Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.
We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.
We are searching for our next team members to join our growing team.
If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.
What will you do?
- Project management and governance, ensuring performance and fulfilment of contractual obligations by appointed vendors.
- Product and technical support for a web-based online system which include:
- Operational support including investigating and replying to user queries
- Work with the appointed Solutions Architect and vendors to discover and propose appropriate solutions for prioritised issues
- Manage, review, and oversee compliance of systems and vendors with the policies, security advisories, vulnerabilities, and relevant Government Instruction Manual requirements
- Review test cases, conduct functional testing, and accept enhancements and other development work assigned to vendors.
- Internal stakeholder alignment and approval of proposed changes to a web-based online system.
- Coordination of audit reviews and other mandatory IT security tests required
- Compliance with relevant policies and guidelines, such as IM8.
- This includes proposing, seeking approval, and executing plan(s) to close compliance gaps and regular reporting of progress against committed deliverables.
- Identify, communicate, and surface changes both within and outside the system, that could have an impact on the functionality, performance, and/or security of the system.
- Review of existing vendor contracts to streamline procurement process and cost of enhancements
- Support of ancillary product tasks for a web-based online system including:
- Contract and project administration such as: onboarding and offboarding of vendor staff, account & access review, raising of service requests.
- Tracking and reporting of system usage statistics
- Incident reporting, troubleshooting, coordination and escalation to infrastructure teams where necessary, testing and verification of fixes, associated stakeholder communication, and closing of tickets.
- Stakeholder management: arranging meetings, writing minutes.
- Research and support of experiments with new technologies / tools to improve existing a web-based online system product offerings.
- Coordinate with other project teams and support othe projects that may have an impact on a web-based online system the data collected by these applications, or the functionality intended to be performed by these applications.
What are we looking for?
- Bachelor’s degree or other equivalent practical experience preferably in software engineering, computer science, or information technology
- Minimum 2 years of experience working on technology-powered products as a product manager, project manager, or engineer
- Experienced dealing with a range of user groups, including external customers, internal business users, and other application teams
- Demonstrated ability to learn cross-functional areas – engineering, design, finance, engagement
- Able to apply techniques in user research, service design, and agile delivery
- Demonstrated ability to figure out solutions to problems with many constraints, assess risks, and to lay out arguments in a well-structured, data-informed, manner
- Proven ability to engage with vendors, engineers, and management in a constructive and collaborative relationship
- Preferably has at least one of the following certifications: PMP, PMI, ITIL, PRINCE2
- Team player with experience navigating large institutions.
What do we offer in return?
- Fun working environment
- Employee Wellness Program
Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at chi@activate.sg
Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.
Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.
Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.
Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.
