Manager - Digital Planning
Full-time
Manager
Kuala Lumpur, Federal Territory of...
3 days ago
Job Responsibilities:
Transform traditional business platform to digital business platform.
To initiate new ideas for improvements in business processes as well as operational system for efficiency and effectiveness...
Job Responsibilities:
- Transform traditional business platform to digital business platform.
- To initiate new ideas for improvements in business processes as well as operational system for efficiency and effectiveness in the entire process.
- To lead and drive digital project management activities and timeline planning with internal or external parties to organize the various components needed to initiate, run and conclude major projects.
- Frequent conduct Fintech market research on digital technology, propose & implement applicable solutions/features to the Company.
- Act as the owner of digital business platform (AEON Web, Mobile App, Wallet & any digital business platforms) to create & maintain the digital business platform through collaboration/coordination with respective stakeholders.
- To measure & monitor on the digital business platform performance and liaise with respective business units for the digital platform improvement and growth.
- Refinement of policies and procedures, system enhancements, rules and regulations to support overall strategic direction
- Responsible to innovate and develop new improve features in functional system requirement.
- To lead the digital channel process/operation improvement that provides expertise and serve as an internal consultant to Business Units specialising in improving customers experiences.
- Provide support to external and internal stakeholders in regards to functional system.
Job Requirements:
- Bachelor’s degree in Marketing, Bachelor degree in Marketing, Communications, Business, and Arts, Social Science or other related creative discipline required.
- Min 5 years of experience in Digital Planning or equivalent.
- Adapt at building and leading strong, happy and productive team environments, internally and externally, across varied stakeholder teams.
- Ability to work and thrive in a self-starter, fast-paced and changing environment.
- An outstanding creative sense, with exceptional attention to detail.
- Self-motivated, ability to multi-task and meet deadlines.
- Ability to provide efficient, timely and reliable customer service to both internal and external customers.
Perks & Benefits
- Performance Bonus
- Nearby public transport
- Central location
- Medical insurance
- Personal leave
- Personal development opportunities
Overview
AEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.
Our business philosophy is based on "Customer Satisfaction" and we strive to make a positive contribution to our customer's lifestyles. AEON Credit has more than 10 branches in East and West Malaysia. In line with our rapid business expansion, we are extending our service network to new locations to better serve our customers.
Why Join AEON Credit?
At AEON Credit, we believe in "Customers First". To commit to this, we focus on enhancing our customer's convenience and continually provide them with value-added financial services to help them meet their lifestyle needs.
AEON Credit is an exciting and dynamic place to work. As a fast-growing consumer financing company, we are always looking to recruit exceptional individuals who strive for excellence. We seek visionary individuals that take initiative and are innovative, results-oriented and independent.
Join us in our mission to benefit our customers by providing them with the very best set of consumer financial services to better serve our customers' needs and to continue our contribution to the community.