Mattermost is the leading collaboration platform for mission-critical work. We serve national security, government, and critical infrastructure enterprises, from the U.S. Department of Defense, to global tech giants, to utilities, banks and other vital services. We accelerate out-of-band incident response, DevSecOps workflows, mission operations, and self-sovereign collaboration to bolster the focus, adaptability, and resilience of the world’s most important organizations.
Our enterprise software and single-tenant SaaS platforms are built to meet the custom needs of rigorous and complex environments while offering a secure and unrivaled collaboration experience across web, desktop, and mobile with channel-based messaging, file sharing, audio calling, and screen share with integrated tooling, workflow automation, and AI assistance.
Rating Reviews
Rating is calculated based on
2
reviews and is evolving.
Pros: The best part of Mattermost has been the genuine commitment to remote work and the flexibility it provides. I've really enjoyed the collaborative spirit among my immediate team and the opportunity to work on challenging problems in the open-source enterprise messaging sector. It's a place where you can learn a lot from talented colleagues.
Cons: While the day-to-day is often great, there have been instances where broader company communication, particularly from senior leadership, felt a bit fragmented or lacked clarity. This sometimes made it hard to fully grasp the 'why' behind certain decisions or how individual contributions fit into the larger, evolving strategy of the SaaS platform.
Advice to Management: Focus on improving top-down communication to ensure all employees understand strategic direction and decision-making processes more clearly. Regular, transparent updates from leadership would be highly beneficial for alignment.
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Pros: The mission of providing secure, open-source messaging resonates well, and the product itself is quite capable. I appreciate the flexibility afforded to remote workers, allowing for good work-life balance. The engineering team is talented and collaborative, always willing to help out. Contributing to a widely used platform feels rewarding.
Cons: At times, decision-making processes can feel a bit slow, and cross-departmental communication could be more streamlined. Ensuring everyone is aligned on priorities across different time zones, especially with a global remote team, is an ongoing challenge. Sometimes features get scoped out due to shifting priorities.
Advice to Management: Consider implementing more structured communication channels and clearer decision-making frameworks to improve project velocity and alignment across global remote teams.
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Does Mattermost offer commuter benefits for employees working in tech hubs like San Francisco?
Yes, Mattermost provides commuter benefits to help cover the costs of getting to our offices in places like San Francisco, making it easier to navigate the commute.
What is the typical salary range for a software engineer at Mattermost?
Based on my experience as a software engineer in the tech industry, I've seen competitive compensation packages at Mattermost, aligning with market rates for similar roles in SaaS companies. While exact figures vary by experience and location, the salary structure felt fair for the impactful work we do.
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