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Company Summary

Company Overviews

Counterpart is the first Agentic Insurance™ system that combines underwriting, broker support, risk mitigation, and claims expertise with advanced AI. Our tailored management and professional liability solutions empower small businesses to reduce risk and grow with confidence.

Rating Reviews

Rating is calculated based on 3 reviews and is evolving.

Featured Reviews

Senior Marketing Manager
4.0
2 September 2026
Good place to work, solid growth
Pros: The team at Counterpart is genuinely supportive, and there's a real sense of camaraderie. Leadership is generally accessible, and they've been transparent about company direction. The benefits package is decent, and the flexibility offered, especially for remote or hybrid roles, is a big plus. I feel my contributions are valued.
Cons: While career growth is present, advancement can sometimes feel a bit slow, depending on team needs. Communication from upper management about major strategic shifts could sometimes be more proactive. Occasionally, project deadlines feel a bit compressed, impacting work-life balance during peak times.
Advice to Management: Continue fostering open communication and provide clearer career pathing visibility for employees. Investing more in professional development would also be beneficial.
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Customer Success Manager
4.0
3 September 2026
Solid B2B SaaS Role with Room to Grow
Pros: The team environment is a huge plus; everyone is willing to lend a hand and collaborate. I've learned a lot about customer retention and account management in the SaaS industry. The work flexibility is appreciated, and it's a great place to build foundational skills. The company culture is generally friendly and approachable.
Cons: There are times when processes feel a bit unrefined, leading to occasional inefficiencies. Communication between departments could be clearer sometimes, which can impact project timelines. While the pay is fair, it doesn't always feel market-leading for the responsibilities, especially for experienced roles.
Advice to Management: Focus on refining cross-departmental communication workflows and providing clearer career pathing for individual contributors. Investing in more robust training for evolving tech stacks would also be beneficial.
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Software Engineer
3.0
28 January 2026
Stable role for now, but watch for changes
Pros: As a Software Engineer, the core product in the fintech industry feels pretty solid. They're growing steadily, so I haven't really worried about layoffs much. It's a decent place for consistent remote work.
Cons: Job security isn't bad, but career growth for individual contributors can feel a bit flat. There's not a clear path up sometimes, which makes you wonder about the long-term. You're fine if you just want to code, but advancement is tough.
Advice to Management: Management should focus more on clear career pathways for engineers. Help us see how we can grow long-term in the company.
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