Makeready is a place maker, a company specializing in branding, design, & operations of hotels, restaurants, retail, & other experiential platforms.
At its core, hospitality is about sharing. It is the act of opening one’s doors, asking others to come in, and showing them kindness and respect. We believe that our preparation gives us the opportunity to make a difference in a guest’s stay.
Through careful preparation we lay the groundwork for a guest’s experience, and in dedication to thoughtful execution we strive to bring it home. We are committed to creating unique experiences where all feel welcome, cared for, and ultimately valued. Because in this we have the greatest opportunity to have a positive impact on the world around us—starting with the person in front of us.
Rating Reviews
Rating is calculated based on
91
reviews and is evolving.
Pros: The best part of working at Makeready has to be the people. My colleagues are incredibly skilled and genuinely collaborative, making even high-pressure projects enjoyable. There's a strong emphasis on creative freedom and pushing boundaries, which is fantastic for anyone in a production role. The hybrid work setup in the Marseille office is also a big plus, allowing for a good blend of in-office teamwork and focused remote work.
Cons: While work-life balance is generally respected, there are periods, particularly around major campaign launches or tight deadlines, where the workload can become quite intense, leading to longer days. Sometimes, communication on project scope from leadership could be clearer upfront to manage expectations and prevent scope creep, which can impact team well-being.
Advice to Management: Consider implementing more structured feedback sessions to ensure project scope is well-defined early on, helping to maintain work-life balance for the teams.
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Pros: I really enjoyed the creative freedom and the chance to work on diverse projects within the digital media space. The team is talented and collaborative, and I learned a lot about advanced video production techniques. The remote work options provided excellent work flexibility, allowing me to manage my personal life effectively.
Cons: Sometimes project management could be a bit disorganized, leading to scope creep or rushed deadlines. There were also instances where communication between departments wasn't as smooth as it could be, creating minor bottlenecks. Improving internal workflow and project clarity would go a long way.
Advice to Management: Consider implementing more standardized project management tools and processes to streamline workflows and enhance cross-team communication.
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Pros: The best part is the team atmosphere; everyone's really willing to pitch in and help out. It's a dynamic environment, and I've definitely learned a lot about campaign management and digital strategy working on diverse client projects. The flexibility in working hours is also a big plus for managing personal life.
Cons: Occasionally, project scope can become a bit unmanageable, leading to extended work hours without additional compensation. Communication about evolving client demands could sometimes be clearer from leadership to avoid last-minute rushes. I've seen some inconsistencies in how workload is distributed across the project management team.
Advice to Management: Consider clearer upfront scope management for client projects and provide more structured guidance on handling scope creep to protect team work-life balance.
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Does Makeready offer good PTO for employees in the hospitality industry, especially in larger cities like Nashville?
Yes, Makeready provides a decent PTO package, which has been great for work-life balance in my role here. It's a significant perk, especially working for a growing company in the competitive Nashville hospitality scene.
How does Makeready show appreciation for its employees in the creative agency sector?
At Makeready, I've seen genuine recognition through public shout-outs in team meetings and personalized thank-you notes from leadership, which really makes you feel valued as a creative professional.
How do category managers at a large CPG company use Makeready to set goals?
In my experience at a major CPG firm, Makeready helps category managers align on annual goals by centralizing data and facilitating collaborative discussions to ensure buy-in for key initiatives.
As a CEO in the tech industry, how can I ensure my employees truly trust the company's direction, especially in a large organization?
In a tech company of our size, I've found that transparent communication about strategy, even when it's complex, builds significant employee trust. Regularly sharing the 'why' behind decisions helps everyone feel invested.
How is workplace respect demonstrated at Makeready, especially for junior roles in the marketing industry?
At Makeready, respect is a core value. I've seen managers and senior team members actively listen to and value input from all levels, including interns and junior marketers, fostering an environment where everyone feels heard and appreciated in our mid-sized agency.
What's the bonus structure like at Makeready for restaurant managers?
At Makeready, restaurant managers can earn quarterly bonuses based on store performance and individual KPIs, which has been a nice motivator for the team here in Austin.
How accurate is the job description for a Project Manager role at Makeready in the hospitality industry?
Based on my experience as a Project Manager at Makeready, the job descriptions for roles in hospitality were quite accurate, reflecting the daily tasks and responsibilities well for our Denver locations.
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