Total 45 job vacancies by Digital

We are looking for a detail-oriented and proactive Project Manager to manage and deliver multiple digital projects successfully. You will work closely with internal teams and clients to ensure smooth execution, on-time delivery, and high-quality outcomes. This role is ideal for someone who enjoys ownership, problem-solving, and structured project coordination.

Why Join Sweetmag Digital

• Career Growth: Exposure to multiple platforms such as Shopify, Magento, WordPress, and more
• Fast-Paced Environment: Work on diverse and exciting digital projects
• Collaborative Team: Cross-functional teamwork with developers, designers, and QA
• Learning Opportunities: Training, courses, and hands-on experience encouraged
• Professional Development: Strong project governance, documentation, and SOP-driven environment

Key Responsibilities

1. Project Planning & Execution

• Define project scope, goals, and deliverables in collaboration with stakeholders.

• Create detailed project plans including timelines, milestones, task dependencies, and resource allocation.

• Conduct kickoff meetings with Sales and align team members with project requirements.

2. Team & Resource Management

• Coordinate internal teams (developers, designers, QA) and external vendors or clients.

• Assign and manage resources based on availability and capability.

• Monitor workload and adjust resource allocation and timeline as needed.

3. Client & Stakeholder Communication

• Act as the primary point of contact between clients and the internal team.
• Manage stakeholder expectations and provide regular project updates (project master).
• Facilitate review sessions and manage sign-off stages.

4. Budget & Timeline Control

• Track project budgets, ensure cost efficiency, and prevent overruns.
• Control project schedules, proactively update timelines, and manage scope changes through formal change requests.

5. Risk & Issue Management

• Identify risks early, assess impact, and develop mitigation plans.
• Escalate critical issues and bottlenecks to management with proposed solutions.
• Lead project post-mortems and document lessons learned for continuous improvement.

6. Risk & Issue Management

• Identify risks early, assess their impact, and develop mitigation plans.

• Escalate critical issues and bottlenecks to management with proposed solutions.

• Lead post-mortems and capture lessons learned for continuous improvement.

Process & Documentation:

• Ensure all deliverables are documented and meet defined quality standards.

• Maintain project documentation, task tracking tools (e.g., JIRA, Lark), and communication logs.

• Ensure compliance with internal SOPs and industry best practices.

Quality Management & Project Delivery

• Define and uphold project-specific quality standards and acceptance criteria in

collaboration with stakeholders, the QA team, and technical leads.

• Oversee the entire testing lifecycle, ensuring the QA team has the necessary resources and that all testing activities (functional, regression, performance, etc.) are executed thoroughly and on schedule.

• Conduct formal reviews to validate that all project deliverables meet the defined business requirements and quality standards before being presented for user acceptance testing (UAT).

• Develop and manage a comprehensive deployment plan, including leading User

Acceptance Testing (UAT) with clients, securing final sign-offs, and overseeing the smooth rollout of the project into the production environment.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development

We’re Hiring: Online Customer Care

We are looking for a dedicated and proactive Online Customer Care to join our team. Fresh graduates are encouraged to apply.

If you enjoy helping customers, solving problems, and communicating through online platforms, this role is for you.

What You’ll Do:

• Provide timely and professional support to customers and vendors through email, chat, and social media
• Assist with inquiries related to product listings, transactions, and platform usage
• Support customers with order tracking, returns, and issue resolution
• Assist vendors with registration, verification, store setup, product uploads, and shipping arrangements
• Troubleshoot basic technical issues and guide users through online processes
• Collaborate with internal teams including sales, logistics, finance, and technical support
• Maintain accurate customer and vendor records within the system
• Stay updated with platform promotions, policies, and system updates
• Identify opportunities for process improvements and provide feedback
• Handle multitasking responsibilities including customer care, sales support, process flow, and system testing

What We’re Looking For:

• Fresh graduates are encouraged to apply
• Diploma or Bachelor’s Degree in relevant fields
• IT background is an added advantage
• Good communication skills in Chinese, English, or Malay
• Willingness to learn with strong problem-solving skills
• Positive attitude and passion for customer service
• Basic knowledge of CRM systems or online platforms is an advantage
• Familiarity with social media and online communication tools is a plus
• Able to work independently and manage multiple tasks effectively

What You’ll Get:

• Competitive salary package
• Commission and bonus opportunities
• Training and development support
• Career growth opportunities
• Flexible and supportive working environment

Apply now and grow your career with us.

Perks & Benefits:

• Commission and bonus
• Flexible working hours
• Personal leave
• Open culture
• Personal development opportunities
• Convenient location (walking distance) near MRT Cochrane and MRT Maluri

If you’re someone who can pick up the phone, engage prospects, and convert opportunities into deals, this role is for you.

What You’ll Do:

• Contact company-provided leads through cold calls and follow-ups
• Qualify prospects and identify real business opportunities
• Present solutions, and close deals
• Manage the full sales cycle: outreach → qualification → pitching → closing
• Maintain strong follow-up discipline to improve conversion rates
• Build relationships for repeat business and referrals
• Achieve monthly, quarterly and yearly KPIs

What We’re Looking For

• Experience in sales (tele-sales / outbound / closing experience preferred)
• Comfortable with cold calling and handling objections
• Strong communication and persuasion skills
• Results-driven with consistent follow-up habits
• Resilient, proactive, and target-oriented

What You’ll Get

• Leads provided by company (no need to source your own database)
• Competitive basic salary + attractive commission structure
• High earning potential based on performance
• Clear career progression opportunities
• Training and support to strengthen your closing skills

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Regular team activities
• Company trips
• Personal leave
• Open culture
• Personal development opportunities

We’re Hiring: Admin Executive

Are you organized, detail-oriented, and passionate about supporting daily business operations? Join our growing team and build your career in a positive and rewarding working environment.

What You’ll Do:

• Attend to customer enquiries and phone calls professionally
• Handle customer application registration and application processing
• Coordinate and arrange interview appointments for talents/candidates
• Prepare invoices and delivery orders accurately
• Handle sales enquiries, quotations, and purchase orders through the CRM platform
• Assist with stock checking and report generation
• Coordinate delivery arrangements and order follow-ups
• Maintain organized filing systems for easy access and record management
• Support daily administrative operations and other ad hoc tasks assigned

What We’re Looking For:

• Fresh graduates are encouraged to apply
• Minimum STPM, Diploma, or equivalent in Business Administration, Management, or related fields
• At least 1 year of working experience in administrative or clerical support is an advantage
• Proficient in Microsoft Office, especially MS Excel and PowerPoint
• Good communication skills in English, and Bahasa Malaysia
• Strong time management and multitasking skills
• Detail-oriented with good problem-solving abilities
• Positive attitude, proactive mindset, and willingness to learn
• Able to work independently with minimal supervision

What You’ll Get:

• Basic salary + attractive incentive scheme
• Lucrative monthly income and performance bonus
• Career advancement opportunities towards managerial roles
• Personal development and continuous learning opportunities
• Friendly and positive company culture
• Good working environment
• Company trip opportunities

PERKS & BENEFITS

• Convenient location (walking distance) near MRT Cochrane and MRT Maluri
• Regular team activities
• Annual leave

We’re Hiring: Sales & Marketing Intern (Mandarin Speaker)

We are looking for a proactive and enthusiastic Sales & Marketing Intern to join our growing team. This internship is ideal for students or fresh graduates who are eager to gain hands-on experience in online sales and marketing for IT services.

What You’ll Do:

• Assist in promoting IT services through online platforms and digital channels
• Support online sales and marketing campaigns
• Handle customer inquiries and follow-ups through chat, social media, and online platforms
• Assist in preparing marketing materials, content, and promotional updates
• Help maintain customer records and update sales reports
• Support the team in daily online marketing and sales operations
• Build and maintain positive relationships with customers online

Why Join Us?

• Gain practical experience in online sales and digital marketing
• Learn real business operations
• Exposure to customer engagement and online marketing strategies
• Opportunity for full-time employment after internship completion
• Convenient location (walking distance) near MRT Cochrane and MRT Maluri

What We’re Looking For:

• Currently pursuing or recently completed Diploma/Degree in Business, Marketing, IT, or related field
• Able to communicate in Mandarin and English (spoken & written)
• Good communication and interpersonal skills
• Interested in online sales, marketing, and digital platforms
• Responsible, willing to learn, and able to work in a fast-paced environment
• Good organizational skills and attention to detail

Perks & Benefits:

• Internship allowance
• Nearby public transport access
• Casual dress code
• Friendly working environment and learning opportunities

The Admin & Accounts Executive will play a key role in ensuring the smooth day-to-day financial and administrative operations of the company. This role is ideal for someone who enjoys variety, is highly organized, and is comfortable working in a fast-paced digital environment. We offer a positive work environment where your reliability makes a real impact. Expect opportunities to learn, take ownership, and grow in a role that keeps the company running smoothly every day

Key Responsibilities:

Accounts Responsibilities

• Handle daily accounting tasks including data entry, invoice processing, payment tracking, and reconciliations
• Manage accounts payable and receivable, ensuring timely payments and collections
• Assist with monthly closing and preparation of basic financial reports
• Maintain proper filing of financial records and documentation
• Support external auditors and tax agents as needed

Administrative Responsibilities

• Manage general office administration including supplies, maintenance, and correspondence
• Maintain and organize company records and documentation (digital and physical)
• Assist in HR-related tasks such as leave tracking, staff claims, and onboarding coordination
• Handle company insurance renewals, licenses, and vendor contracts
• Coordinate with other departments to support operational needs

Requirements:

• Education :Diploma/Degree in Accounting, Finance, Business Administration, or related field
• Experience :1–3 years of working experience in a similar role or in a System Integrator (SI) or IT services company is an advantage

Skills & Traits:

• Knowledge of accounting software is a plus
• Good understanding of basic accounting principles
• Strong organizational skills and attention to detail
• Able to work independently and handle multiple tasks efficiently
• Good communication skills in Mandarin, English, and Bahasa Malaysia

Why You’ll Love Working Here

• Direct management exposure – work closely with leaders and gain valuable insight into company operations
• Growth opportunities – develop your skills in accounting, administration, and business operations
• Supportive team culture – collaborate with helpful, down-to-earth colleagues who value teamwork and respect
• Stable and positive environment – enjoy a balanced workplace that appreciates reliability and consistency

Key Responsibilities

• Application Development & Support to clients on DSM industry-leading ERP logistics & accounting application software: Enterprise Logistics Management Solutions (DSM ELMS) – Web Apps, Mobile Apps, Artificial Intelligence Solutions
• Curate revolutionary UI / UX for DSM ELMS apps & taking it to the next level
• Analyze & consult with clients / team on the scope of requirements for project implementations
• Actively contribute to DSM software development cycle

Key Requirements:

• Bachelor / Diploma in Software Engineering / Computer Engineering / Electrical Engineering / Computer Science / Information Technology
• Graduates in Logistics & Supply Chain or Accounting who are passionate about technology are encouraged to apply
• Good people skills, able to collaborate well with team members & handle client’s inquiries
• Proficient in one or more of the following: Visual Studio, SQL DB, Javascript, C#, MVC, HTML, CSS, VueJS, JSON, REST APIs
• Problem-Solving Abilities: Strong analytical & problem-solving skills with a passion for overcoming challenges
• Communicate well in English (spoken & written)
• Fresh graduates & last semester interns are encouraged to apply
• Malaysian citizens or PR only

The Ideal Candidate:

• Strong passion to acquire new knowledge
• Work independently while being a strong team player
• Innovative, Inquisitive, Interested in exploring new frontiers
• Embrace new tech with a “Dare to Explore” Spirit!

How to Apply:

Email Subject : [DSMSD01] Software Developer Application – {Name}

Interested candidates, please email your resume to admin@dsm.com.my

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Job Role Summary

If you’re passionate about solving real-world problems, enjoy working with customers, and love using technology to make an impact, this role is for you.

As a CX Specialist, you’ll help our customers succeed by blending technical expertise with customer-focused problem solving. From troubleshooting and onboarding to improving processes and influencing our product roadmap, you’ll be a key part of the customer’s end-to-end journey.

Key Responsibilities:

Technical Support & Troubleshooting

• Work with customers to diagnose and resolve technical issues
• Act as an escalation point for complex problems
• Reproduce bugs, gather logs, and collaborate with engineering teams to find root causes

Customer Advocacy

• Manage and support project implementations
• Translate customer needs and pain points into actionable insights for product teams
• Prioritize issues based on customer impact

Tooling & Automation

• Build or improve internal tools and scripts to streamline support
• Create dashboards and monitoring tools to proactively detect issues

Data-Driven Insights

• Analyze customer usage data and support cases to identify improvement opportunities
• Quantify the impact of customer problems for prioritization

Documentation & Enablement

• Create technical documentation, FAQs, and guides
• Train internal teams and customers on product functionality

Cross-Functional Collaboration

• Work closely with product, engineering, and sales teams to ensure a smooth customer journey
• Participate in pre-sales or onboarding activities when needed

Requirements:

1. Education :Degree in IT, Computer Science, Engineering, Logistics/Supply Chain, or Accounting
2. Experience : Prior work experience in any of the above fields is an advantage
3. Skills & Traits:

• Strong people skills – you enjoy connecting with customers
• Creative problem-solver, passionate about using technology to solve industry challenges
• Fluent in English, Bahasa Malaysia, and Mandarin (spoken)
• Excellent writing skills in English and Bahasa Malaysia

How to Apply:

Email Subject :  [DSMCX01] CX Specialist Application – {Name}

Interested candidates, please email your resume to admin@dsm.com.my

Why You’ll Love Working Here:

• Direct product impact – your feedback shapes the software we build
• Growth opportunities – develop both technical and customer-facing skills
• Collaborative culture – work closely with multiple teams and learn from experts
• Real results – see your work translate into happier, more successful customers

Position Overview

Lead strategic sourcing initiatives for critical capital equipment across Western Digital's global manufacturing operations, driving cost optimization, supply continuity, and technology innovation in alignment with WD's operational excellence and business objectives.

Key Responsibilities

Strategic Sourcing Leadership

• Develop and execute comprehensive sourcing strategies for capital equipment portfolios (wafer fabrication, HDD/SSD manufacturing, test equipment) supporting $XXM+ annual spend • Lead cross-functional teams in supplier selection, negotiation, and contract execution for high-value capital investments • Drive Total Cost of Ownership (TCO) optimization through strategic supplier partnerships and innovative commercial models • Establish multi-year sourcing roadmaps aligned with WD's technology roadmap and capacity expansion plans

Supplier Relationship & Risk Management

• Build and maintain strategic partnerships with Tier-1 OEMs and equipment suppliers in semiconductor and storage industries • Implement robust supplier performance management systems tracking quality, delivery, technical support, and innovation • Develop supply continuity strategies and risk mitigation plans for critical single-source equipment • Lead supplier business reviews and drive continuous improvement initiatives

Commercial Excellence & Value Creation

• Negotiate complex multi-million-dollar capital equipment agreements, including pricing, payment terms, warranty, service, and IP considerations • Structure creative commercial arrangements (consignment, lease-to-own, performance-based contracts) to optimize cash flow • Drive standardization and commonality initiatives to leverage scale and reduce total cost • Identify and capture cost savings opportunities through value engineering, should-cost analysis, and competitive benchmarking

Cross-Functional Collaboration

• Partner with Engineering, Operations, Finance, and Legal teams on capital planning, equipment specifications, and investment justifications • Support new product introduction (NPI) and technology transitions with timely equipment procurement • Collaborate with Global Operations on supplier qualification, installation, and ramp activities • Interface with Export Control and Trade Compliance on regulated equipment sourcing

Team Leadership & Development

• Lead and mentor sourcing team members, fostering professional development and category expertise • Establish sourcing best practices, processes, and tools to drive efficiency and compliance • Champion digital procurement transformation and adoption of advanced analytics

The MRE Engineering Technician is responsible for executing DET Guzik and QMT testing activities, supporting production and engineering operations through accurate data collection, analysis, troubleshooting, and tester buyoff. This role ensures test quality, equipment readiness, and timely data reporting to support continuous manufacturing performance and quality improvement.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Perform all types of DET Guzik and QMT testing, ensuring no delays and consistent, stable measurement results that meet Test Criteria
• Compile and upload test data to Online SPC timely to meet expected Test TAT, and continuously update all test requests and tracking documentation
• Conduct tester conversion buyoff, troubleshooting, and head changes as required
• Support data package compilation for NPI, SMO, Time Slice and other requests as assigned
• Manage reference and head issuance, inventory, screening activities, and reference generation
• Communicate test information clearly during shift handovers to ensure continuity of operations
• Maintain MRE lab 7S standards, comply with all safety and health regulations, and support engineering teams as directed
• Work in cleanroom environment with rotating 12-hour shift patterns and cross-plant support as required

Position Overview

We are seeking a strategic Operation/Production Material & Cost Engineer to lead comprehensive OSRM (Operating Supply & Raw Material) and spare parts management initiatives. This role combines financial acumen, operational excellence, and digital innovation to drive significant cost optimization while ensuring seamless production continuity. You will spearhead transformational projects that leverage AI and automation to enhance inventory efficiency, cost transparency, and decision-making across the organization.

Key Responsibilities

1. Strategic OSRM & Spare Parts Cost Management

• Own end-to-end OSRM and spare parts cost planning, monitoring, and control to achieve or exceed annual financial targets.
• Conduct comprehensive cost driver analysis and variance investigations; identify and execute high-impact cost reduction and optimization initiatives.
• Lead strategic OSRM cost improvement projects, including consumption reduction, supplier rationalization, and lifecycle cost optimization.

2. Demand, Supply & Inventory Planning

• Develop and manage integrated OSRM demand and supply plans aligned with production requirements and operational capacity.
• Oversee procurement and distribution of production cleanroom consumables and OSRM to ensure uninterrupted operational continuity.
• Manage company spare parts inventory strategically, including stock profiling, safety stock optimization, and inventory location management.
• Control inventory aging and excess materials to maximize working capital efficiency and operational agility.

3. Inventory Management Systems & Data Governance

• Ensure data integrity, accuracy, and reliability across the Spare Parts Inventory Management System (SPIMS).
• Develop and maintain comprehensive inventory monitoring dashboards, KPIs, and analytical reports tracking aging, usage patterns, and cost trends.
• Champion SPIMS long-term enhancement initiatives, including system optimization, data governance frameworks, and process automation.
• Oversee Store 5S implementation and safety compliance standards across all SPIMS operations.

4. Digital Transformation & AI-Enabled Innovation

• Drive AI-enabled and digital transformation initiatives across OSRM and SPIMS planning, inventory management, and cost control functions.
• Identify and implement advanced solutions including:
  • Predictive usage forecasting and demand sensing algorithms
  • Automated replenishment and inventory optimization systems
  • Real-time digital dashboards for OSRM cost and KPI monitoring
  • Advanced data analytics for non-moving inventory, aging material, and lifecycle cost analysis
• Collaborate with IT, Digital Transformation, and Engineering teams to design, deploy, and sustain automated workflows and AI-driven decision support tools.
• Continuously enhance planning accuracy, response time, and cost transparency through process automation and digitalization.

5. Operational Governance & Performance Management

• Conduct regular OSRM usage and KPI reviews, compile performance data, and monitor key operational metrics.
• Establish and maintain robust monitoring systems for critical OSRM used in production operations.
• Supervise technical teams and ensure effective execution of daily OSRM and SPIMS operations.
• Support production teams on used spare part scheduling, waste handling, and scrap disposal in compliance with SPIMS requirements.

6. Cross-Functional Leadership & Collaboration

• Partner strategically with Production, Warehouse, Inventory Control, and Procurement teams on OSRM initiatives including RTV management, on-hold materials, aging inventory, on-time issuance, staging area optimization, and chemical transfer scheduling.
• Collaborate closely with Process Engineering, NPI, and Procurement on new material introduction for mass production, usage algorithm verification, and implementation timelines.
• Lead non-moving parts disposition planning with Equipment teams using SPIMS data analytics.
• Support tooling and logistics improvement projects that enhance production operational efficiency.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• To plan, coordinate and follow-up sputter systems start-up / conversion activities and process documentation.
• To audit sputter parameters and practice periodically, include online SPC and procedure conformance.
• To lead sputter process related issues trouble shooting (common causes), work closely with shift process team in sputter process sustaining, trouble shooting & improvement in order to achieve sputter utilization (down time), yield & quality goal.
• To lead Sputter Process Improvement Projects (SU/STT/Cost/Quality/PPH & others), which include new products/machines/process qualification.
• To lead, supervise and coach/train process tech, include engineering specialist and characterize technicians.
• Responsible for sputter process related issues trouble shooting (common causes), work closely with Shift process team in sputter process sustaining, trouble shooting & improvement in order to achieve sputter utilization (down time) & quality goal.
• Responsible to lead, supervise and coach/train process tech, include engineering specialist and characterize technicians. Responsible to train and share PMR/DS sputter process and yield improvement knowledge with the team.
• Responsible for sputter parameters monitoring, include online SPC monitoring and procedure conformance.
• Responsible for sputter machine start-up include process characterize (new products & process changes).
• Responsible for new products/machines/process qualification.
• Responsible for sputter process improvement projects (SU/STT/Cost/Quality/PPH & others).

Others include FMEA.

• Understand and accept responsibility for performing jobs safely
• Follow safety and health rules
• Responsible to assist in sputter yield related issues trouble shooting (common causes).
• Work closely with Anelva yield team in sputter yield sustaining, trouble shooting & improvement in order
• to achieve sputter yield goal. This includes 0725 Operation Yield Improvement.
• Other supervisor assigned task
• Improve Media magnetic baseline: ACC% and to enable process stability and repeatability via recipe tuning and optimization.
• Responsible for new product qualifications.  

The Program Manager will lead the technical and operational readiness for a new manufacturing facility, driving equipment installation, process setup, qualification, and production ramp. This role ensures the factory achieves safe, efficient, and high-quality output through strong cross-functional coordination and engineering leadership.

Key Responsibilities

1. Factory Start-Up & Ramp Execution
• Lead end-to-end engineering activities for new factory setup (facility readiness, equipment installation, and commissioning)
• Drive qualification processes  to ensure production readiness
• Establish and execute ramp plan to meet output, yield, and quality targets
• Identify and mitigate technical risks during start-up phase

2. Process & Equipment Engineering
• Define, develop, and optimize manufacturing processes
• Oversee equipment selection, installation, calibration, and validation
• Ensure process capability (CPK), cycle time, and efficiency targets are achieved
• Implement continuous improvement initiatives to enhance productivity and yield

3. Cross-Functional Coordination
• Act as primary engineering interface with Operations, Quality, Supply Chain, Facilities, and EHS
• Align timelines and deliverables across teams to meet ramp milestones
• Support supplier engagement and technical issue resolution

4. Team Leadership & Capability Building
• Build, lead, and develop a high-performing engineering team
• Define roles, responsibilities, and performance expectations
• Coach engineers on problem-solving, root cause analysis, and technical skills
• Foster a culture of ownership, accountability, and collaboration

5. Quality & Compliance
• Ensure compliance with internal standards and external regulations
• Drive root cause analysis and corrective/preventive actions (CAPA)
• Support audits and ensure documentation readiness

6. Safety & Risk Management
• Promote a strong safety culture and ensure adherence to EHS requirements
• Conduct risk assessments for new processes and equipment
• Ensure safe startup and operation of all systems

⸻

Key Deliverables / KPIs
• On-time factory readiness and successful production ramp
• Yield, throughput, and cycle time targets achieved
• Equipment uptime and process capability metrics
• Zero major safety incidents
• Team capability development and retention

Application Development (60%)

• Assist in developing and maintaining manufacturing applications using .NET Core and related frameworks
• Support bug fixes and minor enhancements to existing production systems
• Write clean, maintainable code following team standards and best practices
• Participate in code reviews to learn from senior developers

Collaboration & Learning (25%)

• Work with cross-functional teams (Manufacturing, Quality, Operations) to understand business requirements
• Participate in Agile ceremonies including daily stand-ups, sprint planning, and retrospectives
• Shadow senior developers during requirements gathering and technical design sessions
• Contribute to technical documentation and knowledge base articles

Technical Support (15%)

• Help troubleshoot application issues reported by manufacturing users
• Assist in testing and validation activities before production deployments

• Understand data sources, relational databases, and data virtualization platforms.

• Write, maintain, and optimize SQL queries, stored procedures, and views for data integration and reporting.

• Validate and troubleshoot data to ensure accuracy and integrity.

• Collaborate with stakeholders to gather requirements and deliver technical solutions.

• Support performance tuning, automation, bug fixes, and ongoing database enhancements.

• Maintain and support existing data provisioning solutions.

• Document processes and adhere to development, testing, and deployment best practices.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Set up and troubleshoot major downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems.

· Troubleshoot and resolve Testcell yield issues to maintain product quality and throughput.

· Conduct investigations for quality incidents related to test equipment and support root cause analysis and corrective actions.

· Perform product conversions on test equipment to support various production requirements.

· Monitor key process input variables (KPIVs) using tools such as the KPOV database, OEE tracking, Maintenance Logs, and the Digital Preventive Maintenance system.

· Drive and support equipment upgrade and continuous improvement projects to enhance performance and efficiency.

· Act as an upskilling trainer for test equipment, providing technical training and guidance to team members.

· Perform equipment checklists in accordance with standard operating procedures.

· Assist engineers with daily tasks and contribute to special projects as required.

· Ensure compliance with ISO standards and documentation practices.

· Adhere strictly to all safety rules and cleanroom protocols.

BROAD FUNCTIONS :

• To plan, coordinate and follow-up sputter systems start-up / conversion activities and process documentation.
• To audit sputter parameters and practice periodically, include online SPC and procedure conformance.
• To lead sputter process related issues trouble shooting (common causes), work closely with shift process team in sputter process sustaining, trouble shooting & improvement in order to achieve sputter utilization (down time), yield & quality goal.
• To lead Sputter Process Improvement Projects (SU/STT/Cost/Quality/PPH & others), which include new products/machines/process qualification.
• To lead, supervise and coach/train process tech, include engineering specialist and characterize technicians.

RESPONSIBILITIES :

Regular

• Responsible for sputter process related issues trouble shooting (common causes), work closely with Shift process team in sputter process sustaining, trouble shooting & improvement in order to achieve sputter utilization (down time) & quality goal.
• Responsible to lead, supervise and coach/train process tech, include engineering specialist and characterize technicians. Responsible to train and share PMR/DS sputter process and yield improvement knowledge with the team.
• Responsible for sputter parameters monitoring, include online SPC monitoring and procedure conformance.
• Responsible for sputter machine start-up include process characterize (new products & process changes).
• Responsible for new products/machines/process qualification.
• Responsible for sputter process improvement projects (SU/STT/Cost/Quality/PPH & others).
• Others include FMEA.
• Understand and accept responsibility for performing jobs safely
• Follow safety and health rules

Irregular

• Responsible to assist in sputter yield related issues trouble shooting (common causes). Work closely with Anelva yield team in sputter yield sustaining, trouble shooting & improvement in order to achieve sputter yield goal. This includes 0725 Operation Yield Improvement.
• Other supervisor assigned task
• Improve Media magnetic baseline: ACC% and to enable process stability and repeatability via recipe tuning and optimization. Responsible for new product qualifications.  

Key Responsibilities

• Develop, implement, and monitor cleanroom environmental surveys, to verify compliance and support area buy-off.                             
• Develop and execute contamination sampling plans for cleanroom environmental, equipment, tools, and process samples to ensure cleanliness and prevent yield-impacting defects.                            
• Perform routine and event-based environmental and equipment sampling to support operational readiness and cleanroom classification.                                
• Manage handling and qualification of cleanroom indirect materials by setting cleanliness criteria, performing inspections, and approving materials for use.                                   
• Define cleanroom protocols, including gowning, behavior, and contamination prevention practices, and provide training to ensure compliance.                                   
• Define and coordinate with laboratories implement test plans, analyse cleanliness data, investigation deviations, and recommending mitigation actions for product & process cleanliness compliance.    
• Collaborate with cross-functional teams in production, facilities, quality, and engineering to support contamination control strategies and maintain acceptable cleanliness levels.

The Senior Packaging Engineer will lead packaging development and qualification activities for WD's HDD and Flash storage products. This is a technically hands-on and cross-functional leadership role — you will mentor junior engineers, drive complex packaging programs, and interface directly with customers, suppliers, and global engineering teams.

You are expected to operate with high autonomy, make independent technical decisions, and represent the Packaging Engineering function in NPI and sustaining programs.

Key Responsibilities : 
Technical Leadership

• Lead end-to-end packaging design, development, and qualification for complex HDD/Flash programs
• Define packaging architecture and material strategy for new and sustaining products
• Make independent technical decisions on packaging design trade-offs (cost vs. protection vs. sustainability)
• Act as Subject Matter Expert (SME) for packaging within cross-functional teams

Design & Qualification

• Own packaging qualification plans and test execution per ISTA/ASTM standards
• Review and approve packaging specifications, BOMs, and qualification reports
• Lead Engineering Change Orders (ECOs) and deviation requests
• Drive DFM (Design for Manufacturability) and DFA (Design for Assembly) reviews

NPI & Program Management

• Lead packaging workstream for NPI programs from concept to mass production
• Manage packaging milestones and deliverables within program timelines
• Interface with global product teams, customers, and contract manufacturers

Vendor & Supply Chain

• Develop and qualify new packaging suppliers in Malaysia/ASEAN
• Lead supplier performance reviews and cost negotiation
• Drive packaging cost reduction (cost down) initiatives

People & Mentorship

• Mentor and coach junior/mid-level packaging engineers
• Conduct technical reviews and provide guidance on complex issues
• Support team capability building and knowledge sharing

Compliance & Sustainability

• Ensure all packaging meets regulatory requirements (RoHS, REACH, ISTA)
• Champion WD sustainability goals through eco-packaging innovation
• Maintain quality documentation per WD QMS standards

Continuous Improvement

• Lead RCCA for field packaging failures and damage incidents
• Drive Lean/Six Sigma improvement projects within packaging function
• Benchmark industry trends and propose technology upgrades

Key Responsibilities:

Manage and Lead shift worker to meet manufacturing KPIs. Assisting the Production Manager in managing and executing production operations. Lead a group of Sr Technician and operators to ensure that production lines run without any problems, with zero operation execution failure, minimize unplan downtime, products are manufactured to a required quality standard and adheres to customer/safety/industry-related regulations.

Job Summary:

Supervisor with a job function  plays a leadership role managing from Test and bagging area, ensuring efficient manpower, meeting performance, mentoring junior technicians, and working closely with Supporting team engineers to optimize production and process improvements.

Leadership & Supervision:

• Lead  a group of shift coordinators to ensure smooth daily operations.
• Lead the team in ensuring process KPIV/KPOV, Quality and Safety KPI’s are in control
• Prepare and review pass-down reports for the incoming shift.
• Act as a backup for Operation Manager when needed.
• Mentor and train all level Technicians level and new hires.
• Conduct Daily Production Meeting and report out on daily basis.
• Assist in executing Management programs/events relates to manufacturing operator/technicians.

Production & Process Optimization:

• Monitor machine utilization and performance to meet output expectations.
• Familiar and utilize the Spotfire, DDA, Factory Look, Statistical tools in the daily jobs.
• Execute On Hold if any quality issue triggered.
• Work with engineers to qualify new products and processes.
• Support product conversion activity and process evaluations.
• Able to manage to clear over-WIP inventory.
• Work together with Test Engineers if facing any issue related to test operation.
• Escalate ahead to relevant PIC and management on any issues foresee.
• Make sure all shift staffs are comply to all the rules, regulation and adhere to SOP during work hours.

Technical & Quality Assurance:

• Perform MESA transactions, including yield loss, WIP maintenance and tracking.
• Ensure full compliance with IMS/RBA standards and set an example for all employees.
• Lead line audits and 7S housekeeping enforcement.
• Identify and implement process improvements in collaboration with engineers.

Additional Responsibilities:

• Participate in engineering improvement projects and provide technical insights.
• Participate in engineering discussions on FMEA, 8D, and SPC.
• Support cross-functional areas and take on multiple activites responsibilities.
• Assist in preparing and submitting qualification samples and data reports.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Set up and troubleshoot major downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems.

· Troubleshoot and resolve Testcell yield issues to maintain product quality and throughput.

· Conduct investigations for quality incidents related to test equipment and support root cause analysis and corrective actions.

· Perform product conversions on test equipment to support various production requirements.

· Monitor key process input variables (KPIVs) using tools such as the KPOV database, OEE tracking, Maintenance Logs, and the Digital Preventive Maintenance system.

· Drive and support equipment upgrade and continuous improvement projects to enhance performance and efficiency.

· Act as an upskilling trainer for test equipment, providing technical training and guidance to team members.

· Perform equipment checklists in accordance with standard operating procedures.

· Assist engineers with daily tasks and contribute to special projects as required.

· Ensure compliance with ISO standards and documentation practices.

· Adhere strictly to all safety rules and cleanroom protocols.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Set up and troubleshoot major downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems.

· Troubleshoot and resolve Testcell yield issues to maintain product quality and throughput.

· Conduct investigations for quality incidents related to test equipment and support root cause analysis and corrective actions.

· Perform product conversions on test equipment to support various production requirements.

· Monitor key process input variables (KPIVs) using tools such as the KPOV database, OEE tracking, Maintenance Logs, and the Digital Preventive Maintenance system.

· Drive and support equipment upgrade and continuous improvement projects to enhance performance and efficiency.

· Act as an upskilling trainer for test equipment, providing technical training and guidance to team members.

· Perform equipment checklists in accordance with standard operating procedures.

· Assist engineers with daily tasks and contribute to special projects as required.

· Ensure compliance with ISO standards and documentation practices.

· Adhere strictly to all safety rules and cleanroom protocols.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Set up and troubleshoot major downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems.

· Troubleshoot and resolve Testcell yield issues to maintain product quality and throughput.

· Conduct investigations for quality incidents related to test equipment and support root cause analysis and corrective actions.

· Perform product conversions on test equipment to support various production requirements.

· Monitor key process input variables (KPIVs) using tools such as the KPOV database, OEE tracking, Maintenance Logs, and the Digital Preventive Maintenance system.

· Drive and support equipment upgrade and continuous improvement projects to enhance performance and efficiency.

· Act as an upskilling trainer for test equipment, providing technical training and guidance to team members.

· Perform equipment checklists in accordance with standard operating procedures.

· Assist engineers with daily tasks and contribute to special projects as required.

· Ensure compliance with ISO standards and documentation practices.

· Adhere strictly to all safety rules and cleanroom protocols.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Set up and troubleshoot major downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems.

· Troubleshoot and resolve Testcell yield issues to maintain product quality and throughput.

· Conduct investigations for quality incidents related to test equipment and support root cause analysis and corrective actions.

· Perform product conversions on test equipment to support various production requirements.

· Monitor key process input variables (KPIVs) using tools such as the KPOV database, OEE tracking, Maintenance Logs, and the Digital Preventive Maintenance system.

· Drive and support equipment upgrade and continuous improvement projects to enhance performance and efficiency.

· Act as an upskilling trainer for test equipment, providing technical training and guidance to team members.

· Perform equipment checklists in accordance with standard operating procedures.

· Assist engineers with daily tasks and contribute to special projects as required.

· Ensure compliance with ISO standards and documentation practices.

· Adhere strictly to all safety rules and cleanroom protocols.

• ESSENTIAL DUTIES AND RESPONSIBILITIES:

  · Set up and troubleshoot major downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems.

  · Troubleshoot and resolve Testcell yield issues to maintain product quality and throughput.

  · Conduct investigations for quality incidents related to test equipment and support root cause analysis and corrective actions.

  · Perform product conversions on test equipment to support various production requirements.

  · Monitor key process input variables (KPIVs) using tools such as the KPOV database, OEE tracking, Maintenance Logs, and the Digital Preventive Maintenance system.

  · Drive and support equipment upgrade and continuous improvement projects to enhance performance and efficiency.

  · Act as an upskilling trainer for test equipment, providing technical training and guidance to team members.

  · Perform equipment checklists in accordance with standard operating procedures.

  · Assist engineers with daily tasks and contribute to special projects as required.

  · Ensure compliance with ISO standards and documentation practices.

  · Adhere strictly to all safety rules and cleanroom protocols.