Total 366 Customer Service job vacancies in Engineering category in The United States of America

Location : Johor, Kuala Lumpur and Penang Candidates Wanted 

Job Requirements

• Candidate must possess at least Diploma/Advanced/Higher/ Graduate Diploma in Engineering (Mechanical) or equivalent.
• At least 1 Year(s) of working experience in the related field is required for this position.
• Willing to learn.
• Requires relevant semiconductor / mechanical / pcb industry experience
• Required language(s) : Chinese, English, Bahasa Malaysia.
• Preferable Chinese Speaking candidates.
• Fresh graduate are welcome to apply.
• Ambitious, Self-Motivated, Team Work and Independent.
• Coordinate and work with colleagues to meet and achieve target.
• Possess own transport and willing to travel.
• Able to start work immediately.
• Can work with minimum supervision.
• Have knowledge in machinery is an added advantage.
• Position available in Johor, Penang, Kuala Lumpur.
• Flexibility and willingness to travel frequently to assigned locations, including Kuala Lumpur, Penang, Singapore, and Indonesia.

Job Responsibility

• Provide on-site technical support to customers in various locations, including Kuala Lumpur, Penang, Singapore, Indonesia, and other assigned areas.
• Conduct technical training for the machines we sell to enhance understanding of product features and performance.
• Respond to service requests promptly, troubleshoot machine issues, and deliver effective solutions.
• Collaborate with the sales team, offering technical support to ensure customer satisfaction with our products.
• Maintain close communication with customers, building positive working relationships to foster customer loyalty.
• Attend to sales enquiry & achieve sales target.
• Gather and record customer feedback, providing product improvement suggestions to the research and development team.
• Participate in the development of maintenance plans to ensure optimal performance of equipment.
• Contribute to the expansion of our customer base by actively participating in efforts to acquire new clients.
• Complete reports assigned by the headquarters, including but not limited to detailed records on technical support, customer feedback, and sales trends.
• Provide quotations to customers and recommend suitable equipment based on their needs.
• Prepare and deliver technical proposals explaining products & services to customers.
• Purchase of spare parts or equipment.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Central location
• Casual dress code
• Company trips
• Work visa sponsorship
• Personal leave

地點：柔佛、吉隆坡和檳城誠徵候選人

工作要求

• 候選人必須至少擁有工程（機械）文憑/高級/高級/研究生文憑或同等學歷。
• 該職位需要至少 1 年相關領域的工作經驗。
• 願意學習。
• 需要相關半導體/機械/PCB產業經驗
• 所需語言：中文、英文、馬來語。
• 優先考慮會講中文的候選人。
• 歡迎應屆畢業生申請。
• 雄心勃勃、自我激勵、團隊合作和獨立。
• 與同事協調和合作，以達到並實現目標。
• 擁有自己的交通工具並願意出差。
• 能夠立即開始工作。
• 可以在最少的監督下工作。
• 擁有機械知識是一個額外的優勢。
• 柔佛、檳城、吉隆坡都有職缺。
• 靈活且願意經常前往指定地點，包括吉隆坡、檳城、新加坡和印尼。

工作職責

• 為不同地點的客戶提供現場技術支持，包括吉隆坡、檳城、新加坡、印尼和其他指定區域。
• 對我們銷售的機器進行技術培訓，以加深對產品功能和性能的了解。
• 及時回應服務請求，排除機器問題並提供有效的解決方案。
• 與銷售團隊合作，提供技術支援，以確保客戶對我們的產品滿意。
• 與客戶保持密切溝通，建立積極的工作關係，以培養客戶忠誠度。
• 參與銷售詢價並完成銷售目標。
• 收集並記錄客戶回饋，向研發團隊提供產品改進建議。
• 參與維護計劃的製定，以確保設備的最佳性能。
• 透過積極參與獲取新客戶的努力，為擴大我們的客戶群做出貢獻。
• 完成總部下達的報告，包括但不限於技術支援、客戶回饋、銷售趨勢的詳細記錄。
• 為客戶提供報價，並根據客戶的需求推薦合適的設備。
• 準備並交付技術提案，向客戶解釋產品和服務。
• 購買備件或設備。

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 中心位置
• 休閒著裝要求
• 公司旅行
• 工作簽證贊助
• 事假

RESPONSIBILITIES:

• Debug, contain and feedback products (Machine, test board, socket, etc.) and services weakness for continuous improvement
• Provide operational and maintenance training to customer to enable our customer to use our product and services effectively and efficiently
• Support customer operational need with regards to our product and services
• Upkeep products and services quality image to our customer
• Highlight to sales and marketing any business opportunity observed and seize the opportunity to turn it into PO working with sales and marketing

REQUIRMENTS:

• Diploma / Advanced Diploma / Higher Graduate Diploma / SKM / DKM Level 4 / DLKM Level 5
• Prefer candidate with 1-2 years of relevant experience in semiconductor industry.
• Good communications skills and a proactive team player
• Proficiency in Chinese written and verbal.

Perks & Benefits

• Annual leave
• Medical leave
• Medical benefit
• EPF/Socso
• Training provided
• Open culture
• Personal development opportunities

職責：

• 調試、遏制、回饋產品（整機、測試板、插座等）和服務弱點，持續改進
• 為客戶提供操作和維護培訓，使我們的客戶能夠有效、有效率地使用我們的產品和服務
• 支持客戶對我們的產品和服務的營運需求
• 維護客戶的產品和服務品質形象
• 向銷售和行銷突出顯示觀察到的任何商機，並抓住機會將其轉化為與銷售和行銷合作的採購訂單

要求：

• 文憑 / 高級文憑 / 高級研究生文憑 / SKM / DKM 4 級 / DLKM 5 級
• 優先考慮具有1-2年半導體行業相關經驗的候選人。
• 良好的溝通能力和積極主動的團隊合作精神
• 熟練中文書面和口語。

津貼和福利

• 年假
• 病假
• 醫療福利
• 公積金/社會保險
• 提供培訓
• 開放文化
• 個人發展機會

REPASSA Engineering Sdn Bhd is an established local company in Process Machineries for the food, cosmetic, pharmaceutical, etc. industries.

Job Description (SERVICE) Primary Scope

· To assist the Service Manager with the after sales aspect of the business.

· Perform health checks, troubleshooting and technical service activity.

· To attend and perform training and commissioning service.

· Establish, develop and maintain positive after sales business and customer relationship.

Job Description (SALES) Secondary Scope

· To assist the Sales Operations Manager with managing customers

· Present, promote and sell products/services to existing and prospective customers.

· Prepare budgetary quotation, technical proposal and follow up on projects.

· Establish, develop and maintain positive business and customer relationships.

Job Requirement:

· Able to read understand and explain mechanical, electrical, and pneumatic drawings.

· Able to perform hands on service for our machines.

· Dynamic, outgoing with excellent communication and interpersonal skills.

· Willing to travel and possess own transport.

· Initiative and ability to work independently.

· Aggressive, energetic, and highly motivated with the determination to succeed.

· Experience would be an advantage; fresh graduates are also welcome to apply.

Company website: www.REPASSA.com

Contact details: Mr Adam / M: +6012 650 9786 / E: adam@repassa.com

Perks & Benefits

• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Company Overview:
Join our vibrant team at Yee Fong Marine S/B, a leading provider of marine repair and equipment supply in Malaysia. We are committed to delivering high-quality products/services and exceptional customer service. With a commitment to excellence and customer satisfaction, we are expanding our team and seeking dedicated individuals to join us.

Position Overview:
We are currently looking for a skilled Mechanical Service Technician to join our team in Johor Bahru. The ideal candidate will be responsible for servicing, maintaining, and repairing pumps, air compressors, winches, and related equipment. This role offers an exciting opportunity for individuals with a passion for mechanical engineering and hands-on experience in industrial maintenance.

Key Responsibilities:

• ⁠Perform maintenance, troubleshooting, and repairs on pumps, air compressors, winches, and associated mechanical systems.
• ⁠⁠Conduct preventive maintenance inspections to ensure equipment reliability and performance.
• ⁠Diagnose mechanical issues, identify root causes, and implement effective solutions.
• ⁠Collaborate with the service team to schedule and prioritize service assignments.
• Adhere to safety protocols and procedures to ensure a safe working environment.
• Document service activities, including maintenance reports, parts usage, and work performed.
• Provide technical support and guidance to customers on equipment operation and maintenance practices.

Qualifications:

• Diploma in Mechanical Engineering or related field.
• Marine Engineer welcome to apply
• ⁠2 years of hands-on experience in mechanical maintenance, preferably in servicing pumps, air compressors, or winches.
• ⁠Strong mechanical aptitude and troubleshooting skills.
• ⁠Ability to interpret technical manuals, drawings, and schematics.
• Excellent communication and interpersonal skills.
• ⁠Valid driver's license and willingness to travel to customer sites as needed.
• ⁠Commitment to safety and adherence to safety regulations.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Job Description

• Lead the design, implementation and execution of system integration projects, ensuring adherence to project timelines, budgets and quality standards. 
• Developing and control the full project-plan lifecycle and identify project responsibilities, delegating phases and elements, acquire necessary research and materials or tools, project site evaluation for project execution. 
• Clarify and communicate project scope of supply, explain engineering design, process flow diagram and plans with customers confidently and precisely. 
• Conduct site visits to assess client needs, conduct installations and deliver training sessions to end-users on system operation and maintenance best practices. 
• Produce detail engineering design on the process according to respective standard (GEP and GMP) and create process flow diagram, layouts, 3D drawing and effective presentation on processes via FDS, Functional Design Specification. 
• Works closely with internal and external stakeholders to execute project plans according to project requirements, standard, quality and safety compliance, local authorities, third party inspection, process warranty and after sales services. 
• Develop and maintain project documentation, including technical specifications, 
  schematics and user manuals. 
• Perform maintenance on the process equipment and restore equipment to normal operating condition and produce service report. 
• Provide technical support and troubleshooting assistance to clients, addressing issues related to system performance, maintenance and upgrades. 
• Assist customers to plan intervals of preventive maintenance, spare parts inventory, analyse risk and recommend consumable and critical spare parts purchase. 

Qualifications 

• Diploma or Bachelor’s degree in any related engineering field.
• Fresh graduate or 2 years of experience in any engineering field.
• Strong interpersonal skills and confident.
• Excellent verbal and written communication skills to work comfortably with people at all levels.
• Results-oriented, self-motivated, energetic, professional, reliable, and a team player.
• In-dept technical knowledge in engineering field.
• Technical minded, attentive learner and detail-oriented.
• Problem solving skill.
• Able to travel locally and overseas. 

Perks & Benefits

• Personal leave
• Personal development opportunities
• Bonus (Yearly & Performance based) 
• Optical and Dental benefits
• Insurance

公司簡介：
加入 Yee Fong Marine S/B 充滿活力的團隊，Yee Fong Marine S/B 是馬來西亞領先的船舶維修和設備供應提供商。我們致力於提供高品質的產品/服務和卓越的客戶服務。秉承追求卓越和客戶滿意度的承諾，我們正在擴大我們的團隊並尋找敬業的人才加入我們。

職位概況：
我們目前正在尋找一名熟練的機械服務技術員加入我們在新山的團隊。理想的候選人將負責維護、保養和修理泵浦、空氣壓縮機、絞車和相關設備。該職位為對機械工程充滿熱情並具有工業維護實踐經驗的個人提供了令人興奮的機會。

主要責任：
⁠ ⁠對泵浦、空氣壓縮機、絞車及相關機械系統進行維修、故障排除及修理。
⁠ ⁠進行預防性維護檢查，以確保設備的可靠性和性能。
⁠ ⁠診斷機械問題、找出根本原因並實施有效的解決方案。
⁠ ⁠與服務團隊合作安排服務任務並確定服務任務的優先順序。
⁠ ⁠遵守安全協議和程序，確保安全的工作環境。
⁠ ⁠記錄服務活動，包括維護報告、零件使用情況和執行的工作。
⁠ ⁠為客戶提供設備操作和維護實務的技術支援和指導。

資格：
⁠ ⁠最低 Sijil Vokasional（職業證書）或機械工程或相關領域的文憑。
⁠ ⁠海事工程師歡迎申請
⁠ ⁠ 1-2 年機械維修實務經驗，最好是維修幫浦、空氣壓縮機或絞車。
⁠ ⁠強大的機械能力和故障排除能力。
⁠ ⁠能夠解釋技術手冊、圖面和原理圖。
⁠ ⁠優秀的溝通與人際溝通能力。
⁠ ⁠有效的駕駛執照並願意根據需要前往客戶現場。
⁠ ⁠致力於安全並遵守安全法規。

津貼和福利

• 津貼（旅費、交通費等）
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

職位描述

• 領導系統整合專案的設計、實施和執行，確保遵守專案時間表、預算和品質標準。
• 制定和控制整個專案計畫生命週期，並確定專案責任、委派階段和要素、取得必要的研究和材料或工具、專案執行的專案現場評估。
• 自信、準確地與客戶澄清和溝通專案供貨範圍，解釋工程設計、工藝流程圖和計劃。
• 進行現場訪問以評估客戶需求、進行安裝並向最終用戶提供有關係統操作和維護最佳實踐的培訓課程。
• 根據各自的標準（GEP 和 GMP）對製程進行詳細的工程設計，並透過 FDS、功能設計規範建立製程流程圖、佈局、3D 繪圖和有效的製程示範。
• 與內部和外部利害關係人密切合作，根據專案要求、標準、品質和安全合規性、地方當局、第三方檢驗、流程保固和售後服務執行專案計劃。
• 開發和維護專案文檔，包括技術規格、
  原理圖和使用手冊。
• 對製程設備進行維護，使設備恢復正常運作狀態並出具維修報告。
• 為客戶提供技術支援和故障排除協助，解決與系統效能、維護和升級相關的問題。
• 協助客戶規劃預防性維護間隔、備件庫存、分析風險並建議消耗品和關鍵備件採購。

資格

• 任何相關工程領域的文憑或學士學位。
• 應屆畢業生或任何工程領域 2 年經驗。
• 較強的人際溝通能力和自信。
• 出色的口頭和書面溝通能力，能夠與各個級別的人員輕鬆合作。
• 以結果為導向、自我激勵、充滿活力、專業、可靠且具團隊合作精神。
• 工程領域的深入技術知識。
• 具有技術頭腦、細心的學習者和注重細節的人。
• 解決問題的能力。
• 能適應本地及海外出差。

津貼和福利

• 事假
• 個人發展機會
• 獎金（基於年度和績效）
• 光學和牙科福利
• 保險

Requirements:

• Fresh Graduates are strongly welcome to apply because we provide training especially on-site practical handling knowledges from fundamental until expertise level.
• Degree/Diploma in Electrical & Electronic Engineering will be added advantages and preferably with field experience in trouble shooting skill.
• Experience in supervising and training technicians (applicable for Service Engineer only).
• Knowledge of power electronic, electrical system and Uninterruptible Power
• Supply (UPS) system will be an added advantage.
• In view of nature of work, MALE applicant will be more suitable.
• Report writing skills and computer literacy is essential.
• Self-starter and on field customers service oriented.
• Independent, willing to work long and odd hours, flexible, cool character with common sense and analytical mind.
• Possess own transport (fixed maintenance allowances provided).

Basic Job Functions:

• To work closely with existing team members.  
• Lead a team of experienced service technicians (applicable for Service Engineer only) to carry out installation of new equipment, start-up, testing & commissioning, routine maintenance, troubleshooting of UPS systems.
• Establish and maintain high quality service standards and procedures to meet and comply Service Level Agreement (SLA).
• Carry out audit in customer’s data centre facilities
• Provide quality 24 x 7 service to “Mission Critical” facilities.
• Willing to travel at distance locations in Malaysia for job assignment from times to times.

Perks & Benefits

• Employee equity
• Medical insurance
• Personal leave
• Personal development opportunities

We offer personal career development opportunities and attractive remuneration package to commensurate with qualification and experience to the successful candidate. 

要求：

• 強烈歡迎應屆畢業生申請，因為我們提供從基礎到專業水平的培訓，尤其是現場實踐操作知識。
• 電氣與電子工程學位/文憑將更具優勢，最好具有故障排除技能的現場經驗。
• 具有監督和培訓技術人員的經驗（僅適用於服務工程師）。
• 電力電子、電氣系統、不間斷電源知識
• 供電（UPS）系統將是一個額外的優勢。
• 考慮到工作性質，男性申請者會更適合。
• 報告寫作技巧和電腦知識至關重要。
• 自我啟動並以現場客戶服務為導向。
• 獨立，願意長時間工作，個性冷靜，具有常識和分析能力。
• 擁有自己的交通工具（提供固定維護津貼）。

基本工作職能：

• 與現有團隊成員密切合作。
• 帶領一支經驗豐富的服務技術人員團隊（僅適用於服務工程師）對UPS系統進行新設備的安裝、啟動、測試和調試、日常維護、故障排除。
• 建立並維護高品質的服務標準和程序，以滿足並遵守服務等級協定 (SLA)。
• 對客戶的資料中心設施進行審核
• 為「關鍵任務」設施提供優質的 24 x 7 服務。
• 願意不時出差馬來西亞較遠的地點進行工作分配。

津貼和福利

• 員工股權
• 醫療保險
• 事假
• 個人發展機會

我們為成功的候選人提供與資格和經驗相稱的個人職業發展機會和有吸引力的薪酬待遇。

• Manufacturer @ Masai
• Up to RM 4500 (depends on experience)
• Min Certificate

Job Responsibility:

• Perform equipment testing and commissioning according to design conditions, service and repair
• Diagnose, troubleshooting and correct malfunctions in electrical and mechanical on equipment
• Promoting Annual Maintenance Contract (AMC) service and indirect sales on company products

Requirements:

• Qualification: Minimum Certificate
• Minimum 3 years work experience in Electrical Control Panel & Power Panel
• Possess own transport
• Able to travel when needed
• Able to liaise with English speaking counterpart

If interested, please send your resume or Whatsapp to 0187633119

Perks & Benefits

• Personal leave
• EPF
• SOCSO

• Manufacturer @ Masai
• Up to RM 4500 (depends on experience)
• Min Certificate

Job Responsibility:

• Perform equipment testing and commissioning according to design conditions, service and repair
• Diagnose, troubleshooting and correct malfunctions in electrical and mechanical on equipment
• Promoting Annual Maintenance Contract (AMC) service and indirect sales on company products

Requirements:

• Qualification: Minimum Certificate
• Minimum 3 years work experience in Electrical Control Panel & Power Panel
• Possess own transport
• Able to travel when needed

If interested, please send your resume or whatsapp to 0187633119

Perks & Benefits

• Personal leave
• EPF
• SOCSO

• 製造商@馬西
• 高達 RM 4500（取決於經驗）
• 最低證書

工作職責：

• 根據設計條件進行設備測試和調試、保養和維修
• 診斷、故障排除和糾正設備電氣和機械故障
• 促進年度維護合約（AMC）服務和公司產品的間接銷售

要求：

• 資格：最低證書
• 至少 3 年電氣控制面板和電源面板工作經驗
• 擁有自己的交通工具
• 需要時可以出差
• 能夠與英語同行聯絡

如有興趣，請寄履歷或Whatsapp至0187633119

津貼和福利

• 事假
• 公積金
• 社會保險協會

• 製造商@馬西
• 高達 RM 4500（取決於經驗）
• 最低證書

工作職責：

• 根據設計條件進行設備測試和調試、保養和維修
• 診斷、故障排除和糾正設備電氣和機械故障
• 促進年度維護合約（AMC）服務和公司產品的間接銷售

要求：

• 資格：最低證書
• 至少 3 年電氣控制面板和電源面板工作經驗
• 擁有自己的交通工具
• 需要時可以出差

如有興趣請寄履歷或whatsapp至0187633119

津貼和福利

• 事假
• 公積金
• 社會保險協會