Total 7 brand manager job vacancies in Quality Assurance / Control category in Malaysia

Position Overview

Responsible for leading the Quality Assurance function to ensure all products meet customer, regulatory, and internal quality standards. Oversees quality systems, compliance, and continuous improvement initiatives.

Key Responsibilities

• Develop, implement, and maintain Quality Management System (QMS)
• Ensure compliance with ISO & IATF standards and regulatory requirements
• Lead internal and external audits, including customer audits
• Handle customer complaints and implement corrective & preventive actions (8D)
• Monitor quality performance (KPIs) and drive continuous improvement
• Manage incoming, in-process, and final inspection activities
• Work closely with production, engineering, and suppliers to resolve quality issues
• Lead and train QA/QC team members
• Oversee documentation control and quality records
• Support new product development and process validation

Job Requirements

• Bachelor’s Degree in Engineering / Quality Management or related field
• Minimum 3–5 years experience in QA/QC, with at least 2 years in managerial role
• Experience in manufacturing environment (preferably metal, fasteners, or machining industry)
• Strong knowledge of ISO 9001 & IATF16949 and quality tools (e.g., 7 QC tools, FMEA, SPC)
• Experience in handling audits and customer complaints
• Good leadership, problem-solving, and decision-making skills
• Strong communication and interpersonal skills
• Familiar with continuous improvement methodologies (e.g., Lean, Six Sigma) is an added advantage
• Good at Excel and Power point skills

Perks & Benefits

• Open culture
• Personal development opportunities
• 5 working days

Key Competencies

• Leadership & team management
• Analytical thinking
• Risk-based thinking
• Continuous improvement mindset

Apply online or email the resume to : purchase@geenscrew.com or whatsapp to Joanne (012-6372688)

Job Summary & Purpose

Responsible for developing, implementing, and maintaining the Quality Management System (QMS) to ensure all manufactured products meet required quality standards, regulatory requirements, and customer expectations. The role also leads continuous improvement initiatives and manages the QA team. Ensure consistent product quality by overseeing processes, setting standards, and ensuring compliance with regulations and company policies.

Key Responsibilities

1. Quality Management System (QMS)

• Develop, implement, and maintain QMS in line with standards, Establish quality policies, procedures, and work instructions. Ensure compliance with regulatory and customer requirements

2. Production Quality Oversight

• Monitor manufacturing processes to ensure product quality and consistency. Manage non-conformance, CAPA (Corrective & Preventive Actions), and root cause analysis

3. Audits & Compliance

• Plan and conduct internal and external quality audits. Lead customer and regulatory audits. Ensure audit findings are addressed with effective corrective actions

4. Team Leadership & Development

• Lead, mentor, and develop QA/QC team members. Manage team performance, training, and succession planning. Build a strong quality culture across the organization

5. Supplier Quality Management

• Evaluate and approve suppliers and contractors. Monitor supplier/sub-contractor performance and conduct supplier audits. Ensure incoming materials/parts meet quality standards

6. Continuous Improvement

• Drive continuous improvement initiatives. Analyze quality data and KPIs to identify improvement opportunities. Reduce defects, waste, and cost of poor quality

7. Customer Quality & Complaints

• Handle customer complaints and ensure timely resolution. Lead root cause investigations and corrective actions. Maintain customer satisfaction and product reliability

8. Reporting & Metrics

• Track and report quality KPIs (defect rate, yield, customer complaints). Present quality performance to senior management. Use data-driven decision making

9. Risk Management

• Identify quality risks in processes and products. Implement preventive measures and mitigation strategies. Ensure product safety and compliance

Qualifications & Experience

• Bachelor’s Degree in Engineering, Manufacturing, Quality Management, or related field.
• 5–10+ years in quality assurance within manufacturing
• Minimum 3–5 years in a managerial or leadership role
• Experience with QMS, audits, and regulatory compliance
• Strong background in production/process quality

Salary, Benefits & Progression Opportunities

• Competitive salary (based on experience and qualifications)
• Performance bonus and annual increment
• Medical and insurance coverage
• Training and development opportunities.

Job Summary & Purpose

Responsible for developing, implementing, and maintaining the Quality Management System (QMS) to ensure all manufactured products meet required quality standards, regulatory requirements, and customer expectations. The role also leads continuous improvement initiatives and manages the QA team. Ensure consistent product quality by overseeing processes, setting standards, and ensuring compliance with regulations and company policies.

Key Responsibilities

1. Quality Management System (QMS)

• Develop, implement, and maintain QMS in line with standards, Establish quality policies, procedures, and work instructions. Ensure compliance with regulatory and customer requirements

2. Production Quality Oversight

• Monitor manufacturing processes to ensure product quality and consistency. Manage non-conformance, CAPA (Corrective & Preventive Actions), and root cause analysis

3. Audits & Compliance

• Plan and conduct internal and external quality audits. Lead customer and regulatory audits. Ensure audit findings are addressed with effective corrective actions

4. Team Leadership & Development

• Lead, mentor, and develop QA/QC team members. Manage team performance, training, and succession planning. Build a strong quality culture across the organization

5. Supplier Quality Management

• Evaluate and approve suppliers and contractors. Monitor supplier/sub-contractor performance and conduct supplier audits. Ensure incoming materials/parts meet quality standards

6. Continuous Improvement

• Drive continuous improvement initiatives. Analyze quality data and KPIs to identify improvement opportunities. Reduce defects, waste, and cost of poor quality

7. Customer Quality & Complaints

• Handle customer complaints and ensure timely resolution. Lead root cause investigations and corrective actions. Maintain customer satisfaction and product reliability

8. Reporting & Metrics

• Track and report quality KPIs (defect rate, yield, customer complaints). Present quality performance to senior management. Use data-driven decision making

9. Risk Management

• Identify quality risks in processes and products. Implement preventive measures and mitigation strategies. Ensure product safety and compliance

Qualifications & Experience

• Bachelor’s Degree in Engineering, Manufacturing, Quality Management, or related field.
• 5–10+ years in quality assurance within manufacturing
• Minimum 3–5 years in a managerial or leadership role
• Experience with QMS, audits, and regulatory compliance
• Strong background in production/process quality

Salary, Benefits & Progression Opportunities

• Competitive salary (based on experience and qualifications)
• Performance bonus and annual increment
• Medical and insurance coverage
• Training and development opportunities.

工作概述及目的

負責開發、實施和維護品質管理系統 (QMS)，以確保所有生產的產品均符合品質標準、法規要求和客戶期望。該職位還負責領導持續改進專案並管理品質保證團隊。透過監督流程、制定標準並確保遵守法規和公司政策，從而確保產品品質的穩定性。

主要職責

1. 品質管理系統（QMS）

• 根據標準制定、實施和維護品質管理體系，建立品質政策、程序和工作指導書。確保符合監管和客戶要求。

2. 生產品質監督

• 監控生產流程，確保產品品質和一致性。管理不合格項、糾正和預防措施 (CAPA) 以及根本原因分析。

3. 審計與合規

• 規劃並執行內部和外部品質審核。主導客戶和監管機構審核。確保審核發現的問題得到有效糾正措施。

4. 團隊領導與發展

• 領導、指導和培養品質保證/品質控制團隊成員。管理團隊績效、培訓和繼任計畫。在整個組織內建立強大的品質文化。

5. 供應商品質管理

• 評估並批准供應商和承包商。監督供應商/分包商的績效並進行供應商審核。確保來料/零件符合品質標準。

6. 持續改進

• 推動持續改善計劃。分析品質數據和關鍵績效指標，以發現改善機會。減少缺陷、浪費和劣質產品成本。

7. 客戶品質與投訴

• 處理客戶投訴並確保及時解決。主導根本原因調查和糾正措施。維護客戶滿意度和產品可靠性。

8. 報告與指標

• 追蹤並報告品質關鍵績效指標（缺陷率、良率、客戶投訴）。向高階管理人員報告品質績效。運用數據驅動的決策方法。

9. 風險管理

• 識別流程和產品中的品質風險。實施預防措施和緩解策略。確保產品安全和合規性。

資格與經驗

• 工程、製造、品質管理或相關領域的學士學位。
• 在製造業擁有 5-10 年以上的品質保證經驗
• 至少3-5年管理或領導經驗
• 具備品質管理系統、審核和法規遵循的經驗
• 具備紮實的生產/製程品質背景

薪資、福利和晉昇機會

• 薪資優厚（依經驗及資歷而定）
• 績效獎金和年度增資
• 醫療和保險範圍
• 培訓和發展機會。

職位概述

負責領導品質保證工作，確保所有產品符合客戶、監管機構和內部品質標準。監督品質系統、合規性和持續改進計畫。

主要職責

• 開發、實施及維護品質管理系統（QMS）
• 確保符合 ISO 和 IATF 標準及監管要求
• 主導內部和外部審計，包括客戶審計
• 處理客戶投訴並實施糾正和預防措施（8D）
• 監控品質績效（KPI）並推動持續改進
• 管理來料檢驗、流程檢驗和最終檢驗活動
• 與生產、工程和供應商緊密合作，解決品質問題。
• 領導和培訓品質保證/品質控制團隊成員
• 監督文件控制和品質記錄
• 支援新產品開發和製程驗證

職位要求

• 工程/品質管理或相關領域的學士學位
• 至少3-5年品質保證/品質控制經驗，其中至少2年管理經驗
• 具備製造業環境經驗（最好是金屬、緊固件或機械加工產業）
• 精通 ISO 9001 和 IATF16949 標準以及品質工具（例如，7 種品質控制工具、FMEA、SPC）
• 具備處理審計和客戶投訴的經驗
• 良好的領導能力、問題解決能力與決策能力
• 較強的溝通及人際溝通能力
• 熟悉持續改善方法（例如精實生產、六西格瑪）者優先考慮。
• 精通Excel和PowerPoint技能

福利待遇

• 開放文化
• 個人發展機會
• 5個工作天

關鍵能力

• 領導力與團隊管理
• 分析思維
• 基於風險的思維
• 持續改進的心態

請在線申請或將簡歷發送至： purchase@geenscrew.com或透過 WhatsApp 聯繫 Joanne (012-6372688)

YouTrip is the leading and fastest-growing multi-currency payment platform in Asia Pacific. In 2018, we pioneered the region's first multi-currency digital wallet. Now, YouTrip is the #1 multi-currency digital wallet trusted by millions across the region, processing over US$15 billion in total payment value annually. 

Our consumer and business propositions – YouTrip and YouBiz – empower individuals and businesses with inclusive, accessible, and affordable financial solutions. YouTrip has raised over US$110 million to date, including its recent Series B round led by global venture capital firm Lightspeed Venture Partners—underscoring strong investor confidence in its mission to transform digital financial services across the Asia Pacific. 

Recognised as World Economic Forum’s Global Innovator 2025, CNBC’s World’s Top Fintech Companies (2025, 2024), and LinkedIn’s Top Startup (2024, 2023), YouTrip is dedicated to creating the next generation of digital finance services for consumers and businesses.

Valuing an entrepreneurial culture of diversity and inclusion, we are seeking driven individuals to join our fast-growing regional team as we push the boundaries of innovative fintech solutions. 

Responsibilities:

• Assume the responsibilities of our local Money Laundering Reporting Officer (MLRO), including coordinating Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF), sanctions compliance efforts, and suspicious transaction reporting (STR) for our operations.
• Develop, communicate and implement a systematic approach in managing risks and advising senior stakeholders on risk related matters arising from new business initiatives and/or changes in the regulatory requirements.
• Report into the Group Head of Compliance and partnering closely with the Group C-suite including our founders on global key initiatives.
• Be responsible for developing and managing local compliance frameworks and policies to ensure compliance with regulations, codes of conducts, and best practices.
• Serve as the local Money Laundering Reporting Officer (MLRO) with overall responsibility for the jurisdiction’s AML/CTF and sanctions compliance framework, including suspicious transaction reporting and engagement with relevant authorities.
• Act as the principal compliance advisor to the local business, enabling growth by providing clear, risk-based guidance on regulatory obligations, new products, and strategic initiatives.
• Lead the development, implementation and ongoing enhancement of the local compliance framework, ensuring policies, procedures and controls meet applicable regulatory expectations while remaining scalable for a high-growth fintech environment.
• Own and manage the company’s regulatory relationship within the jurisdiction, including supervisory engagements, regulatory reporting, consultations and inspections, while coordinating with Group Compliance on regulatory positioning and communications.
• Provide embedded regulatory advisory across Product, Engineering, Operations, Risk, Marketing and Partnerships to ensure regulatory requirements are considered early in product design and operational processes.
• Monitor and interpret regulatory developments, enforcement trends and supervisory expectations, translating them into practical implementation plans in coordination with Group Compliance and Legal.

Requirements:

• 5-8 years of expertise in compliance within the financial services industry.
• Professional qualifications such as CAMS and/or familiarity with calibration of transaction monitoring thresholds and parameters will be an added advantage.
• Experience in a fintech / payment firm or regulatory function will be highly advantageous.
• Strong ability to collaborate and build relationships with internal and external stakeholders, including relevant regulators.
• You are capable of navigating ambiguity, and adapting to changing circumstances and regulatory landscapes.

About ThoughtFull

ThoughtFull is a Temasek-backed digital mental health company that provides seamless end-to-end mental healthcare for all through insurers and employee benefits. Through our app, ThoughtFullChat (“TFC”), individuals are empowered to proactively engage with their mental wellbeing to better themselves regardless of where their starting point is – from self-driven learning, to our proprietary one-on-one daily bite-sized coaching with mental health professionals on text, video, or in-person – we run the gamut and meet our users where they are most comfortable. After all, healthy employees make for more engaging and productive work environments.

Our vision is to make mental health a priority for everyone, every day. It’s an audacious dream, but with the right people who are courageous enough to Dream Audaciously, Do ThoughtFully, we believe that this dream can be our future reality. If you are committed to doing the best work of your lives to be the change that you want to see in this world, join us!

Job DescriptionThoughtfull is looking for a driven, resourceful and strategic individual to be our Clinical Quality and Provider Engagement Manager. You will play a key role in monitoring and improving the quality of services and engagement with our network of providers across Asia and beyond. This includes measuring quality outcomes, planning professional development programs, evaluating learning and development initiatives, managing relationships with relevant institutional stakeholders, and ensuring our network service quality remains at the highest level. The ideal candidate combines subject matter expertise in mental health with the ability to think strategically about improving quality and strengthening engagement with our global network of mental health professionals.

The outcomes you will drive: 
Performance

• You will identify trends in clinical performance data and translate them into actionable quality improvement initiatives.
• You will ensure clinical practices comply with relevant regulatory and ethical standards across operating markets.
• You will work with trainers and mental health professionals to develop a continuous learning and development curriculum informed by quality audit findings, platform needs, and emerging clinical evidence.
• You will monitor provider engagement metrics and proactively address signs of disengagement or attrition risk.

People

• You will work closely with the Clinical Operations team, Solutions, Product, and RnD functions to ensure provider experience, clinical quality insights, and training needs are integrated into platform development and organisational strategy.
• You will serve as the primary relationship holder for the provider network, addressing concerns, gathering input, and maintaining high levels of satisfaction and retention.
• You will develop and execute initiatives that strengthen provider connection to ThoughtFull’s mission, culture, and each other (e.g., peer support groups, communities of practice, recognition programmes)

Process

• You will be accountable for maintaining and improving clinical quality standards and frameworks for care delivery across text-based, video, and in-person therapy modalities.
• You will establish systems and processes for regular clinical audits and case reviews to ensure ThoughtFull Professionals (counsellors and clinical psychologists) meet established standards of care.
• You will continuously monitor and improve quality of care by implementing and improving feedback mechanisms (e.g., session reviews, outcome tracking, client satisfaction data)

Product

• You work cross-functionally to develop a provider-facing product strategies
• You will contribute to productizing existing solutions and frameworks to improve provider engagement and platform effectiveness

Philosophy

• You will continually demonstrate a growth mindset and hunger for growth and learning in all areas of work

About You:

• Registered or licensed mental health professional (clinical psychologist, counselling psychologist, or counsellor) with an active credential from a recognised professional body.
• Master’s degree in clinical psychology, counselling psychology, counselling, or a closely related mental health discipline.
• At least 5 years of clinical practice experience.
• Possess a growth mindset and proactively seeks career growth
• Demonstrated experience in supervisory, quality assurance, or clinical leadership roles with responsibility for the performance and development of other practitioners.
• Experience working across multiple care modalities (text-based, video, in-person) preferred.
• Comfortable with the use of AI tools in daily tasks and workflows

Basic Salary Range: MYR6,000 – MYR10,000

Thoughtfull is an equal opportunity employer. We provide equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need, please inform us for accommodation.