Total 1,568 job vacancies in Malaysia

MerchantSpring is a SaaS analytics and reporting platform that helps agencies, investors, brands, and vendors track and optimize performance across more than 120 e-commerce and marketplace channels, including Amazon, Walmart, and Shopify. Working at the intersection of software, data, and commerce, the team builds tools that help customers make sense of complex performance signals and act on them with confidence.

We're seeking a Technical Support Engineer with strong analytical and problem-solving skills who enjoys digging through logs, queries, and APIs to understand exactly what is happening and why. In this role, you will handle a wide variety of tickets across from data discrepancies and marketplace integration issues to performance, UI, and reporting questions.

You will sit on the frontline of the platform, helping customers navigate technical issues while contributing to a more reliable and scalable product experience. This is a great opportunity for someone who enjoys deep investigation, diagnosing problems across the full stack, and partnering with our engineering team to drive root-cause fixes into long-term solutions.

• Investigate and resolve customer-reported issues across the platform: frontend, backend, APIs, marketplace integrations, and data pipelines.
• Reproduce reported problems in a controlled environment and identify root causes through application logs, database queries, and Browser DevTools.
• Experience owning support tickets end-to-end: reproducing issues, identifying root cause, resolving independently when possible, and escalating with clear documentation.
• Triage and prioritize incoming tickets based on customer impact, business value, and urgency.
• Act as the bridge to engineering: when escalation is required, hand off reproducible cases with clear context, business impact, and suggested next steps to minimise developer interrupt overhead.
• Collaborate with product, QA, and engineering to drive permanent fixes and reduce recurring issues.
• Maintain and improve internal runbooks, support playbooks, and customer-facing help-centre content.
• Write simple scripts and SQL queries to investigate data issues and automate repetitive support tasks.
• Spot patterns in support data and surface product improvement opportunities to the wider team.

Qualifications

• Bachelor’s Degree in Computer Science, Engineering, or a related field (or equivalent experience).
• 3 - 6 years of experience in a technical support, solutions engineering, or similar customer-facing technical role.
• Experience in Node.js, TypeScript, React, PostgreSQL, and MongoDB (or another database systems).
• Strong analytical and problem-solving skills with a natural instinct for root-cause investigation.
• Proficient in SQL and comfortable reading AWS CloudWatch logs to diagnose issues.
• Comfortable working with REST APIs (Postman/cURL) and Browser DevTools (Network and Console tabs).
• Excellent written and verbal communication to explain technical issues clearly to non-technical customers and to engineers.
• Ability to triage, prioritise, and stay calm under pressure across multiple concurrent tickets.
• Experience using Jira or a similar ticketing/support tool.
• Ability to leverage AI coding assistants to boost overall productivity like investigating issues and automating repetitive support tasks.

Nice to Have

• Experience supporting B2B SaaS, analytics, or other data-heavy products.
• Familiarity with e-commerce or marketplace platforms (e.g., Amazon, Shopify, WooCommerce) and concepts such as orders, products, and categories.
• Power user of AI tools like Claude, Cursor, or similar to accelerate investigation and documentation.

Under the guidance of the Executive Housekeeper or any other authorized by the management, to be responsible for assigning and supervising the activities of the room attendants and linen porters to ensure clean, orderly, attractive and well-maintained assigned areas.

Responsibility

• Supervise the allocation of work assignments to Room Attendants to ensure maximum coverage. 
• Assign special duties to Room Attendants and House Porters on assigned floors.
• Check the computer system throughout the day for an update of room status. 
• Check and return an allocated number of guest rooms to the standard required by the Hotel. 
• Reports and log any maintenance defects found in the rooms and assigned areas.  Liaise with Maintenance and Reception regarding all out of order rooms. 
• Check on a daily basis the arrivals, departures and VIP lists.
• Assist in monitoring and controlling housekeeping procedures, including lost property, key control, security and emergency procedures, Health and Safety for employees and guests to ensure optimum guest satisfaction, sales maximization and profitability. 
• Handle guest requests, queries and complaints with immediate action and thorough follow up and refer when necessary.
• Carry out any projects and assignment as directed by Executive Housekeeper.

• Attend to and troubleshoot test equipment issues during equipment downtime and low-yield situations.
• Set up and configure test equipment for production runs, including handler conversions and load board changes.
• Perform PCB board debugging and repair when test hardware fails during testing.
• Maintain good housekeeping practices and comply with all company and departmental safety rules, regulations, and disciplinary standards.

As Client Service Executive, you will be an information resource expert, providing dedicated support to assigned clients across Malaysia. You will collaborate closely with operations and account teams, to help client users leverage on suite of products/services and make informed business decisions. Assignments range from data extracts and validation, brand performance analyses, software applications training, creating syndicated reports, to assisting in projects that drive process excellence. 

• Be the day-to-day contact of Retailers clients, who contact our Client Support Centre by phone or email. You will advise clients on RMS resources and tools, data standards and analyses, audit and calculation methodologies, and other information services. 

• Deliver analyses, charts and reports that are clear, concise and meaningful to clients. Engage effectively with multiple clients at a time, to ensure that deliverables meet/exceed expectations of timeliness and quality. 

• Conduct regular reviews with Client Service and Operations teams, to monitor service delivery KPIs involving response times, quality levels and workflow efficiency. Key contributor role in identifying process improvement opportunities. 

• Maintain timely communications with account teams and senior management, to keep stakeholders up-to-date on client requirements and call out any issues/ risks. Document records of client inquiries and resolutions, into activity logs and Knowledge Base file shares. 

• Organize content for Resource Library, to help clients keep ahead of Nielsen practices and policies, service enhancements, technology updates, macro market dynamics and retail trends. 

• Support senior management on developing Thought Leadership case studies. 

• Successful candidates can look forward to a comprehensive training program. 

• Lead and manage CSA construction activities
• Coordinate with design, engineering, procurement, and other construction disciplines to ensure seamless project execution.
• Review and validate CSA design documents, drawings, and specifications.
• Oversee site preparation, foundation, structural steel, concrete, architectural finishes, and cleanroom construction.
• Ensure compliance with local building codes, safety regulations, and environmental standards.
• Manage subcontractors and vendors, including scheduling, performance monitoring, and issue resolution.
• Conduct regular site inspections and quality audits.
• Track progress, manage change orders, and report on project status to stakeholders.
• Collaborate with internal teams and external consultants to resolve technical and construction challenges.
• Drive continuous improvement in construction methods, safety practices, and cost efficiency.

• Person will be responsible in system level design and development for PCBA Test operation.
• Person will be responsible in debugging any system level failure to determine is an electrical, mechanical or software fault
• Person will be responsible to update and upgrade the system to improve overall production capacity or quality in PCBA test operation.
• Person will be responsible for robotic operation in WD environment.

This position is part of our Early Career program at WD. Our Early Career program is designed to support individuals beginning their professional career by providing the foundational training through a structured onboarding, mentorship, and development curriculum.

Western Digital    
The next big thing in data is you!
As Equipment Maintenance Technician, you will be responsible for maintaining specific tools on a media manufacturing production line. The successful candidate will be able to work with minimal supervision, take initiative and collaborate effectively; they will demonstrate a willingness to learn, flexibility, creative problem solving, exemplary communication skills and an ability to think on their feet. Candidates must be flexible to work a 12 hour AWS Shift and overtime, as required by the team.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Lead daily sustaining activities for Sputter equipment to ensure high equipment uptime and optimal performance.
• Support Engineers to monitor and drive continuous improvement on key KPIs such as OEE, MTBF, MTTR, Unscheduled downtime and PM effectiveness.
• Support Tool Owner and Equipment Engineer for machine conversion/upgrade and improvement projects.
• Perform routine preventive maintenance per PM schedule. Conduct routine maintenance checks and services on all production equipment.
• Document routine preventive maintenance on PM checklists, record data if applicable and maintain completed checklist/history in tool maintenance system.
• Perform regular inspections and maintenance on production machine to ensure optimal performance. Diagnose and repair mechanical, electrical, and control system issues.
• Document routine preventive maintenance and unscheduled failures details on system database
• Provide inputs to Shift Coordinator or Equipment Engineer to improve PM cycle-time, tool availability, quality/workmanship, reduce media scrap and cost of ownership.
• Lead problem-solving sessions and provide technical guidance to junior technicians.
• Participate in spare parts review, critical spare strategy, and cost optimization initiatives.
• Ensure safety protocols and cleanroom discipline are strictly followed during maintenance activities.

As Sputter Process Technician, you will be responsible for executing process characterization activities, ensuring sputter process meets key performance parameters, and supporting production through process monitoring and adjustments. The successful candidate will be able to work with minimal supervision, take initiative and collaborate effectively; they will demonstrate a willingness to learn, flexibility, creative problem solving, exemplary communication skills and an ability to think on their feet. Candidates must be flexible to work a 12hour Shift Pattern and overtime, as required by the team.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Perform measurement on characterization / evaluations samples following the experiment plan prepared by Engineer. As well as production monitoring samples.
• Carry out trouble shooting on metrology tools.
• Data compilation using Excel or Power point for measurement samples.
• Monitor Machine alarms, take appropriate action based on guidelines & instructions provided
• Carry out periodic samples house keeping & other tasks assigned by Engineer.
• Support & cooperate with other department to solve assembly issue /MES (Manufacturing Execution System).
• Comply and support EHS policy. Participate company activities such as IMS, 6S, RBA, BCMS etc

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/ 

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Insurance Programme Management: Partner with business teams to identify insurable risks and ensure appropriate insurance coverage is maintained. Review policies regularly to ensure they remain aligned with operational requirements across key business lines including Marine/Cargo, Logistics Liability, Property, Cyber, and Corporate Liability policies.
• Policy Administration & Renewals: Coordinate policy renewals, endorsements, declarations, and coverage updates. Lead commercial and technical negotiations alongside brokers during annual renewals to optimise premiums and coverage terms.
• Claims Management: Manage the end-to-end claims process, including incident reporting, documentation, insurer engagement, and settlement. Drive timely recoveries while coordinating with internal and external stakeholders.
• Risk Advisory & Business Partnering: Support teams in understanding insurance implications for new initiatives, projects, and operational changes. Provide practical guidance on risk mitigation and insurance requirements.
• Reporting & Continuous Improvement: Monitor claims trends, policy utilisation, and insurance-related costs to identify opportunities for improvement and support decision-making.
• Risk Management Support: Contribute to broader risk management initiatives, including risk assessments, awareness programmes, governance activities, and risk mitigation efforts.

• Insurance Experience: At least 4 years of experience in insurance management, claims handling, risk management, insurance broking, or a related field. Prior experience in logistics, aviation, supply chain, or e-commerce industries is highly preferred.
• Claims & Policy Knowledge: Strong understanding of insurance policies, claims processes, and stakeholder management across insurers, brokers, and internal teams.
• Business Partnering Skills: Able to work effectively across functions and communicate insurance concepts clearly to non-specialists.
• Analytical & Detail-Oriented: Comfortable reviewing policy documentation, analysing claims data, and identifying opportunities to improve risk outcomes.
• Systems & Data Savvy: Proficient in working with data to extract insights, track KPIs, and manage digital tools or risk platforms. Comfortable analysing claims data or trends using spreadsheets or systems to drive continuous improvement.
• Ownership Mindset: Proactive, organised, and able to manage multiple priorities independently in a fast-paced environment.
• Education: Bachelor’s Degree in Risk Management, Insurance, Business, Finance, Law, or a related discipline. Professional certifications are an advantage.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable.

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values:
Move with urgency — because time is crucial;
Aim to pioneer — constantly innovating to stay ahead;
Do it with intent — delivering with purpose and precision; and
Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

A DAY IN A LIFE

At Teleport, we're building toward IPO — and that means doing the boring things well. Execution, discipline, and follow-through matter as much as big ideas.

Your day will be varied, often crossing functions, but most of your time will focus on enabling better business decisions through trusted data, scalable analytics solutions, and strong stakeholder partnerships. You'll own analytical initiatives end-to-end, balancing strategic thinking with hands-on execution while helping shape the future of analytics at Teleport.

How we work matters as much as what we achieve. Doing the basics right, every time, sets us up for success.

Most of your time will be spent driving impact through:

- Leading and mentoring a team of analysts, providing guidance on analytical approaches, data modelling, stakeholder engagement, and prioritization. You will help elevate the team's capabilities while fostering a culture of ownership, curiosity, and continuous improvement.

- Designing and maintaining scalable datasets, transformation pipelines, and business-ready data models. You will work closely with Data Engineering to ensure data is reliable, governed, and optimized for analytical consumption across the organization.

- Partnering with leaders across Operations, Commercial, Product, Finance, and Customer teams to understand business challenges, define success metrics, and translate complex questions into actionable insights that drive measurable outcomes.

- Moving beyond traditional reporting to develop data products that empower better decision-making. You will identify opportunities to leverage automation, embedded analytics, AI-powered insights, and modern analytical workflows to improve business performance and user experiences.

- Owning key business metrics, ensuring consistency across reporting, maintaining data quality standards, and driving adoption of self-service analytics capabilities. You will help establish trusted data foundations that support decision-making at every level of the organization.

- Helping shape Teleport's analytics roadmap by exploring emerging technologies, modern data tooling, and AI-enabled capabilities. You recognize that the future of analytics extends beyond dashboards into intelligent applications, agentic workflows, and decision-support systems built on trusted data.

REQUIRENTS:

These are minimum-requirement skills and a ‘must-have’ for the role:

5+ years of experience in Data Analytics, Analytics Engineering, Business Intelligence, or Data Product roles, with a proven track record of delivering high-impact analytical solutions that drive business decisions and operational outcomes.

Advanced SQL expertise and strong data transformation skills, with hands-on experience designing scalable data models, building reliable data pipelines, and working with modern cloud data platforms. Experience with BigQuery, Dataform, Dataplex, Looker, and GCP-based analytics ecosystems is highly preferred.

Demonstrated leadership and stakeholder management capability, including leading and mentoring analysts, translating ambiguous business problems into analytical frameworks, prioritizing requests across multiple stakeholders, and driving adoption of data products across the organization.

Strong understanding of modern analytics architecture, including data governance, semantic modeling, experimentation, KPI design, self-service analytics, and data quality best practices.

Forward-looking perspective on the evolution of analytics, recognizing that the future extends beyond dashboards into decision-support systems, embedded analytics, AI-powered workflows, agentic experiences, and business applications built on trusted data foundations.

Experience partnering closely with Data Engineering, Product, Operations, Commercial, and Leadership teams to define metrics, establish data standards, and deliver scalable analytical solutions that support company growth.


Work-Life at #TeamTeleport

Unlimited training -You will have access to a wide range of learning resources including Notion!

Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!

Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.

Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.
Learn more about Teleport here: https://www.teleport.it/

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

A DAY IN A LIFE

At Teleport, we’re building toward IPO — and that means doing the boring things well. Execution, discipline, and follow-through matter as much as big ideas.

Your day will be varied, often crossing functions, but most of your time will focus on delivering results, owning your scope end-to-end, making fast, data-informed decisions, and following through on fundamentals like reporting, documentation, and processes.

How we work matters as much as what we achieve. Doing the basics right, every time, sets us up for success. 

Most of your time will be spent driving impact through:

Key Responsibilities

• To analyze data and internal operations flow to provide accurate commercial-related reports for internal and external use.
• Manage and ensure high quality of content, presentations, and communications issued to customers, including but not limited to SLA reports, Monthly Business Reviews (MBRs), business performance updates, and other commercial reports.
• To review internal systems and processes for the development of automation and reporting solutions to support daily operational and commercial analysis, including tracking and reporting for SLA performance, rejection records, re-planned MAWBs, and other key operational metrics.
• Analyze load factor performance and utilization trends to identify opportunities for capacity optimization and support commercial decision-making.
• Support route planning and commercial evaluation for new sectors and network expansion opportunities, including exports from JHB, PEN, and other stations.
• Develop, maintain, and enhance dashboards and reporting tools for monitoring and optimization of business performance, including but not limited to rejection rate, load factor, parcel profile, service performance  and other operational KPIs.
• Support the implementation and monitoring of sales excellence initiatives
• Develop and support project plans, timelines, and budgets to ensure successful execution of commercial and operational initiatives.
• Ensure that project outcomes meet quality standards and align with business objectives.
• Coordinate cross-functional stakeholders to support the execution of commercial, operational, and process improvement initiatives.
• Conduct project post-mortems and performance reviews to identify lessons learned, operational efficiencies, and opportunities for continuous improvement.
• Maintain data integrity, reporting accuracy, and governance standards across all commercial performance, reporting, and sales excellence activities.

These are minimum-requirement skills and a ‘must-have’ for the role: (If any, otherwise you can skip)

• Strong stakeholder management
• Critical thinking to move with intent and urgency
• Requirement gathering and understanding business needs
• Clear communication and articulation
• Commercial operational knowledge
• Customer focused mindset
• Excellent data analytics, excel expertise 

EXPERIENCE

• Project management experience - preferable to have worked in an commercial 
• Minimum 5+ years experience working in Commercial department
• Ideally experience in SEA region 
• Preferable but not essential operational/ logistics / E-commerce experience

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

MerchantSpring is a SaaS analytics and reporting company that helps agencies, investors, brands, and vendors manage and scale their performance across a wide range of e-commerce and marketplace channels. We provide a single source of truth for marketplace reporting and help our clients drive growth through data, automation, insights, and expert client support.

As a Technical Support Specialist, you will serve as the bridge between Client Success and Engineering, owning the investigation and management of complex technical issues, data discrepancies, integrations, and platform-related concerns.

You will work closely with frontline Client Success Agents, Relationship Managers, Product, and Engineering teams to ensure issues are accurately diagnosed, properly documented, and efficiently resolved. This role is well suited to someone who enjoys diving deep into platform behavior, connecting technical details to business outcomes, and serving as a trusted point of escalation for advanced support needs.

This role is not a software engineering position but requires strong technical troubleshooting, analytical thinking, and problem-solving capabilities. Your success will be measured by your ability to improve escalation quality, reduce investigation times, increase first-time resolution accuracy, and improve the overall technical support experience for clients.

Responsibilities

Technical Investigations

• Investigate complex platform issues and client-reported discrepancies.
• Perform root-cause analysis across marketplace, platform, and data-related issues.
• Validate bugs before escalation and reproduce reported issues where possible.
• Identify recurring technical problems and patterns.

Escalation Management

• Act as the primary escalation point for advanced support issues.
• Improve the quality and completeness of Jira tickets submitted to Engineering.
• Ensure escalations include clear evidence, reproduction steps, and business impact.
• Track escalated issues through resolution.
• Communicate findings to clients and internal teams.

Technical Enablement

• Provide technical guidance to frontline Client Success Agents and improve internal technical knowledge in the team.
• Develop troubleshooting frameworks and investigation guides.
• Help reduce unnecessary engineering escalations

Cross-Functional Collaboration

• Work closely with Product and Engineering teams.
• Participate in bug triage and technical review discussions where required.
• Provide visibility into recurring technical pain points affecting clients.
• Assist with testing and validation of bug fixes when required.

Process Improvement

• Identify opportunities to improve technical support workflows.
• Contribute to internal technical documentation.
• Assist in creating proactive monitoring and investigation processes.
• Recommend improvements to support tooling and escalation frameworks.

Key Success Metrics

• Investigation Quality: 95%+ escalation acceptance rate by Engineering
• Team Enablement: Measurable reduction in frontline support time spent on technical investigations; creation and maintenance of technical troubleshooting resources.
• Client Experience: Improved technical support CSAT, reduced time-to-resolution for technical issues, improved communication quality throughout investigations

Qualifications

• 3+ years of experience in SaaS technical support, technical customer success, implementation support, or a similar technical client-facing role.
• Hands-on experience troubleshooting integrations, APIs, data issues, or other technical platform problems.
• Comfortable working with Intercom or similar ticketing systems.
• Ability to clearly communicate technical concepts to non-technical audiences.
• Strong written documentation skills for technical support work and great attention to detail.
• Experience within eCommerce, marketplaces, digital commerce, retail media, or SaaS environments
• Standard business hours aligned closely to Melbourne time zones with flexibility to support global client investigations where required.
• Participation in cross-functional meetings with Client Success, Product and Engineering teams.

Preferred Qualifications

• Working knowledge with Jira, SQL, API troubleshooting, data analytics or BI platforms.
• Experience with Amazon Seller Central, Vendor Central, Walmart, Shopify, or similar e-commerce platforms.
• Exposure to software development lifecycles.

We’re looking for an AML Investigations Team Lead to join our team in KL. This role is a unique opportunity to have an impact on Wise’s mission by helping identify suspicious activity and through that keep Wise compliant. You personally can help us get closer to our mission of Money Without Borders! You will help us build a team in Kuala Lumpur and get to join a larger team distributed in 5 different offices around the world.

The AML Investigation Team Lead is a people lead with a mindset that allows them to lead and support team members and build effective operational processes. Our investigators' daily task is to analyse payment patterns and identify suspicious activity. Lead's responsibility is to make sure investigators have all the right tools to do that and we are doing it the most efficient way.

Duties and responsibilities:

• Have a strong ownership either over operational management and people leading or specific function within AML investigations domain

• Develop effective operational processes, task allocation, training and performance management to deliver regulatory obligations, risk management, quality assurance and great customer experience with a tightly managed cost base

• Developing and maintaining documentation of processes and projects within their area

• Measure and work towards improving team KPIs and meeting SLA-s

• Build, lead and develop AML operational team with a strong sense of community

• Work with other leads, product team and compliance teams to manage operational impact of changes and identify opportunities to improve the customer experience, increase automation or improve operational efficiencies

What you will do

• Promote key products of the company by detailing the features, advantages, benefits & unique selling points of company’s products
• Deliver sales targets and distribution objectives for assigned portfolio/channel
• Work closely with hospital stakeholders to list products into hospitals
• Report on sales and business performance for aligned portfolio/channel which includes providing updates on competitor activity
• Execute clear and effective call reports, and meet business KPIs as will be defined from time to time
• Actively build and maintain current and potential customer relationships
• Act as the first point of contact for aligned customers
• Provide feedback to managers regarding customers, markets and product performance/issues
• Actively participate in all business meetings and operating mechanisms
• Achieve and maintain good merchandising standards in assigned retail outlets
• Ensure compliance with approved pharmaceutical practices and maintaining company’s standards of performance
• Additional role as and when required and not limitation to the above.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Review product and process indicator to ensure product conform to quality requirement 
• Trigger product containment when there is non conformity 
• Coordinate MRB for disposition of non conformance parts 
• Handle customer feedback and coordinate investigation/improvement activities 
• Coordinate regular review on process KPIV, KPOV control limits and reaction guides 
• Drive for process FMEA 
• Drive for quality improvement activities to address internal factory quality incidences and follow up with process team on root cause findings and improvement plan 

This position is part of our Early Career program at WD. Our Early Career program is designed to support individuals beginning their professional career by providing the foundational training through a structured onboarding, mentorship, and development curriculum.

Reporting to the Associate Director, this is a unique opportunity to join a dynamic, fast-growing company in Financial Services. You Will:

• Provide a full range of fund accounting services, including NAV preparation, booking accruals, investment valuation, performing cash and portfolio reconciliations.
• Prepare capital call, distribution calculation and allocation.
• Prepare fee schedules including calculation of management fee and waterfall, ensuring all calculations observe applicable fund documents.
• Prepare Investor allocations for each NAV cycle ensuring capital transactions are booked correctly and P&L is allocated correctly.
• Prepare NAV packages and other ad hoc deliverables as defined in the service level agreements.
• Complete other ad hoc requests and projects.
• Communicate with internal MUFG teams and external clients, ensuring all deliverables and requests are met.
• Prepare/Assist with audited Financial Statements, audit assistance, and other regulatory services, as applicable.

Seeking for a proactive and experienced Safety & Health Officer (SHO) to drive and sustain a high-performance safety culture within our manufacturing operations in Bayan Lepas. This role is responsible to ensure compliances towards legal requirements and championing continuous improvement in safety, health, and environmental practices.

Key Responsibilities

• Perform all statutory duties as a registered Safety & Health Officer (SHO) in accordance with DOSH requirements.
• Ensure full compliance with applicable EHS laws, regulations, and company standards, including timely updates and reporting. Serve as the primary liaison with regulatory authorities, auditors, and external stakeholders on safety and health matters.
• Lead and drive safety awareness programs, campaigns, and training initiatives to promote a strong safety culture across all levels.
• Oversee and continuously improve ISO 45001 and ISO 14001 management systems, including documentation, audits, and compliance tracking.
• Monitor workplace conditions and practices to identify hazards, implement mitigation measures, and ensure a safe working environment.
• Manage and coordinate security-related functions.

WHAT YOU’LL DO ​

As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you’ll contribute to both your own success and the success of the company.​

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You will:​

• Share your fashion and product knowledge to help customers make informed choices.​

• Collaborate with your team to deliver exceptional service at every step of the customer journey.​

• Ensure the sales floor and back of house are well-stocked, organized, and inviting.​

• Support with opening and closing of the store.​

• Represent yourself and the brand positively during all customer interactions.​
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WHO YOU’LL WORK WITH ​

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. ​

Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.​

This role will be reporting to Store Manager.​

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WHO YOU ARE ​

We are looking for people with…​

• Experience in customer service within fashion, retail, or similar fields.​

And people who are…​

• Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.​

• Thriving in collaborative and dynamic environments.​

• Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.​

• Flexible and action oriented.​

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WHO WE ARE ​

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. ​

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​

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WHY YOU’LL LOVE WORKING HERE  ​
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our colleagues attractive benefits with extensive development opportunities around the globe. ​

• All our colleagues receive a global employee discount, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our global employee discount, all our colleagues are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. ​

• In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.  ​

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JOIN US ​

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. ​
 

Take the next step in your career together with us. The journey starts here. ​

If you feel that your experience, skills and ambitions are right for this role, please send your application in English as soon as possible, but no later than 17 May 2026. Due to data policies, we only accept applications through career page.​

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*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application. ​

WHAT YOU’LL DO ​

As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you’ll contribute to both your own success and the success of the company.​

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You will:​

• Share your fashion and product knowledge to help customers make informed choices.​

• Collaborate with your team to deliver exceptional service at every step of the customer journey.​

• Ensure the sales floor and back of house are well-stocked, organized, and inviting.​

• Support with opening and closing of the store.​

• Represent yourself and the brand positively during all customer interactions.​
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WHO YOU’LL WORK WITH ​

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. ​

Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.​

This role will be reporting to Store Manager.​

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WHO YOU ARE ​

We are looking for people with…​

• Experience in customer service within fashion, retail, or similar fields.​

And people who are…​

• Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.​

• Thriving in collaborative and dynamic environments.​

• Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.​

• Flexible and action oriented.​

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WHO WE ARE ​

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. ​

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​

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WHY YOU’LL LOVE WORKING HERE  ​
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our colleagues attractive benefits with extensive development opportunities around the globe. ​

• All our colleagues receive a global employee discount, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our global employee discount, all our colleagues are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. ​

• In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.  ​

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JOIN US ​

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. ​
 

Take the next step in your career together with us. The journey starts here. ​

If you feel that your experience, skills and ambitions are right for this role, please send your application in English as soon as possible, but no later than 17 May 2026. Due to data policies, we only accept applications through career page.​

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*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application. ​

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.
Learn more about Teleport here: https://www.teleport.it/

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

A DAY IN A LIFE

At Teleport, we’re building toward IPO — and that means doing the boring things well. Execution, discipline, and follow-through matter as much as big ideas.

Your day will be varied, often crossing functions, but most of your time will focus on delivering results, owning your scope end-to-end, making fast, data-informed decisions, and following through on fundamentals like reporting, documentation, and processes.

How we work matters as much as what we achieve. Doing the basics right, every time, sets us up for success. 

Most of your time will be spent driving impact through:

Key Responsibilities

• To analyze data and internal operations flow to provide accurate commercial-related reports for internal and external use.
• Manage and ensure high quality of content, presentations, and communications issued to customers, including but not limited to SLA reports, Monthly Business Reviews (MBRs), business performance updates, and other commercial reports.
• To review internal systems and processes for the development of automation and reporting solutions to support daily operational and commercial analysis, including tracking and reporting for SLA performance, rejection records, re-planned MAWBs, and other key operational metrics.
• Analyze load factor performance and utilization trends to identify opportunities for capacity optimization and support commercial decision-making.
• Support route planning and commercial evaluation for new sectors and network expansion opportunities, including exports from JHB, PEN, and other stations.
• Develop, maintain, and enhance dashboards and reporting tools for monitoring and optimization of business performance, including but not limited to rejection rate, load factor, parcel profile, service performance  and other operational KPIs.
• Support the implementation and monitoring of sales excellence initiatives
• Develop and support project plans, timelines, and budgets to ensure successful execution of commercial and operational initiatives.
• Ensure that project outcomes meet quality standards and align with business objectives.
• Coordinate cross-functional stakeholders to support the execution of commercial, operational, and process improvement initiatives.
• Conduct project post-mortems and performance reviews to identify lessons learned, operational efficiencies, and opportunities for continuous improvement.
• Maintain data integrity, reporting accuracy, and governance standards across all commercial performance, reporting, and sales excellence activities.

These are minimum-requirement skills and a ‘must-have’ for the role: (If any, otherwise you can skip)

• Strong stakeholder management
• Critical thinking to move with intent and urgency
• Requirement gathering and understanding business needs
• Clear communication and articulation
• Commercial operational knowledge
• Customer focused mindset
• Excellent data analytics, excel expertise 

EXPERIENCE

• Project management experience - preferable to have worked in an commercial 
• Minimum 5+ years experience working in Commercial department
• Ideally experience in SEA region 
• Preferable but not essential operational/ logistics / E-commerce experience

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Moomoo is a comprehensive brokerage platform that empowers proactive investors to take control of their financial future with ease and confidence. We integrate professional trading data, global financial news, a trading community, and an innovative web platform to provide users with better data, tools, and performance.

Join our dynamic team at Moomoo as a Client Relations Specialist, where your passion for finance and technology can thrive.

1. Premier Client Service & Relationship Management (Primary Focus)

• Act as the primary dedicated liaison for VIP clients, managing complex inquiries related to equities, options, margin, and account management.
• Lead and oversee the seamless end-to-end process for account funding, and stock transfers.
• Proactively monitor client relationships, identify potential needs, and provide dedicated support to enhance client satisfaction and loyalty.
• Serve as the key point of contact for premier clients, providing timely and accurate responses via email, phone, and other channels.

2. Client Retention & Strategic Support

• Proactively identify at-risk clients expressing dissatisfaction or intending to withdraw significant assets.
• Lead retention efforts by initiating direct contact, understanding the root cause of issues, and presenting tailored solutions to preserve the relationship.
• Develop and implement strategies to enhance client satisfaction and improve overall service delivery for the premier segment.
• Analyze client feedback and pain points to advocate for platform or service improvements that benefit the HNW client experience.
• Engage in goal-oriented conversations with customers to better understand their needs and guide them toward the products and services that best support their financial goals.

• Bachelor’s degree or above in Business Management/Administration, Finance, Economics and/or related disciplines.

• Additional qualifications in financial planning or investment analysis are advantageous.
• Solid experience in outbound telesales, client relations or a similar role within the stockbroking/finance services company or outbound call center in related industries (fintech, stock brokerage, financial or investment products) is preferred.
• Candidates must have at least 1–3 years of relevant experience in a related field.
• Exposure and possessing of product knowledge on capital market, US stock market and investment related field will be an advantage.
• Must have US financial licenses (SIE, S7 and S63) or the willingness to licenses as part of probation requirements.
• Language proficiency in English and Mandarin (reading and spoken) is a must.
• Excellent communication, negotiation, and interpersonal skills.
• Computer literacy skills.
• Independent, self-motivated, and quick learning team player with strong result-driven skills.
• Able to work well under pressure, meticulous and detail-oriented, and able to thrive in a dynamic and fast-paced environment.

About the role
The HR Operations Specialist ensures efficient, compliant and high quality delivery of HR services across the employee lifecycle in several countries in the region. This role plays a key part in maintaining HR systems and data integrity, administration and ensuring smooth onboarding and leaver processes. The role also includes responsibility for general office administration in Malaysia office.

Key Accountabilities

HR Systems & Reporting

• Maintain accurate and up-to-date employee records, ensuring HR systems reflect current employee data and status.
• Provide guidance to employees and managers on HR system processes, including Employee and Manager Self-Service, and act as the key point of contact for system-related queries and issue resolution.
• Prepare and maintain organisational charts for audit and business purposes, ensuring regular updates to shared platforms.
• Collaborate with regional and global HR stakeholders to ensure consistency, accuracy, and timely filing of employee documentation within central HR systems and repositories.
• Identify opportunities for process automation to improve data accuracy and operational efficiency.
• Maintain employee personal files with up-to-date records for easy retrieval and compliance purposes.
• Preparing monthly headcount reports as requested
• Building SOP for HR processes for the JAPAC region.
• Support audits and data reporting requirements
• Identify process gaps and support continuous improvement initiatives and support system testing, data uploads, and reporting

Onboarding

• Manage end-to-end onboarding activities for new hires, including preparation of employment contracts and ensuring compliance with recruitment and employment standards.
• Coordinate induction activities and work with line managers and assigned buddies to support smooth integration of new employees.
• Administer probation processes by tracking review timelines, supporting managers, and issuing confirmation letters and related documentation.
• Prepare employment contracts and formal documentation related to changes in terms and conditions, ensuring compliance with internal policies and approval workflows.
• Liaise with external benefits providers to manage employee benefit enrolments and changes, ensuring a positive employee experience.
• Maintain and update HR documentation, including policies, procedures, templates, and forms, ensuring alignment with business requirements and applicable employment legislation.

Leavers & Offboarding

• Ensure resignations are acknowledged promptly and guide line managers through the leaver process.
• Coordinate final pay calculations in accordance with employment terms and payroll schedules.
• Facilitate exit interviews, compile insights, and share trend analysis with HR stakeholders to support continuous improvement initiatives.

Office Administration

• Manage general office administration and coordination activities.
• Support scheduling, meetings, and calendar coordination.
• Manage office supplies, vendor relationships, and facilities-related requests.
• Provide administrative support for HR and office operations, including invoices, claims, and data entry.
• Deliver ad-hoc administrative support to management and teams as required.

• Degree or Diploma in Human Resources, Business Administration, or a related discipline.
• Experience using HR Information Systems (HRIS) is highly desirable.
• Ability to work independently, take initiative, and adapt quickly in a dynamic environment.
• Strong capability to manage multiple priorities and meet tight deadlines with high attention to detail.
• High level of professionalism, discretion, and integrity when handling confidential and sensitive information.
• Strong organisational and communication skills with a service-oriented mindset.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Develop/Characterize, validate & verify new process dev for NPI products to successful qualify 
• Design and develop processes to optimize efficient process flow, reduce process or product variability, improve process capability 
• Develop process improvements for high efficiency and cost effectiveness 
• Develop and maintain process optimization and validation programs 
• Evaluate current processes and provide recommendations 
• To review & buyoff process CTQs data, PFMEA, control plan, SPC 
• To work close with design team for new packing/giftbox construction relate to process window/guideline 
• Sustaining production process/assembly engineering management: Yield/Cycle time/production efficiency CIP 
• Cost saving initiative from product and process introduction 

Semiconductors are the digital oil of the modern economy—powering AI, automation, and the connected world. As a Sales Operations Analyst at Renesas, you’ll be part of this transformation. You’ll streamline sales processes, deliver actionable data insights, and drive operational efficiency. This role requires strong analytical skills, problem-solving ability, and a solid understanding of the semiconductor industry

• Sales Strategy Support: Contribute to the execution of sales strategies by aligning data, tools, and reporting with business goals.
• Data Management & Integrity: Maintain and map sales data across systems, ensuring accuracy and consistency across market segments.
• Forecasting & Planning: Support customer forecasting and collaborate with business teams to meet financial targets.
• Pipeline & Funnel Oversight: Monitor funnel health, support opportunity tracking, and drive progress within the sales funnel.
• Performance Metrics & Reporting: Build and manage dashboards, scorecards, and ad-hoc reports to track KPIs and drive accountability.
• Gap Analysis & Opportunity Modeling: Use funnel analytics to identify risks and gaps, enabling proactive actions and growth strategies.
• Target Setting & Tracking: Assist in defining and monitoring performance targets for design-in and distributor initiatives.
• Sales Enablement & Business Tools: Train sales on reporting tools, dashboards, and process changes. Develop and manage tools that support planning, reviews, and operational efficiency across teams.

Project Planning & Execution

• Define and support the achievement of project success criteria including time, cost, quality, and performance.
• Develop and maintain detailed project plans and schedules.
• Monitor project finances and ensure alignment with budgetary targets with the project quantity surveyor team.
• Manage change control processes and ensure proper documentation.
• Team Leadership & Coordination
• Lead and facilitate cross-functional project teams.
• Ensure effective communication and collaboration across all stakeholders.
• Manage the flow of project information through meetings and written communications.

Governance & Reporting

• Maintain effective project governance, processes, and systems.
• Prepare formal project progress reports and other documentation.
• Ensure compliance with quality, safety, health, and environmental standards.
• Client & Stakeholder Engagement
• Act as a key point of contact for clients and consultants throughout all project stages.
• Identify opportunities to develop new business with existing clients and escalate to senior management.
• Ensure key learnings and project data are captured in internal knowledge systems.