Field Force and Training Manager
Full-time
Manager
Mercu 2, Kuala Lumpur, Ma...
1 month ago
Position SummaryRole and ResponsibilitiesLead, coach and manage Field Force, Merchandising and Training teams for Mobile segment with ultimate goal of.....
Position Summary
Role and Responsibilities
- Lead, coach and manage Field Force, Merchandising and Training teams for Mobile segment with ultimate goal of producing strong talents.
- Continuously improve performance and capabilities across Field Force, Merchandising and Training teams to deliver quality and speed to market resulting in sales.
- Take charge and manage internal and external training programs defined by team lead, RHQ or HQ.
- Plan departmental/functional Field Force and Training team budgets, forecast costs and delegate numbers as required by organizational planning and budgeting systems.
- Ensure all training activities and materials meet with organizational requirements and statutory policies, including health and safety, legal stipulations, general duty of care and employment laws.
- Lead Field Force and Training teams to proactively strategize on new and improved ways to drive customer engagement, resulting in higher conversion rates.
- Lead Merchandising team in driving new ways of working to deliver timely and accurate launches as well as day-to-day operations.
- Conduct planned and ad-hoc store visitations to sense market, including competitor launches and movements.
#LI-Midsenior #LI-SME
Skills and Qualifications
- At least a Degree holder, majoring in Business Administration or any relevant courses
- Min 5 years’ working experience in managing field force and/or promoters
- Excellent communication and presentation skills
- Pleasant appearance, well groomed
- A people person, team player, organized, agile and independent
- Strong power point and excel skills
- Fluent in English, Malay and Chinese
- Tech savvy
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