¿Quiénes Somos? Somos una empresa mexicana sólida dedicada a la venta de tela y mercería.
Cumplimos 25 años con un modelo de operación exitoso. Contamos con casi 7,500 colaboradores y muchas historias de éxito en las cuales el factor principal has sido tú.
Queremos ser una empresa institucional y moderna, lo cual significa que sea ordenada, disciplinada, con procesos y resultados firmes.
Rating Reviews
Rating is calculated based on
5
reviews and is evolving.
Pros: The best part about working at MODATELAS is the people. My colleagues are fantastic and always willing to help out, creating a strong sense of teamwork. The company provides good job security, which is a big plus, especially in the current economic climate. I also appreciate the opportunities to learn new skills within the operations analyst role, contributing to my career growth here in the textile industry.
Cons: While the work itself is engaging, I've noticed that internal communication from leadership can sometimes be inconsistent. This occasionally leads to confusion regarding project priorities or strategic shifts. Clarifying expectations more regularly would really help streamline processes for the team on the ground.
Advice to Management: Enhance proactive communication regarding strategic decisions and project roadmaps. This will boost clarity and alignment across all operational teams and ensure everyone is working efficiently towards common goals.
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Pros: The best part about my time at MODATELAS was definitely the people. My immediate colleagues were incredibly supportive and always willing to help each other out, which made tackling challenging projects much easier. There's a good opportunity to learn the ropes of the telecom industry here, and the company provides a stable, predictable work setting. For anyone starting out or looking for job security in the region, it's a reliable choice.
Cons: While the day-to-day work is manageable, I often felt there was a lack of clear long-term strategic direction coming from senior leadership. This sometimes led to project scope changes or a feeling that initiatives weren't fully optimized. Also, compensation increases seemed infrequent, which was a point of discussion among many team members. Improving internal communication channels and performance-based compensation would be beneficial.
Advice to Management: Consider more transparent communication regarding long-term company goals and individual career progression paths. Recognizing employee contributions more directly through performance-based adjustments could boost morale significantly.
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Pros: I appreciate the stability MODATELAS offers, especially in the telecommunications industry. My colleagues are fantastic – always willing to help out, creating a really positive team vibe. The management is usually approachable, and there are opportunities to learn new skills within the customer service domain. It's a decent place for consistent employment.
Cons: The compensation package feels a bit dated compared to other tech-adjacent customer support roles. While benefits are standard, there isn't much room for significant salary increases without a formal promotion, which can be slow to materialize. Sometimes, workloads can get intense during peak periods, stretching the typical 9-5 workday.
Advice to Management: Consider periodically reviewing salary bands for customer-facing roles to stay competitive. Also, finding ways to offer more immediate recognition for consistent high performance could boost morale.
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What does Modatelas do for reference checks in their hiring process for retail roles in Mexico?
During my hiring process for a retail position at Modatelas in Mexico, they did conduct reference checks with previous employers to verify my experience.
What are the typical performance expectations for remote customer service roles at Modatelas, and how is remote work measured?
At Modatelas, a large e-commerce company, remote performance is tracked through metrics like call handling time and customer satisfaction scores. They expect consistent quality and efficiency from their work-from-home employees.
How reliable is MODATELAS with payroll for their employees in the tech industry?
I've been working at MODATELAS for over a year now, and payroll has always been on time. They're a mid-sized tech company, and I haven't had any issues with payment reliability.
As a software engineer at Modatelas in Mexico City, am I eligible for their new remote work policy?
Based on my experience as a developer here, Modatelas has been flexible, and eligibility for remote work often depends on your team's needs and project requirements, not just your role.
What is the work-from-home policy like at Modatelas for remote roles?
Modatelas offers a hybrid work model for many positions, allowing employees to work remotely a few days a week. For fully remote roles, the company provides the necessary tools and support to ensure productivity and collaboration.
What are some of the key benefits MODATELAS offers to its employees, particularly for those in technical roles in South Africa?
MODATELAS provides a comprehensive benefits package, including medical aid and retirement fund contributions, which are valuable for employees in technical roles. They also offer opportunities for professional development and training, helping staff stay current in the fast-evolving telecommunications sector.
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