Company Summary

  • OpenTable OpenTable
  • Hotel / Hospitality
  • 1001+ employees
  • San Francisco, California, United Kingdom

Company Overviews

OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), has been proudly serving restaurants for over 25 years—resulting in a network of over 65,000 restaurants, bars, and wineries around the world.

From “Where should we eat?” to “Your table is ready,” OpenTable is the bridge between restaurants and diners.

For restaurants, OpenTable is an all-in-one solution that helps streamline FOH and BOH operations, puts them in front of new guests, and backs it all up with 24/7 customer support in 240 languages. Plus, OpenTable is integrated with hundreds of technology partners to help restaurants run seamlessly. All so restaurants can focus on what they do best: providing amazing hospitality and food.

For diners, it’s the easiest way to discover new restaurants with personalized recommendations, data-backed lists, curated guides and more, and manage all your reservations through an intuitive app. After all, dining out is better when it runs smoothly on both sides of the table.

Rating Reviews

Rating is calculated based on 23 reviews and is evolving.

Featured Reviews

Software Engineer
4.0
9 September 2026
Good Tech Company with Solid Team and Flexibility
Pros: The team here is genuinely fantastic – collaborative, smart, and supportive. I really appreciate the hybrid work model, which offers great flexibility for managing personal life and still allows for in-person connection with colleagues. It's rewarding to work on products that directly impact the hospitality industry and help people enjoy dining experiences.
Cons: Sometimes project timelines can feel a bit ambitious, and cross-functional communication could be more streamlined. There are occasional moments where processes feel a bit slow or bureaucratic, which can be a little frustrating when trying to move quickly. It's not a dealbreaker, but an area for potential improvement.
Advice to Management: Consider streamlining inter-departmental communication and approval processes to speed up project delivery and reduce team friction.
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Software Engineer
4.0
24 September 2026
Solid engineering team, but bureaucracy can slow things down
Pros: The engineering team here is fantastic. Everyone is smart, collaborative, and willing to help you learn. I've had opportunities to work on interesting projects using modern technologies, which has been great for my skill development. The remote work flexibility is also a big plus, making it easier to manage personal commitments.
Cons: While day-to-day work is good, there are sometimes challenges with broader company processes. Getting approvals or aligning on features across different departments can be a lengthy process. This sometimes leads to delays or a feeling of being disconnected from the bigger picture product strategy.
Advice to Management: Consider streamlining cross-departmental approval processes to improve project velocity. More transparency on long-term strategic roadmaps would also be beneficial for team alignment.
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Account Executive
4.0
12 August 2026
Great Flexibility for a Dynamic Sales Role
Pros: The work flexibility here is genuinely great for an Account Executive in sales. We have a hybrid model that allows us to manage client visits and office time efficiently, which really helps with work-life balance, especially living in Glasgow. The team is supportive, and there are good opportunities for learning about the evolving restaurant technology sector. I've found management generally understanding when personal commitments arise, a big benefit of working for a modern SaaS company. The
Cons: While flexibility is a strength, sometimes communication can feel a bit siloed between different departments, which can occasionally slow down processes for a busy Account Executive. There are periods, especially during end-of-quarter pushes, where the workload can be intense, challenging the overall work-life balance, but this is pretty standard for a sales role in the tech industry. Streamlining some internal approval processes could also make things smoother.
Advice to Management: Continue to champion and expand flexible work options for sales teams. This trust is highly valued and helps retention. Focus on enhancing cross-departmental communication to ensure seamless operations. Explore strategies to help manage peak workloads without compromising flexibility, perhaps
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Common Questions About OpenTable

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