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With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.
The Global Customer Success (GCS) organization is leading the effort to create the desired customer experience through support offer creation, driving digital transformation across our tools, and delivering operational excellence across CE&S.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
As a Cloud Solution Architect for Microsoft 365 Copilot within the WW Modern Work Solution Area Technical CSA Team (GSA), you will enable customers to achieve ROI on their CoPilot/M365 Stack investment. You will achieve this by operating and driving impact across the customer lifecycle from Deployment through to usage and expansion. This role demands a strong “Learn it” mindset as you will primarily be focused on working with leading edge/emerging technologies in a dynamic customer environment.
This role is flexible in that you can work up to 50% from home.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Customer Centricity
Customer Satisfaction: Drive positive Customer Satisfaction, and become a trusted advisor to customers and partners, by leveraging M365 Enterprise Services (Copilot in M365 App, SharePoint Online, Teams, M365 Apps, Information Governance, Security & Compliance) expertise to enable defined Customer Success Plan outcomes. You will actively listen and respectfully challenge to drive the best outcomes.
Customer/Partner Insights: Provide feedback & insights from customers/partners to the relevant MS teams, including Product Groups, to enable continuous improvement.
Experience in Customer Success for productivity and business process transformation platforms. Strong technical aptitude and desire to work with both business and IT stakeholders.
Executive Stakeholder Value: Experience in building and maintaining executive-level stakeholder relationships and leading value proposition conversations aligned to customer priorities and outcomes. Ability to interpret and dissect the industry and business priorities of customers.
Business Impact
Usage (Cloud & Support) Growth: Develop opportunities to drive Customer Success business results by working with business and technical decision makers to ensure they understand Microsoft''s M365 Copilot value proposition and get value from their investment in the Microsoft technology.
Resolution of Customer Blockers: Identify resolutions to issues blocking go-live of customer success projects by leveraging deep knowledge of M365 services & technical subject matter expertise. Lead the technical conversations with customers to drive value from their MS investments. Deliver all work according to MS best practices & policies and using repeatable IP.
Technical Leadership
Learn It All: Demonstrate Self Learner mindset through continuous alignment of individual skilling to team/area demands and Customer Success goals.
Accelerate Customer Outcomes: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-sure and learn from others to help accelerate your customers transformation journey.
Business Process Analysis:
Depict customer business processes and prepare for the analysis and improvement of business process performance.
Articulate, demo, and present complex customer concepts to varying audiences, such as BDMs (Business Decision Makers) & ITDMs (Information Technology Decision Makers).
Territory & Pipeline Mgmt.: Experienced in territory management, opportunity qualification, stakeholder communication, and partner engagement, including opportunity and pipeline mgmt. Experience in ensuring customers realize value by consuming technology and services investments.
Collaboration & Community Engagement: Experienced in collaborating in virtual teams to develop and drive M365 Copilot usage opportunities through influence. Identify and document best practices and customer references.
Minimum Qualifications:
Bachelor's degree in computer science, Information Technology, Engineering, Business, or related field AND 4+ years' experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
OR equivalent experience.
Preferred Qualifications:
4+ years experience working in a customer-facing role
OR 4+ years experience working on technical projects.
Deep knowledge of solution architecture, design, implementation, and/or support of Cloud/collaboration/unified environments.
Certification in one or more of the following technologies preferred: Microsoft Azure fundamentals, M365 fundamentals. Cloud Security, Teams Administration, SharePoint Certifications, M365 Copilot fundamentals. PROSCI or Change Management Qualifications.
Business Analysis: Identify business needs and determine solutions to business problems, process improvement, organizational change, or strategic planning and policy development.
Relationship Building. Proven track record of building deep technical relationships with senior IT executives in large or highly strategic accounts. Experience in managing various stakeholder relationships to get consensus on solution/projects.
Technical Solution Development: Developing technical solutions and ability to design, customize, or reapply technical solutions based on customer/partner needs or demands.
Foundational-level knowledge of cloud services.
Fluency in SaaS solutions; particularly all Microsoft 365 offerings.
Domain experience Microsoft 365 and Microsoft Azure solutions, and understanding of how Microsoft Security, compliance, and identity solutions that can span across these solution areas to provide a holistic and end-to-end solution.
Competitive Landscape knowledge of cloud platforms. Understanding of M365 partner ecosystems and the ability to leverage partner solutions to solve customer needs.
Breadth of technical experience and knowledge, with depth / SME in two or more of the following M365 solutions.
SharePoint Online
M365 Copilot
Teams
Windows & Cloud Endpoint
IDM, Information Protection & Compliance.
Governance & Risk Management
Collaboration and Communication: Acknowledged for driving decisions collaboratively, resolving conflicts and ensuring follow through with exceptional verbal and written communication skills. Presentation skills with a high degree of comfort with both large and small audiences.
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“Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.”
The Senior Manager, Supply Chain Planning and Analytics will drive the requirements for the development of new or revised statistical systems, problem solving, or investigation related to modeling. They will need to be able to work in a self-start environment, apply high-level problem-solving skills and model a can-do attitude. They will drive process simplification and operational adoption of processes in partnership with the value stream owners, ensuring a connection across the overall ecosystem, as we scale the organization. In this role, you will partner and establish relationships by building trust with internal and external stakeholders, develop and execute strategies to meet business outcomes.
The successful candidate must be a self-starter with proven skills in driving key initiatives with results through engagement with external and internal partners and have a solid business acumen. The candidate will be a problem solver and be resourceful, able to drive change, creative and willing to work with and through others to be successful.
The candidate must have the ability to demonstrate the value of the solution (not just demonstrate the functionality) and build strong relationships with internal customers. Strong executive verbal and written communications skills and analytical thinking are necessary for driving a high level of impact.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Required Qualifications:
Desired Characteristics:
These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
#COICareers
#EPCCareers
Official account of Jobstore.
Microsoft Cloud Operations + Innovation (CO+I) is the engine that powers Microsoft's cloud services and our team is focused on delivering high quality infrastructure to support cloud operations.
As Microsoft’s Cloud business continues to mature, the acquisition and development of our owned, designed and constructed Data Center facilities will scale to meet the demands of our customers. Cloud Operations and Innovation (CO+I) will be developing and executing strategies to deliver owned and developed sites alongside our leasing team, to scale our business into the future.
The Infrastructure Planning & Acquisition (IPA) team is responsible for the acquisition and planning of Data Center Infrastructure needed to build out Microsoft’s cloud infrastructure. As part of IPA, the Land Acquisition Team is responsible for the delivery and pre-positioning of Data Center real estate needed to build out Microsoft’s cloud infrastructure.
The Permitting/Expedited Transactions Land Acquisitions Manager, based in Singapore, will report to the APAC Regional Director, and play a pivotal role in leading efforts to acquire land, even prior to zoning being in place. This entails spearheading risk analysis and crafting presentations for scenarios and opportunities where such strategies are viable and beneficial.
Responsibilities include researching and coordinating opportunities to secure land by comprehensively understanding current land use and navigating the conversion process through zoning/entitlement. Additionally, the role involves accelerating market growth through proactive engagement with pre-construction activities in the APAC regions.
This is a unique opportunity to make a significant contribution and impact to one of the largest data center portfolios. You’ll have the opportunity to help shape and deliver on a strategy to improve and expand our infrastructure in various APAC markets.
You’ll develop close working relationships with internal as well as external stakeholders, evaluate property solutions within our standards and guidelines, engage with municipalities, identify pre-closing off-site solutions needed to deliver capacity, and drive impact for the Microsoft infrastructure portfolio. You should also have a demonstrated ability to drive results related to complex contracts from business and technical perspectives.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Our Team culture is one of inclusion and excellence, where every voice is heard, and every idea matters. Let's accelerate together towards a brighter future in the cloud computing landscape.
Required Qualifications
Preferred Qualifications
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Official account of Jobstore.
Microsoft Cloud Operations + Innovation (CO+I) is the engine that powers Microsoft's cloud services and our team is focused on delivering high quality infrastructure to support cloud operations.
As Microsoft’s Cloud business continues to mature, the acquisition and development of our owned, designed and constructed Data Center facilities will scale to meet the demands of our customers. Cloud Operations and Innovation (CO+I) will be developing and executing strategies to deliver owned and developed sites alongside our leasing team, to scale our business into the future.
The Infrastructure Planning & Acquisition (IPA) team is responsible for the acquisition and planning of Data Center Infrastructure needed to build out Microsoft’s cloud infrastructure. As part of IPA, the Land Acquisition Team is responsible for the delivery and pre-positioning of Data Center real estate needed to build out Microsoft’s cloud infrastructure.
As a Real Estate Analyst, you'll dive into the real estate market, providing crucial insights and analysis to expedite our land acquisition process. Reporting to the APAC Regional Director, you will be responsible for the research and analysis of real estate market information, supporting the team to expedite the land acquisition process in the APAC regions.
The position will focus on providing information to the Land Acquisition Managers to enable the team to accelerate the process and mitigate risk. You’ll engage external consultants and brokers and works with internal teams to provide information on parcels and participate with internal teams on driving the acquisition process forward.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Our Team culture is one of inclusion and excellence, where every voice is heard, and every idea matters. Let's accelerate together towards a brighter future in the cloud computing landscape.
Required Qualifications
Preferred Qualifications
#COICareers
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Official account of Jobstore.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Microsoft Cloud Operations and Innovation (CO+I) is the team behind the cloud. We are responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide. We are looking for a passionate individual to help build the network that powers the world’s largest online services.
Within CO+I, the strategic Supply Chain team is responsible for establishing a supply chain that can meet the ever-growing growth of the Microsoft Cloud and our customers. We support a portfolio of complex, multi-disciplinary, multi-billion, multi-year datacenter construction and lease projects and operations of those assets. We are looking to fill a critical role of Regional Contracts Manager which will focus on post-award contract management of construction contracts across the US, Canada and Latin America and will be specifically tasked with driving performance and contractual accountability of General Contractors (GCs).
This role is located in Singapore as a preference.
This role is eligible for hybrid or remote work, up to 50%
The Regional Contracts Manager for Supply Chain will be key stakeholder focused on pre and post-award contract management. This individual will have extensive knowledge of the contract administration of large construction contracts as it relates to management of a contractor or service provided through the lifetime of the contracted scope. This person will be expected to drive best practices / concepts for the full spectrum of activities that are associated with contractor post-award management including, performance reporting and monitoring, change management, invoice validation, formal correspondence, and closeout. This individual should have extensive contract experience and understand the nuances of how contracts are administered. The individual will have knowledge of the various types of contract methods (Design-Build, Design-Bid-Build, CM, EPCM, etc.) as well as the different pricing formats (Lump Sum, GMP, T&M, Cost+, Unit Price) that work can be based on commercially. This individual will also have extensive experience in the analysis and negotiation of Change Orders submitted by GCs.
Compliance
Drives business impact by establishing functional standards and procurement performance expectations that define relevant process and compliance success metrics, while also identifying opportunities for improving process efficiency and policy compliance. Applies end-to-end expertise and leverages market intelligence to develop and influence Microsoft-wide channel strategies that optimize for value and enable execution with consistency, accuracy, quality, and timeliness. Leads decision making across organizations to determine optimum strategies for suppliers and partners to increase efficiency and manage costs, and drives accountability and governance for adopting workstream improvements and automation at scale to meet and surpass business expectations.
Leads partnerships with global stakeholders and suppliers to identify systematic business threats and determine which sustainable elements, alternative solutions, and/or policy changes would optimally mitigate risks at scale moving forward. Champions new policy direction and changes as needed to ensure systematic resolution and remediation of sourcing issues across Microsoft and its partners.
Negotiates and provides strategic oversight for improving existing Supplier Contracts and defined milestones and deliverables, holds accountability and ownership of SLAs with an end-to-end company-wide perspective, and ensures compliance is cascaded down to the business. Serves as subject matter expert on the Construction Contracts and coaches team members to do the same, manages any escalations related to policy non-compliance, and manages the execution of contingency plans internally and externally as needed.
Procurement and Contracts
Provides high-level negotiation and sets standards across organizations and company. Addresses unresolved or broadly impactful escalations related to pricing and category management issues, and proactively develops strategies to evaluate and drive change in processes broadly across the organization, as needed to ensure teams and/or partners adopt processes that improve the pricing and procurement of goods and services across Microsoft. Manages price and procurement requests and complex pricing issues across purchasing categories to ensure procedural compliance.
Provides guidance and clarification on contract execution processes for consistency, accuracy, and timeliness across Microsoft. Provides thought leadership and shares best practices on established methodologies to ensure they are aligned with and influence current and anticipated business outcomes, both internally and externally. Drives accountability for resolving escalated contract delivery issues and monitoring the impact of change orders on contracting, and delivers briefings to executive leadership detailing current and projected sourcing contract execution models, anticipated risks, impact models, and contingency plans.
Stakeholder Collaboration
Oversees and leads the Contracts negotiation strategies for the most complex and strategic purchasing categories including General Contractors, develops business groups for optimal cross-functional stakeholder support and business assurance, and broadly fosters internal and external partnerships to negotiate strategic decisions and produce deliverables. Drives consensus in the goals and success criteria with stakeholders both internal and external to Microsoft, shares thought leadership and socializes best practices related to negotiation and collaboration to enable teams to execute negotiations with consistent success.
Drives the execution of strategies for business and industry engagements between sourcing teams and cross-functional corporate leadership to determine supply strategy at scale. Defines multi-year strategies for mature business, identifies opportunities to meet agility requirements, and enables business beyond standard purchase categories and historical spend areas. Develops solutions for highly complex and undefined business areas and purchasing categories and adapts delivery plans with cross-functional leaders. Leads industry and ecosystem engagements, proactively defines communication strategies with leadership teams, articulates business cases to support recommendations, and influences leaders to buy in on sourcing decisions and optimizations that can be deployed at scale.
Directs supplier activity and progress across the most complex and strategic accounts and purchasing categories. Leverages corporate strategies to define overall objectives and strategies for supplier management practices to ensure alignment to Microsoft-wide business goals, and shares thought leadership that affects supplier engagement protocols and processes company-wide. Considers broad enterprise engagement opportunities and future supplier and partner innovations, to further optimize for value.
Required Qualifications
Other Requirements
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
#COICareers and #EPCCareers
Official account of Jobstore.
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. By blending modern analytics capabilities with business strategy, you will help influence the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
The CO+I Supply Chain Planning & Analytics team is seeking a seasoned and innovative Production Planning Manager with a passion for data, analytics, process improvements, helping others, technology, and operations. You would join a team that works to deliver and evolve a holistic Data Center performance management platform for CO+I leadership to help the organization make better business decisions.
Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our Data Center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that make Microsoft a world-class cloud provider. Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action! Come help us build the best Cloud on the planet!
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
As a Senior Manager for construction labor planner, you will be responsible for overseeing the vendor labor planning and management for multiple data center construction projects in the APAC region. You will work closely with the Global Supply Chain teams, construction project managers, and vendors to ensure that the labor resources are allocated efficiently and effectively to meet the project goals and timelines. You will also monitor the labor performance, risks, and costs along with quality and safety standards, and provide feedback and guidance to the vendors and the internal teams.
Basic Qualifications
Preferred Qualifications:
These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
#COICareers
#EPCCareers
Official account of Jobstore.
We're looking for an experienced and motivated senior manager to support, influence and expand our submarine cable investments for the future growth of Microsoft fast-paced production environment—you must be agile , have financial acuman and able to analyse strategically while adapting to changing conditions and priorities.
The successful candidate will need excellent analytical, communication, negotiation, and collaboration skills. You will be working with people from many different teams and backgrounds requiring an open and growth mindset. You must be able to negotiate effectively, influence others and work cross-functionally to achieve broad goals. A proven track record of successfully managing subsea cable investment & construction projects, successful past & existing experience in building subsea cable systems for telecom companies, subsea cable operators or major cloud or major technology corporations. Managing stakeholders (consortium members, investors, telecom license landing partners, regulators etc.) is a crucial skillset that needs to be demonstrated resulting in measurable impact to be successful in this role.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Required Qualifications:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications:
#COICareers
#IPACareers
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Official account of Jobstore.
We're looking for an experienced and motivated network sourcing engineer to support, influence and deliver Network infrastructure sourcing/acquisition services in a fast-paced production environment — you must be agile and able to adapt to changing conditions and priorities.
The successful candidate will need excellent analytical, communication, negotiation, and collaboration skills. You will be working with people from many different teams and backgrounds requiring an open mind-set. You must be able to influence others and work cross-functionally to achieve broad goals. A proven track record of successfully managing projects, successful past & existing experience in network sourcing (terrestrial, subsea, satellite etc.) in telcos / cloud / AI service providers. Managing stakeholders is a crucial skillet that needs to be demonstrated resulting in a measurable impact to be successful in this role.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Required Qualifications
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications
#COICareers
#IPACareers
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Official account of Jobstore.
Over the past years, Microsoft has made significant 1st party investments into submarine network systems around the world to help drive industry innovation and ensure our global capacity demands are met. We hold our obligations in these investments, commitments with investment partners and host nations, as well as our duties to the end user customers in the highest standards. As such, Microsoft is seeking world class talents to drive the on-going success of these long-term projects from the operational angle. Projects which are highly strategic to our overall capability as a cloud provider and AI services used by millions of consumers and business around the world. We're looking for an experienced and courageous professional who can support, influence, and deliver network infrastructure in a fast-paced production environment—you must be agile and able to adapt to changing conditions and priorities. The successful candidate will need excellent analytical, communication, people management and collaboration skills. You will be working with people from many different teams and backgrounds requiring an open mind-set. You must be able to influence others and work cross-functionally to achieve broad goals. A proven track record of successfully managing projects, great talent and stakeholders are skillsets needed to be demonstrated resulting in measurable impact to be successful in this role.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
The Senior Submarine Operations Manager will be responsible for managing, normalizing, and driving steady state execution across several aspects of our subsea investment portfolio. This position will hold deep submarine projects and operations responsibilities supporting several systems.
Required Qualifications:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications:
#COICareers
#IPACareers
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Official account of Jobstore.
Cloud Operations + Innovation (CO+I) is the team behind one of the world’s largest Cloud Infrastructures, responsible for powering all Microsoft online Products and Services as well as powering Microsoft’s “Cloud First” mission. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide, and we are looking for passionate, high energy program managers to help achieve that mission.
If you want to have fundamental impact on how Microsoft’s Cloud is deployed and operated globally, want to be involved with one of the most strategically important teams at Microsoft, if strong technical and business acumen, leadership, creativity, and out of the box thinking are some of the skills you bring to the table - this job is for you!
We are looking for experienced technical program managers with deep technical and business expertise, extraordinary leadership and demonstrated large-scale technical program management success. You should have exceptional industry knowledge, technical depth in the execution and delivery of datacenters, and have the executive presence to lead complex and time sensitive initiatives.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Skills & Qualifications
Preferred Qualifications
The ideal candidate possesses the following:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
#COICareers
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Official account of Jobstore.
Cloud Operations + Innovation (CO+I) is the team behind one of the world’s largest cloud infrastructures, responsible for powering all Microsoft online Products and Services as well as powering Microsoft’s “Cloud First” mission. Our Global Project Controls team supports the delivery of CO+I’s mission and vision as the trusted advisors that deliver a definitive, responsive, and timely project controls program to all business areas via the industry’s best people, work processes, systems, and tools. We are composed of project management professionals who are committed to providing timely delivery of cost and schedule solutions to positively affect project outcomes. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Microsoft's CO+I team is seeking a Datacenter Engineering Procurement Construction (EPC) Planning Lead - SWAT Team member with well-rounded experience of planning large capital projects and project delivery. Your focus will be the Planning function within a team of highly experienced specialists with a keen intent on timely capacity delivery.
As part of the regional EPC SWAT team, the key responsibilities are to work cross functional with other SWAT team members to provide oversight on the consistent implementation of the project timelines and functional governance, perform project health analysis against the approved scope/execution plan/cost/schedule, assist with the project setup, evaluate the site resource effectiveness, conduct spot audits, assist with onboarding and training of the site based team. Team will be dedicated to this scope and will not be assigned to specific projects or other functional/regional activities. The project reviews and assessment will be as per the SWAT team roadmap and/or managed by exception should a critical priority be raised within the region. The team will be based in a hub location and will travel together to the sites as per the roadmap and business critical priorities.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Business Processes:
Accountability:
Partner with Site-Based Planning team responsible for the following:
Planning
General Contractor (GC) Procurement & Construction Schedule Baseline Management
Schedule Analysis and Reporting
Required:
Preferred:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
#COICareers and #EPCCareers
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Official account of Jobstore.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Regional Operations Assurance Manager.
As a Regional Operations Assurance Manager you will be responsible for the implementation and development of Global Assurance initiatives, engagement with Microsoft Security and Compliance Teams as well as roll out of ongoing operational readiness and support/monitor remediation actions as appropriate. The role will engage and support cross organizational standards and compliance teams, supporting Datacenter Management regionally to ensure that program adherence is properly implemented, tested, and ongoing readiness is achieved. Responsibilities in this area include a wide range of activities where coordination, collaboration, and program competency are critical to the success of the program. This opportunity will allow you to better understand hyperscale cloud infrastructure in a competitive cloud service provider market, experience navigating complex global, regional or industry specific compliance requirements, and develop strategies to satisfy newly emerging compliance requirements. The position has a flexible working opportunity within the region this role is supporting and is 100% work from home.
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Regional Operations Assurance Manager you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Governance
Consult/Advise/Educate
Assessments/Audits/Certifications
Other
Required Qualifications:
Background Check Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Preferred Qualifications:
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Official account of Jobstore.
Microsoft’s Cloud Operations + Innovation (CO+I) organization is the engine that powers our cloud services. Our data center construction team is dedicated to delivering the highest quality data centers for our cloud services. As we continue to revolutionize the way construction projects are planned, managed, and executed, we are seeking a highly motivated and detail-oriented Quality Manager to join our diverse and inclusive team. This role will play a crucial part in ensuring the high standard and reliability of our product.
As part of the regional EPC SWAT team, the key responsibilities are to work cross functionally with other SWAT team members to provide oversight on the consistent implementation of the project SLA and functional governance, perform project health analysis against the approved SLAs/scope/execution plan/cost/schedule, assist with the project setup, evaluate the site resource effectiveness, conduct spot audits, assist with onboarding and training of the site-based team. Team will be dedicated to this scope and will not be assigned to specific projects or other functional/regional activities. The project reviews and assessment will be as per the SWAT team roadmap and/or managed by exception should a critical priority is raised within the region. Team will be based in hub location and will travel together to the site as per the roadmap and business critical priorities. Travel requirements: 50-75%.
The CO+I Commissioning team is responsible for managing the end-to-end delivery of new data center capacity for CO+I. Through development of leading program management and construction processes, this team is chartered with managing workflow across vertically and horizontally aligned project managers and virtual teams to successfully deliver multi-million dollar, multi-year data center construction programs.
As a Commissioning Lead on the Data Center Delivery SWAT Team, you will be an experienced commissioning capacity delivery manager with well-rounded experience of delivering projects. Your focus will be Cx capacity delivery while upholding the company values of safety, quality, schedule, contractual obligations and cost in challenging project environments
Business Processes
Communications
Accountability
Strategy and Development
Vendor Management and contract compliance
Required Qualifications
Required Education/Experince
Other Requirements
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications
#COICareers
#EPCCareers
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Official account of Jobstore.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Microsoft Cloud Operations and Innovation (CO+I) is the team behind the cloud. CO+I is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering trusted experience to customers and partners worldwide. We are seeking a highly motivated and experienced Regional EPC SWAT Lead to join our team.
Microsoft's CO+I team is seeking a Datacenter Engineering Procurement Construction (EPC) Regional SWAT Team Cost management Lead to provide services for APAC region.
As part of the regional EPC SWAT team, the key responsibilities are to work cross functionally with other SWAT team members to provide oversight on the consistent implementation of the project SLA and functional governance, perform project health analysis against the approved SLAs/scope/execution plan/cost/schedule, assist with the project setup, evaluate the site resource effectiveness, conduct spot audits, assist with onboarding and training of the site-based team. The team will be dedicated to this scope and will not be assigned to specific projects or other functional/regional activities. The project reviews and assessments will be as per the SWAT team roadmap and/ or managed by exception should a critical priority be raised within the region. The team will be based in a hub location and will travel together to the site as per the roadmap and business critical priorities.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
This role is a regional role for the APAC Region. This role will require significant levels of travel to datacenter campuses in the region.
Deep understanding of the commercial management of the General Contractor (GC) from liaison with our procurement office on the Request for Proposal (RFP) documents through to the final payments and agreement of the final accounts and paperwork. This will also include :
Commercial management of all other program vendors including:
Required Qualifications
Other Requirements
Preferred Qualifications
#COICareers and #EPCCareers
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Official account of Jobstore.
Microsoft Cloud Operations and Innovation (CO+I) is the team behind the cloud. We are responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide. We are looking for a passionate, high-energy individual to help build the network that powers the world’s largest online services.
Within CO+I, the strategic Supply Chain team is responsible for establishing a supply chain that can meet the ever-growing growth of the Microsoft Cloud and our customers. We support a portfolio of complex, multi-disciplinary, multi-billion, multi-year datacenter construction and operations of those assets. We are looking to fill a critical role of Procurement Director – Equipment.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
As part of the regional EPC SWAT team, the key responsibilities are to work cross functionally with other SWAT team members to provide oversight on the consistent implementation of the project SLA and functional governance, perform project health analysis against the approved SLAs/scope/execution plan/cost/schedule, assist with the project setup, evaluate the site resource effectiveness, conduct spot audits, assist with onboarding and training of the site based team. Team will be dedicated to this scope and will not be assigned to specific projects or other functional/regional activities. The project reviews and assessment will be as per the SWAT team roadmap and/or managed by exception should a critical priority is raised within the region. Team will be based in hub location and will travel together to the site as per the roadmap and business critical priorities. Travel requirements: 50-75%.
Field Service Technician/Engineer Management (OEM):
Change Order Management:
OFCI Management & Quality Assurance:
Supplier Engagement & Performance:
The role is responsible for partnering with the broader Global Supply Chain teams including Planning & Analytics, Procurement, Supplier Quality and overall Special Projects team to ensure on time delivery to meet the on-time delivery for a large, complex capital project. This role will partner with workgroups to drive strategy development and compliance through supplier selection, supplier selection and award, and contract management.
Required Qualifications:
Preferred Qualifications:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check every two years thereafter.
#COICareers
#EPCCareers
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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Official account of Jobstore.