Most outsourcing companies give you a vendor. Connext works with a Co-management model in which the team members are chosen by you and embedded into your teams and systems. This allows you to work smarter, faster, and more accurately, while staying in full control.
Since 2014, we have helped 290+ US companies in healthcare, finance, and business operations build dedicated offshore and nearshore teams that integrate directly into their workflows. Our co-sourcing model means you manage the team, and we handle everything else: recruiting, HR, compliance, facilities, and technology, all aligned to your KPIs.
AI + Human = Unstoppable
Connext builds AI-augmented teams: offshore professionals who use intelligent automation to improve speed, accuracy, and efficiency, while keeping human judgment in place for quality, exceptions, and accountability. Our 2026 AI Oversight Survey found that 70% of US workers say AI needs human oversight to be reliable. That is exactly how our teams operate.
Why clients choose Connext:
- Inc. 5000 for 4 consecutive years, one of the fastest-growing private companies in America
- 2,000+ professionals across the Philippines, Colombia, India, and Mexico
- 98% client retention, the result of teams that perform like in-house staff
- 21-day average build time from scoping call to active team
- HIPAA-compliant and SOC 2 Type II certified, purpose-built for healthcare and finance
- Everest Group FAO PEAK Matrix recognized for Finance and Accounting Outsourcing
- Vet 100 Number 45 (2026), veteran-owned and operated
We specialize in healthcare RCM, medical billing and coding, finance and accounting, customer operations, AI-augmented workflows, IT support, and business process outsourcing for mid-market to enterprise US companies ready to scale without the overhead.
Philippines | Colombia | India | Mexico
connextglobal.com | Book a free discovery call today.
Rating Reviews
Rating is calculated based on
57
reviews and is evolving.
Pros: The company culture at Connext is definitely a highlight. Even working remotely as an Accountant QBO, there's a strong sense of team and support among colleagues. Management also does a decent job fostering a positive environment, making the night shift more manageable. The work flexibility is a huge plus, allowing for a better work-life balance despite the unconventional hours, which is important for remote professionals in the Philippines. I've also had good opportunities to enhance my
Cons: While communication is generally good, sometimes being a Work from Home Night Shift employee can lead to minor delays in getting critical information or approvals, especially when dealing with daytime teams. Career growth paths for remote accounting roles could be more clearly defined for long-term progression. The workload during peak accounting periods can also be quite intense, though it's usually manageable. It's a standard challenge in the accounting industry.
Advice to Management: Continue to prioritize and invest in enhancing communication tools and protocols specifically for the Work from Home Night Shift teams to bridge any gaps with day operations. Consider creating more structured career development programs and clear progression frameworks for remote accountants to
Show more
Pros: One of the biggest advantages here is definitely the compensation package. The pay and benefits are competitive for an accounting professional in the Philippines, especially considering it's a fully remote, night shift role. They provide internet allowances and even equipment, which really helps offset home office costs. This setup ensures you're well-equipped to perform your duties as an Accountant QBO from day one. There’s a strong sense of team support even remotely, and you get great
Cons: While the pay and benefits are great, sometimes the workload during peak seasons can be quite demanding, typical for the accounting and finance sector. This can occasionally impact work-life balance for an Accountant QBO. Also, while there's growth, clearer pathways for internal career progression specific to advanced accounting roles within the BPO structure could be developed. It's a minor point, but sometimes approvals for specific client-related issues can take a bit longer than ideal due
Advice to Management: I'd advise Connext to continue investing in professional development, especially for advanced QBO features and US accounting standards, to keep the Accountant QBO team at the top of their game. Exploring more defined internal career progression frameworks would be highly beneficial for employee
Show more
Pros: I've found Connext to be a place where you can really develop your skills, especially in software development. There are ample opportunities for career growth, with training programs and the chance to take on new responsibilities. The team culture is collaborative and supportive, making it easy to integrate and learn from experienced colleagues. The flexibility offered, particularly for remote roles, is excellent.
Cons: While the growth path is good, sometimes project timelines can feel a bit rushed, leading to increased pressure. Communication on broader strategic goals could occasionally be clearer. Also, the pay and benefits, while decent, are not the most competitive in the current market, which might be a factor for some.
Advice to Management: Consider enhancing the benefits package to further attract and retain top talent. Also, refining project planning to better manage workloads would be beneficial for employee well-being.
Show more
What should I expect during reference checks for a software engineer role at Connext in Austin?
For software engineer positions at Connext, expect them to reach out to your listed professional references. They focus on your technical skills and collaboration abilities relevant to their growing tech team.
What are Connext's remote performance expectations for customer support roles in the US?
At Connext, we expect remote customer support agents to maintain a high level of productivity and customer satisfaction, similar to in-office roles, typically aiming for a 90% or higher CSAT score and meeting response time targets.
What's the dress code like at Connext, especially on casual days?
At Connext, a tech company in Chicago, most days are business casual, but they have a dedicated casual Friday where jeans and t-shirts are totally fine for the engineering and marketing teams.
What's the typical salary range for a software engineer at Connext in the tech industry?
For software engineers at Connext, annual pay reviews are common. Based on my experience, the salary for mid-level roles in this medium-sized tech company typically falls between $100k and $150k annually, with potential for bonuses.
How often can I expect merit increases at Connext in the tech industry?
At Connext, merit increases are typically reviewed annually, often tied to performance reviews. It feels like a standard process for software engineers in a mid-sized tech company like ours.
How would you describe the communication style at Connext, a tech company in Austin?
At Connext, communication is very open and direct. We use Slack and regular stand-ups to ensure everyone in our mid-sized tech team stays aligned on project goals.
What happens if there's a critical issue with a category at Connext and it needs immediate attention?
In category management at Connext, if a critical issue arises, we have clear escalation paths. My manager and I would immediately inform the relevant department heads to ensure swift resolution, as timely action is key in our retail operations.
How does Connext help CEOs in the tech industry gain more visibility with potential investors and partners?
Connext offers a platform where CEOs in mid-sized tech companies can connect with investors and strategic partners, enhancing their public profile and facilitating key business relationships.
PH
