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Company Summary

Company Overviews

About SCAN

Keeping Seniors Healthy and Independent–that’s been our mission for more than 40 years. Founded in Long Beach, CA in 1977 by a group of senior activists committed to improving access to the care and services they needed as they aged, SCAN is a recognized leader in senior care. As one of the nation’s largest not-for-profit Medicare Advantage plans, SCAN also provides a range of community services, including the innovative programs of Independence at Home and robust community education and community giving.

The SCAN mission is not something that just hangs on the wall, it’s a commitment understood and embraced by every employee. We believe in supporting our employees so they, in turn, can support our members as well as seniors and caregivers in the communities we serve. That means providing training, tools and opportunities for growth—and rewarding jobs well done.

Our employees enjoy:

- A competitive compensation and benefits program
- An annual employee bonus program
- Generous paid-time-off (PTO)
- Ten paid holidays per year
- Excellent 403(b) Saving Plan, providing up to 4% match and vesting after
three years
- Casual attire . . . wear jeans every day!!
- A work-life balance and much more!

Want to learn more about SCAN? Visit us at scanhealthplan.com

Rating Reviews

Rating is calculated based on 13 reviews and is evolving.

Featured Reviews

Medical Director
4.0
16 August 2026
Mission-Driven Culture in Healthcare
Pros: The company culture at SCAN is a major strength. There's a real sense of purpose tied to improving the lives of seniors, which is incredibly motivating for a Medical Director. My colleagues and leadership in the clinical team were generally supportive and collaborative, making it easier to navigate complex healthcare challenges. The commitment to quality care and innovation in the Medicare Advantage space is evident. I've also found good opportunities for professional development within the
Cons: While the overall environment is positive, there are times when communication across departments could be more streamlined, especially concerning new initiatives for our health plan members. The approval processes for some clinical programs can occasionally feel a bit slow, which can impact the speed of implementation. Also, like any role at a large non-profit organization in the healthcare industry, the workload can be intense during peak enrollment periods or when new regulations are
Advice to Management: Continue fostering the collaborative environment and invest in tools to improve cross-departmental communication, especially between clinical and operational teams. Streamlining internal review and approval processes would empower Medical Directors to accelerate changes. Regular check-ins on
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Customer Service Representative
4.0
28 September 2026
Good Stability and Culture, But Growth Can Feel Slow
Pros: SCAN offers a really good work-life balance, especially for roles that allow for hybrid work. My team is great, very supportive, and we collaborate well. It's a stable job in the healthcare sector, which is a big plus, and the benefits package is pretty competitive. I appreciate the focus on community health initiatives; it makes the work feel meaningful. Plenty of parking at the Long Beach office.
Cons: While there are opportunities to learn, actual career advancement or promotions can feel a bit slow or unclear. The pay, while fair, might not keep pace with inflation or industry benchmarks without significant time in the role. Sometimes the workload can be heavy during peak seasons, which puts pressure on meeting service level agreements, and internal processes can occasionally be bureaucratic.
Advice to Management: Continue fostering the collaborative team spirit. Consider clearer pathways for career progression and development to retain talent long-term. Streamlining some internal processes could boost efficiency.
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Customer Service Specialist
3.9
26 September 2026
Meaningful work with some systemic friction
Pros: The core mission of SCAN, serving seniors' health needs, is genuinely fulfilling. I appreciate the stability that comes with working for an established organization in the healthcare sector. My colleagues are fantastic, always willing to help each other out, creating a strong sense of camaraderie. The company offers decent benefits and paid time off, which is a big plus for maintaining well-being.
Cons: While flexibility is offered, navigating internal systems and processes can sometimes be clunky and slow. There are areas where technology could be updated to streamline workflows for roles like mine. Opportunities for rapid career progression in certain departments feel somewhat stagnant, requiring significant initiative to move up.
Advice to Management: Continue investing in employee training and explore modernizing some internal software to enhance efficiency. Recognize and reward proactive problem-solvers in customer-facing roles.
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