Senior Manager, Service Operations
15 hours ago
Senior Manger, Service Operations is responsible for overseeing and managing regional service vendors to deliver to KPI. This includes 3rd party.....
Senior Manger, Service Operations is responsible for overseeing and managing regional service vendors to deliver to KPI. This includes 3rd party vendor management, strategic planning, resource allocation, and performance monitoring to ensure efficient and effective service delivery.
- Develop and implement strategic plans for service operations-planning to align with company goals.
- Manage resource allocation, including staff and budget, to ensure optimal productivity.
- Monitor service operations performance and implement necessary improvements.
- Collaborate with other departments to integrate service operations with overall business strategy.
- Ensure compliance with industry regulations and company policies.
- Lead and motivate the service operations-planning team to achieve high performance.
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