The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment.
The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers.
The IKEA retail business is operated through a franchise system. Today, 12 different groups of companies market and sell the IKEA product range under franchise agreements with Inter IKEA Systems B.V.
Any jobs published on this page are offered by different companies operating under the IKEA Trademark.
IKEA was founded in Sweden in 1943.
Rating Reviews
Rating is calculated based on
199
reviews and is evolving.
Pros: I've enjoyed my time as a Sales Co-worker at IKEA in Plymouth Meeting. The team here is super supportive, and the company culture genuinely cares about its people. It's a stable retail environment with clear values. I've learned a lot about customer service and home furnishings, which is great for career development in this industry.
Cons: Being in retail, weekends can get really busy, which is expected. Sometimes internal processes feel a bit slow or require several approvals, but it's not a major issue.
Advice to Management: Focus on streamlining some of the internal approval processes to make things a bit more agile for co-workers.
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Pros: The company culture at IKEA is really built around teamwork and respect. I've always felt supported by my colleagues and supervisors, making it easier to navigate the busy retail environment. There are good opportunities to learn new skills, especially if you show initiative, and the emphasis on diversity makes everyone feel included. It's a very open and friendly place to work.
Cons: The workload can get quite intense during peak hours and seasonal sales events, which sometimes puts a strain on work-life balance, even with flexible scheduling options. While management is generally supportive, sometimes communication about shifts or policy updates could be more streamlined to avoid confusion.
Advice to Management: Keep fostering the strong team spirit and inclusive culture. Perhaps more proactive communication regarding scheduling changes or operational updates would be beneficial to team members, especially during busy periods.
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Pros: I really appreciate the leadership at IKEA. My managers are genuinely supportive, providing clear guidance and trusting me with important projects in the home furnishings sector. This has been key for my growth as a Business Developer in the Quang Tri market. The collaborative team environment is also a huge plus; everyone's ready to help out, which makes tackling complex issues for a multinational retail company much easier. There are good opportunities to learn and develop skills relevant to
Cons: While leadership is great, sometimes communication flow across different international departments or regions can be a bit slow, impacting the speed of some business development initiatives. Getting approvals for new projects within such a large multinational corporation can also take longer than ideal. It's not a major issue, but it does mean we sometimes miss quick opportunities in the dynamic retail market.
Advice to Management: Continue to empower local teams and explore ways to streamline cross-departmental communication and approval processes to maintain agility in new market development.
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How accurate are IKEA job descriptions for the actual day-to-day tasks in their retail stores?
IKEA's job descriptions for retail roles in their large stores are pretty spot on; what you read is mostly what you do, from stocking shelves to helping customers find home furnishings.
What's it like working for IKEA in the UK, and are there good opportunities for career growth?
I've found IKEA in the UK offers great entry-level retail roles with clear pathways; I started in customer service and am now looking at team leader positions within our large store.
How does IKEA handle remote onboarding for new hires in their customer service roles, especially for those starting from home?
My remote onboarding at IKEA for a customer service role was surprisingly smooth; they provided all the necessary digital tools and virtual training sessions right away, making me feel connected to the team even from home.
What's the technical assessment like for an IKEA software engineer role in Sweden?
For IKEA's technical assessment in Sweden, I worked through a coding challenge focusing on practical problem-solving, similar to what you'd use in a large retail tech environment.
What's the interview process like for a retail associate at IKEA?
My interview at IKEA involved a group assessment to gauge teamwork, followed by a one-on-one chat about my customer service experience for the retail associate role. It felt very collaborative and focused on understanding how I'd fit into the team dynamic at their large retail store.
What's the performance review process like at IKEA?
My performance reviews at IKEA usually involve a discussion with my manager about my contributions and development goals, which feels pretty straightforward for my role as a retail associate in their large furniture company.
What is the typical promotion timeline at IKEA for retail roles?
After starting as a retail co-worker, I saw people move into team lead positions within about 18 months, sometimes faster depending on performance and openings at the large IKEA store.
Does IKEA offer fully remote work options for their customer service roles in the US, or is it hybrid?
I've seen IKEA advertise remote customer service positions in the US, but they often mention the need to be within a certain distance of a physical store for occasional meetings, making it more hybrid than fully remote.
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