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Company Summary

  • WM WM
  • http://www.wm.com
  • Environmental Science / Health / Safety
  • 1001+ employees
  • Houston, Texas, United States of America

Company Overviews

WM is North America's leading provider of integrated environmental solutions. We partner with our customers and communities to manage and reduce waste from collection to disposal while recovering valuable resources and creating clean, renewable energy. We are on a quest for environmental performance, a mission to maximize resource value, while minimizing – and even eliminating – environmental impact so that both our economy and our environment can thrive.

WM tailors its services to meet the needs of each customer group and to ensure consistent, superior service at the local level. Headquartered in Houston, the company serves nearly 20 million municipal, commercial, industrial, and residential customers through a network of 367 collection operations, 355 transfer stations, 273 active landfill disposal sites, 16 waste-to-energy plants, 104 recycling plants, and 111 beneficial-use landfill gas projects.

Rating Reviews

Rating is calculated based on 56 reviews and is evolving.

Featured Reviews

Program Manager Key Accounts
4.0
15 August 2026
Solid Role with Decent Work-Life Balance
Pros: I've found WM to be a very stable and established company, which brings a certain level of job security, especially in the essential environmental services industry. The team environment here in Lodi, CA is collaborative, and I genuinely enjoy working with my colleagues. As a Program Manager Key Accounts, I've had good opportunities to develop my skills in client relations and project management. There's also a clear emphasis on safety and process, which is reassuring.
Cons: While the work-life balance is generally good, there are definitely peak times, especially at quarter-end, where the workload can get pretty intense. It sometimes feels like the approval processes for new initiatives or changes can be a bit slow, which can hold up progress for key accounts. Communication from upper leadership could also be more consistent regarding company-wide strategic shifts.
Advice to Management: Continue investing in leadership development, especially regarding workload management during peak times to prevent burnout. Streamlining internal approval processes would greatly boost efficiency for program managers, enhancing service to key accounts. More consistent and transparent communication
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Recycling Education Representative
4.0
26 July 2026
Supportive Leadership in a Key Community Role
Pros: I really value the leadership I've experienced here. My direct manager is very supportive, encouraging me to take initiative in my community outreach efforts and always open to new ideas for recycling education. There's a strong emphasis on teamwork among the local staff, which makes daily tasks and community events much smoother. I've had good opportunities to learn about new waste management practices, which is great for career growth in this field. It feels good to work for a company that
Cons: While the local leadership is great, sometimes communication from higher up, especially on broader company-wide initiatives, can feel a bit disconnected. It occasionally takes a while for approval processes on new educational materials or program funding, which can slow down progress. Workload can also fluctuate quite a bit, with some periods being extremely busy, requiring careful time management to maintain a good work-life balance, though generally it's manageable.
Advice to Management: Continue fostering strong local leadership and communication channels. Exploring ways to streamline approval processes for community-facing programs would be beneficial, allowing representatives more agility to respond to local needs.
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Waste Management Driver
4.0
1 September 2026
Reliable Employer with Decent Pay and Benefits
Pros: The pay and benefits are a strong point here, especially for the waste management industry. Health insurance is solid, and the 401k match is helpful for long-term savings. I appreciate the consistent work and the job security that comes with being part of a large, established company.
Cons: While the base pay is good, significant raises or bonuses are infrequent. Some benefit details could be clearer, and managing overtime during peak seasons can impact work-life balance, though flexibility is often offered. Opportunities for advancement beyond driver roles aren't always obvious.
Advice to Management: Consider more transparent communication regarding pay raises and career progression paths. Exploring ways to offer more structured professional development opportunities would also be beneficial. Overall, keep up the good work on maintaining stability and strong benefits.
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Common Questions About WM

How does WM demonstrate its company values in the day-to-day operations for employees in the waste management industry?
What's the return to office policy like for WM's remote roles in the waste management industry?
Does WM offer tuition reimbursement for employees in the waste management industry?
Does Waste Management (WM) pay on time for their drivers in Chicago?
How does Waste Management (WM) support a hybrid schedule for their corporate roles in the Phoenix area?
How does WM recognize great work in category management roles?
What kind of retirement savings options does WM offer its employees?
What's the dress code like at Waste Management in a corporate office setting?
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