Total 233 Customer Logistics Representative job vacancies in Selangor

Vitally is a leading manufacturer and supplier of Aluminium Home Products, artistic Eco Art Panel, and Aluminium Composite Panel in Malaysia and is headquartered in Muar, Johor. As a result of our commitment to the business over the years, we have successfully established ourselves as a trusted partner with property developers, interior designers and key players in the industry. As part of our commitment for continuous improvement and our business expansion plan, we are currently seeking energetic and dynamic candidates to join our team.

Responsibilities:

• Plan and monitor daily product measurement and installation schedule to ensure timely delivery in accordance with customers' requirements and company standards.
• Liaise with sub-contractors and house owners for scheduling of product measurement and installation services and update status accordingly from time to time.
• Prepare all relevant documents pertaining to product measurement and installation services' request and promptly update all such information into system.
• Ensure customers request, enquiry, feedback and complaints are logged and resolved on time.
• Ensure of all receiving of goods from Headquarter are in accordance to customers' order and in good conditions.
• Co-ordinate receiving of goods return from customers as well as disposition of expired material / goods back to Headquarter.
• Performs any other tasks and responsibilities within the Branch Operations as and when required.
   

Job Requirements:

• Candidate must possess at least a SPM/ STPM/ Diploma/ Bachelor's Degree in any field.
• At least 2 years' working experience in customer communication and sales coordination.
• Applicants must be willing to work for 5.5 days.
• Conversant in both spoken and written of Bahasa Malaysia and English.
• Proficient in Microsoft Office applications (especially Microsoft Excel).
• Details oriented with good interpersonal and communication skills.
   

Perks & Benefits:

• Attractive salary package with yearly salary increment and performance bonus
• Working with stable and well-established company
• Rewards and recognition such as long service award
• Provide on the job training
• Medical benefits
• Staff purchase discounts

Vitally 是馬來西亞鋁製家居產品、藝術生態藝術板和鋁複合板的領先製造商和供應商，總部位於柔佛州麻坡。由於我們多年來對業務的承諾，我們已成功成為房地產開發商、室內設計師和行業主要參與者值得信賴的合作夥伴。作為我們持續改進和業務擴展計劃承諾的一部分，我們目前正在尋找充滿活力和活力的候選人加入我們的團隊。

職責：

• 規劃和監控日常產品測量和安裝進度，確保按照客戶要求和公司標準及時交付。
• 與分包商和業主聯絡，安排產品測量和安裝服務，並不時更新相應的狀態。
• 準備與產品測量和安裝服務請求有關的所有相關文件，並及時將所有此類資訊更新到系統中。
• 確保客戶的請求、詢問、回饋和投訴得到記錄並及時解決。
• 確保從總部收到的所有貨物均符合客戶的訂單且狀況良好。
• 協調接收客戶退貨以及將過期材料/貨物處理回總部。
• 根據需要執行分支機構運作中的任何其他任務和職責。
  

工作要求：

• 候選人必須至少擁有任何領域的 SPM/ STPM/文憑/學士學位。
• 至少2年客戶溝通與銷售協調工作經驗。
• 申請人必須願意工作5.5天。
• 精通馬來語和英語的口語和書面語。
• 精通 Microsoft Office 應用程式（尤其是 Microsoft Excel）。
• 注重細節，具備良好的人際溝通與溝通能力。
  

津貼和福利：

• 具吸引力的薪資待遇，每年加薪和績效獎金
• 與穩定且信譽良好的公司合作
• 獎勵和認可，例如長期服務獎
• 提供在職訓練
• 醫療福利
• 員工購買折扣

We are searching for dynamic, entrepreneurial, broad-minded individuals to be part of our team.

Join our diverse and motivated team to hone your skills as well as implement new initiatives within a nurturing, equal opportunity environment.

This position plays a critical role in ensuring efficient and effective management of order management & logistics operation and requires strong leadership, strategic planning, problem solving and communication skills.

A person who is motivated in continuous improvement of career and personal development to drive operational excellence and contribute to the overall success of the organization.

Responsibilities:

• Act as team lead and escalation path for a team of order processing and logistics from the business support organization.
• Overseeing the end-to-end order processing until product delivery with aim to increase efficiency and customer satisfaction.
• Develop and execute master schedule that optimize efficiency, minimize costs, and enhance on-time delivery rates.
• Evaluate capacity from forecast given by customers.
• Collaborate with cross-functional teams, including production team to ensure sufficient material, resources and production status can be met on time.
• Communicate with customers, team members, and management to resolve issues and ensure that deliveries are completed smoothly.
• Ensure compliance with customs regulations and shipping requirements.
• Ensure proper arrangement of transportation of finished goods to end customers.
• Identify and mitigate potential risks in the logistics process, such as delays or damages, and implement appropriate solutions.
  
  Requirements:
• Degree in any related field
• 2 years working experience as production planner/logistics and order management executive
• Good command of English and Bahasa Malaysia
• Computer literate

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal development opportunities

We are currently looking for dedicated and passionate Sales Executive to join our team.

So what is your role about?

• You are important in arranging appointments with doctors, pharmacists and hospital medical teams, which may include pre-arranged appointments or regular 'cold' calling and conduct presentations to doctors, practice staff and nurses.
• You are needed in building and maintaining positive working relationships with medical staff and supporting administrative staffs and also keeping detailed records of all contacts
• We need you to identify sales leads and pitch goods and services to new clients.
• You will be needeed to plan work schedules and weekly and monthly timetables.
• This may involve working with the area sales team or discussing future targets with the area sales manager. Generally, sales executives have their own regional area of responsibility and plan how and when to target health professions.
• You will reach (and if possible exceeding) quarterly sales targets and monitoring competitor activity and competitors' products.
• You will also need to prepare tender documentations.

   

Who are we looking for?

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma,
  Marketing, Science & Technology, Engineering (Bioengineering/Biomedical) or equivalent.
• Required skill(s): good apprearence, knowledge of market, well planned and organized, Ability to Build New Relationship, Good Communication Skills.
• Required language(s): Bahasa Malaysia, English
• At least 2 year(s) of working experience in the related field is required for this position.
• Applicants must be willing to work in PUCHONG.
• Preferably Junior Executives specializing in Healthcare - Pharmacy, Marketing or equivalent.
• Full-Time position(s) available.
• Must have own transport and willing to travel
   

What do we provide to you for you to succeed?

• You will be remunerated with Good Basic Salary up to RM 4,000 .00 based on experience
• Attractive High Commisions with High Sales track record !!!
• Your Medical & Dental Claims Are On Us.
• Provided with travel allowance, car allowance and meal allowance
• Mobile phone with data and line provided

Perks & Benefits

• Commission and bonus
• Travel Allowance / Car Allowance / Meal Allowance
• Central location
• Company trips
• Medical & Dental Insurance Claim
• Personal leave
• Personal development opportunities

Job Brief

Primary – customer-oriented service representative to act as a liaison, and resolve any emerging problems our clients might face with accuracy and efficiency. Ensure excellent service standards and maintain high customer satisfaction.

Secondary– to effectively manage large amounts of data, turning data into information, information into insight. The target is to insert, update, and maintain accurate data to ensure smooth operations.

Job Responsibilities:

• Effectively manage incoming calls, identify and access customers’ needs to achieve customer satisfaction
• Handle complaints, provide appropriate solutions within time limit and follow up to ensure resolution
• In-house liaising between technical team and customers
• Interpret data, analyse results, and provide ongoing reports to management and customers
• Compile, verify accuracy, and review data for deficiency or errors, correcting any incompatibilities if possible
• Keep records of customer interactions, process customers’ accounts and file documents

Requirements:

• Diploma or higher
• Excellent communication and writing skills in ENGLISH and BAHASA MALAYSIA
• Computer literate (Microsoft Office – Word, Excel, etc.)
• Good time management and ability to work independently as well as part of a team
• Training provided

Perks & Benefits

• Central location
• Free snacks / Happy hours
• Personal leave

HIRING CUSTOMER SERVICE!!

MONDAY-FRIDAY 9AM-6PM
SATURDAY 9AM-1PM
SALARY RM2000-RM2500

• Allowance+EPF+SOCSO
• Annual Increment
• Annual Performance Bonus
• AGE 18-30
• TRANSPORT NEEDED
• NO working experience require , able to speak & write basic  Mandarin ,Bahasa Malaya, English.

Send your resume to cindy1925@live.cn or Whatsapps to 0123068653(Cindy）
Location: Jade hill, Kajang

Logistics & courier Express Company

Perks & Benefits

• Personal leave
• Personal development opportunities
• EPF+SOCSO

Job Highlights

• Multicultural Environment
• Career Progression Opportunities
• Medical & Insurance Coverage

Job Description

About the Position 

This is a Full Time Permanent Position.

Key Responsibilities may include, and not limited to

• Contact registered shoppers / auditors in the Americas / Europe / Asia Pacific region to allocate evaluations & surveys
• Respond to shopper / auditor email enquiries
• Quality check online reports & surveys according to set service standards
• Assist in recruiting new shoppers / auditors in Americas / Europe / Asia Pacific region to boost database.

Requirements:

• Candidate must possess at least a Higher Secondary, STPM, ‘A’ Level, Pre-U, Diploma, Advanced / Higher / Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree in any field
• Required language(s): Good Command of the English language
• Applicants must be willing to work in Petaling Jaya
• Excellent phone manner
• A hard working and dedicated approach
• Immediate start required
• Preferable to have experience in Customer Service (but not essential)
• Fresh graduates / entry level applicants are encouraged to apply

If you think you are the right person for this challenging and rewarding role, we’d love to hear from you. Please apply by sending your resume and cover letter online.

Perks & Benefits

• Nearby public transport
• Central location
• Free snacks / Happy hours
• Medical insurance
• Personal development opportunities

Job Content 

• Responsible for matters related to customer orders
• Maintain good customer relationships
• ⁠Responsible for handling customer debt docking

Job Requirements

• Strong communication and coordination skills
• Have certain resistance to stress
• Have certain sales experience and skills
• Proficient in listening, speaking, reading and writing in Malay, English and Chinese

Perks & Benefits

• Flexible working hours ( to be discuss ) 
• Personal leave
• Open culture
• Personal development opportunities

Job Function

Coordinates between customers and internal department; process orders, prepare correspondences and fulfil customer needs to ensure customer satisfaction.

Job Responsibilities

• Deliver excellent customer service and manage needs of customers through phone and emails.
• Coordinate with internal departments to ensure smooth delivery arrangements until customers’ doorsteps.
• Report to Customer Service HOS and (or) Sales Manager.
• Perform office-based administrative duties whenever required by supervisor.
• Be initiatives on resolving issues and concerns of customers, including operational issues, documentations issues, pricing/invoices queries etc.
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• To participate NMM company activities (5s, Safety, Environment & Energy, Budget Plan, ISO Documentation, etc) as assigned.

Job Requirements

• Possess Diploma or Degree qualifications or equivalent.
• 2 to 3 years related working experience in manufacturing industry is preferred.

Competency Requirements

• Customer Service skills: attentiveness, empathy, patience and consistency, persuasion, professional telephone manners and communication skills, business writing skills.
• Basic knowledge on Microsoft Office software.
  SAP (added advantage).
• Good attitude, enthusiastic, responsible, trustworthy, ethical and goal focused.

Only shortlisted candidates will be notified

Compensation & Benefits

• 5 working days/ week
• Flexible working hours
• WFH on Friday
• Medical outpatient, Optical and Dental coverage (inclusive family members)
• Medical inpatient coverage
• Transport expenses benefit
• Free parking
• Meal allowance
• Motor/Vehicle Interest Subsidy
• House/Property Interest Subsidy
• Japanese Speaker Allowance
• First marriage incentive
• New born allowance
• Public Holiday (all in Malaysia calendar)
• High EPF Employer contribution up to 15%
• Annual salary increment
• 2x Bonus annually based on Performance KPI
• Well Organized Career Advancement Plan

Job Responsibilities: 

• Take responsibility for the success or failure of material shipping and delivery schedule.
• Responsible for registration and coordination freight/ Shipper companies including other related agencies to optimize efficient movement.
• Responsible for planning and tracking the shipment of final products according to customer requirements.
• Responsible for troubleshooting any concern related to international freight transportation. (if any).
• Responsible for the organizing and delegation of all activities performed in the warehouse.
• Responsible to handle overall warehouse operation including do packaging, send out the goods to customers and etc.
• Responsible for the security of the stocks in warehouse.
• Monitor deliveries and ensure customer satisfaction.
• Assist in the general administration of the warehouse and using the computer system for purchase inventory (approval by management), returns process etc; goods in/out, dealing with documentation (Delivery Order & Shipping documents), raising stock discrepancies, assisting with stock management, providing support and assistance to internal and external party, helping to resolve complaints and enquiries.
• Reporting (content and format as agreed) as required.
• Involved in the physical stock count.
• Customer service operation.
• Follow superior instruction.
• Any other task/duties assigned by manager whenever necessary or may be assigned from time to time.

Job Requirements:

• Minimum Higher Secondary/Diploma/Degree or any other equivalent.
• Minimum of 1 year experience in warehousing and distribution.
• Good personality and good working attitude.
• Excellent organizational and time management skills.
• Preferred candidate got van license(GDL).
• Willing to learn.
• Posses own transport, sense of responsibility and hardworking.
• Fresh graduates encourage to apply.

Perks & Benefits

• Regular team activities
• Open culture

Job Responsibilities: 

• Take responsibility for the success or failure of material shipping and delivery schedule.
• Responsible for registration and coordination freight/ Shipper companies including other related agencies to optimize efficient movement.
• Responsible for planning and tracking the shipment of final products according to customer requirements.
• Responsible for troubleshooting any concern related to international freight transportation. (if any).
• Responsible for the organizing and delegation of all activities performed in the warehouse.
• Responsible to handle overall warehouse operation including do packaging, send out the goods to customers and etc.
• Responsible for the security of the stocks in warehouse.
• Monitor deliveries and ensure customer satisfaction.
• Assist in the general administration of the warehouse and using the computer system for purchase inventory (approval by management), returns process etc; goods in/out, dealing with documentation (Delivery Order & Shipping documents), raising stock discrepancies, assisting with stock management, providing support and assistance to internal and external party, helping to resolve complaints and enquiries.
• Reporting (content and format as agreed) as required.
• Involved in the physical stock count.
• Customer service operation.
• Follow superior instruction.
• Any other task/duties assigned by manager whenever necessary or may be assigned from time to time.

Job Requirements:

• Minimum Higher Secondary/Diploma/Degree or any other equivalent.
• Minimum of 1 year experience in warehousing and distribution.
• Good personality and good working attitude.
• Excellent organizational and time management skills.
• Preferred candidate got van license(GDL).
• Willing to learn.
• Posses own transport, sense of responsibility and hardworking.
• Fresh graduates encourage to apply.

Perks & Benefits

• Regular team activities
• Open culture

Job Responsibilities: 

• Take responsibility for the success or failure of material shipping and delivery schedule.
• Responsible for registration and coordination freight/ Shipper companies including other related agencies to optimize efficient movement.
• Responsible for planning and tracking the shipment of final products according to customer requirements.
• Responsible for troubleshooting any concern related to international freight transportation. (if any).
• Responsible for the organizing and delegation of all activities performed in the warehouse.
• Responsible to handle overall warehouse operation including do packaging, send out the goods to customers and etc.
• Responsible for the security of the stocks in warehouse.
• Monitor deliveries and ensure customer satisfaction.
• Assist in the general administration of the warehouse and using the computer system for purchase inventory (approval by management), returns process etc; goods in/out, dealing with documentation (Delivery Order & Shipping documents), raising stock discrepancies, assisting with stock management, providing support and assistance to internal and external party, helping to resolve complaints and enquiries.
• Reporting (content and format as agreed) as required.
• Involved in the physical stock count.
• Customer service operation.
• Follow superior instruction.
• Any other task/duties assigned by manager whenever necessary or may be assigned from time to time.

Job Requirements:

• Minimum Higher Secondary/Diploma/Degree or any other equivalent.
• Minimum of 1 year experience in warehousing and distribution.
• Good personality and good working attitude.
• Excellent organizational and time management skills.
• Preferred candidate got van license(GDL).
• Willing to learn.
• Posses own transport, sense of responsibility and hardworking.
• Fresh graduates encourage to apply.

Perks & Benefits

• Regular team activities
• Open culture

職位描述

作為銷售協調員/客戶服務，您將在協助我們的銷售團隊完成與客戶參與、跟進和售後支援相關的各種任務方面發揮至關重要的作用。您將成為我們的銷售人員和尊貴客戶之間的聯絡人，確保無縫且積極的客戶體驗。

主要責任：
*銷售支援：
與銷售代表合作管理潛在客戶並確定其優先順序，確保有效的後續。使用 CRM 軟體維護客戶互動和銷售活動的準確記錄。根據需要準備和處理銷售訂單和發票。

*售後支援：
售後主動聯繫客戶，確保他們滿意並解決任何疑慮或問題。協助產品退貨、換貨和保固索賠，有效解決客戶疑慮。

*文件和報告：
維護有條理且最新的客戶和銷售記錄。產生報告並分析銷售數據，以確定趨勢和改進機會。

*團隊協作：
與銷售團隊密切合作，為他們提供必要的支援和資訊。與行銷和產品開發等其他部門合作，確保統一的客戶體驗。

附加資訊
職業職級：初級行政人員
資格： 高中/STPM/'A' Level/U 預科

工作亮點

• 我們將引導您成為優秀的銷售協調員。
• 我們在東南亞有姐妹公司，有機會在全球範圍內體驗。
• 我們正處於成長階段，現在就加入我們，成為先鋒。

津貼和福利

• 員工股權
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

Job Enquired:

• 6 days/week.
• Basic Salary RM2500/mth.(Probation 3 months, Adjustment salary once confirm)
• Ot, working performance allowance, Panel Dr, adjustment salary once confirm
• Location : No 8, Jln Utama 2/20, Tmn Perindustrian Puchong Utama, 47150 Puchong Selangor.

Requirements 

• Basic Knowledge of English and Chinese 
• Fresh graduate, willing to learn, polite, self-motivated, hardworking

Job scoop

• Issue bills, handle incoming call, serve customer, document checking, job arrangement.

Call with Ms Yunni Tel : 011-39064921 for interview.

Perks & Benefits

• Medical treatment
• Annual leave
• EPF,SOCSO,EIS

Job Responsibilities: 

• Take responsibility for the success or failure of material shipping and delivery schedule.
• Responsible for registration and coordination freight/ Shipper companies including other related agencies to optimize efficient movement.
• Responsible for planning and tracking the shipment of final products according to customer requirements.
• Responsible for troubleshooting any concern related to international freight transportation. (if any).
• Responsible for the organizing and delegation of all activities performed in the warehouse.
• Responsible to handle overall warehouse operation including do packaging, send out the goods to customers and etc.
• Responsible for the security of the stocks in warehouse.
• Monitor deliveries and ensure customer satisfaction.
• Assist in the general administration of the warehouse and using the computer system for purchase inventory (approval by management), returns process etc; goods in/out, dealing with documentation (Delivery Order & Shipping documents), raising stock discrepancies, assisting with stock management, providing support and assistance to internal and external party, helping to resolve complaints and enquiries.
• Reporting (content and format as agreed) as required.
• Involved in the physical stock count.
• Customer service operation.
• Follow superior instruction.
• Any other task/duties assigned by manager whenever necessary or may be assigned from time to time.

Job Requirements:

• Minimum Higher Secondary/Diploma/Degree or any other equivalent.
• Minimum of 1 year experience in warehousing and distribution.
• Good personality and good working attitude.
• Excellent organizational and time management skills.
• Preferred candidate got van license(GDL).
• Willing to learn.
• Posses own transport, sense of responsibility and hardworking.
• Fresh graduates encourage to apply.

Perks & Benefits

• Regular team activities
• Open culture