Total 5,245 account manager job vacancies in Information Technology category in The United States of America

Job Description:-

- To conduct vulnerability assessment/penetration testing in its skillset and experience to gain access and exploit vulnerabilities in the company’s infrastructure.
- To maintain the Security Operations Manual up to date for use by all IT security personnel to cover duties.
- To conduct computer forensic analysis and understand the impact on the business.
- To research tools, techniques, countermeasures and trends in network vulnerabilities, data hiding, and network security.
- Continuous development of threat hunting and proactively identifying security incidents before they occur.
- To design and support the overall cybersecurity architecture of the enterprise systems environment.
- Applying social engineering and phishing techniques to manipulate employees into exposing or revealing information to compromise their machines.
- Maintaining standard information security policy, procedure, and documentations.
- Monitor identity and access management, including monitoring for abuse of permissions by authorised system users.
- Involve in IT Security project management and assist in identifying and evaluating vendor IT security solutions.
- To ensure compliance with the provisions of the IT Security Policies and regulatory guidelines.
 

Job Requirements:-

- Professional Certificate/Diploma/Degree in Computer Science/Information Technology or equivalent.
- 8 to 10 years related experience in IT Security and with proven minimum 4 years working experience in managing IT security projects.
- Industry recognized security certifications, such as CISSP, CEH etc. preferred.
- Knowledge in IT Security methodology, Bank Negara Guidelines, PCI DSS, Risk - Management and IT auditing will be an added advantage.
- Technical knowledge of database and operating system security.
- Knowledge of network protocol (WAN,LAN) and security concerns within TCP/IP environment.
- Thorough understanding of the latest security principles, techniques and protocols.
- Familiar with web related technologies.
- Ability to present ideas in business-friendly language.
- Ability to prioritize, track and manage tasks and action items.
- Excellent communication, writing, analytical thinking, strong team player and an individual contributor too.

Perks & Benefits

• Annual leave
• Medical
• Nearby public transport

職位描述：-

- 根據其技能和經驗進行漏洞評估/滲透測試，以存取和利用公司基礎設施中的漏洞。
- 保持安全操作手冊處於最新狀態，以供所有 IT 安全人員履行職責時使用。
- 進行電腦取證分析並了解對業務的影響。
- 研究網路漏洞、資料隱藏和網路安全的工具、技術、對策和趨勢。
- 持續發展威脅追蹤並在安全事件發生前主動辨識。
- 設計和支援企業系統環境的整體網路安全架構。
- 應用社會工程和網路釣魚技術來操縱員工暴露或洩漏資訊以危害他們的機器。
- 維護標準資訊安全政策、程序和文件。
- 監控身分和存取管理，包括監控授權系統使用者濫用權限的情況。
- 參與 IT 安全專案管理並協助識別和評估供應商 IT 安全解決方案。
- 確保遵守 IT 安全政策和監管指南的規定。

工作要求：-

- 電腦科學/資訊科技專業證書/文憑/學位或同等學歷。
- 擁有 8 至 10 年 IT 安全相關經驗，並擁有至少 4 年管理 IT 安全專案的工作經驗。
- 有業界認可的安全認證，如CISSP、CEH等優先。
- 了解 IT 安全方法、國家銀行指南、PCI DSS、風險管理和 IT 審計將是一個額外優勢。
- 資料庫和作業系統安全的技術知識。
- 了解 TCP/IP 環境中的網路協定（WAN、LAN）和安全性問題。
- 透徹理解最新的安全原理、技術和協議。
- 熟悉Web相關技術。
- 能夠用商業友善的語言表達想法。
- 能夠確定優先順序、追蹤和管理任務和行動項目。
- 優秀的溝通、寫作、分析思維、強大的團隊合作精神和個人貢獻者。

津貼和福利

• 年假
• 醫療的
• 附近的公共交通

Junior Product Manager - Core Products

At Silverlake MasterSAM, we believe that “A great product comes from real users”. We always listen to our customers and understand their problem areas because we always believe there is nothing that can beat the user’s real experience. Many of our successful innovations are the result of our attentiveness to customers’ quest for more effective solutions to tackle their IT security issues. We relentlessly pursue innovation to effect relevant and more practical solutions to our customers’ increasingly complex security problems – in the core area of privileged user access management.

This is an entry level position reporting to the Senior Product Manager to work on our core product which provides Privilege Access Management. Our team roles are constantly evolving as we grow, so be prepared for constant tweaks in roles and responsibilities. 

 

What You'll Do

●      You will be part of the product management team working on core products with initial focus areas in analytics or UX

●      You’ll be responsible for the delivery of your selected product focus area

●      You’ll be interacting with customers, PMs, engineers and sales teams to understand their pain points to prioritize features for maximum impact

●      Documenting stories and acceptance criteria, illustrating flows and high level UX that will be understood by engineering teams

●      Collaborate with the release team to plan out releases for your focus area

●      Get your hands dirty with engineering and support teams to understand the ins and outs of the product 

●      Support engineering team tasks when all hands on deck is needed

 

Must have skills

●      Empathy – able to put yourself in another person’s shoes and understand their experiences

●      Critical thinking – capable of breaking big problems into small, manageable tasks

●      Strong written and verbal communication in English

●      Good presentation skills

Nice to have skills

●      Experience in using JIRA and Confluence

●      Experience or interest in cybersecurity

●      Experience working with APIs

●      Experience working with cloud platforms

●      Experience with integrations

●      Have a flair for writing content

• There is an in-lieu replacement leave PH fall on Saturday
• Recognize all Public Holidays in Selangor state
• Parking Allowance, Medical, Optical, Dental Benefits

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Creativity for All

Adobe is a place where exceptional people work – don’t just take our word for it, our employees have recently voted us #1 on the Great Place to Work list for the 10th consecutive year!

We’re proud to offer market leading employee benefits designed to suit your lifestyle. Some of the great benefits include health insurance, global days off, wellness fund, market-leading parental leave, access to our Employee Stock Purchase Program and programs designed to help continue to build your career.

We also proudly empower our employees to get involved with corporate social responsibility and offer a broad range of opportunities to make a bigger impact through philanthropy, employee, and community engagement.

We know that people are the differentiator in our business, and that's why we want to meet you.

The Opportunity

Adobe Experience Cloud provides the most comprehensive set of applications, capabilities, and services specifically designed to address today’s need for personalized customer experiences at scale. We are in need of a high-powered technical leader to help our largest customers navigate the operational challenges of delivering real time customer experiences at scale. You will work one-on-one with our top tier customers, supporting the implementation, technical health, performance optimization and business relationships with Adobe. You will be the technical partner our largest customers need in order to ensure their supercharged engine, finely tuned will make their customer experiences hum. Working in close collaboration with our Customer Success Manager this team will ensure strategic value realization from their partnership with Adobe.

A bit more about you

Responsible for evangelizing Adobe Solutions with enterprise customers, this role engages as the technical health leader, delivering dedicated services, methodology advice, and being the customer’s technical advocate within Adobe. Key elements of the role include Service Delivery Strategy, implementation cycle guidance, balancing risk and maximise value in Adobe technology adoption. In addition, partner with Customer Support leaders, you will field questions, log and work high priority issues & and handle critical issues while working with the extended Adobe Support team (Customer Support, Consulting and Engineering).

What you’ll do

·Delivery of dedicated services from a mutually agreed plan

·Customer advocate representing customer needs with internal product teams

·Coordinating/driving customer technical issues with customer care/engineering/consulting

·Drive Customer Experience improvements through close collaborative planning with customer executives and account team

·Ensure customers acknowledge value, resulting in successful ongoing Ultimate Success Contracts

What you need to succeed

·Multi-year experience working in sophisticated enterprise technology environments in consulting/Project Management/account management/development roles

·Solid presentation skills, and experience organising and handling high-profile customer calls and meetings

·Ability to work collaboratively with local Adobe Customer Solutions and Sales teams to help position Ultimate support offerings

·Drive and own customer critical issues

·Experience with Adobe Experience Cloud solutions desired

Adobe for All

Adobe strives to create an environment where our employees can do their best work and drive their career growth and development based on their personal goals. From fair-pay practices to Employee Networks and programs designed to make everyone feel included, we're committed to fostering a diverse and inclusive workplace for all.

Take the plunge and jump in

Liking what you have read and keen to jump in? Thinking you might not have all the skills we are looking for? Just take the plunge and apply – we know that by bringing together a diverse group of people, we become so much better together. We'd love to see where we can help drive Creativity for All together.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

ABOUT THE ROLE

You will come with strong printed circuit board (PCB) industry knowledge. Working experience from a PCB manufacturing or research and development (R&D) environment are highly advantageous, with practical knowledge in wet process engineering.

All the above knowledge should enable you to be a trusted technical engineer and advisor to the customers in Singapore and Malaysia. You will be traveling within Singapore and across the border to Malaysia.

YOUR RESPONSIBILITIES

• Understand PCB, especially interact with PCB fabricators frequently to understand customer’s needs, defend existing business and explore new opportunities
• Provides technical service including new product promotion, installation and critical troubleshooting to meet customer needs
• Key Account Management to deliver business goals and grow our market share; inventory, forecast & AR management
• Identify, manage and deliver new business opportunities to achieve revenue, profit and growth targets
• Collaborate with various functions such as R&D, Engineering, Marketing, Supply Chain, & Quality to enhance project success rate
• Provide update report to highlight customer’s issue and recent activity
• Collaborate with internal functional groups to accelerate new product development and commercialization by contributing field knowledge
• Leverage efficient expertise to expand DuPont products to different process and equipment allocation

​

YOUR EXPERIENCE & COMPETENCIES

• Diploma /Degree in Chemistry/Chemical Engineering/Materials or equivalent
• Above 5 years’ in Manufacturing, Engineering or R&D experience from PCB industry, preferably in wet process engineering
• Energetic, with strong drive to success
• Eager to learn and grow on job, able to come up with creative business and technical solutions to address business challenges from commercial & technical
• Good communication and presentation skills
• Team player, strong interpersonal skills
• Supporting clients in Singapore and Malaysia, hence traveling for client visits are necessary for the job

*Client Information Responsibilities:*

- Ensure all contact information for vendors/3rd Parties is updated regularly.

- Verify that all hardware is within warranty coverage.

- Maintain and update helpdesk specific procedures on a quarterly basis.

- Attend daily Account Management Meetings in person.

- Monitor tickets on a daily basis.

- Keep monthly client numbers updated.

*Client Meetings:*

- Coordinate monthly meetings with all clients.

- Send follow-up emails within 24 hours of each meeting.

- Log any support issues with the helpdesk.

- Provide clients with action plans within 48 hours.

- Track and update ongoing issues daily.

- Develop a roadmap for the upcoming year, including technology and work effort.

- Conduct quarterly or semi-annual client presentations.

*Quotes:*

- Process all quotes through the helpdesk following the quote flow diagram.

- Check quotes regularly and transfer them appropriately.

*Proposals:*

- Discuss project outlines with the tech team leader.

- Obtain work effort sign-off from a Director.

- Complete proposals within 2 working days of request.

*Major Incidents:*

- Provide escalation support when necessary and keep clients informed.

- Send out Root Cause Analysis (RCA) reports within 24 hours of issue resolution.

- Follow up with clients once incidents are resolved.

This role requires good organizational skills, attention to detail, and excellent communication abilities to effectively manage client relationships and ensure smooth operations within the technical support framework.

** We regret to inform that only shortlisted candidates will be notified. **

Interested candidates may send in their resume to diana.manalo@manpower.com.sg (R1219552)

Frances Diana Manalo, EA License No.: 02C3423, Personnel Registration No.: R1219552

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012.

About the role:
We are seeking an experienced Head of Account Management to lead our account management team. This role focuses on partnering with our SME clients, whilst building our capability for our Enterprise clients. You will develop and execute strategies for increased product utilisation,  client retention, and account growth.
This is an exciting opportunity for a client focussed sales leader looking to make their mark on a growing ASX listed business. We're growing fast and are seeking an experienced Head of Account Management with previous experience in a SaaS environment to help us with our ambitious growth plans.
About us:  
Making a meaningful difference with mission-critical software that empowers communities to thrive.
ReadyTech is more than just a one-trick pony playing in one market with one product, or one customer. We re-imagine, design, develop and deliver technology to solve
... Click here to view more detail / apply for Head of Account Management

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Expression of Interest -Client Relationship/ Account Managers





About Evolve FM ...   Evolve FM Pty Ltd is the first Indigenous property and facilities management outsourcing company in Australia. We aim to partner with, and foster, Indigenous enterprise, by hiring and supporting Indigenous Australians and businesses. Evolve FM operates in the Commercial Real Estate sector and has the backing of two industry leading organisations in Pacific Services Group Holdings and Jones Lang LaSalle (JLL). We deliver for our clients with best-in-class property and facilities management services.   Benefits ...   At Evolve FM we offer more than rewarding, challenging careers. We have an inclusive, flexible supportive culture and are genuinely committed to hiring and supporting Indigenous Australians and businesses. Through encouraging growth, development and engagement






... Click here to view more detail / apply for Expression of Interest -Client Relationship/ Account Managers

The Telecommunication Sales – Account Principal drives proactive campaigns to build the pipeline, uses specialized knowledge and skills to prospect, qualify, negotiate and close opportunities. They contribute to the development of innovative principles and ideas. Leads large, cross-division functional team, exercises independent judgment in developing methods, techniques and criteria for achieving objectives

Your Key Responsibilities:

• Develops long term sales pipeline to increase the company's market share in specialized area.
• Use specialty expertise to seek out new opportunities for customer value by expanding and enhancing existing opportunities to build the pipeline in and drive pursuit in specialty area.
• Provide support to the Account managers.
• Set direction for business development and solution replication.
• Creates and grows reference customers.
• Sell complex products or solutions to customers on a partnership basis.
• May act as a dedicated resource to a few strategic accounts.
• Services specialists may also be responsible for selling small outsourcing deals.
• For Services Consultants: Focus on growing contractual renewals for large accounts with more complexity, to higher- total contract-value renewals.
• Establish a professional, working, and consultative, relationship with the client, including the C- level for mid-to-large accounts by developing a core understanding of the unique business needs of the client within their industry.
• Maintain and use overall cross-portfolio knowledge to support account leads with integration of solutions.
• Contribute to enduring executive relationships that establish the company's consultative professionalism and promote its total solution capabilities.
• Maintains expertise on IT at all levels - new applications, maintenance, typical budgets of the CIO's, typical objectives, measures, metrics.
• Maintains broad market and competitor knowledge to ensure credibility with Customer Executives.

About You:

• 10+ years sales experience within Telecommunications
• 3-5 years project management experience
• Demonstrated achievement of progressively higher quota diversity of business customer, and higher level customer interface.
• Considered a mentor of selling strategy, including designing strategy.
• Is considered a master in knowledge of products, solution or service offerings as well as competitor's offerings to be able to sell large, complex solutions.
• Know strengths and weaknesses of key competitors in account and how to leverage this knowledge in the account.
• Uses expertise specialty, consultative solution selling and business development skills to align the client's business needs with solution.
• In-depth knowledge of client's business, organizational structure, business processes and financial structure.
• Considerable knowledge of the customer's infrastructure and architecture.
• Demonstrates leadership and initiative in successfully driving services sales in accounts - prospecting, negotiating and closing deals.
• Demonstrates leadership and initiative in successfully driving full portfolio including hardware, software and services needed for the customer's requirements.
• Strategic planning on a business development level; can build an effective business case reflecting the value of an appropriate strategy.
• Balance strategic and tactical pursuits to optimize coverage and develop a predictable revenue stream.
• Uses C-level engagement skills in collaboration with account leads to offer value-add solutions to the client.
• Excellent project oversight skills.
• Works with the account team to build an effective account plan and strategy to drive incremental revenue in the account.
• Utilizes Siebel as an expert and accurately forecasts business.
• Successful partner engagement experience. Works effectively with our partners to drive additional revenue.
• Understand and sells high value software solutions.
• Demonstrates the ability to leverage the company's portfolio of products and services to change the playing field against our competition.
• Understands the leverage of services as part of strategic portfolio of products.
• Promotes services as part of all strategic opportunities.
• Maintain knowledge of industry trends, associated solutions, and key partner/ISV solutions.

05th April, 2024 Your Employer Our client is a highly innovative irrigation specialist company offering growers a state-of-the-art decision support system and alternative options designed to reduce water wastage globally. With foundations in the Middle East and growing operations across the world, they have offices in Israel, USA, Africa, and Australia. With a culture that promotes opportunities for professional development and a vibrant multi-national company, they are now seeking a Technical Account Manager/Agronomist to join their business and play a key role in their fast-growing organisation. The Role        We are seeking a highly motivated and experienced Technical Account Manager/Agronomist to join our client’s operations.  You will play a crucial role in utilising your agronomic knowledge to provide sales support and bridge the gap between their sales team, technical teams, and clients to ensure optimal agricultural outcomes using their irrigation technology. Reporting directly to the General Manager, you will provide professional agronomic support to assist their…

Click here to view more detail / apply for Technical Account Manager

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

SCAL is looking for a motivated individual to be part of the team to drive and coordinate programmes to support the growth and development of our SME members . The job includes implementing strategies to promote and foster greater awareness and advocacy of related subject programmes to the industry. Someone that is forward-looking and has the desire to iachieve desired outcomes and goals.

There are two positions available and depending on the individual’s suitability and experience, he/she could be designated as Manager/Assistant Manager or Programme Executive.

Job Responsibilities

Reporting to the Executive Director, the primary responsibilities of this role are:

- Participate in the development and implementation of programmes for SCAL's SME companies

- Work with and bring onboard member companies to participate in the programmes

- Collaborate with partners to enable projects, which includes planning, implementation and delivering targetsand outcome

- Help engender transformation, innovation and continuous improvement mindset

- Provide advisory services to members, and will involve in organising and designing survey vehicles such as focus groups, interviews to assess members engagement, ochange readiness or other issues

- Conduct statistical analysis on data collected, interpret findings and present insights that provide meaningful feedback for decision-making and action

Job Requirements

- Possess at least 3 to 6 years of relevant working experience driving or involved in transformation initiatives, change management or organisational development

- Experience in areas of strategic planning and membership outreach

- Have an established track record in implementing transformation projects.

- An idea generator, open to experimentation, and with a strong track record of translating ideas to implementation and results

- Excellent qualitative, quantitative, and problem-solving skills

- Demonstrated ability to manage complex work with tight timeline, and solutions-oriented with multi-tasking capabilities

- Excellent oral and written communication skills

- Proactive and possess the drive and resourcefulness to introduce and implement new ideas, processes and procedures

- A collaborative mindset with the ability to bring various parties together to achieve a win-win outcome

- Strong individual contributor who can lead and work with others in project teams

• To work closely with the Production Team during the installation phase to understand the detail setup of of AVL System for subsequent operations and maintenance management.
• To lead and train a competent technical team to ensure daily Start Up, Shut Down and conducting required maintenance and trouble-shooting of all AVL equipment.
• To track,document and compile weekly summary technical report on all errors and faults on AVL equipment.
• To manage and account for appropriate spare AVL equipment stocks remain available and serviceable on site to support operations.
• To work closely and integrate with Operations Manager and Operations Team to ensure a daily positive experience for guests.
• To be part of Production Team during the de-installation phase to ensure all AVL equipment are dismantled, accounted and packed for shipment.

Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure – including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks – as well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200 schools and 80 public buildings creating value, providing stewardship and generating positive outcomes for our customers, our partners and our clients.

The landmark National Accommodation Management Services (NAMS) contract for the Defence Infrastructure Organisation (DIO) went live in April 2022 to provide Service Family Accommodation housing management to 49,000 homes, and the service families who live in them.

As a member of the Commercial & Compliance Team this role will be jointly responsible for helping to create an effective and efficient organisation with a positive workplace culture, that will enable us to deliver an excellent service, putting the customer at the centre of our approach, focusing on enhancing the lived experience behind every move in, move out and repairs and maintenance process, delivering top quality housing management services every time.

The Role - Data Manager

Reporting into the Head of IT Services, you will be responsible for understanding the structure, format and flow of data between multiple internal and external systems. You will work with stakeholders to ensure data is managed effectively and in a way to allow maximum interpretation, informing wider stakeholders of how the business is doing, providing an insight into processes and identifying where improvements could be made. You will also work to ensure data held is accurate and that corresponding datasets reconcile with the correct master relationship. The post holder will be an experienced people manager and the role will be suited to those who have a background in database administration, reporting, data flow management, data interrogation and data analysis.

The role will primary focus at supporting Data Management strategies for Pinnacle Service Families working in conjunction with our external technical service provider.

The person fulfilling the role must have a flexible approach to delivery and be used to handling complex change with multiple stakeholders.

Duties/Key Responsibilities

• Develop and maintain a clear understanding of all underlying API’s for various connected applications under the FIDS contract for PSF.
• End to end ownership of data workflows for key IT applications
• Continually develop data management strategies.
• Maintain a clear vision of the overall Project Landscape effecting PSF.
• Regularly monitor and evaluate information and data systems that could affect analytical results.
• Work with our strategic IT partner to implement a robust data warehousing solution for PSF landscape.
• Work with the PSF Leadership team to identify areas for improvement and provide support improve data reporting capabilities.
• Contribute to continuous improvement initiatives.

Skills

• Demonstrable experience of successfully operating in an equivalent role.
• Able to devise and implement effective systems and processes for quality assurance and compliance
• Proficiency with wider databases and data management technologies – SQL, SAP Business Objects, Power BI etc.
• Knowledge of Oracle Database would be beneficial, but not mandatory.
• Measurable success in the delivery of cost efficiencies and margin improvements across contracts
• Ability to engage and influence at a senior level, both within the organisation and externally
• Agile and ability to multi-task, pivot and prioritise different projects
• Great verbal and written communication skills, and excellent programme and project management skills
• Strong work ethic and high standards – committed to delivering on our “best in class” ambition
• Understands what excellent performance looks and feels like in a customer facing organisation and can help us achieve our targets, to ultimately Transform Communities, Change Lives
• Resilient and positive in a demanding and changing environment, with the capacity to deliver results to tight deadlines and under pressure
• Great verbal and written communication skills, and excellent programme and project management skills
• Bachelor’s degree in computer science, computer engineering, or related field.
• Experience in data management or analysis.
• Ability to translate complex problems clearly and in nontechnical terms.
• Ability to interpret and organize large amounts of data.
• An analytical mindset with superb communication and problem-solving skills.

Pinnacle Group strives to be an equal opportunities employer and welcomes applications from anyone regardless of ethnic origin, gender, disability, age, trade union activity, marital status, religious belief or sexual orientation.

We are Armed Forces friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

The Transformation Team sits at the heart of the Council. We work collaboratively with services across the organisation and with our partners to drive large scale change and establish best practice. The Council's Transformation Programme is overseen and supported by our Leadership Team, ensuring that our work always focuses on the key priorities for our city, having the maximum impact in improving services for the people of Coventry and making best use of the resources available to us.

Our team is made up of change professionals, trained in APM (Association of Project Management) and we use a wide range of project management and stakeholder engagement approaches to deliver our programmes and projects.

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

We enjoy working flexibly, delivering creative solutions and a with culture that embraces change and innovation.

Our Values

In line with our One Coventry Values we strive to have a workforce that reflects our local communities and welcome applicants from all sections of the community. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

What is the job role?

We are looking for an experienced Programme Manager (Grade 10) to join the Transformation Team for twelve months (Full-time, Fixed Term Contract) to lead on work to enable delivery of cross cutting transformation projects and programmes, as part of our emerging Transformation Plan and to facilitate delivery of the Council’s Medium Term Financial Strategy.

The successful applicant will take a ‘One Coventry’ approach to working with Council services, stakeholders and partners, to manage and deliver significant change and transformation projects and programmes, in response to the council’s transformation plan priorities. Activities will focus on:

• making best use of data and insight to support the development of initiatives, focus on preventative strategies;
• co-creating new approaches and delivery models to deliver efficiencies;
• maximising income;
• removing duplication and ensuring maximum efficiency across all areas of council service delivery;
• identifying and testing opportunities for innovation.

Who are we looking for?

These are exciting times ! Coventry City Council continues to undergo significant change at pace, embracing innovation and new ideas but also responding to financial challenges experienced across local government.

We are looking for someone who is passionate about change and making a positive difference to the lives of local residents and communities. You will need to be resilient and comfortable with working in a fast paced environment, with a can-do attitude and an ability to switch priorities on a daily basis. 

While experience of project and programme management is important, we are looking for someone who is a strong communicator, who readily builds relationships. You should be a high energy, action focused collaborator.

You will also be able to demonstrate a strong understanding of and commitment to Equality, Diversity and Inclusion and will actively promote a culture of inclusion where all views are valued and taken account of, including those of residents, stakeholders and the City Council.

Our workforce data shows people from minority ethnic backgrounds are under-represented at management level and encourage applicants from these backgrounds to apply. This does not prevent individuals with other protected characteristics as set out within the Equalities Act 2010 from applying for this post.

We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability or who are neuro diverse.

For full details on the application process please read the attached document labelled 'Coventry City Council Application Process'

Interview date(s): 24th May 2024

Please note that due to the nature of the projects and funding restrictions the anticipated start date will be July 2024 or earlier.

For an informal conversation about the role please contact Michelle McGinty (Strategic Lead for Transformation and Change) – michelle.mcginty@coventry.gov.uk

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Proud member of the Disability Confident employer scheme