

This post will be subject to a criminal records bureau enhanced level check.




This advert closes on Monday 22 Jan 2024

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. As pioneering innovators for over 100 years, we're now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives. To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone. If you believe in developing a better tomorrow, read on. About the Role As a key member of Customer Value Analytics team, this role will have the opportunities to influence decisions making in Marketing. You will turn business questions into data analysis and provide recommendations to business partners efficiently. You will support management and internal stakeholders with the following: Work with various business owners to identify business opportunities, data needs and pain points. Design, build and automate reports and studies to track key business performance, leveraging Databricks SQL and Alteryx Design and build scalable data solutions to improve efficiency within team and enable first-level self-service by business owners Fulfill and streamline current campaign data processes Plan and execute analyses to answer business questions and provide insights Data storytelling to connect the dots between campaign, product, customer segment and business performance. Deliver effective presentation of findings and recommendations to stakeholders Fulfil adhoc requests. Identify trend and business needs from these requests, and propose long-term solutions Requirements: Bachelor's Degree in quantitative fields such as Analytics, Data Science, Statistics, Economics, Finance, or Operations Research. 3-5 years of experience in business analytics or data science, turning large datasets into actionable insights. Curious, highly motivated self-starter who is adept at problem solving and comfortable with learning new analytical skills. Strong SQL programming skill (mandatory). Experience using Tableau, Alteryx, and Python is preferred. Experience in insurance industry is preferred, but not mandatory #LI-SC1 Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

• Maintains inventory of chemicals, prepares solutions and reagents for use in the laboratory and safely disposes of waste material (both chemical and biological).
• Collects, prepares, evaluates, and verifies bacterial samples and supporting records.
• Assists in one or more phases of the research process by performing a variety of technical duties, in a laboratory environment.
• Maintains records and locates and compiles data and other information from various sources.
• Performs routine and recurring microbiological techniques and studies using a variety of specialized equipment. Equipment used include bioreactors and spectrophotometers.
• Maintains, calibrates, and modifies equipment and automated systems used for test and evaluation procedures.

Starting at $37,696 Per Year (GS 5-6)

Conduct and provide training and leadership to youth teams and biological science technicians at the GS-04 and GS-05 levels in ecological restoration fieldwork. Fieldwork will include invasive plant control and native plant augmentation in both upland and wetland habitats, as well as water quality/laboratory work under the guidance of permanent natural resource specialists. The incumbent must have exceptional communication and organization skills, as they will be working closely with the park's natural resource management team in coordinating the work of up to 15 individuals on several large-scale natural resource management projects. Restoration activities will include chemical and mechanical treatment of invasive plants, plant identification, data collection with GPS units, maintaining outdoor native plant propagation facilities, seed collection, native plant propagation, water quality data collection, and laboratory work. Experience in use and maintenance of chainsaws, brush cutters, backpack sprayers, hand tools, operating ATV/UTV, skid steer loader, and experience in a laboratory setting are desired.

Starting at $22.43 Per Hour (GS 6)

• Operates and maintains a variety of highly specialized complex equipment which must be calibrated and synchronized to achieve desired results.
• Keeps exact, detailed records of experimental data. Tabulates, statistically analyzes and summarizes data using personal computers and software packages.
• Contributes to the planning of various steps in experiment or project and to interpretation and documentation of findings.
• Maintains inventory of chemicals, prepares solutions and reagents for use in the laboratory, field, or greenhouse, and safely disposes of waste material (both chemical and biological).
• Independently develops or designs various aspects of research projects on the basis of overall objectives outlined by the supervisor.
• Interprets and documents findings by preparing information to be included in manuscripts or preparing reports summarizing progress or results of research.
• Searches for literature pertinent to area of research for new procedures or techniques to use in the laboratory, field, or greenhouse.

Starting at $53,105 Per Year (GS 7-9)

Coordinates the park's volunteer cave exploration program. Some projects require participation in caving trips up to 12 hours per day and will require multiple-day trips within the cave while navigating through passages that are 8 1/2 inches high. Organizes and maintains exploration field notes, permits, trip reports, cave survey gear and preliminary draft maps. Enters and processes data. Drafts and digitizes final maps of new surveys. Serves as a point of contact for off-trail trip leaders and conducts trip leader training sessions as needed. Plans and leads routine in-cave field work for cave management purposes, including monthly water sampling trips, algae control, photomonitoring, and human impact mitigation along travel routes within the cave. Participates in Cave Search and Rescue (SAR) team, using and providing instruction on vertical cave rescue techniques. Assists with a variety of monitoring and research projects in geology, hydrology, and cave air flow studies, bat studies, vegetation monitoring, etc. Updates and maintains the park's GIS system. Creates maps for geological features and other purposes. Provides information to all park divisions as needed. Coordinates and provides technical and organizational support for the park's vegetation management crew, and other surface management projects. Prepares and presents training sessions for park staff, volunteers and external partners.

Starting at $46,696 Per Year (GS 7)

Coordinates the park's volunteer cave exploration program. Some projects require participation in caving trips up to 12 hours per day and will require multiple-day trips within the cave while navigating through passages that are 8 1/2 inches high. Organizes and maintains exploration field notes, permits, trip reports, cave survey gear and preliminary draft maps. Enters and processes data. Drafts and digitizes final maps of new surveys. Serves as a point of contact for off-trail trip leaders and conducts trip leader training sessions as needed. Plans and leads routine in-cave field work for cave management purposes, including monthly water sampling trips, algae control, photo monitoring, and human impact mitigation along travel routes within the cave. Participates in Cave Search and Rescue (SAR) team, using and providing instruction on vertical cave rescue techniques. Assists with a variety of monitoring and research projects in geology, hydrology, and cave air flow studies, bat studies, vegetation monitoring, etc. Updates and maintains the park's GIS system. Creates maps for geological features and other purposes. Provides information to all park divisions as needed. Coordinates and provides technical and organizational support for the park's vegetation management crew, and other surface management projects. Prepares and presents training sessions for park staff, volunteers and external partners.

Working Conditions: The work is performed in an office, laboratory, and in the field. Field work includes exposure to extreme weather and terrain conditions, poisonous plants, biting insects, and wild animals. Laboratory work may involve exposure to hazardous chemicals. Work inside the cave is dark, slippery, uneven surfaces and tight crawls. You must be able to navigate through passages that are 8 1/2 inches high. The work requires caving trips lasting 12-16 hours and performing multiple-day trips within the cave.

Physical Demands: The work is partially sedentary with prolonged standing, walking, and bending often required. Heavy items (e.g., equipment and packs up to 50 pounds) must be lifted and carried on a routine basis.

Starting at $46,696 Per Year (GS 7)

• The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity. The duties may include, but are not limited to:
• Receives diagnostic specimens for pathogen examination, reads history or specific requests of field personnel, selects appropriate test or identification procedure.
• Prepare diagnostic reagents which include bacterial culture, histology preparations, entomology preparation, inoculation of cell cultures, animals, and embryonating chicken eggs.
• Following a standard outline plans working details, makes measurements, and observes results of tests.
• Assumes responsibility for conducting sections of developmental projects.
• Takes references such as laboratory protocols, journal articles, or rough outlines from a professional and conducts virologic, bacteriological, parasitological, pathological or chemical techniques.
• Recognizes problems in assignments and procedures, make pertinent observations, draw conclusions, and make suggestions for improvement.
• Prepares accurate, written reports describing test procedures and results and summarizes findings.

Starting at $37,900 Per Year (GS 5-7)

The National Park Service (NPS) is looking for temporary employees to work as a Fire Effects Monitor (Biological Science Technician) in Alaska. For more information on Crew Types, click here.

A Fire Effects Monitor (GS-04 Biological Science Technician) follows instructions and standardized procedures to collect and organize field data. Ensures adequate quality control of data collected and performs routine and recurring testing of collected samples. Makes field observations of natural resource conditions. Provides results to higher-level specialists for analysis. Provides logistical support and area orientation for contract or cooperating scientists. Installs, operates, maintains, inventories, and calibrates resource management equipment. Orders replacement parts, new equipment, and supplies. Utilizes a variety of computer programs to compile, reduce, store, retrieve, and report data and other resource management information, including natural science research and long-term monitoring projects. Prepares a wide variety of recurring correspondence, internal reports, and other documents from information obtained from office staff, files and other sources and reviews and finalizes documents prepared by others.

A Fire Effects Monitor (GS-05 Biological Science Technician)establishes monitoring plots in a variety of vegetation/fuel types in accordance with established guidelines and directions. Monitors plots and makes field observation of resource conditions. Prepares fire behavior monitoring documentation on forms for prescribed burns. Identifies grasses, herbs, shrubs and trees to species. Catalogs, labels and stores plant materials collected during the season. Prepares field maps and photographs from the ground. Enters natural resource field data into a personal computer. May be required to operate light vehicles and 4X4s.

Locations for these positions are:
Denali Park, AK (Denali NP & P)*
Fairbanks, AK (Yukon-Charley Rivers NP)*

*In addition to the base salary, you will receive a 3.53% cost of living allowance for Denali, AK or a 2.01% cost of living allowance for Fairbanks, AK. This allowance is subject to annual review, adjustment, and gradual decrease.

For contacts and information regarding housing availability visit Fire Contacts on the DOI FIRES Jobs website and select Alaska.

For more information about temporary fire positions with DOI, go to the following link: https://www.firejobs.doi.gov/.

Starting at $18.20 Per Hour (GS 4-5)

The National Park Service (NPS) is looking for temporary employees to work as a Fire Effects Monitor (Biological Science Technician) in Luray, VA (Shenandoah NP). For more information on Crew Types, click here.

A Fire Effects Monitor (GS-04 Biological Science Technician) follows instructions and standardized procedures to collect and organize field data. Ensures adequate quality control of data collected and performs routine and recurring testing of collected samples. Makes field observations of natural resource conditions. Provides results to higher-level specialists for analysis. Provides logistical support and area orientation for contract or cooperating scientists. Installs, operates, maintains, inventories, and calibrates resource management equipment. Orders replacement parts, new equipment, and supplies. Utilizes a variety of computer programs to compile, reduce, store, retrieve, and report data and other resource management information, including natural science research and long-term monitoring projects. Prepares a wide variety of recurring correspondence, internal reports, and other documents from information obtained from office staff, files and other sources and reviews and finalizes documents prepared by others.

A Fire Effects Monitor (GS-05 Biological Science Technician)establishes monitoring plots in a variety of vegetation/fuel types in accordance with established guidelines and directions. Monitors plots and makes field observation of resource conditions. Prepares fire behavior monitoring documentation on forms for prescribed burns. Identifies grasses, herbs, shrubs and trees to species. Catalogs, labels and stores plant materials collected during the season. Prepares field maps and photographs from the ground. Enters natural resource field data into a personal computer. May be required to operate light vehicles and 4X4s.

For contacts and information regarding housing availability visit Fire Contacts on the DOI FIRES Jobs website and select Virginia.

For more information about temporary fire positions with DOI, go to the following link: https://www.firejobs.doi.gov/.

Starting at $16.57 Per Hour (GS 4-5)

The National Park Service (NPS) is looking for temporary employees to work as a Fire Effects Monitor (Biological Science Technician). For more information on Crew Types, click here.

A Fire Effects Monitor (GS-06 Biological Science Technician) establishes monitoring plots in a variety of vegetation/fuel types in accordance with established guidelines and directions. Monitors plots and makes field observation of resource conditions. Prepares fire behavior monitoring documentation on forms for prescribed burns. Independently identifies grasses, herbs, shrubs and trees to species. Prepares field maps and photographs of natural features from the ground. Enters natural resource field data into a personal computer. May be required to operate light vehicles and 4X4s. May be required to occasionally supervise field crew. Assists the lead monitor in data management and coordination.

Locations for these positions are:
Yosemite, CA (Yosemite NP)
Hot Springs, SD (Wind Cave NP)
Moose, WY (Grand Teton NP)

For contacts and information regarding housing availability visit Fire Contacts on the DOI FIRES Jobs website and select the state you are interested in.

For more information about temporary fire positions with DOI, go to the following link: https://www.firejobs.doi.gov/.

Starting at $20.14 Per Hour (GS 6)

The National Park Service (NPS) is looking for temporary employees to work as a Fire Effects Monitor (Biological Science Technician). For more information on Crew Types, click here.

A Fire Effects Monitor (GS-05 Biological Science Technician)establishes monitoring plots in a variety of vegetation/fuel types in accordance with established guidelines and directions. Monitors plots and makes field observation of resource conditions. Prepares fire behavior monitoring documentation on forms for prescribed burns. Identifies grasses, herbs, shrubs and trees to species. Catalogs, labels and stores plant materials collected during the season. Prepares field maps and photographs from the ground. Enters natural resource field data into a personal computer. May be required to operate light vehicles and 4X4s.

Locations for these positions are:
Yosemite, CA (Yosemite NP)
Hot Springs, SD (Wind Cave NP)

For contacts and information regarding housing availability visit Fire Contacts on the DOI FIRES Jobs website and select the state you are interested in.

For more information about temporary fire positions with DOI, go to the following link: https://www.firejobs.doi.gov/.

Starting at $18.06 Per Hour (GS 5)