Heidi is building an AI Care Partner to expand clinical capacity by supporting every stage of care delivery. In addition to its AI scribe, Heidi has introduced Evidence, giving clinicians access to trusted medical research at the point of care, and Comms, enabling healthcare teams to coordinate patient communications. Heidi supports more than 2.7 million patient interactions each week in 110 languages from 190 countries.
Founded in Melbourne, Australia, Heidi has raised $96.6M USD from global investors including Point72 Private Investments, Blackbird, Headline, Phoenix Court's growth fund Latitude, Possible Ventures and Archangel. Heidi aligns with leading international healthcare and privacy frameworks, including NHS requirements, GDPR, HIPAA, and the Australian Privacy Principles, and maintains enterprise-grade security certifications including ISO 27001, SOC 2 Type II, Cyber Essentials Plus, and ISO 42001.
Learn more at heidihealth.com
Rating Reviews
Rating is calculated based on
36
reviews and is evolving.
Pros: The team environment at Heidi is fantastic. Everyone is really collaborative and willing to help each other out, which made coming to work in the Melbourne office enjoyable. I learned a lot about modern software development practices and got to work with some interesting tech stacks. The hybrid model was also great for balancing personal life.
Cons: Sometimes project deadlines felt a bit unrealistic, leading to some late nights. Better upfront planning and clearer communication on scope would really help alleviate this pressure and improve the overall work-life balance for the engineering team. This could streamline processes for the software development lifecycle.
Advice to Management: Consider investing more in project management tools and training to ensure realistic timelines. Celebrating team wins more visibly would also boost morale.
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Pros: The remote work options and flexible hours as a Technical Program Manager in the Security & Compliance field were truly excellent at Heidi, especially being based in Sydney. This really helped balance personal commitments with professional responsibilities in the demanding tech industry. The team collaboration was strong, and I gained valuable experience working on complex cybersecurity projects. There's a genuine commitment to professional development, and I felt supported in expanding my
Cons: While work flexibility is a strong suit, some internal communication processes could be more streamlined, especially concerning cross-departmental initiatives. Occasionally, during peak project phases, the workload for a Technical Program Manager in this space could get intense, though the flexibility often helped mitigate this. There were times when the approval processes felt a bit slow, potentially impacting project timelines and requiring extra follow-ups.
Advice to Management: Focus on improving cross-functional communication channels to ensure all teams are aligned and reduce redundancies. Also, consider reviewing and potentially streamlining some of the internal approval workflows to enhance overall project efficiency and speed up decision-making within this growing tech company.
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Pros: The work flexibility here is fantastic for a Software Engineer in the tech industry. I truly appreciate the hybrid work arrangement, which makes managing personal commitments much easier and reduces the daily commute stress in Makati. My team is supportive, and management generally trusts us to get our work done without micromanagement, which really empowers us.
Cons: While work flexibility is a strength, sometimes the approval process for specific schedule adjustments can feel a bit slow, especially during critical project phases. Communication could be more proactive regarding policy updates for remote work arrangements, which would benefit our tech teams.
Advice to Management: Continue to prioritize and enhance the flexible work options for all employees, especially for the Software Engineer roles. Streamlining the approval system for individual schedule changes would significantly improve the overall employee experience, demonstrating even greater trust and efficiency
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What are Heidi's core values that guide the company's direction?
Heidi truly embodies integrity and a commitment to long-term growth, which sets a clear direction for our tech company. These values are evident in how we approach innovation and our focus on sustainable success within the competitive SaaS industry.
I interviewed for a software engineer role at Heidi, a mid-sized tech company in Austin. What's their process for providing post-interview feedback?
After my interview for a similar role at Heidi, I received feedback within 48 hours via email. It was a concise summary of the interviewer's thoughts on my fit for their Austin-based engineering team.
What's the day-to-day like for a Category Management analyst at a mid-sized CPG company?
As a Category Management analyst, I spend most of my time analyzing sales data, supporting the Category Manager, and collaborating with the sales team to develop category strategies for our retail partners.
How often can I expect to receive an annual pay review at Heidi in the tech industry?
At Heidi, annual pay reviews are standard practice for roles in the tech industry, usually occurring once a year to discuss compensation adjustments based on performance and market rates for our medium-sized company.
Does Heidi provide a stipend for home office equipment for remote employees in the tech industry?
Yes, Heidi offers a generous stipend to help cover home office equipment costs for remote tech roles, which made setting up my workspace incredibly easy.
How long does it typically take to hear back after applying for a job at Heidi, especially for a tech role in a large enterprise?
I applied for a software engineer position at Heidi last month and received an initial response within three business days, which was pretty quick for a large company.
What's it like working in category promotion at a large tech company in Seattle like Heidi?
Working in category promotion at Heidi has been a fantastic experience, especially within the competitive Seattle tech scene. The team fosters a collaborative environment, and I've had opportunities to grow in roles like product marketing.
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