Total 9 Customer Service job vacancies in Georgetown

職責：

• 規劃和監控供應鏈營運。
• 確保有效利用場地、資產和通訊方式。
• 利用物流IT來優化流程。
• 根據可用性和要求招聘和協調物流人員（例如卡車司機）。
• 監控訂單並安排原材料和設備的庫存，以確保滿足需求。
• 與供應商、零售商、客戶等互動，以實現有利可圖的交易和相互滿意。
• 根據客戶要求管理和追蹤最終產品的運輸。
• 編制倉庫庫存、執行訂單等日誌和記錄。
• 為高階管理人員準備準確的報告。

要求：

• 作為物流協調員擁有豐富的經驗。
• 熟悉客戶服務將受到讚賞。
• 了解法律、法規和 ISO 要求。
• 能夠在很少的監督下工作並追蹤多個流程。
• 精通計算機，熟悉物流軟體 PELKON 的使用知識
• 優秀的組織協調能力。
• 優秀的溝通和人際交往能力。
• 至少擁有工商管理、供應鏈管理或相關領域的學士學位。

津貼和福利

• 津貼（旅費、交通費等）

Responsibilities:

• Plan and monitor supply chain operations.
• Ensure premises, assets and communication ways are used effectively.
• Utilize logistics IT to optimize procedures.
• Recruit and coordinate logistics staff (e.g. truck drivers) according to availabilities and requirements.
• Monitor orders and arrange stocking of raw materials and equipment to ensure they meet needs.
• Interact with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction.
• Manage and track the shipment of final products according to customer requirements.
• Compile logs and records of warehouse stock, executed orders etc.
• Prepare accurate reports for upper management.

 

Requirements:

• Proven experience as logistics coordinator.
• Familiarity in customer service will be appreciated.
• Knowledge of laws, regulations and ISO requirements.
• Able to work with little supervision and track multiple processes.
• Computer-savvy with a working knowledge of logistics software PELKON
• Excellent organizational and coordination abilities.
• Oustanding communication and interpersonal skills.
• Possess at least a Bachelor's Degree in Business Administration, Supply Chain Management or relevant field.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

What does the Support Lead do?

Under the leadership of the Store Manager/Leader and Customer Service Manager, assists with direction of the Front End Lead(s) (if applicable) and sales associates of the store while the Manager on Duty. The Support Lead is responsible for all key functions of the store as directed. The Support Lead is also responsible to “Wow the Customer”, assist with front end operations, cash management, cleanliness, safety, and driving sales.

How do they do it?

As a Five Below leader, your first priority is to contribute to the success of your store.  This means that you not only deliver in your role as the Support Lead, but you also model leadership behaviors and deliver as a manager on duty.  As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team.  The Support Lead is part of the management team that sets the tone by embracing and living the Five Below Value! These values translate into creating the coolest brand on the plant, where talented people want to grow their careers…and here is how!

Wow the Customer: Put the customer first and make a difference in people’s lives

Unleash Passion: Check your ego at the door and do what you say you will do

Hold the Penny Hostage: Treat Five Below like your own business and hire talent that will do the same

Achieve the Impossible: Set the bar high for self and team and make sure to take risks

Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts

Key Attributes:

• Customer Service
• Organization
• Productivity
• Ability to multi-task
• Follows Direction
• Professionalism
• Trainer/Developer/Motivator
• Communication
• Sales Driver/Goal Oriented

RESPONSIBILITIES:

• Ensures all associates and managers are Wowing the Customer through personal contact with customers
• Responsible for achieving CSAT score goals provided by the District Manager
• Responsible for leading Front End Operations
• Training the staff on the High Fives of Customer Service
• Ensures that each guest has a fast, friendly, checkout
• Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times
• Responsible for opening and closing store procedures
• Assists with Front End Operations
• Responsible for performing SM duties in their absence
• Assists in supervising all Associates
• Assists in training all Associates
• Assists in coaching all Associates
• Assists in developing all Associates
• Reviews all corporate communications and reacts accordingly
• Partners with supervisors or corporate office regarding store issues
• Drives store sales and controls expenses
• Drives store sales which may include performing in all Five Below services (ear piercing, balloons, buy online, pick up in store etc.)
• Assists payroll process and ensures payroll is within budget
• Assists in merchandising procedures
• Adheres to and holds associates accountable to all Five Below’s Standard Operating Procedures(SOP)
• Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits
• Authorizes register functions including post voids, returns and discounts
• Complies with Human Resources policies and procedures
• Assists in receiving and stocking procedures

• Unloads merchandise from trucks
• Checks in shipments
• Stages merchandise for the sales floor
• Packs out merchandise
• Assists front end and queue merchandising
• Assists in driving Key Metrics: Sales, ADS, CSAT Scores, and Expense Control
• Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room

This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

• Frequently operate cash register
• Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
• Frequently ascend/descend ladders in order to retrieve and put away stock
• Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
• Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
• Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
• Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
• Must be able to remain in a stationary, upright position for 80% of the time

QUALIFICATIONS:

• High School Graduate or equivalent.
• College experience preferred
• Minimum 1 year of management experience
• Excellent verbal and written communication skills
• Ability to multi-task
• Creative thinking
• Ability to maintain composure under pressure

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Five Below is an Equal Opportunity Employer.

Position Type:

Hourly

BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as a Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below’s Careers Site at www.fivebelow.com/info/careers to verify the posting.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.

 

We are immediately hiring a Customer Logistics Manager in Georgetown, KY for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.

• Paid Twice Per Month
• Annual Salary Pay: $69,000 per year based on experience.
• Schedule: Monday-Friday 12:00 a.m. – 8:00 a.m. with flexibility to work on Saturdays at needed. Spot bonus offered for Saturday work. Weekend on call rotation in place ever 2-3 months.

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

Here are a few of the many benefits when working with us:

• Medical, Dental, Vision Benefits start at 30 Days.
• 401 (K) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
• All major holidays paid and Paid time off within your first year.
• Up to 12 weeks paid maternity leave.

Summary
The Customer Logistics Manager will oversee the day-to-day operations within an assigned function and is responsible for all aspects of Operations and Account Management. Mainly responsible for the leadership of direct reports as well as the attainment of daily operational goals within his/her assigned functional area. Will manage a team of 2 Supervisor, 1 Clerk, 100 home daily drivers. Handle customs paperwork for Cross border shipments. US MX and US Canada. Quarterly Retention bonus up t 1K per quarter for driver retention. Focused on Mexico side of the of business.

Essential Functions

• Customer service satisfaction and expectation management

• Staffing performance management and development of exempt and non-exempt employees

• Manage day-to-day planning and scheduling.

• Health and Safety Management

• State/Local/Federal regulations compliance.

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Ability to work within international functional teams.

• High level analytical ability where problems are unusual and difficult.

• Demonstrated technical and professional skills in job-related area.

• Off shift support in the event of critical customer network disruption or crisis

• Makes decisions in a timely manner.

• Strong oral and written communications skills

• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

• Ability to work independently and as a member of a team.

• Flexibility to operate and self-driven to excel in a fast-paced environment.

• Capable of multi-tasking, highly organized, with excellent time management skills

• Detail oriented with excellent follow-up practices.

• Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required advanced required.

• Logistics industry knowledge advanced required

• Knowledge and understanding of Customer/Company local and Federal regulations advanced required.

• Fundamental knowledge of Supply Chain Management components intermediate required

• Strong knowledge of Manufacturing and Production advanced required

Qualifications

• H.S. diploma/GED required.

• Bachelor's degree in business, Logistics, Supply Chain preferred.

• Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required.

• One (1) year or more direct supervisory/leadership experience required.

• Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required. advanced required

• Logistics industry knowledge advanced required

• Knowledge and understanding of Customer/Company local and Federal regulations. advanced required

• Fundamental knowledge of Supply Chain Management components. intermediate required

• Strong knowledge of Manufacturing and Production advanced required

Apply Here With Ryder Today

We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!

Click here to see all Opportunities at Ryder: https://ryder.com/careers

EEO/AA/Female/Minority/Disabled/Veteran

#LI-post #FB #INDexempt

Job Category

Logistics

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here to log in to Workday to apply using the internal application process.

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Imperial Service Team, you’ll partner with Financial Advisors to help high value clients secure their futures and set up their businesses. As a Financial Services Associate in the Imperial Service Team, you’ll provide administrative and client support to seek business growth opportunities. You'll create strong working relationships while making a difference in your clients' financial success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance. 

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you’ll succeed 

• Client engagement - Leverage your knowledge of cash management, credit, investment and wealth protection to answer questions and provide information to clients. Partner with your Financial Advisor to help clients meet their financial goals. 

• Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to find solutions. 

• Organizational skills - Prepare client files, booking appointments, and maintaining schedules. Help team success by improving team productivity and proactively uncovering business opportunities.

Who you are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

• You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.

• You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

• You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.

• You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

Georgetown-280 Guelph Street

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business Growth, Client Issue Resolution, Client Relationship Management, Customer Experience (CX), Financial Services, Post-Sales Support, Product Knowledge

DEVELOPMENT (WHAT WILL YOU LEARN BY DOING THIS JOB)

Mid-level technical position within the Data Center Service Delivery (DCSD) discipline. Career path includes advancement to Senior Technical Analyst position within the DCSD structure and access to other technical support areas, or systems development.

BUSINESS OVERVIEW

The Americas Data Center Service Delivery (DCSD) team is the Data Center Site Management structure responsible for providing timely and cost-effective installation and maintenance services to Americas Data Centers. DCSD is responsible for implementing, maintaining, and re-engineering (as applicable) all distributed systems and LAN/WAN infrastructures in the Americas Data Centers. DCSD provides onsite, 7 x 24 second and third level support for the Americas Data Center operations infrastructure. They provide hands-on break/fix support to resolve infrastructure/operations problems escalated from the Enterprise Command Centers and/or System Administrators. DCSD is responsible for end-to-end management of all technical requests. DCSD is responsible for hands-on infrastructure support for all Americas Data Center disaster recovery tests and/or situations, which may include reassignment of resources to various recovery sites in the Americas.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

KEY RESPONSIBILITIES

The DCSD Infrastructure Technical Analyst roles and responsibilities include, but are not limited to:

• Installing/de-installing/relocating all distributed systems and network hardware (CSUs, DSUs, routers, switches, encryptors, firewalls, etc.) in the Americas Data Centers within the internal service level mandates
• Installing/de-installing /extending/relocating/testing all carrier circuits to the network hardware
• Installing/de-installing/relocating all patch cabling for systems and network hardware
• Installing/de-installing/relocating all Data Center hardware
• Assist with the coordination of cabinet power, circuit, and patch infrastructure installations w/various facilities, electrical and communications vendors

• Assist with the coordination of network component configurations
• Coordinate and Install SAN cabling infrastructure

• Managing network ports and assist with the management of all consumable items (cables, labels, tie wraps, rail kits, etc.)
• Maintaining the integrity of the data center facilities, systems and communications environments through general housekeeping and best operations practices
• Provide hands-on, break/fix level 2 support for the data center systems and communications environments
• Coordinating and approving data center infrastructure change controls
• Ensuring compliance with data center standards, policies and processes for all non-DCSD sponsored changes
• Performing required compliance activities
• Producing network consumables updates and contributing to weekly management reports
• Coordinate activities in support of all projects and technical requests within the Americas Data Centers
• Manage CTI-approved third party vendors in support of local/regional business service commitments and to assure adherence to Corporate and CTI standards
• Provide clear and detailed turnover to next shift workers for continuity
• Media Management duties including the following: 

• Performing daily tape ejects to increase current day processing capacity.
• Monitoring of tape related console messages.
• Managing all daily ad-hoc tape/job requests and scratch activity.
• Managing all physical and electronic vaulting activity.
• Manage tape destruction process, insuring all proper documentation has been recorded and approved.
  • Monitoring scratch levels on display screens, on-line library web specialist or visually monitoring panel on libraries.
  • Replacing any/all damaged media.
  • Minor to moderate problem determination
  • Monitoring of tape related console messages, working with the global command center and the on-site hardware teams.
  • Performing daily health checks on all libraries including virtual subsystems, grid clusters, and error/exception system logs.
  • Provide assistance when required to ensure that the highest level of customer satisfaction is maintained.
  • Responding to automated trouble tickets and facilitating the necessary actions under the direction of the Global Command centers.
  • Media liaison between the on-site hardware teams and the on-site CE’s.
  • Initiating, scheduling, coordinating, and approving media management sponsored change controls.
  • Supporting all physical off-site vaulting activities.
  • Managing all physical media movement and ensuring all movement is recorded and tracked accordingly.
  • Manage tape destruction process, insuring all proper documentation has been recorded and approved.
  • Ensure destruction procedures are followed.
  • Supporting all site and application specific disaster recovery/COB tests/exercises.
  • Responsible in following best practices and processes in degaussing and wiping of all hard-drives.
  • Performs random audit checks and sampling.
  • Remain current with all global procedures and provide input when appropriate
  • Participates in projects relating to tape/media
  • Assisting in supporting all reconciliation and QA efforts including;
    • Year End Physical Inventory
    • Vertices
    • Hard-drive inventory levels

• Other duties as assigned by management

EXPECTED OUTCOMES (WHAT WILL “SUCCESS” LOOK LIKE IN 12 MONTHS)

After twelve months in this position, the infrastructure technical analyst will be proficient in CTI standards and policies regarding data center installations and maintenance of the overall environment. He/she will be able to act independently and manage day-to-day activity supporting the data center (i.e. trouble calls, technical requests, change controls etc.). He/she will be able to execute medium to complex technical request activity and medium size projects.

KEY CHALLENGES (WHAT IS THE WORK/MARKET ENVIRONMENT)

The Americas Data Center environment is a fast-paced, demanding environment that requires a specialist to successfully multi-task BAU, technical request, and repair activities. The priority of “daily task” activity changes often in this environment.

CANDIDATE QUALIFICATIONS (KEY COMPETENCIES, MINIMUM YEARS OF EXPERIENCE, MINIMUM PRIOR SPAN OF CONTROL, TECHNICAL SKILLS)

Required skills include 3+ years experience in the implementation, maintenance and analysis of data center facilities, hardware, communications infrastructure, strategies, tools and effective troubleshooting techniques. Basic background on enterprise data center facilities and infrastructure environments such as PDUs, RPPs, network and SAN infrastructures.  In depth knowledge on complex, Enterprise class inter-networked environments involving a combination of switched/routed/shared Ethernet, TwinAx (100GigE, 25GigE,10GigE, GigE, 100M, and 10M), token ring, SAN, and wide area connectivity. Strong knowledge of WAN technologies (OC-x, DS-x), subnetting and TCP/IP protocol a must.

Excellent communication and writing skills a must. Knowledge of trouble ticketing systems, change control, Project processes and associated tools.  Logical problem solving techniques and associated experience in system, data center facilities, and telecommunications. Experience with project management. Financial Services industry knowledge a plus.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

-------------------------------------------------

Job Family Group:

Technology

-------------------------------------------------

Job Family:

Infrastructure

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Primary Location:

Georgetown Texas United States

------------------------------------------------------

Primary Location Salary Range:

$87,050.00 - $130,570.00

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

• Responsible for the procurement of equipment, materials, supplies and services necessary to support the organization activities.
• Assist the Branch Chief in personnel management activities by seeking and disseminating information from the CPAC, advising employees of requirements and application of regulations and personnel action procedures.
• Maintain the preparation of reports to include documents to loan, transfer or dispose of accountable property.
• Complete personnel management activities such as timekeeping, training, travel, property accountability, correspondence and reporting, record keeping and files management.
• Compose correspondence or finalizes drafts of reports, correspondence and other data assuring proper format, spelling, grammar and arrangement of material.
• Monitor obligations and expenditures throughout the budget period.
• Establish CEFMS accounts and request and monitors funding for all financial activities for the organization.

Starting at $38,634 Per Year (GS 5-7)

• Carrying out office activities and functions pertaining to one or more of the program areas administered in the county.
• Interpreting and explaining procedures, program regulations and forms to producers and other agency personnel.
• Utilizing various web-based software applications to maintain producer data and processing automated forms.
• Using a high degree of initiative and judgment in planning and carrying out assigned tasks and resolving problems encountered.

Starting at $34,584 Per Year (CO 4-7)

• Carrying out office activities and functions pertaining to one or more of the program areas administered in the county.
• Interpreting and explaining procedures, program regulations and forms to producers and other agency personnel.
• Utilizing various web-based software applications to maintain producer data and processing automated forms.
• Using a high degree of initiative and judgment in planning and carrying out assigned tasks and resolving problems encountered.

Starting at $34,584 Per Year (CO 4-7)