Routine Task General
1. To assist in developing and implementing effective marketing plans, promotional strategy (existing or new products launch) to achieve the company’s objectives and targets. Customers are including distributors, manufacturers, airlines, cruises, and other customers as assigned from time to time
2. To assist in tender documentation and submission on time, while protecting company’s interest in order to win the contract.
3. To ensure all enquiries/orders are well handled and coordinated till sales closure inclusive fulfillment of deliveries
4. Continuous improvement in customers/distributors’ confidence and satisfaction in your service to them and is the key liaison person between the company’s interdepartmental and customers
5. Handling and coordinating of all commercial documents (i.e., purchase orders, invoices, credit/debit notes, statement of accounts etc.) between company and customers
6. To ensure proper documentation and book keeping of customer data
7. Making regular visits to customers by recording work done and results, and reporting on them.
8. Preparing monthly sales reports of key customers, analyze them and take appropriate actions to maintain or increase sales.
9. Participate and coordinate visitation, seminars, demonstrations, and presentation to key customers
10. To ensure the customer’s aging account is up to date and minimize bad debt.
11. To continuously looking for new customer acquisition
12. Handle customer’s audit requirements and complaints if any
13. Participate and organize the annual distributor meeting.
Non Routine Task
Undertaking special project activities which may be assigned from time to time.
Job Requirement
1. Diploma or above in Business Studies, Management or Marketing
2. Minimum 2 years Marketing/Sales experience. Experience with food service industry will be added advantage
3. Good communication and negotiation skill
4. Willing to travel extensively (local and/or overseas)
5. Experience of managing key accounts customers
