Total 7 Others/Any level Education / Training job vacancies in Kuala Lumpur

Job Overview

Joining the Fuller Impact team, you will be part of the pioneer team and play a key role in increasing the access to sustainability and ESG regionally. You will help design and implement sustainability and ESG strategies while contributing to Fuller Impact’s growth and long-term success.

We are in search of a passionate Sustainability Research Intern with a proactive and growth mindset approach.

Key Responsibilities

1. Sustainability & ESG Research

• Conduct research on sustainability trends, global frameworks (e.g., GRI, TCFD, ISSB), and relevant regulations to support Fuller Impact’s programmes and strategic initiatives.

2. Competitor & Market Analysis

• Benchmark sustainability tools, platforms, and services to identify gaps, opportunities, and innovation pathways aligned with Fuller Impact’s mission.

3. User & Stakeholder Research Support

• Assist in developing and analysing surveys, interviews, and user feedback for programme design and strategic decision-making.

4. Data & Framework Mapping

• Support the organisation and alignment of ESG indicators, metrics, and categories with recognised sustainability standards.

5. Content & Knowledge Development

• Contribute to the creation of knowledge assets such as glossaries, toolkits, guidance documents, training materials, and communication content.

6. Policy & Market Monitoring

• Track sustainability-related policy updates and market developments across regions, summarising insights for internal use.

7. Documentation & Presentation Support

• Assist in preparing internal briefs, research summaries, and presentation materials for stakeholders and project partners.

8. Stakeholder Engagement

• Support relationship-building with internal and external stakeholders to ensure effective collaboration and impactful outcomes.

9. Special Projects

• Support ad hoc initiatives across Fuller Academy and Fuller Solutions, including research, content development, and strategic innovation.

Requirements

● A final year student or recent graduate with a passion for sustainability and research.

● Able to commit to a minimum of 3 months.

● Business-level written and verbal communication skills, strong analytical and creative problem solving abilities.

● Excellent interpersonal skills, organizational, and operational skills.

● Strong attention to detail and ability to work independently.

Perks & Benefits

• Employee equity
• Nearby public transport
• Flexible working hours
• Free snacks / Happy hours
• Personal leave
• Open culture
• Personal development opportunities
• Remote work flexibility

角色與職責：

學生招生（日常工作）

• 為學生提供諮詢和幫助，使其做出最明智的決定；
• 發展及加強諮詢服務；
• 跟進學生的諮詢/申請/入學情況；
• 以適當、及時的方式處理學生和家長的回饋、詢問和投訴，並遵守服務標準；
• 維護學生資料庫；
• 負責處理所有辦公室行政事務

行銷/活動

• 制定並執行本地行銷計劃/預算；
• 負責處理和執行線上線下銷售和行銷活動/事件，例如路演、教育展、演示、直郵和活動後勤；
• 推廣及宣傳教育及教育機構；
• 識別新的細分市場；
• 獲取和更新市場情報；
• 提升AUG品牌知名度/影響力

公關

• 與各機構代表建立良好的關係；
• 與任何特殊團體（例如學生俱樂部/協會、專業協會）建立和維護關係；
• 擔任與當地合作夥伴/代理商的聯絡人；
• 訪問中小學、學院和大學，與校長和學校輔導員建立聯繫。

任何其他分配的任務和項目。

福利待遇

• 津貼（出差、交通等）
• 附近公共交通
• 中心位置
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險
• 個人休假
• 個人發展機會
• 有薪培訓和發展

Roles & Responsibilities:

Student Recruitment (On a day-to-day basis)

• To counsel and assist students to make best-informed decisions;
• To develop and enhance the counselling services;
• To follow up on students enquiry / application / acceptance;
• To attend to students and parents feedbacks, inquiries and complaints in an appropriate and prompt manner and adhere to service standards;
• To maintain student database;
• To handle all office administrative matters

Marketing / Events

• To document and implement local marketing plan / budget;
• To handle and carry out sales and marketing activities / events for both online & offline such as roadshows, education fairs, presentations, direct mailing and activity logistics;
• To promote and market education and institutions;
• To identify new markets segment;
• To obtain and update market intelligence;
• To raise profile / awareness of the AUG Brand

Public Relations

• To build excellent relationship with representatives from institutions;
• To develop and maintain relationship with any special group (ie. Student clubs / associations, professional association);
• To be a liaison person with local partners / sub-agents;
• To visit schools, colleges and universities and build relationship with principles and school counsellors

Any additional tasks and project assigned.

Perks & Benefits

• Allowance (travel outstation, transportation, etc.)
• Nearby public transport
• Central location
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities
• Paid training and development

Job Summary

We are looking for a passionate and driven Product Trainer to join our Sales team. In this role, you will train clients on our end-to-end account receivable system after implementation, ensure successful onboarding, and strengthen product adoption. You will also support internal teams by building product knowledge, developing training materials, and contributing to product documentation and tutorials.

This role is ideal for someone who enjoys teaching, communicating with clients, and translating complex product features into clear, practical guidance.

Key Responsibilities

Client Training & Onboarding

• Conduct product training sessions for new and existing clients after system implementation.
• Plan and execute onboarding programs to help clients understand system workflows, features, and best practices.
• Provide refresher training and specialized sessions when new features or enhancements are released.

Internal Training & Knowledge Support

• Deliver internal product training for new hires and existing employees.
• Maintain internal product knowledge bases, guides, tutorials, and FAQs.
• Collaborate with Sales, Support, and Product teams to ensure alignment on product updates.

Documentation & Enablement Materials

• Create and update user guides, manuals, product documentation, and training decks.
• Produce short videos, walkthroughs, and feature tutorials for both clients and internal teams.
• Standardize training templates and ensure consistent quality across all materials.

Product Support & Feedback Loop

• Provide basic product support to clients during and after training sessions.
• Gather user feedback and communicate it to the Product and Support teams.
• Identify knowledge gaps internally and externally and propose solutions.
• Stay informed about industry trends to enhance training initiatives.

Requirements

• Bachelor’s degree in HR, IT, Education, Business Administration, or a related field.
• Proven experience in training and development, preferably in a B2B corporate environment.
• Strong presentation facilitation skills (virtual & physical), communication, and interpersonal skills.
• High adaptability and willingness to learn product features quickly.
• Experience in software, SaaS, fintech, banking, or debt collection systems is an advantage
• Good command of English; Bahasa Malaysia or other languages are a bonus.
• Nice to have: familiarity with system implementation or UAT processes.
• Willing and able to travel for onsite training, including interstate travel using own transport.

Our third-party due diligence (VANTAGE) team assess our clients’ current, former or potential counterparties, looking for any issues that might pose a reputational or business risk to them, wherever they may be in the world. The work is compliance-focused and volume-driven.

The Associate Research Manager is responsible for the quality of VANTAGE work. S/he will oversee and guide Researchers to ensure they produce clear, analytical and exceptionally well-written reports which help our clients protect their integrity and reputation.

S/he will also support the Research Manager in training researchers and managing projects, leveraging internal and external resources in order to complete VANTAGE projects in a timely and effective manner. 

The successful candidate will have a strong knowledge of open-source intelligence and public record research, experience in writing and reviewing due diligence reports, people management skills and has excellent communication, writing and interpersonal skills.

People Management

• Manage a team of researchers and senior researchers
• Define, for each team member, objectives and responsibilities in line with the practice goals
• Conduct performance reviews
• Ensure well-being and professional development of staff
• Support the Research Manager in recruiting new researchers

Project management of third-party due diligence

• Ensure VANTAGE work is properly scoped, allocated to researchers, tracked and ultimately delivered on time and within budget
• Communicate directly with clients in order to clarify the scope of projects, address questions, and suggest potential additional avenues of research
• Review and approve (content and editorial) VANTAGE work, ensuring projects are of high quality and meet Clients’ specifications
• Liaise with and provide feedback to vendors and subcontractors, ensuring the quality of work they provide is high and adheres to our global delivery standards
• Engage with colleagues in the Business Intelligence team whenever VANTAGE work requires their input and collaboration

Regional research initiatives

• Assist Research Manager in training new researchers in the VANTAGE methodology and approach, ensuring new team members successfully complete the onboarding process
• Provide continual training and cascade updates to the VANTAGE methodology and approach
• Monitor quality of work and give feedback to researchers; motivate and guide researchers to ensure they are focused and directed effectively on operational and other aspects of the work
• Interact regularly with other Team Leads and Associate Research Managers to provide support and feedback on VANTAGE work
• Participate in discussions with other Team Leads and Associate Research Managers to provide insight on potential service/product improvement

• Education to degree level (minimum of a bachelor’s or equivalent experience)
• Full fluency in English written and spoken is essential

• Experience in writing, researching and reviewing/editing due diligence reports; demonstrated excellence in research, writing and editing in English
• Experience in managing projects, especially where the project team is spread across several locations
• At least 1-2 years’ experience in line management
• Strong knowledge of research techniques, databases, networks, online registers and archives and other OSINT research tools
• Experience influencing people across an organization, especially without direct reporting lines
• Proven ability to meet project deadlines

Preferred

• Knowledge of software-based case management solutions
• Experience in a compliance team in a financial institution or a corporate setting
• Knowledge of other languages and the socio-political environment in the region is an advantage
• Qualifications specific to financial crime or compliance would be an advantage

We are seeking a Team Supervisor, Vendor Education to support the Assistant Manager to manage and lead a team of frontline employees supporting our riders/vendors/partners/customer. While supporting the Assistant Manager in administrative aspects of team management, the Team Supervisor will oversee and monitor the performance of the team, and contribute to the objectives of the Company by ensuring high quality support is provided to our riders/vendors/partners/customers.

WHAT YOU WILL OWN:

• Assist coordinator on the floor by answering their questions.

• Process agent related activities such as scheduling, leave approvals and overtime planning in the internal trackers.

• Handle misconduct cases with the support of Employee and Labour Relations team.

• Update internal reference sheet(s) for any changes in SOP/information/process etc.

• Ensure smooth onboarding and assimilation of new coordinators.

• Work with relevant teams for smooth offboarding of resigning coordinators.

• Conduct daily huddles with coordinators.

• Support the Line Manager for monthly and quarterly performance reviews of confirmed coordinators and confirmation reviews of probationary coordinators.

• Collect feedback from agents on current technical issues and communicate with the relevant team to find solutions.

• Guide and train new hires or tenured coordinators on the existing SOPs, processes and procedures.

• Monitor the case queue and trigger cases as necessary in accordance with established processes.

• Support management with the execution of operational strategies, improvement efforts and other projects as assigned.

• Liaise with other departments and stakeholders to ensure cohesive operations and timely resolution of cross-functional issues.

• Work collaboratively with relevant stakeholders to address the issues faced by the corrdinators.

• Track KPI data and trends to regularly update senior management with performance insights and recommendations for improvement opportunities.

• Prepare daily/ weekly/ monthly reports and dashboards present to senior management.

• Support Senior Management to execute new initiatives

• Demonstrates strong knowledge in providing coaching that highlights areas for improvement and recognizes what was done well with the coordinator involved.

Primary Function of Position:

The Senior Manager, Customer Training and Genesis will report to the VP, Customer Training and Genesis, WW Indirect Mkts. As a senior member of the customer training leadership team, this individual will be a key player in leading and developing System Technology and Application training programs. The Senior Manager, Customer Training, will lead the team in the continuous improvement of these training programs, will effectively manage and develop a team of Trainers and collaborate with the VP to effectively support Training Center operations and deliver results. This leader will expand the utilization of Intuitive Surgical technologies within territory by partnering with customers, distributors and internal partners to identify and implement best practices in utilization, training, and optimization of robotic surgery programs. Additionally, the Senior Manager, Customer Training and Genesis will manage a team of field-based consultants and specialists focused on delivering best practices in successful management of sustainable robotic surgery programs with an emphasis on standardization, efficiency and safety.

Roles and Responsibilities:

• Collaborates with customer training leadership team, sales team, marketing, and other stakeholders throughout the organization to ensure training and consulting support is properly allocated to meet the needs of the business.
• Measures training and consulting effectiveness and leads initiatives to improve programs. Routinely develops new or improved Customer Training offerings. Relied upon to consistently oversee and/or otherwise design/deliver training and consulting programs of considerable, measurable impact.
• Manages the integration of new technologies, products, and training models
• Manages training center logistics, inventory, calendar; consistently seeks operational efficiencies. Develops novel solutions to meet complex requirements. Independently and effectively manages budgets and other resources.
• Hires, develops, and trains members of the customer training team and Genesis team to support the growing and evolving needs of the company; mentors experienced team members and develops future leaders; mentors and develops existing leaders.
• Manages or oversees proper workflow, inventory, and safety adherence, as necessary.

• Develops sustained competency of the Trainers in the following areas:
  • System Technology and Ion
  • System Applications
  • Training Pathway process
  • Training/coaching techniques and methodologies
• Manage initiatives within customer accounts in territory

• Set and manage implementation goals
• Educate sales team on best practices of Genesis program utilization and how to implement within their territories
• Drive alignment of program with sales teams and ecosystem partners within territory through collaboration with regional leaders
• Manage T& E budgets across team
• Participate in project teams or otherwise provide support, feedback and insight related to product integration to marketing, product development, and regulatory teams
• Manage requests for field support related to product CAPA as needed
• Present metrics and milestones at department and executive meetings
• Create & report outcomes of relevant (electronic) surveys
• Leads high-level projects that impact the entire organization
• Plays a lead role in strategic planning within PEPS organization and with cross-functional groups.
• Manages the Customer Training and Genesis tactics and goals that align with the business & commercial strategy for the region.
• Routinely solves complex problems that enable the team to make significant progress.
• Regularly defines and assigns stretch goals for the team and individuals on the team, driving for ever-increasing standards, performance, results, and team competencies. Sets and holds individuals and teams accountable for very high standards of competencies and overall performance.
• Effectively manages diverse communications cross-functionally, internally, and externally.  Effectively captures and represents the voice of the function and ISI overall.  Effectively distills complexity and provides clear and actionable direction and information.