Job Description:

• To handling customer inquires & provide solutions to all customer related problems.
• Providing high quality of customer service via Live Chat support.
• To be constantly guided by company's service standards.Follow communication procedures, guidelines and policies
• Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• 负责客户在线咨询答疑，针对客户咨询需求，提供有效方案
• 通过Live Chat提供高质量的客服服务
• 遵循公司的服务标准，沟通流程和政策
• 在规定时间内提供适当的解决方案
• 处理顾客账户并归档文件
   

Job Requirement:

• Fresh graduates are encouraged to apply.
• Candidate must possess at least SPM or equivalent
• Able to read & write in Mandarin and English
• Previous working experience in customer service or related fields is an added advantage but not essential.
• Knowledge in handling basic computer (Microsoft Excel/Word etc).
• Ability to multi-task, priorities and manage time effectively
• Able to work in 24 Hours Rotational Shift (Rotational Off day. 5.5 / 6 days work per week, 8 hours per day)
   
• 欢迎应届毕业生申请
• 学历至少SPM以上
• 能够阅读&书写中文和英文
• 以往有客服工作经验者为佳
• 懂得基本电脑操作 （Microsoft Excel/Word等）
• 能够同时处理多项任务，有效的时间管理
• 轮班工作（5.5 / 6天制，每日工作8小时）

Perks & Benefits

Why Join us?

• Location: KL Eco City (Nearby LRT/KTM)
• Language Allowance + Travelling Allowance
• OT pay
• Free coffee, tea & snacks at the office
• Annual leave 12 days, Sick Leave 14 days, Hospitalization Leave 60 days, and other including Maternity Leave, Paternity Leave
• Medical Claim & Insurance
• Positive & Young culture
• EPF, SOCSO, EIS
• Yearly Increments to upgrade your basic salary yearly & improve your lifestyle
• Annual Bonus
• Incentive / Rewards
• Company Trip
• Monthly Activities
   
• 工作地点靠近公共交通
• 语言津贴 + 交通津贴
• 加班工资
• 免费咖啡，茶和零食
• 年假12天，病假14天，住院假60天，产假，陪产假
• 医疗补贴，保险
• 积极年轻的企业文化
• 公积金，社会保险，雇员保障计划
• 年度加薪
• 年度奖金
• 奖励
• 公司旅行
• 每月活动

About Us Drummond & Etheridge is a leading supplier of John Deere equipment throughout the South Island. Through our extensive network of 13 branches, we supply a range of quality brands to the agricultural, construction, forestry, commercial, lifestyle and adventure/recreation sectors. Built on a reputation of talking straight with customers and providing quality service long after the initial sale, we’re passionate about our people, our customers, and our industry. We’re looking for a highly experienced Construction and Forestry John Deere Technician to join our team in our Invercargill branch. You’ll be involved in servicing a range of construction and forestry machinery whilst providing exceptional customer service to our clients in the region. About You You’re an enthusiastic Tech with strong experience in diagnostics, troubleshooting, repair, installation, and maintenance of John Deere equipment and systems in Construction and Forestry. Ideally you’ll have: Experience in service work on heavy equipment machinery. A strong background in the Construction…

Click here to view more detail / apply for Construction and Forestry Service Technician

Responsibilities:

• Manage and maintain all upkeeping activities of the site (residential / commercial)
• Ensure effective and efficient management of the Common Areas through routine checks
• Assist the Centre Manager to prepare property for new tenancy
• Carry out full administrative, financial and maintenance functions
• Conduct on-site checks and management of development works by appointed contractors to ensure works are carried out to specifications and complete on schedule
• To follow up with the contractor on the submission monthly maintenance schedule, quotations, claims and invoicing
• Assist in the supervision of term contractors
• Raise POs and keep track of works done due to complaints by tenants / residents
• Obtain quotations for repair and maintenance services
• Attend to any emergency or incident in compliance with in-house Apps & SOP for Escalation and response time
• Lead and manage client-relationship
• Engage and attend to complaints from tenants / residents professionally and properly and to ensure every complaint is directed back to the tenant / resident with closure
• Propose preventive maintenance strategy
• To prepare the monthly report for the management and landlord
• Any other duties as assigned by reporting supervisor

Requirements:

• Diploma in Integrated Facility Management, Real Estate Business, Hotel & Leisure Facilities Management and its equivalent qualifications
• Team player with good communication skills
• Knowledge of BMSMA will be an added advantage
• Defect Management and Handover Service would be advantageous.

• Well Established Company
• Basic $4500 - $6000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Central
• Working days: Monday to Friday
• Working hours: 8.30am – 5.30pm

Job Responsibilities:

• Follows up on the pre- and post-contract administration of the project assigned to
• Covers efficient methods for conducting tendering activities, such as risk assessment, the development of a tender file
• Assist to prepare tender and contract documents including bills of quantities
• Administer the tender process, evaluate tenders, and submit tender recommendation reports
• Reviews work specifications, take-off quantity, costing and including liaise with Clients, Sub-Contractors, Consultants and Suppliers, and other stakeholders if require
• Possess strong knowledge of Contractual terms and works to ensure that Project Team adheres to Contractual Terms and Conditions
• Assists in resolving contractual and commercial issues with Consultants and Suppliers, and other stakeholders if require
• Co-ordinates the procurement of materials and suppliers for the projects and ensures expenses within budget
• Track of any variations for ongoing projects that may affect costs
• Responsible for the Valuation of progress monthly payments, claims, and final account settlement with Clients, Subcontractors, and Suppliers
• Undertake cost analysis for repair and maintenance project work
• Attends to all contract administration matters and maintains proper documentation of the project
• Attends site and other meetings as required
• Prepare and submit catalogues and sample boards
• Other ad-hoc duties as assigned

Job Requirements:

• Possess minimum Diploma/Degree in Quantity Surveying / Electrical / Mechanical or its equivalent with 1- 2 years of relevant experience
• Possess knowledge in Cubi cost software will be an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Surveyor
Permanent £45k
Bracknell

Responsibilities

• Inspect and assess any repair requests and defects where an immediate repair may not be appropriate, and technical advice is required to identify and advise on appropriate solutions.
• Investigate technical defects or cases of disrepair as required, to include inspection of the property and provide written Housing Conditions reports as appropriate.
• Provide full technical support to legal department in respect of disrepair or legal claims received.
• Provide technical maintenance advice to support business decisions, including liaising with operations managers, supervisors, trade staff, sub-contractors, external contractors or consultants.
• Obtain quotations (when required) for repairs and/or specialist works from sub-contractors keeping aligned to client's Financial regulations.
• Technical approval of Disabled Facility Grant applications and the associated works, including progress and post inspection of site and completed works.
• Technical assistance with customer permissions and retrospective permissions requests.
• Where required support the property care team with surveying requirements to support the delivery of the internal and external planned maintenance programme.
• Carry out property inspections to assess component replacement dates and advice regarding inclusion of works within Planned Maintenance Programmes.
• Demonstrate excellent standards of customer care, when dealing with all customer queries, requests or complaints and to use an empathic, pragmatic and efficient approach to reach a solution in line with client policies, procedures and values.
• Follow our 'one team' approach, working across all directorates and areas to ensure the sharing of knowledge and expertise in support of developing improvements and changes.
• Ensure a high level of written and oral communication is maintained and produced to ensure data quality and information systems are kept to the highest standards.
• Undertake other reasonable duties commensurate with the position

Skills

• Effective interpersonal skills, including teamwork, networking and negotiation skills with the ability to positively motivate all stakeholders, whilst building trusted relationships
• A motivated and enthusiastic individual, who can work under pressure and prioritise workloads to deliver an outstanding service to the partnered departments
• Possess a commercially astute approach with a focus on obtaining value for money.
• Experience in building maintenance or building surveying
• Relevant degree or HND/HNC level in Building Surveying or equivalent construction related qualification.
• Member of the Royal Institute of Chartered Surveyors (advantageous)
• Good understanding of the usual Microsoft Office software as well as an appreciation of the opportunities presented by software designed specifically for maintenance management.
• Full driving licence and access to own transport, or ability to travel in a timely and efficient manner to attend meetings in locations not easily accessed by public transport

If interested in the role, please contact me at moeez.muhammed@servicecare.org.uk

Proud member of the Disability Confident employer scheme

The surveyor will have specific knowledge of building structures and how they contribute to the cause, be able to correctly diagnose & specify remedial requirements. To understand and be able to use equipment to aid with diagnostics and undertaking seasonal monitoring. Must have an empathetic approach to our tenants and property conditions, able to produce drawings & floor plans, diagnose general building faults, obtain or create specifications for improvement works required with an understanding of how this may affect other components of the property/building, obtain competitive prices.

Order works by use of appropriate systems and Tender/contract procedures.

Supervise works to completion, in line with Council Health & Safety Standards and other statutory requirements

* Ability to work with minimum supervision

* Ability to prioritise workloads, analyse and resolve problems

* Ability to work alone to meet strict deadlines

* Carry out post inspections, confirm satisfactory completion, authorise payments, investigate invoice queries

* Cross-Service/Partnership working liaison skills and experience

* Managing external resources through PFI contract partnering to ensure best value for the client

* Respond to complaints, compliments and requests for information and consider service review and development in the light of these

Commercial Property Solicitor

A highly reputable law firm in the Chester area is seeking a Commercial Property Solicitor to join their expanding and vibrant Commercial Property team. This presents an exciting opportunity for the ideal candidate to demonstrate their experience across various commercial property transactions. It would be on a hybrid working basis with 2 days in the office and the rest from home.

Responsibilities:

• Handle Freehold and leasehold sales and purchases
• Manage Commercial Leases and other Landlord and Tenant matters
• Oversee Development - sale, purchase, pre-emption, options, and overage agreements
• Deal with Land and agricultural matters
• Manage Refinance and Investment transactions and portfolios
• Mentor and supervise trainees and newly qualified solicitors
• Deliver high-quality client care with a strong client focus

Requirements:

• Demonstrable experience in commercial property matters
• Practising Solicitor, Lawyer or Legal executive - 5 years PQE ideally but may have some flexibility to 3years+ .
• Proven capability to handle responsibility and oversee files effectively
• Exceptional technical skills with a drive for continuous improvement

Benefits:

• Generous annual leave
• Extra holiday at Christmas - 3 days extra holiday, to be taken over the Christmas period when the office closes
• Employee Assistance Programme - health plan where you can claim back the cost of treatment for you and your children including dental, opticians, flu jab, specialist consultations and diagnostics as well as complementary and alternative therapies, with access to Virtual GP and prescription service for peace of mind
• Generous discounts on legal fees across all departments
• Access to free advice, support and confidential counselling 24/7
• Company Pension Scheme
• Career development and progression plans for all team members.
• Exercise - walking club, running clubs, discounted gym membership
• Birthday presents and company social events each quarter, company funded Christmas party and more
• Entitlement to profit share after 6 months
• Holiday purchase scheme
• Hybrid working
• Enhanced maternity pay

Apply Now:

If you are a Commercial Property Solicitor with the required experience, apply now and join this company's expanding and vibrant Commercial Property team. Submit your CV to Beth Kirby via email: beth.kirby@servicecare.org.uk or call 01772208969 for more information. We do also have a referral bonus of up to £250 so please pass on this information if you know someone else looking for work.

Surveyor

Permanent

West Midlands (Coventry, Birmingham, Worcester and Hereford)

Responsibilities

• To support the Project Manager and be responsible for the delivery of programmed maintenance projects to client's property assets and to provide a high level of customer service to internal and external stakeholders.
• To undertake comprehensive surveys of our assets to collect and record data related to the current condition and future replacement needs of the building elements.
• Experience of carrying out stock condition and validation surveys
• Knowledge of repairing responsibilities and relevant law regarding landlord and tenant
• Experience of diagnosing maintenance defects within housing stock including causes and treatment of damp and mould, with the ability to specify repairs for the same.

If interested in the role, please contact me at moeez.muhammed@servicecare.org.uk

Proud member of the Disability Confident employer scheme

Service Care Solutions have an exciting opportunity for an Estate Cleaner to join a Housing Association who are currently going through a growth to join there team based in the Bow area of Tower Hamlets.

We are looking for an exceptional individual who has the experience and who wants to make a difference and thrives in a challenging environment. If you have a proven track record of maintaining and cleaning communal areas, service communal gardens and other common areas as a quality standard please get in touch.

In this role, you'll provide an efficient and effective service as a member of the Estates team.

You'll ensure that adequate stock control is kept of all materials, equipment and company vehicles are checked and maintained.

You'll carry out all grounds maintenance work including litter picking, leaf blowing, communal cleaning as requested by the Estates Supervisor as well as other duties relevant to the role.

What you'll need

• You'll be an experienced Cleaner carrying out cleaning services and be responsible for communicating requirements and reporting incidents.
• You'll be able to work individually or collaboratively with other team members, staff and external contractors; prioritise own workload but also follow a schedule.
• You'll be proactive in helping assess for maintenance related issues, health and safety including reporting building defects and completing basic compliance checks.
• You'll be able to effectively prioritise and ensure effective use of own time.

For this role, we are seeking candidates who have a valid UK driving license as although the role will be static, will involve working in different areas of Tower Hamlets and surrounding boroughs.

The role will work with a range of residents and colleagues, so a positive approach to collaborative team working is essential.

Working hours for this role are Monday to Friday, 8am till 4pm.

For further details, get in touch with Prakash today by calling 01772 208967, or emailing prakash.panchani@servicecare.org.uk

Proud member of the Disability Confident employer scheme

Reactive Repairs Works Surveyor

3 months on-going contract, Inside IR35

Exeter

Job Purpose

• To carry out surveys and identify required responsive repairs and voids works to the Council's housing stock, communal and environmental areas and assist with the ongoing management of the HRA investment programme.
• To prepare work schedules, raise orders and instruct contractors and oversee and monitor contractor performance and Contracts - including Contract Terms intervention as required.
• Undertake a full range of pre and post surveying services including project management, quality and cost control, for projects that form part of the capital and revenue investment programme.
• Ensure all works are carried out in accordance with relevant statutory legislation (including Planning and Building Control) and regulations and in line with the Council's procurement policies and procedures.
• Work with Reactive Maintenance Lead to procure projects in compliance with procurement legislation, Section 20 processes and to meet leaseholder expectations.

Responsibilities

• Carry out surveys and inspections of Council housing stock and communal areas for repairs and improvements, stock condition, dilapidations, and condition surveys (including voids) - identifying Decent Homes failures as applicable.
• To assist the Reactive Maintenance Lead in the preparation and development of Contract documents and tender submission evaluation processes.
• Assist in the appointment of contractors as necessary to meet the aims of the service following the Council's procurement policy and procedure.
• Manage contracts to ensure they meet agreed standards, timescales and budget and assist, instruct and advise contractors on site on matters related to quality control, and the interpretation of contract documents.
• Contribute to pre-contract site and other meetings and make regular visits to site during project delivery and on completion to ensure that works are to a high standard and represent good value.
• To assess and issue variation orders and agree interim and final payments and recommend for authorisation
• Monitor contractor performance and customer satisfaction - implement recovery strategies as required.
• Undertake risk assessments in accordance with the Housing Health & Safety Rating System, and continually monitor Contractors Method Statements and oversee revisions as required.
• To adhere to the current Health and Safety regulations and the Council's policies and procedures and ensure contractors and suppliers comply with all relevant Health, Safety and Environmental legislation and contractual obligations.
• Identify possible materials containing asbestos, arrange testing and removal of asbestos from vacant and occupied properties in accordance with the relevant legislation
• Prepare reports on the progress of projects, site activities and all other related matters and escalate issues to enable effective decision making
• Contribute to management reports on a regular basis to understand the impact and cost of disruption in the service and come up with ways to improve delivery and achieve value for money.
• Provide information as required by the Reactive Maintenance Lead regarding individual project performance or for the purpose of answering specific questions.

Knowledge

• HHSRS

If interested in the role, please contact me at moeez.muhammed@servicecare.org.uk

Proud member of the Disability Confident employer scheme

Jobs scope and Core Responsibility:

· Responsible for the preparation of tender bids & submission

· Responsible for ensuring tenders meet client specifications and Active Fire’s requirements

· Prepare all documents required for the tender

· Analyze the specifications of the project to be tendered

· Perform cost analysis and cost planning

· Prepare estimates including bill of quantities (BOQ) to be used in the tender

· Prepare the tender submission

· Assist in negotiations with suppliers or sub-contractors

· Coordinate with project managers and project engineers throughout the duration of the project

· Leads, supervises, motivates, develops and appraise his direct reports

Qualifications / Experience / Attributes Required

• Diploma / Degree in Quantity Surveying

• 5 years’ QS experience

• Strong knowledge of fire protection system

• Self-motivated and able to work independently

• Good communication and negotiation skills

• Strong interpersonal skills and ability to work as a team

• Ability to multi-task and work under deadline pressure

Job Scope & Core Responsibilities:

• To plan, execute, and finalize jobs for the company, according to strict deadlines and within budget.
• To coordinate project team’s efforts within available resources to ensure quality delivery of projects according to plan for the customers.
• Assist Senior Manger to scope each work/installation project in terms of project size, budget/cost to set project timeline, manpower and resource requirements and other agreed project deliverables
• Determine, allocate, and maximize available resources through project planning to ensure the achievement of project management objectives and profitability
• Manage project budget and project P&L responsibility for the projects he is assigned with
• Work out change or variance orders for discussion with and advice from Senior Manager when clients require unplanned changes to projects
• Prepare and manage project installation plan, work schedules, prepare and implement job procedures
• Maintain construction schedules and coordinate task-scheduling
• Maintains all records of job status, job changes and material flow
• Resolve project problems within guidelines set by Active Fire management ensuring budget is not exceeded
• Supervise projects team workload to ensure quality results are delivered on time and within budget
• Implement remedial actions as directed by Senior Manager when project issues surface during trouble-shooting process
• Leads, supervises, motivates, develops and appraise his direct reports

Job Description & Requirements

Roles & Responsibilities

· Fire Protection System comprising of Fire Alarm, Sprinkler, Hosereel, Hydrant, Rising Main, Emergency Communication, Gas etc.

· Plan, lead and manage a team of supervisors in implementing fire protection installation for the project throughout the concept stage, design development, contract documentation, authority submissions, site administration & management, testing & commissioning to project completion

· Assist & Report Directly to the Project Director on overall project management.

· Supervision of work, liaise with main contractors/sub contractors / site supervisors/ foremen and workers regarding the overall implementation on site

· Attend meetings with owner, consultants and main contractors on all matters relating to the project operation and co-ordination

· Opportunity to work on world class data center project with international consultants and client

· Excellent work environment

·

Job Requirements

· Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma in Engineering or equivalent.

· Ideally 1-3 year(s) of working experience in the related field is required for this position.

· Good command of English and Computer Literate

· Able to work under tight deadlines

· Excellent interpersonal, communication and negotiation skills

· Self-driven, independent, self-motivated, proactive street smart.

· Wiling to learn & fast learner.

· Enthusiastically motivated individuals

· Strong Technical fundamental will be advantageous.

· Fresh Graduate are welcome to apply

Education Level:

· Professional Certificate/NiTEC

· Diploma/Advanced/Higher/Graduate Diploma

· Bachelor's Degree/Post Graduate Diploma/Professional Degree

Field of Studies

· Engineering (Electrical/Electronic)

· Engineering (Industrial)

· Engineering (Mechanical)

• Well Established Company
• Basic $4500 - $6000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Central
• Working days: Monday to Friday
• Working hours: 8.30am – 5.30pm

Job Responsibilities:

• Follows up on the pre- and post-contract administration of the project assigned to
• Covers efficient methods for conducting tendering activities, such as risk assessment, the development of a tender file
• Assist to prepare tender and contract documents including bills of quantities
• Administer the tender process, evaluate tenders, and submit tender recommendation reports
• Reviews work specifications, take-off quantity, costing and including liaise with Clients, Sub-Contractors, Consultants and Suppliers, and other stakeholders if require
• Possess strong knowledge of Contractual terms and works to ensure that Project Team adheres to Contractual Terms and Conditions
• Assists in resolving contractual and commercial issues with Consultants and Suppliers, and other stakeholders if require
• Co-ordinates the procurement of materials and suppliers for the projects and ensures expenses within budget
• Track of any variations for ongoing projects that may affect costs
• Responsible for the Valuation of progress monthly payments, claims, and final account settlement with Clients, Subcontractors, and Suppliers
• Undertake cost analysis for repair and maintenance project work
• Attends to all contract administration matters and maintains proper documentation of the project
• Attends site and other meetings as required
• Prepare and submit catalogues and sample boards
• Other ad-hoc duties as assigned

Job Requirements:

• Possess minimum Diploma/Degree in Quantity Surveying / Electrical / Mechanical or its equivalent with 1- 2 years of relevant experience
• Possess knowledge in Cubi cost software will be an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Location: Fareham - due to the nature of this role, it is fully based on site
Working pattern: Monday - Friday 8am - 5pm
Salary: £27,000 - £28,500 per annum.


Your new role
As a property service co-ordinator, your main responsibilities will be to provide support to the Retail Helpdesk Lead in the management and delivery of contractual obligations and client expectations, logging jobs from retail stores on the CAFM system and seeing jobs through to completion, including writing and submitting quotes to the client, assisting your colleagues in maintaining departmental housekeeping, and to complete any administration required to comply with process and procedures.

In your new role you will also be ensuring contract specific KPI\'s/SLA\'s and first-time fixes are met and that client / customer communications are comprehensive and timely, liaising with stakeholders and building users, ensuring effective programming of PPM and Weekly and monthly reporting/ updates on your service lines.

The ideal candidate will be able to work under pressure and to tight deadlines, have excellent attention to detail and be able to provide expert FM advice.

The ideal candidate will also be able to provide excellent customer service to our clients in answering the phones, managing emails and face-to-face communications.


What you need to do now


If you\'re interested in this role, click \'apply now\' to forward an up-to-date copy of your CV, or call us now.
If this job isn\'t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk