Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.
Rating Reviews
Rating is calculated based on
76
reviews and is evolving.
Pros: I've genuinely enjoyed my time as an Engineer Maintenance with Highgate. The work flexibility is a real plus, allowing us to manage our schedules to cover the needs of the hotel while still having a decent work-life balance. There's a strong sense of teamwork among the maintenance crew, and everyone is ready to jump in and help when needed. It's a hands-on role in the hospitality industry, and I've gained a lot of practical experience across various systems like HVAC, plumbing, and electrical.
Cons: While the work flexibility is great, sometimes during peak seasons or when we're short-staffed, the workload can get pretty intense, requiring extra effort and longer hours. Communication between departments could be smoother at times, especially regarding guest requests that impact our maintenance schedule. Also, getting approvals for larger equipment purchases or upgrades can sometimes feel like a slow process, which can delay important fixes or improvements for the property.
Advice to Management: Continue to empower the maintenance team and consider streamlining the procurement process for essential tools and upgrades to enhance efficiency. Better inter-departmental communication, especially during busy periods, would also be beneficial.
Show more
Pros: I appreciate the stability and the learning opportunities within the hospitality sector at Highgate. The team members are dedicated, and it feels like a solid company to build a career in hotel operations. There's a genuine sense of teamwork on the ground, making daily tasks manageable and often enjoyable.
Cons: While job security is good, internal communication could be a bit more proactive. Sometimes, information doesn't flow effectively between different departments, leading to minor delays or confusion. Improving this would really enhance the operational flow.
Advice to Management: Consider implementing more centralized communication platforms or regular cross-departmental syncs to ensure seamless information flow and operational efficiency.
Show more
Pros: The team environment here is fantastic, truly supportive and collaborative. I appreciate the opportunities for professional development and the chance to grow within Highgate's portfolio. The location in beautiful Honolulu is a huge plus, and the company offers a decent benefits package that reflects its commitment to employee well-being. It's a solid role in the competitive hospitality industry.
Cons: There are times when strategic decisions or changes aren't communicated effectively down the chain, leading to confusion. Also, while work-life balance is generally manageable, extremely busy periods can stretch working hours, which is typical for this industry but still a challenge.
Advice to Management: Continue fostering a strong team culture and providing clear communication channels. Investing in employee recognition programs could further boost morale and retention.
Show more
What's it like working in category management for Highgate's retail division in London?
As part of Highgate's retail category management team in London, I find it really rewarding to support data-driven decisions that impact a large portfolio. The work with the intent team is collaborative, and we get to influence strategy for diverse product categories.
What's the typical salary range for a Software Engineer at Highgate?
For software engineering roles at Highgate, I've seen salaries generally fall between $110k and $150k, depending on experience and the specific team within the company. This pay transparency is helpful when evaluating opportunities in the tech industry.
What career growth opportunities exist for junior developers at Highgate, a large hospitality company in London?
As a junior developer at Highgate, I've seen clear paths to senior roles, with the company investing in our training and development within their tech teams across their many London properties.
What's it like to lead category management at Highgate, especially when communicating strategy?
Leading category management at Highgate involves clear, consistent communication to align diverse teams. It's about driving strategic vision for our retail properties, ensuring everyone understands their role in our success.
What's the typical workload like for a software engineer at Highgate?
For software engineers in their London office, the workload at Highgate feels manageable, with most people leaving around 6 pm. We often hit deadlines, but the team culture ensures we support each other to get there.
How does Highgate handle feedback from its executive team regarding strategic initiatives?
At Highgate, a large hospitality company, our CEO actively seeks and incorporates feedback on strategic plans, fostering an environment where even critical input from senior leadership is valued and used to refine our direction.
Does Highgate offer remote work options for roles in the hospitality industry, considering I'm looking for location flexibility in the Chicago area?
Highgate does support remote work for certain corporate roles within hospitality, allowing for location flexibility. It's great for balancing work and life, especially if you're in the Chicago metro.
What are some common questions asked during interviews at Highgate, a large real estate company in London?
During my interview process at Highgate, they focused on my understanding of the London property market and my experience with client relations, given their significant presence in the UK real estate sector.
QA
