We’re evolving health care so everyone can have the opportunity to live their healthiest life. It’s why we put your unique needs at the heart of everything we do, making it easy and affordable to manage health and well-being. We are delivering the right care how and when it’s needed; providing support to make smarter and healthier choices; and making prescription services easier, while helping you save money along the way. It’s everything health care should be. Together, for better health.
Optum is part of UnitedHealth Group (NYSE: UNH).
Rating Reviews
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Pros: Optum offers excellent job security and a comprehensive benefits package, which are huge draws. I've appreciated the opportunities to learn new skills and advance within the company, especially in the fast-paced health tech sector. The hybrid work model provides good flexibility for managing personal and professional life.
Cons: While there's flexibility, work-life balance can be challenging during critical project phases or reporting periods. Communication between departments isn't always seamless, leading to some inefficiencies. Navigating internal policies can feel bureaucratic at times, which is typical for a large enterprise.
Advice to Management: Streamline cross-departmental communication and project workflows to reduce bottlenecks. Recognizing and celebrating team successes more visibly would also boost morale.
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Pros: The flexibility as a Per Diem MA at Optum is fantastic, allowing me to choose shifts that fit my schedule, which is a major plus for work-life balance. The hourly pay and benefit structure for a per diem role are quite competitive within the healthcare industry, making it a good option if you're not looking for full-time benefits right away. I've gained invaluable experience across various specialties like Internal Medicine, Family Medicine, Pediatrics, and OB GYN, which has really broadened
Cons: While the pay is good for per diem, securing consistent hours can sometimes be a challenge if clinic needs fluctuate. Also, given the size of Optum as a company, sometimes internal communication for per diem staff regarding broader company updates or changes could be more streamlined. There can be periods of high workload, which is typical in primary care, but it sometimes feels particularly intense with limited support during those surges.
Advice to Management: Continue fostering the supportive team environments that make clinic work enjoyable. Exploring ways to offer more predictable scheduling for dedicated per diem Medical Assistants, perhaps through an optional commitment program, could greatly enhance retention. Improving the communication channels
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Pros: The work flexibility here is fantastic for an RN - Home Health. I really appreciate the ability to largely set my own schedule for patient visits, which is essential when you're covering a territory in the healthcare industry. It allows for a better work-life balance and less stress than traditional hospital shifts. The team is also quite supportive, and there are good opportunities for learning and professional development within Optum, a large healthcare company. I feel trusted to manage my
Cons: While flexibility is a major pro, there are times when the caseload for a home care nurse can feel quite heavy, especially during flu season or peak times. This can make it challenging to maintain that perfect work-life balance even with the scheduling freedom. Communication regarding administrative changes could sometimes be more streamlined, and the approval process for certain patient supplies can occasionally feel a bit slow.
Advice to Management: Continue to prioritize and enhance communication channels, especially for administrative updates and supply chain processes. Also, consider reviewing caseload distribution to help prevent burnout during particularly busy periods for home health nurses.
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What kind of technical assessment can I expect for a software engineering role at Optum, a large healthcare technology company?
My technical assessment at Optum involved a coding challenge focused on data structures and algorithms, followed by a behavioral interview to gauge my fit within their large, matrixed healthcare IT environment.
How does Optum support change management for category managers in the healthcare industry?
At Optum, as a large healthcare company, category managers often navigate significant system changes. I found their change management approach focuses on clear communication and training to help us adapt to new procurement technologies and strategies.
What kind of technical assessment did you face during the interview process for a software engineering role at Optum?
For a software engineering position at Optum, I experienced a technical assessment that involved a coding challenge focused on data structures and algorithms, common in the healthcare technology industry.
Does Optum offer fair opportunities for career growth, especially for entry-level roles in their large healthcare technology division?
I've found Optum provides a lot of internal mobility and training, which helped me advance from an entry-level analyst position in their Minnesota-based tech team. There are many paths to explore within the company.
What's it like working in category management at Optum, especially for decision-making?
In Optum's category management roles, especially within their large healthcare organization, you really get to influence strategic sourcing and cost-saving decisions. The data-driven approach here means your insights directly shape procurement strategies across various spend areas.
How does Optum foster team collaboration in their large, remote healthcare IT teams?
In my experience at Optum, our large healthcare IT teams, even when remote, really emphasized cross-functional collaboration through regular virtual huddles and shared project management tools to ensure everyone felt connected and supported in delivering quality patient care solutions.
How are cross-team relationships at Optum, a large health services company?
Working on different projects at Optum, I've found collaboration between teams to be quite good. For example, our tech teams often partner closely with the clinical staff to improve patient care systems, and it feels very integrated.
What kind of feedback did you receive during the Optum hiring process for a remote nurse role?
After my interviews for the remote nurse position at Optum, I received detailed feedback within a week, highlighting specific strengths and areas for development. The recruiters were very transparent about the timeline and next steps for this large healthcare organization.