Overall employee rating

3.0
Based on 4 reviews
5
4
3
2
1
Detail Ratings
Work life balance
3.0
Career Growth
3.0
Work flexibility
4.0
Job Security
3.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
3.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Software Engineer
3.1
23 February 2026
Pay is Decent, Benefits Could Use a Boost
Pros: As a Software Engineer, the base salary is competitive for the auto retail industry. They offer a decent pension contribution, and the basic health benefits are okay. Remote work from Manchester means I don't have commuting costs.
Cons: Annual raises aren't huge; it feels like they sometimes don't keep up with inflation. There aren't many unique perks beyond the standard stuff, like no stock options for most engineering roles. The pay progression for mid-level positions could be clearer.
Advice to Management: Focus on transparent pay scales and ensure annual raises genuinely reflect performance and market rates. Consider introducing more compelling benefits, like equity options, to attract and retain top talent in tech roles.
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Customer Support Specialist
2.9
31 January 2026
Leadership needs clearer direction for remote teams
Pros: The team itself is really solid; everyone helps out. For customer support specialist roles, the work from home setup is super convenient. It's cool to be in the automotive ecommerce space, it feels pretty fast-paced.
Cons: Leadership here can be pretty inconsistent. You often don't get clear direction, especially working remote. Communication from the top down sometimes feels a bit scattered and hard to follow.
Advice to Management: Try to have more regular check-ins and a clearer vision for the product roadmap. It would help remote employees feel more connected and understand priorities better.
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Software Engineer
3.1
23 January 2026
Hybrid model is okay, but could be better
Pros: I liked the option to work a few days from home each week. For engineering roles, there's some decent flexibility around start and end times, which helps with appointments. It's a standard hybrid model, so you know what to expect in the Austin, TX office.
Cons: The 'flexible' part of the hybrid model sometimes feels rigid. You still have to be in the office a set number of days. If you're looking for true remote work in fintech, this isn't it. Project deadlines can also kill any real work-life balance.
Advice to Management: Revisit the hybrid model. Give engineering teams more autonomy over WFH days. True flexibility would make Cinch more competitive for tech talent.
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Operations Coordinator
2.7
4 December 2025
Limited Career Growth for Ops Roles
Pros: The team is generally supportive, and you learn a lot about vehicle remarketing operations. It's a good place to gain initial experience in the automotive logistics sector. We do have a hybrid work arrangement which is nice.
Cons: Career growth for an Operations Coordinator is pretty slow; there aren't clear promotion paths or opportunities to move up. It often feels like you're stuck in the same spot for a long time, making it tough to advance your career.
Advice to Management: Management needs to develop clearer career paths and offer more internal mobility for employees, especially in operations roles. Invest in growth opportunities.
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