Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business. With products aiding in business management, remote monitoring and management, remote control and access, quote and proposal automation, and cybersecurity risk assessments, integrations with hundreds of key vendors, plus the largest and most engaged community in the industry, ConnectWise has built a platform for The IT Nation.
Our company is powered by our connections, our colleagues and our community. And, we accept all kinds. Game-changers,innovators, culture-lovers - and the humankind.
We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions.
Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Rating Reviews
Rating is calculated based on
24
reviews and is evolving.
Pros: The engineering team at ConnectWise is talented and dedicated. I've had the opportunity to work on meaningful projects that directly impact the IT industry, which is rewarding. The flexibility in our hybrid work model is a major plus, allowing for a good work-life balance. It's a stable company within the SaaS sector, providing a sense of security.
Cons: Sometimes, getting clear direction or approvals can take longer than expected due to cross-functional dependencies. There are also opportunities to optimize some internal development workflows and tooling to enhance productivity and reduce friction for the development team. The pace can feel a bit inconsistent at times.
Advice to Management: Continue investing in your engineering talent and foster cross-departmental collaboration. Streamlining approval processes and communication channels would significantly boost efficiency and employee satisfaction.
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Pros: I've experienced significant career growth as a Modernization Project Manager at ConnectWise, tackling challenging projects that expanded my technical and leadership skills in the IT solutions space. The company actively encourages continuous learning, providing resources to stay updated with the latest software technologies. The team in Clark Freeport is supportive and collaborative, making complex issues manageable. It's a great place to contribute to global projects and enhance your
Cons: While there are plenty of growth opportunities, sometimes the workload for a Project Manager in this fast-paced tech company can feel quite heavy, especially during critical project deadlines. Improving the clarity around specific career progression paths beyond the immediate role could also be beneficial, helping employees visualize their long-term trajectory within the global organization more easily. The approval processes can occasionally be a bit slow, impacting project timelines slightly.
Advice to Management: Management could look into streamlining some internal approval processes to maintain project velocity. Also, establishing more explicit, visible career progression frameworks for roles like Modernization Project Manager would greatly help employees plan their long-term development within the company.
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Pros: I really appreciate the strong teamwork and continuous learning, especially in the evolving IT management industry. Colleagues are supportive, and training resources help me grow as a Technical Support Engineer. The culture encourages collaboration.
Cons: Job security feels stable, but the tech industry constantly shifts. Workload during peak times can be high, and internal communication on company-wide initiatives could be more transparent for better planning and reduced ambiguity.
Advice to Management: Strengthen internal communication regarding company direction and product roadmaps. Also, continue to refine workload balancing during peak support periods to maintain employee well-being and job satisfaction.
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What are the career path opportunities for a Project Manager at ConnectWise?
As a Project Manager at ConnectWise, I've seen clear growth paths into Senior PM or even Program Management roles, with opportunities to lead larger, more strategic initiatives within the IT solutions industry.
What is it like working at ConnectWise as a software engineer in Tampa, Florida?
Working at ConnectWise as a software engineer in Tampa has been a great experience; the company culture really supports growth and innovation within the SaaS industry.
What's the performance feedback process like for category managers at ConnectWise?
I found the feedback at ConnectWise for category management roles to be constructive and frequent, helping me understand how I was impacting the company's performance metrics and overall goals.
How accurate are ConnectWise job descriptions for entry-level IT support roles in Tampa?
The job descriptions at ConnectWise for IT support roles in Tampa seemed pretty accurate. They clearly outlined the day-to-day tasks and the required technical skills for managing their platform.
What's a realistic salary range for a remote IT Support Specialist at ConnectWise, considering their enterprise software solutions and Tampa headquarters?
Based on my experience in similar MSP software roles, I'd estimate a salary between $60k-$85k for a remote IT Support Specialist at ConnectWise, depending on experience and specific responsibilities within their B2B tech environment.
What are the health benefits like for an IT professional at a company like ConnectWise in Tampa?
As a software engineer at ConnectWise in Tampa, I found the health benefits to be comprehensive, covering medical, dental, and vision with good coverage options.
What's the typical dress code like for IT professionals at ConnectWise in Tampa?
At ConnectWise, the dress code for IT roles in Tampa is pretty casual, usually business casual. I wear jeans and a polo most days, which fits the laid-back atmosphere of this mid-sized tech company.
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