Skip is Canada's only homegrown delivery network. Born in the Canadian prairies, Skip is now part of a global network as a division of Just Eat Takeaway.com. Our Canadian headquarters in Winnipeg and Toronto are home to over 1,200 team members supporting all business pillars from marketing and account management to technology and senior leadership. Every day, we connect millions of Canadians in over 450 cities and towns with over 50,000 partners including restaurant, retail, convenience, grocery and more!
Skip is a tech company with an entrepreneurial spirit and the drive to be the best. We're a people-first, collaborative company with a fun, dynamic and innovative environment. Our vision is to empower everyday convenience and we are here to help Canadians Skip to the good part! Whether it’s a Friday-night feast, a post-gym poke bowl, grabbing some groceries, sunscreen, or a last-minute gift, our tech platform connects tens of millions of customers worldwide with everyday essentials.
At Skip, we work to make sure all voices are heard, all differences are valued, and all people are treated fairly. Our people’s input and uniqueness are not only embraced, but make an impact on a nationally loved brand with deep Canadian roots and global reach.
Rating Reviews
Rating is calculated based on
4
reviews and is evolving.
Pros: The best part about working with Skip is the sheer flexibility. As a contractor, I can log in and out whenever I choose, fitting work around my life rather than the other way around. This is ideal for anyone looking for a side hustle or supplementary income. The dispatch system is pretty straightforward, and navigating the city with GPS assistance makes deliveries manageable, even during busy periods in Edmonton.
Cons: While the flexibility is great, the compensation structure can feel inconsistent, and I've noticed tips sometimes don't reflect the effort or distance. Communication with support can also be a bit slow when issues arise on an order. I wish there were clearer paths for earning potential or more consistent bonus structures, especially during off-peak hours or bad weather conditions.
Advice to Management: Consider implementing more transparent pay structures and faster support response times for couriers. Enhancing driver recognition programs could also boost morale.
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Pros: The biggest draw here is definitely the flexibility. Being able to log on and off when it suits my personal life is invaluable. The app is generally user-friendly, making it easy to accept orders and navigate. During busy meal times, especially in a city like Oakville, there are ample opportunities to stay active and earn. It’s a solid option for supplemental income.
Cons: While flexibility is great, the earnings can be unpredictable. Sometimes you get a good run of orders with decent tips, other times it feels like you're driving for very little. Customer and driver support can also be slow to respond or unhelpful when you run into issues, which can be frustrating when you're trying to resolve a problem quickly on the road.
Advice to Management: Please invest more in responsive and effective driver support, and consider clearer communication on how earnings are calculated to manage driver expectations better.
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Pros: I've really enjoyed my time here, especially the supportive team environment. Everyone's collaborative, and I've picked up a lot of new skills in customer service tech. The hybrid work flexibility is a major plus, making it easy to manage personal commitments and achieve a decent work-life balance. The company culture feels pretty welcoming and inclusive, which makes a big difference day-to-day. It's a stable place overall for a customer support professional.
Cons: While it's a good place to work, the path for career growth can sometimes feel a bit unclear and slow; promotions aren't always quick, which can be frustrating if you're looking to advance rapidly. Additionally, some of our internal systems could definitely use an update to streamline daily workflows and make us more efficient. We do have occasional busy periods that require extra effort, but these are generally manageable and not the consistent daily experience.
Advice to Management: Focus on improving career path clarity for customer service roles and consider investing in more modern internal tools to boost efficiency for the team.
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What's the performance feedback like for category managers at Skip?
Feedback is pretty continuous, with regular check-ins and yearly reviews. It focuses on hitting KPIs and how well you collaborate across the marketing and product teams within this large tech company.
What are the actual perks like for a software engineer at a growing tech company in Austin, Texas?
The benefits at Skip are pretty good, covering health, dental, and vision, plus we get stock options and unlimited PTO which really helps with work-life balance as a mid-level developer here.
What are the health benefits like at Skip, especially for remote tech roles?
Skip offers comprehensive health benefits, including medical, dental, and vision coverage, which has been great for my remote software engineering role at their mid-sized company.
What is the work-from-home policy like at Skip for remote tech roles?
Skip offers a hybrid work model, allowing flexibility for many roles, including those in technology. While some positions might require occasional office visits for team collaboration, most remote employees can maintain a consistent work-from-home schedule.
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