Total 472 Customer Service Manager job vacancies in The United States of America

Responsibilities:

• Installs, maintain and repairs Automatic Identication Data Capture equipment,  such as Thermal Transfer Printer(Deskotp, Table-top, Mobile), Handheld Scanner, Mobile Scanner/Terminal, and other related products onsite or offsite.
• Study blueprints, schematics, operator & service manuals, and other specifications to familiarise installation & servicing procedures.
• Setup or oversee installation of equipment according to manufacturer's specifications.
• Operates & demonstrate equipments to End Users
• Perform End User Training upon equipment installations
• Deal with Customers (End User or Engineer) when service or support is required
• Consult with engineering personnel to resolve unusual problems in system operation and maintenance.

 

Requirements:

• Possess at least DiplomElectronics or equivalent field.
• a Engineering, Those without Diploma but have relevant work experience is encouraged to apply
• Fresh Graduates are encouraged to apply as we provide On-the-Job Training
• Proven work experience as field service technician (if any)
• Basic knowledge on equipment control and troubleshooting methods/skills.
• Excellent analytical and problem solving skills.
• Customer oriented and effective communication skills.
• any related work experience with Thermal Printer or Scanner such as Sato, Zebra, Honeywell, OKI, Epson, Citizen, etc is added advantage

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Car Allowance
• Full Petrol, Toll & Parking Claims
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Open culture
• Personal development opportunities
• Yearly Bonus & Incentives
• Yearly Salary Review

Accounting & Finance Manager 

Responsibilities:

• Managing and overseeing the daily operations of the accounting department.
• Monitoring and analyzing accounting data and produce financial reports or statements.
• Establishing and enforcing proper accounting methods, policies and principles.
• Coordinate and complete annual audits.
• Provide recommendations.
• Improve systems and procedures and initiate corrective actions.
• Assign projects and direct staff to ensure compliance and accuracy in a timely manner.
• Meet financial accounting objectives.
• Establish and maintain fiscal files and records to document transactions.
• Establish Yearly Expenditure Budget Control
• Manage Monthly Payroll & Statutory Contributions and Submission
   
  
  

Requirements: 

• Possess at least a Bachelor's Degree Accounting or LCCI(optional)
• Proven working experience as Accounting Manager, Accounting Supervisor or Finance Manager.
• If without Bachelor Degree, min. 6 years of proven related field working experience is required
• Advanced computer skills on MS Office, accounting software and databases.
• Good knowledge on SQL Accounting Software(ERP Edition) is an added advantage
• Relevant experience in Time Management & Payroll Software is advantage
• Proficient in manipulating large amounts of data.
• Proven knowledge of bookkeeping and accounting principles, practices, standards, laws and regulations.
• Attention to detail and accuracy.
• Strong leadership skills, proactive and result-oriented.

Benefits:

• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Personal development opportunities
• Yearly Bonus
• Yearly Salary Review

Responsibilities

• Achieve monthly set sales targets in E-Commerce Channel
• Manage day-to-day operational and tactical aspects of e-commerce which includes end-to-end testing and ensuring optimal user experience
• Responsible for developing a website that drives conversion and click rate
• Develop a deep understanding on customer journey to convert and retain customers
• Plan, execute and evaluate projects and launches
• Evaluate processes for efficiency opportunities and produce new initiatives for business needs
• Identify issues and recommend solutions for assigned programs/projects and policies and procedures
• Analyse online sales and site data to determine and understand customer engagement
• Monitors e-market place products, service offerings and pricing
• Provide weekly reports to management on business turnover
• Ensure compliance with all regulatory requirements relating to the Company, Website Laws, Commercial laws and other relevant laws in conjunction with the Company
• Work closely with Trade Marketing, Marketing and Sales Operations team to ensure sales and distribution are maximized to achieve
• Manage relationship with 3rd party agencies

 

Requirements:

• Degree in Business/ Marketing or equivalent
• Minimum 3 Year(s) of working experience in E-Commerce preferably in FMCG or colour cosmetics industry
• Experience managing e-commerce website or e-commerce launch
• Knowledge of e-commerce business models & how e-commerce, web, mobile, social, search and channels work together
• Possess knowledge in handling marketplace
• Possess excellent communication and interpersonal skills
• Possess strong data analysis skills, demonstrate analytical and multi-tasking capabilities
• Proven track record in digital project implementation

• Employee equity
• Commission and bonus
• Company trips
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities

**Job Responsibilities:**

- Develop and execute effective investor relations and public relations strategies to enhance client value and boost visibility in the investment marketplace.
- Cultivate strong relationships with investors, market analysts, and media outlets.
- Prepare communication materials such as corporate presentations, fact sheets, and press releases.
- Conduct thorough research and competitive analysis on stock performance of competing companies.
- Present research findings and updates on analyst reports to clients.

 

 

**Requirements:**

- Bachelor's degree in Finance, Accounting, Economics, or a related field.
- Minimum 4 years of experience in investor relations or research for manager position; 2-3 years for senior associate/assistant manager position.
- Strong interpersonal skills to effectively engage with staff, stakeholders, and investors.
- Excellent written and verbal English communication skills, with proficiency in presenting.
- Proficiency in Microsoft Office applications (PowerPoint, Word, Excel, etc.).
- Willingness to travel as required.

 

 

If you're passionate about investor relations and possess the required qualifications and skills, we'd love to hear from you! Join our team and play a key role in shaping our client's success in the investment marketplace. Apply now!

Perks & Benefits

• Commission and bonus
• Central location
• Company trips
• Personal leave
• Open culture
• Personal development opportunities

Responsibilities:

• Provide guidance and support to team members and assigned team members' work and roles to ensure the smooth running of day-to-day operations. 
• Manage the day-to-day operations of the human resources function on employee relations, administrative, payroll, and benefits programs.
• Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness. 
• Assist in developing and implementing HR strategies and initiatives aligned with the overall business strategy.
• Assist in ensuring legal compliance throughout human resource management.
• Conducting interview, selection, and training of new team members. 
• Keep in touch with the latest changes in the domain of laws relevant to human resource function. 
• Take the initiative to suggest and work on improvement plans and policy to gear towards achieving and excelling set out targets.
• Manage and lead the Operations team to achieve set out targets.
   

Requirements: 

• Proven work experience as an HR Operations Manager, HR Manager or similar role.
• Excellent knowledge of labour law.
• Hands-on experience with Human Resources Information Systems.
• Experience designing compensation and benefits packages.
• Ability to develop clear and fair company policies.
• Good analytical and decision-making abilities.
• Team management skills.
• Possess at least a Bachelor's Degree in Human Resources Management or relevant field; MSC is a plus.

Perks & Benefits

• Medical & Hospitalization 
• Performance Bonus
• Casual dress code
• Personal leave
• Personal development opportunities

Responsibilities:

• Take overall responsibility for maintaining daily correspondence between dealerships and BYD Malaysia.
• Oversee and ensure operational efficiency and effectiveness of dealerships, while informing and consulting them about BYD Malaysia's sales quality processes and dealer standards.
• Coach and encourage dealers to improve business processes, customer satisfaction, volume, and profitability while maintaining the highest standards of overall sales process quality.
• Implement and follow up on sales processes to improve dealers' operational efficiency.
• Define and achieve targets for profitability, volume, and customer satisfaction.
• Develop and establish an overall business plan with budgets, market and activity plans, etc.
• Ensure dealers have the necessary personnel, financial resources, and local support to achieve their targets.
• Initiate and plan for ground/online activities to increase sales.
• Analyse sales development, profitability, and results per dealer, and implement action plans when required.
• Conduct regular and surprise checks on outlet operations.

 

Requirements:

• Diploma or Bachelor's degree.
• Minimum of 5 years of work experience in the automotive industry.
• Proven track record in sales, dealership management, or work experience in dealership business.
• Strong knowledge of dealer sales and business processes.
• Good negotiation skills.
• Strong problem-solving skills.
• Fluent in English, proficiency in other languages is a plus.
• Well-developed organization and people management skills.
• Self-starter with excellent communication skills and the ability to take initiative.
• Flexible and willing to travel extensively, sometimes outside of regular working hours.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities

Job Responsibilities:

• To achieve the monthly and yearly sales target as assigned by the management.
• To execute marketing activities as directed by CSU Unit Head/ management.
• To ensure all applications or enquiries are attended in a timely manner and to provide excellent customer service at all times.
• To handle operational matters in accordance to departmental, company & regulatory bodies guidelines, IMS, procedures and policies.
   

Job Requirements: 

• Bachelor's Degree in Business Administration or any related discipline.
• Experience in Customer Service/ Credit Card Sales/ Banking or financial industry background will be an added advantage. However, fresh graduates are also welcome to apply
• Computer literate and proficient in Microsoft Office.
• Fluent in conversing in both English and Bahasa Melayu.
• Able to start immediately is an added advantage.
• 6-day work week with the ability to work on shift rotations on weekends and public holidays. (Selected candidates will be entitled for rest day and off day on alternate basis)
• A strong team player with good etiquette.

Personal leave
Personal development opportunities

• Transform traditional business platform to digital business platform.
• To initiate new ideas for improvements in business processes as well as operational system for efficiency and effectiveness in the entire process.
• To measure & monitor on the digital business platform performance and liaise with respective business units for the digital platform improvement and growth.
• Responsible to innovate and develop new improve features in functional system requirement.
• To lead the digital channel process/operation improvement that provides expertise and serve as an internal consultant to Business Units specialising in improving customers experiences.
• Provide support to external and internal stakeholders in regards to functional system. 

Job Requirements :

• Bachelor’s degree in Marketing, Bachelor degree in Marketing, Communications, Business, and Arts, Social Science or other related creative discipline required.
• Min 3 years of experience in Digital Planning or equivalent.
• Ability to work and thrive in a self-starter, fast-paced and changing environment.
• Ability to provide efficient, timely and reliable customer service to both internal and external customers.

Perks & Benefits

• Nearby public transport
• Casual dress code
• Medical insurance
• Personal leave

Job Responsibilities: 

• Report directly to the Head of Operations in Head Office.
• Collaborate closely with the HQ division for Commercial, Finance, Insurance, Regulatory, QSHE and HR.
• Develop, manage and motivate the staff with aim of driving productivity and efficiency to provide best in class services.
• Develop and nurture relationships with key clients with aim to grow the business
• Collaborate and nurture relationships with vendors and agencies to expand the depth and width of services of the company.
• Ensure adherence to local and international cargo regulations, rules and safety protocols.
• Implement effective tracking and monitoring systems to provide prompt feedback and updates to clients
• Manage and drive profitability of the region.
• Provide monthly management updates to HQ in P&L, business KPI and growth plan. 

Job Requirements: 

• Bachelor’s degree in related field
• Minimum 10 years’ working experience in logistics or related industry
• Excellent communications and interpersonal skills to manage clients, vendors, internal stakeholder and staff
• Able to communicate well in English, Malay and local dialects
• Exceptional verbal, written and visual communication skills
• Excellent leadership skills with steadfast resolve and personal integrity 

- Competitive salary package

Job responsibilities: 

• Report directly to the Head of Operations in Head Office.
• He/She will collaborate closely with the HQ division for Commercial, Finance, Insurance, Regulatory, QSHE and HR.
• Develop, manage and motivate the staff with aim of driving productivity and efficiency to provide best in class services.
• Develop and nurture relationships with key clients with aim to grow the business
• Collaborate and nurture relationships with vendors and agencies to expand the depth and width of services of the company.
• Ensure adherence to local and international cargo regulations, rules and safety protocols.
• Implement effective tracking and monitoring systems to provide prompt feedback and updates to clients
• Manage and drive profitability of the region.
• Provide monthly management updates to HQ in P&L, business KPI and growth plan. 

Job Requirements: 

• Bachelor’s degree in related field
• Minimum 10 years’ working experience in logistics or related industry 
• Excellent communications and interpersonal skills to manage clients, vendors, internal stakeholder and staff
• Able to communicate well in English, Malay and local dialects
• Exceptional verbal, written and visual communication skills
• Excellent leadership skills with steadfast resolve and personal integrity. 

- Competitive salary package 

工作職責：

• 直接向總部營運主管報告。
• 他/她將與總部商業、金融、保險、監管、QSHE 和人力資源部門密切合作。
• 培養、管理和激勵員工，旨在提高生產力和效率，提供一流的服務。
• 發展和培養與主要客戶的關係，以發展業務
• 與供應商和代理商合作並培養關係，以擴大公司服務的深度和廣度。
• 確保遵守當地和國際貨運法規、規則和安全協議。
• 實施有效的追蹤和監控系統，為客戶提供及時的回饋和更新
• 管理並提高該地區的盈利能力。
• 每月向總部提供損益表、業務 KPI 和成長計畫的管理更新。

工作要求：

• 相關領域學士學位
• 至少10年物流或相關產業工作經驗
• 具有出色的溝通和人際交往能力，能夠管理客戶、供應商、內部利害關係人和員工
• 能夠用英語、馬來語和當地方言進行良好溝通
• 優秀的口頭、書面和視覺溝通技巧
• 優秀的領導能力、堅定的決心和個人誠信。

- 具競爭力的薪資待遇

工作職責：

• 直接向總部營運主管報告。
• 與總部商業、金融、保險、監管、QSHE 和人力資源部門密切合作。
• 培養、管理和激勵員工，旨在提高生產力和效率，提供一流的服務。
• 發展和培養與主要客戶的關係，以發展業務
• 與供應商和代理商合作並培養關係，以擴大公司服務的深度和廣度。
• 確保遵守當地和國際貨運法規、規則和安全協議。
• 實施有效的追蹤和監控系統，為客戶提供及時的回饋和更新
• 管理並提高該地區的盈利能力。
• 每月向總部提供損益表、業務 KPI 和成長計畫的管理更新。

工作要求：

• 相關領域學士學位
• 至少10年物流或相關產業工作經驗
• 具有出色的溝通和人際交往能力，能夠管理客戶、供應商、內部利害關係人和員工
• 能夠用英語、馬來語和當地方言進行良好溝通
• 優秀的口頭、書面和視覺溝通能力
• 卓越的領導能力、堅定的決心和個人誠信

- 具競爭力的薪資待遇

Title: Customer Service / Airport Passenger Assistant Want to be part of something BIG? FANTASTIC JOB OPPORTUNITY IN STANSTED AIRPORT (CM24)

We are currently recruiting for Customer Service Advisor to assist passengers with assistance requirements located in Stansted Airport. This is a great opportunity to work with a global company, with no experience required and full on the job training provided!. £11.50 per hour. Choice of start times 9am, 3pm, 5pm, 7pm, You Choose, - ALL Rotas are 4 on - 4 off. Overtime Available!

All you need to do is SMILE! Full training and guidance will be provided, you just need to be keen to help others!

The Role of a Customer Service Advisor: Helping passengers with assistance requirements to and from the aircraft and around the airport enhancing the passengers’ journey Greet passengers always asking what help is required Explaining the process to the passenger Preparing the passenger for check in and security, assisting with check in and security processes Ensure the collection of wheelchairs around the airport terminal and returning them to the required storage There will be other parts of the role which would be required, which we would be happy to discuss when we speak with you.

Additional Benefits of the Role: Duration: Ongoing, Temp to Perm Opportunities Bus and Train services available for all shift start and end times Discounted Airport Parking Free Uniform and Training Discounts at Various Airport Retail Outlets Employee Benefits Schemes Financial and Mental Health Support Things we need from you: Excellent customer service skills A polite and professional approach A passion for helping others Strong written and spoken communication skills 5 years' worth of references (Our dedicated team will obtain them for you!) Be willing to apply for a DBS Check (Paid for by us!) Ability to complete a GSAT (Paid for by us!) Other benefits of working for The Best Connection Group Ltd include: 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday) Online payslips Weekly pay Pension contribution On-going assignment If you are interested in the above CUSTOMER SERVICE ADVISOR position, please click apply or contact The Cambridge Office on 01223 352 370

Benefits & Requirements:


All vacancies are available and correct at the time of posting. Some details may be subject to change.

Are you motivated to lead a team to provide exceptional customer service?

About the role
If you thrive off working in a unique customer service environment and are motivated by ensuring a superb experience, we want to hear from you!

Joining our Visitor Experience (VE) management team, you will lead, manage and motivate an inspired team of VE Assistants. Ensuring the delivery of great customer service, you will encourage your team to provide thought-provoking and memorable visits which reflect the magnificence of our the Science Museum in London.

In this role, you'll oversee the smooth and safe running of the daily operation of all visitor serviced areas to solving various problems and visitor queries. You will fully utilise and develop your team's skills, and promote a culture of high performance, consistent delivery and diversity and inclusion.

Our VE Team is committed to developing and investing in your career as well; you will work closely with the Visitor Experience Training Manager to deliver an ongoing programme of training, which will help develop the team and embed a culture of performance, but also develop your managerial and training skills.

Internal Job Title: Assistant Visitor Experience Manager
Contract: Permanent, Full time, 37.5 hours per week
Salary: £30,138 per annum

Download the Vacancy Information Pack file under 'Attachments' on this vacancy listing on the Science Museum Group website for more details about the role and the application process.

About you
With previous experience or exposure to line managing a large and diverse team in a customer facing environment, you will be confident in training and leading your team to deliver excellent customer service to our visitors.

You are a great communicator and have a passion for delivering an exceptional visitor experience will inspire others to do the same. You have worked towards target which enables you to set ideal standards for others, and you are adaptable with the ability to prioritise in order to meet the demands of peak periods.

Don't feel you meet all the criteria? We welcome you to apply even if your experience doesn't match perfectly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.

About us
The award-winning Science Museum is not only famous for its unrivalled collections but also for its visitor care. As part of the Science Museum Group, we aim to Inspire Futures. In joining the Visitor Experience team at the Science Museum, you will play a key role in making a significant difference to the experience of over 3 million museum visitors a year!

What we offer
Joining us as an employee, you will have the opportunity to develop your career in a world-class museum group. We understand that work/life balance and wellbeing is crucial to our colleagues, so we offer the perks listed below, as well as support for things that happen in life such as parental and adoption leave, sickness, and career breaks.

• Support with personal and professional development
• 27 days annual leave in addition to bank holidays allowance
• Employee assistance programme
• Enhanced contributory pension
• Unmind App and other wellbeing support
• Interest-free loans
• Days Out discounts
• Health & Dental Insurance

Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to foster a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

HMRC Customer Service Advisor - Telephony

Location: Glasgow, G2 8JQ

Working as part of the Customer Service Group within HMRC, the UK's tax, payments, and customs authority, you will be helping to support a vital purpose: to collect the money that pays for the UK's public services and help families and individuals with targeted financial support. 

A number of exciting customer service opportunities have arisen on an ongoing temporary basis, and we are looking for individuals who are passionate about delivering excellent customer service and making a difference. As a Customer Service Advisor, you will be supporting HMRC's customers with their telephone queries and you will play an important role in ensuring customers receive quality guidance and support. You will be working within a fast-paced environment and working to targets, whilst dealing with multiple complex customer queries over the telephone regarding their tax accounts, so we are looking for people who are comfortable with working in this type of role and environment.

This role will be a hybrid working role; however, all applicants must be situated within an hour of a HMRC site location as you will be required to attend the office from time to time and on day 1 for Induction, IT Collection and for any other business needs.

An excellent package is offered, including:

• £13.04 per hour pay rate (equivalent to £25,082 FTE salary)
• Start dates available from June - September 2024 upon successful completion of government screening checks
• Assignment length up to March 2025
• Accrual of up to 34 days paid annual leave pro rata available (inclusive of bank holidays)
• Home-based working with all IT equipment supplied to carry out your role
• Working 37 hours per week, shifts will be Monday to Friday either 8am to 4pm, 9am to 5pm or 10am to 6pm. These shifts will be allocated to you by HMRC and the expectation will be that you are flexible across all shifts.
• Applicants must be able to attend an HMRC office within one of these locations as and when required. - Day 1 collection of IT equipment is a necessity.

Key Responsibilities:

• Your primary role will be to provide a first-rate quality service through inbound telephony calls from customers regarding their tax accounts. You may also be required to undertake administrative work in addition to telephony work via HMRCs Digital Mail Service or work with customers on Web Chat.
• Following guidance, updating HMRC systems and handling customer data sensitively will be key aspects of your role to support the delivery of world-class customer service.
• You will help and support customers with their enquiries over the telephone - giving them more information, pointing them to the right guidance or escalating their enquiry so they are able to get the answers they need to support themselves, their clients, and their businesses.
• You will seek to resolve customer queries at the first point of contact where possible and use your brilliant communication skills to handle sometimes complex but rewarding conversations.

What are we looking for?

• Strong telephony skills and the ability to communicate well with customers on the telephone and via other communication channels such as email and Web Chat where required.
• A can-do attitude and a real passion for supporting people.
• You will be trained on several software packages but being a confident IT user is essential for the role, particularly the use of MS Office packages.
• Whilst this is a home-based role, you must be able to travel to one of the specified HMRC locations as and when required, including to collect and return HMRC
• Candidates applying must be able to pass a DBS check and provide proof of Right to Work in the UK.

Training:

• You will receive 2 weeks of in-house training to ensure you have the best knowledge to carry out your role and you will have a supportive and friendly management structure to support you on a day-to-day basis. Our teams keep in touch using Microsoft Teams and, although you will be working from home, you will feel part of the HMRC wider community and be able to keep in touch with your line manager as well as colleagues joining HMRC at the same time as you.
• Training will be a mixture of self-learning and virtual classroom training on HMRC policies, processes and systems including telephony. You will undertake live listening throughout the training period, and you will have the assistance of a buddy who will be there to support you during the first couple of weeks.

For successful applicants, HMRC may collect and use personal information about you before, during and after your working relationship with us, in accordance with data protection law including the UK General Data Protection Regulation and the Data Protection Act 2018. The types of information may include Information about criminal convictions/allegations and offences.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.